This place is fantastic! They are professional, meticulous and very reasonable. Gaby in the front is so sweet. She greeted us scheduled our appointment and offered us something to drink thank goodness in this heat. Johnny is honest friendly and did an amazing job on our car. We are so happy.

I brought my car here after getting into an accident. It was my first time going through this experience and if anything similar ever happened again, I would absolutely bring my car back here. Patrick was professional and helpful. He gave me an estimate of when my car would be completed and made the process easy. My car was ready on time and I received updates via text throughout which was very helpful.

Very unprofessional and the worse customer service you’ll get. I had two claims . I had authorized the first claim and signed the papers, but not the second claim. I came to get my car and they wanted to charge me for both claims!? But I had never authorized or signed any papers for the 2nd claim!! I wasn’t prepared to pay so much money. Patrick (assistant manager) came with a really bad attitude and said “this is your fault! You need to pay!!” But I never authorized or signed to get that done? I had only authorized the first claim! He went to talk to his boss and came back and said “we can’t charge you because you didn’t sign any papers, but you are never welcomed back here because we don’t do business like that” … yeah you shouldn’t do business like that! You should always have the authorization and signature of the customer to work on the car and charge them.. So now they never want me to go back because of a mistake they did? Very unprofessional. An. assistant manager should know not to move forward with a claim if not authorized by the customer. You should never talk to anyone the way Patrick spoke to me. He raised his voice and shouldn’t have . worse experience I’ve ever had. It wasn’t my fault you worked on my car without having my authorization and later want to charge me so much for a small scratch !

Service was professional and as expected. I made the mistake of leaving my mask in my car and the front desk lady was courteous to provide me a spare. AC cold at both lounges.Icing on the cake was the affordable pricing for my oil chance for my Chevy Volt. Will be coming back again and again.

They were very thorough in all details of taking the car in, contacting insurance company, keeping me informed as to what was going on with everything. I was very pleased with it all. Yordi was an excellent service professional, I would highly recommend them.

My car have been here for almost 3 monthes the car was suppose to be done last Friday they keep giving me dates and its still not done on the dates they give me went down there to see the car they didnt start on it until I went down there and now they saying until next month on the 10 they said they was going to call me never did I had to call them for updates on the car they keep telling me they waiting on parts for the car keep saying they coming in and aslo telling me about new parts they have to get that they never told me when I went came in to see the car or never called to tell me about the new parts they have to put on the car

Patrick is the best! Great service

Just recently took my car in to repair damage from an accident I was in. I appreciated the process in receiving the help needed being this was all new to me and my firs time experience of a car accident. There was a bit of a mix up the first time I went in but the issue was able to be resolved as I was assisted by a car tech(Manny) who viewed my car and walked me through the process including details of what the insurance company is going to do and what I need to do. Due to ordering parts, my car was ready for pick up within a week . Throughout the week I was notified through email and calls of the progression of it all. Upon arrival of picking up my car, Another car tech was able to show and discuss with me the fixing of my car. I will go back without a doubt because customer service was excellent and communication was high quality which I appreciated the most. Thank you AutoNation Collision Center Cerritos.

Not the best body and paint work, but passable. Customer service is HORRIBLE. Vague, slow and evasive with all responces while trying to act like they know so much more than the customer.

Customer service was flawless 😍 and Patrick gets a A+

Perfect place for car repair great quality control in work and excellent customer service very satisfied I recommend it

Automation collision center has always been great. Never a bad experience. Patrick makes everything seamless.

Auto Nation Cerritos was truly the best! They were very helpful with everything, they helped me achieve my goal of getting a car! Couldn’t have asked for better service. Henry was such a great help, he was the very best! He had so much dedication with helping me get the car I loved. I appreciated everything he did for me. Highly recommend this dealership and Henry as well!

This is my 3rd car purchased from Cerritos Toyota. This was the easiest and fastest purchase ever. I saw an ad online, called about the car and it was mine fresh off the boat 2 days later. Brian Gonzales made it so easy for me. Its a beautiful red and black 2019 CH-r with all the bells and whistles. I got such a great deal and a car payment I can handle and the warranties that were given as options in financing that I was only interested in. Brian was there for me from beginning to end. I was able to call, ask questions, trade in my car, get the deal I felt comfortable with and drove home in a car I love.

Good communication from start to finish. Amazing job on the repair and fantastic job of cleaning it for me when I got it back. Best my truck has looked in years! Thank you.

This official body repair business is top notch. Duper informative and thorough on all aspects. I’m very pleased with the work performed.

My favorite place

Manny was very informative about the process and progress on our car, unfortunately he was on his lunch break when I picked the car up so I couldnt tell him thank you. This would have been a 5 Star review if our car was clean when we got it. They said they washed it and I believe that but it was parked outside the paint booth and was covered in dust.

I had a great experience thanks to Valerie!!! She truly took the time to make sure I was happy and pleased with my purchase. People like her make this whole buying experience not scary but wonderful. I love my new car and once again thank you Valerie for all your help in my special day!

Repaired vehicle back to original shape and completed the repair early.

Automation helped me find the car I needed! They had such great service and even offered me the deal I wanted! Morrie was Such a GREAT help! Even his manager was nice as well. If you want a car, go to Morrie, he’ll get you the car you want!

I experienced terrible customer service from the receptionist at this autonation repair shop. I don’t know her name. I called on 03/04/2020 to see what the status of my vehicle was. She kept transferring me to a voicemail. She was very rude. I had to call and ask for anyone in management before I was able to speak to someone about my vehicle. I called a total of three times.When you work at the front desk of a company you are the frontline. You set the tone for how the public views your business. You must demonstrate exceptional customer service. You attitude and service cannot be poor. Someone needs to hold her accountable!

The actual sales experience wasnt too bad. I got a vehicle I was happy with at a reasonably fair price. My encounter with the finance people was all that you expect from a car dealership..Weasely guy applying high pressure to buy an extended warranty and such. I had to call several times to take care of some things after the fact, and nobody would bother to call back..

My car was crashed into while parked just outside my home. This was my first time going through this experience and of course it was extremely stressful, however I made the right choice by bringing my car here to be repaired and handled by Bryan Mercado who was absolutely AMAZING start to finish! Everything from updates to even advice on what to do next or how to handle my current situation. Even my OWN automotive insurance was giving me a hard time, trying to use USED parts, but Bryans concern of my safety ensured that my vehicle be repaired right! I couldnt have asked for anything more. This is the most professional establishment to bring your vehicle in for repairs, I highly reccomend this AutoNation Collision Center. You will not regret it, they do everything in their power to get your vehicle back to its previous condition in a timely matter. Bryan if you are reading this Thank you so much for everything you have done for me, my car drives, looks and feels AMAZING!!!

My service advisor Paul Lee was excellent! He contacted me as repairs began, as well as advising me of future necessary repairs (tires & brakes). Thank you for the outstanding communication thats truly exceptional & made me 100% satisfied with Toyota advisor communication.

Albert with AutoNation helped me get out of my current, way too expensive car loan, into a great car! Im so pleased with the experience there given how horrible its been car shopping at other dealerships. Think my husband and I found our new local car dealership come time when we need to change it up. Way to go AutoNation, youre lucky to have Albert on your side. :)

I bought a certified Toyota Tacoma during the Memorial Day weekend. Between myself, my lady and her family this is the third or fourth vehicle purchased from this branch. Kevin Plate was great but I think the store itself is not the best with customer service. First time I bought a car that did not have a full tank upon leaving the lot. I also left my clicker in the car that I traded in and was promised it will be mailed to me. Its been a week and still some confusion if it was mailed or not and I am still waiting for an update. Even on good credit this store has high interest rates they said it is because I purchased a certified vehicle. I came from a 1.9% interest on the Ford Mustang I traded in to a 7.75% interest on the Tacoma. I really like my Tacoma but moving forward I may prefer to do business with non corporate owned dealership as it drops its price more as well as good rates. Between me and my wife we have purchased 5 cars the last 9 years(two from this store).

Great experience overall!! FJ running much smoother after her 100k mile service! Price was a bit higher at pick up but Mgr quickly made it right with no hassle and we were on our way! 👍

Great place. If you need anything ask for Omar. Hes hands down the best guy to help you out. He will treat you like family. Hes a genuine kind salesperson that will make your experience a good one.

The folks here take really good care of you. They were kind and courteous when I met with them and they took the time to answer all of my questions when I made the decision to finance a car. I worked with Mark and Rudy and they were amazing.

Carlos Lopez from the service dept was very welcoming, friendly and informative. Thank you!Deducted 1 star for the cashiers customer service which was very cold and borderline rude when I asked her for some information is regards to the shuttle service. She looked more interested in chatting with her co-worker instead of helping me.

Bassam Sam was great. I was undecided about what car I wanted and he was so patient and helpful in helping me make a decision. He gave me so much information on the vehicles and if he didnt have an answer to my questions he made sure to find out and get me the answer. The process was a bit long but both Sam and the finance manager, Jose, were friendly and worked as fast as possible. Very happy with my purchase and experience at AutoNation Toyota Cerritos.

My Customer Service Consultant, Michelle was absolutely FANTASTIC! She let me sit in her office while she continued to offer excellent service. She did all this with being an expectant mother! Kudos to Michelle and to AutoNation of Toyota of Cerritos!

We had a wonderful experience with Leo!! He listened to our needs and gave us specifically what we were looking for. His professional attitude really made the process smooth.

Loving going to my cerritos of Toyota dealership for all my services. Especially when they have great employees at the service desk that make my life simple and easy when they tell whats needed for my car. A service clerk by the name of Carlos always goes above and beyond to make sure Im satisfied and all my needs for my car are taken care of. I actually wouldnt go to anyone else except him. He is a solid 10 out of 10.

At first I was happy with the follow up from this place once my car arrived there. But when I went there to look at the car there were items that were broken on my car while in their possession. I brought it to the managers attention and he said I’ll have Bryan contact you to discuss it and guess what no one ever called me they just ignore it. Bad customer service

My service Ad visor was Pedro Mejia. My Toyota Camry car was thoroughly inspected and explained the problems very well. Mr.Pedro kept in contact with me through out the day fixing the necessary repairs. I commend his knowledge and keen interest with which he did a thorough job to my satisfaction.

I took my car to get serviced. One of the workers hit my car and damaged the bumper. I had to leave my car and was told it would be ready by Saturday. It’s Tuesday and now I am being told that ‘maybe’ it’s ready by tomorrow. This caused a great inconvenience as I was going to take my care out town and that didn’t happen. To make matters worse I was assured that my car would be ready Saturday and it’s still not ready. I gave them a star for the car rental they provided. I can’t give them 1/2 a star otherwise I would.

AutoNation Toyota Cerritos took great care of me. Jonathan Lozano was really helpful and patient even when I was indecisive. He let me test drive multiple vehicles and was very knowledgeable about them. Ted Esquer also made the paper and signing aspect thrilling and easy. He was genuine and upfront. Thank you AutoNation Toyota Cerritos I love my new car!

Michelle in the service department was very professional, nice and easy to talk to. I dont know if that alone makes up for the extended time to have our oil changed . We were told they had to wait for the oil filter but, a courtesy phone call to advise us of this would have been greatly appreciated. 3 1/2 - 4 hours is a very long time to wait and not be advised as to the reason why.The most upsetting part was after pick up and driving off with the car I noticed an apparent residue on the windshield( over spray from another car being washed?... not sure.) and black oily greasy finger prints on the hood.That was the hardest part of our experience since our car was washed and detailed on Wednesday evening a day before our appointment .I would like to think that our experience was the exception and not the rule and that this critique refocuses their attention to detail in providing exceptional customer service.

I went to Toyota at Cerritos yesterday for a maintenance light that was on and a nice lady helped me. My car was done in 1.5 hours. Gina was really helpful.

Excellent customer service. I had been communicating with Gerald Laguana before my purchase so when the car arrived it was a seamless process. I would buy from this dealership again.

My experience here is always great.. Steven who was the one who attended me was great and helpful.. He explained to me what and why my car needed the service i had them do..

Staff was friendly, office clean. Only used for insurance claim. Referred by my insurance co.

Great experience buying a used car here. Miguel was a great rep and tried to make the process go as smoothly as possible.

Repair took 10 weeks to complete and up-charged me an additional $500.00 after 1.5 months of having the car even after the second insurance cost adjuster evaluation. Had to eat the $500 difference that the other persons insurance would not cover. I was surprised since the service specialist kept in contact me on a weekly basis. As for the quality of work, Had to go back a couple of days later to have the technician repair a few minor items that were missed. After all that, the vehicle looks great.

My experience with AutoNation Toyota in Cerritos has always been awesome, the staff is kind courteous and very professional, and really look out for their customers. I want to give a special thank you to service writers Gordon and Ricky, theyre really on top of their game when it comes to customer service and customer satisfaction!!

Their service department is organized to say the least. Mechanics & technicians did good work & pricing is pretty expensive, but it is a dealership, so what do you expect?What really got me was how unorganized their advisors were. I was told my vehicle would be ready in 5 minutes & didnt receive my car until at least 40 minutes after that.I also requested a AAA discount that was advertised on the AAA website & they had a giant AAA sign out front, but was told that they, didnt have any relationship with AAA for discounts.Had to show him the AAA website with the dealerships name before it was finally honored. ridiculious. long story short, they do good work here but the experience could be greatly improved.

Johnny was 100% helpful and informative. He made sure my car was perfect by the time I had it back.

Rudy Mazas made buying my Prius an easy & fun experience! He was patient & never pushy. Everyone was very welcoming and knowledgeable. I definitely recommend this dealership to anyone looking for a new Toyota!

Fair prices provided by Nicolas their internet sales person. Also, big thanks to Gerald for showing and test driving the car. Pleasant experience from Jose the Finance Manager for not using the typical high pressure upsells which is a big turn off.Overall, very pleasant experience!

AutoNation Toyota of Cerritos did an excellent job servicing my truck. I will highly recommend their services.

I had the absolute worst experience at AutoNation Toyota when I was there to return my lease. Immediately as I was pulling up in my Rav 4, I was greeted by a sales person and a customer who immediately made a derogatory remark at my appearance and my gender (female) and compared me to the car I was driving. I felt uncomfortable and ignored the customer, but the dealer, who could tell I was not comfortable, said nothing to the customer. The dealer then took me to an office and sat me down telling me that someone would be with me shortly. Fifteen minutes went by before someone finally came in to pick something up off of the printer in the office that I had been sitting in. I snapped and asked when someone would come in and help me (Still feeling irritated about the encounter I had earlier). This employee then told me that no one was even at the desk that I was sitting at today. She listened to my complaints about the customer and dealer, and went to the front desk to ask for a manager to be called. The front desk were hesitant to call for a manager and told her “he’s busy today.” The employee had to firmly tell them that I needed a manager immediately. When the manager showed up, he was flustered and told me that he had a lot of things going on already that day. I couldn’t help myself, I let him have it about every thing that had just happened over the course of half an hour. I made a total scene because I was feeling like I was inconveniencing everyone at that facility. I pointed out the customer who had made the disrespectful remarks and the dealer who had done nothing about it and the manager did not do a thing. He just looked at them and apologized to me on their behalf, never talking to them or bringing us together to remediate the issue. At that point, I just asked that I sign my lease-end agreement, get a copy, and that I would NOT be test driving any vehicles. I had every intention of looking at a Highlander, too. I ended up going to Honda Carson where I was treated with respect and was able to have a calm and comfortable experience finding a new car for my family and I.Ultimately, I think that the way the situation was handled, the “boys will be boys” mentality that I felt was being projected that day, and how the issues were not directly addressed, rather they were pushed off from one person to the next made me feel like I did not matter as a customer. I hope this review is read by the staff and changes are made it to ensure a more respectful experience for customers in the future.

I purchased a used Toyota Tacoma and both Alex, (Finance Manager) and Greg (Fleet Internet Sales) were very professional and helpful. I was happy with the whole process.

Sam Aghmaghani is the best. Thank you. Love my new CH-R.

Great place to purchase a vehicle Hector help me very professional never tried to sell me a car That I didn’t want always have the patient to show me around from one vehicle to another . Thanks hector

Bassam Tayara was an excellent salesman who helped us achieve our desired monthly payment and the features that we wanted on our Tacoma. Our only minor criticism was that we were told that our all weather floor mats would be ready for pick up the following afternoon (June 29). When we arrived the next afternoon we were told that they were never ordered and it would take a week for them to arrive.Buying a new car/truck is often a very trying experience. Bassam made the entire experience more positive and we appreciated his patience and service in getting exactly what we wanted. We will continue to be Toyota customers in the future.

Very happy with the work done on my car. Service provider was friendly and knowledgeable.

It is always a pleasure to get my biannual maintenance check over at AutoNation, especially from Paul Kim. They are always very thorough and completes everything within an hour. I highly recommend anyone to get their maintenance check here at autonation!

I received the best deal for my trade in and was able to do business for a 2nd time to purchased my new automobiles 2018/2019KEEP UP THE GREAT WORK!

Jairo was very helpful. They service my truck on a timely manner and had it ready on time.

Gordon was AMAZING!!!! I came in with a service request light on. He explained my whole warranty and took care of the issue . I will never take my car anywhere but to GORDON at Toyota!!!

Quality work. Patrick was great to work with.

Richard in this shop is very gentle, polite and very knowledgeable person who can share and explain all the issues very patiently. I got my HONDA CRV repaired with his awesome service. I recommend to meet this guy and get your repairs done with 100% satisfactory. We use to see very rare mechanics like him.

Thank you for changing my mind about dealership, I always thought it would be a nightmare to get a car from dealership because of my past experience, but the people I met there were very nice and very helpful. Salman and his manager were very communicative, and I was able to get the car home within 5 hours (my past experience was the whole day...), Salman even came along to get a check from me, so I dont have to drive all the way back to drop it off.

Wifes car was hit and Farmers insurance recommended this shop. All work was done great and fast too

I like that I can easily make a Saturday appointment and car is always done when promised.

After visiting 3 Toyota dealerships, Toyota at cerritos had the car I was looking for and the sales representative mark helped me with a greal deal, had a great attitude and all, very happy with this dealership👍.

Ali, Mark, and Mark all really wanted me to get a deal! They honestly fought and got me my car under the terms I requested hands down best experience I’ve ever had with a car dealership. They don’t okay around! I will be returning with friends to purchase from here! Thanks Autonation, Ali, Mark m, and Mark!Louie

I purchased a used vehicle at Autonation Toyota Cerritos on May 18. My experience has been very unpleasant. I have left messages with Parts, Cujsomer Service and Sales, but none have been returned. They just wanted my money. There were floor mats in the online ad for this vehicle which I did not notice until after the sale. When I questioned why they were not included, no answer, from anyone, at any time. I will never deal with Autonation again. They are simply after your money. No service after the sale.

I appreciated the time and patience they took to find me the car that suited my needs

Great place, very friendly and helpful. Would recommend to people

Bought a used Toyota from Cerritos Auto Nation Toyota and they delivered to my home. Sales man handed me only one remote key so I asked how about a second key? He said.. this car came with only one key. Do any of you ask if there is a second key or not when you are buying a Toyota car at Toyota dealer? Very disappointed.

Waited past the qouted time for my car. Went to talk to the clerk that helped me. My car was ready and never gave me a call. Waited another 20 minutes just to get my car after that. She decided that $10 would be enough for the miscommunication. Arrived at 6:55, didnt get served until 7:10, was finally driving in my car after an oil change at 9:40am.

Best Service ! Carlos take care of my 2017 Prius he gave a service for my car ! when you visit Auto Nation Center, find this guy and hes the man !

Great service, Highly recommend Zee if your looking for auto, truck or suv. Really knowledgeable about vechicles and helping us find the perfect RAV4 Hybrid for our family, very satisfied !!!

Amazing staff, very welcoming at the front desk.Patrick Zepeda was top notch on my State Farm Claim keeping me informed. Also great craftsmanship on the repair also. Great place!

Ricky was awesome! Great customer service, and very friendly staff!

I just bought my 2019 rav4 in AutoNation toyota cerritos few days ago and i like the place.All nice people,especially to Mr.ZEE ZIAD ELRIFAI my sales person who helps me a lot.THANKS AND MORE POWER!!

Highly recommend Matthew Barrera if you need to buy a car at Toyota AutoNation Cerritos. The dealership is quite big. Autonation gives the flexibility to pull car from the Irvine, Cerritos, or Buena Park to the Autonation that you prefer. Before I came to Autonation Cerritos, I researched the prices that I see from different dealership websites. Matthew was able to show me different models and trims when I came in. He gave me break down sales menu for each vehicle which made it so much easy to understand. Of course, there was negotiation going on but it wasnt aggressive. If your negotiation is reasonable Autonation Cerritos will most likely try to help you with the price. That was the reason why I decided to buy the car at Autonation Cerritos. Matthew was also great at responding to my emails and texts. Highly suggest you to also do a pre-credit check online first before coming in to the dealership. It will speed up the process for sure.

Hi, I’ve been trying to get ahold of Richard J. Hurtado for the past few weeks at AutoNation Collision Center in Long Beach. I’m having major issues with my truck, the side moldings came off damaging my left passenger door and driver front door scraping off paint and also denting in my door edges. After numerous emails and promises to fix the truck, I still didn’t get my issues addressed. I will go to the Bureau of Automotive Repair and make my report ASAP this week after no response to my issues. Also other sites will help me get the attention I need to bring these issues to table and for someone from this repair shop to acknowledge my frustrations. I have all logged service repairs for documentations. Also brought my sister’s BMW in for an estimate and now the receptionist said it was not found in the system for some apparent reason. What the hell is going on at this shop? My sister does have the original estimate with the shop’s information on it, upon calling the repair shop, her file was nowhere to be found. Female receptionist stated that Richard Hurtado no longer works there at the facility on the day my sister brought her BMW in which was last month. I spoke to Richard Hurtado myself a few weeks ago and was expecting a promised call resolving my 2004 GMC Yukon XL truck issues from this facility. I’m done with trying to track down Richard, so no more playing games with this BS. Promises after promises, really sick and tired of the hassles after hassles. It cost money, invested time, stress, and anxiety. I’m escalating this matter after today. All records will be provided as proof of what was done at this shop. I also have proof of emails as a track record on what what being done & promised to get my truck done at this facility.

Excellent services by services advisor Rick and service team ‼! Thanks a lot.

They did a great job with my car. Johnny from concierge and Yordie from the collision center provided excellent customer service. Yordie also updated me whats the status of my car all throughout the time they were fixing it. He was also prompt in responding to my voicemail. I highly recommend them.

I cant say enough about this dealership. This is my second used certified vehicle from them. I let them know what I needed and how much I had in my budget and they came through for me again.

Awesome place, Awsome Salesman, Awesome Finance Person. Great Experience.

Lack of experience by the sales man, lack of engagement and attention by management. Sold a car that actually didnt have all what was claimed it had. When I followed up the second day on missed items no realistic solution was proposed.This was my 3rd car to buy there and didnt get any advantage as a repeat client and I doubt I will be going there again.Very dissapointing all around.

Went above and beyond to resolve my car repairsThank you

I personally do not recommend this place to anyone. I had a very bad experience from the service person who helped me during the collision repair in the month of July last year and very bad customer service front desk. Why I am writing now is, I came to know today that the service person who helped me during the collision repair lied to me. I told him specifically that I did not need any after market parts and I was willing to pay the difference, if my insurance didn’t approve.He promised me that he will take care of that. The funny part is that when I met him first time in the collision repair center,he told me that do not use after market parts since it is a brand new vehicle. I trusted him what ever he said to me. During the delivery time after the collision repair I asked him about the the difference that I had to pay from my pocket and he said me there is no difference to pay except my deductible. I was surprised and I was happy that my insurance paid for the genuine parts on that day. He said me it’s a genuine parts The only upset on that day was that he didn’t had any courtesy to inform me that the vehicle is ready to pick up and I informed to the general manager about this.Today I came to know from a different service person Mr. Manney who helped me to fix my sensors (since I lost the the trust with the other service person ) that the bumper they used in my car was an after market, when I went to fix my front sensors. During the collision repair they didn’t properly fixed the sensors and sensing on the opposite way. ie if any object or obstruction on the right side shows the light on the left side and vice versa.Thanks Mr.Manney for your professional approach,honesty,truthfulness and communication in a timely manner. It is more appreciated.

Great place if youre car needs work.

Francis was amazing! Very knowledgeable and kind!

Top of the line auto body repair shop. Made my car look like it was never in an accident.

I got my Prius repaired professionally in no time. The service we got was one the best.

Gordon was very helpful & informative, thank you!

A Flawless Transaction Thanks .

Nice facility and very good service

I could not be happier with my vehicle or the purchase process at this dealer.

Bought a used truck for the dealership. Drove it a week and Transmission started slipping. Very poor quality control at this dealership. Zero Stars...

Nice friendly sales person

Never been in a collision. Called this location to see if I could repair my car and ask if they worked with insurance companies. I got my questions answered in a very condescending manner. Terrible customer service over the phone wouldnt even consider taking my car here after this experience.

They conduct good work