Pelican Auto Part BMW sales rep passed on Address for a repair service for my Alpine radio, excellent turn around i had my radio back in short order and it is so nicely appearing i was shocked. After i installed it and put in security code i checked its functioning. Awesome in ever respect, Thank you German Audio Tech.
Id like to leave a good review but so far I have a radio that doesnt work. Ive left messages on a Friday, its Monday afternoon. They have yet to answer me with the security code that should have come with the unit. Shipping was fast, price reasonable. There is a chat platform on their website that says they respond immediately but I have not received an answer from my message I left 3 days ago.
UPDATE: 9/2/21 still no response. email after email after phone messages.. crickets... 5 months with no response. I wrote this a month ago hoping someone would contact me to resolve this issue...After sending multiple emails and leaving multiple messages for months with no response, it appears that this is the only place people are able to get a response from you. Order number 8604 purchased April 8th. 2005 Bentley cluster back lighting out. its the 3rd time youve seen it, my car has been inop since April waiting for this cluster. I sent it with your label. how do I get my cluster repaired and back??? how can i talk to someone about this? my info is on the customer information.
Doing business with this company is like reasoning with a three year old who is throwing a fit! Very unprofessional! You CANNOT get in contact with these people until you want a refund! Check out their negative reviews on the BB Bureau! They present themselves as a brick-and -mortar business with regular hours. In reality, their business is a P.O. box at UPS. Good luck trying to get in contact with anyone if you have any issues. Save yourself a headache and take your business elsewhere!!!!!!!!!!
Placed order 3/5/21, have emailed multiple times, as instructed by their voicemail message. No response from them. Disputed charges with my bank and GAT tells them that service was rendered- funny, because my instrument cluster is still in my possession, so I’m not sure what you guys did to it, being that it was never mailed out to you..All I’m looking for is a refund, but I can’t even get a response. I really don’t like leaving negative reviews, but looking at the rest of yours on Google, it’s the only way to get a response.Update: Please explain why I would send my instrument cluster to you when you cant even respond to an email - your only method of communication is Google reviews. What kind of reassurance does that give me, especially comparing other like reviews?
WARNING!!! DO NOT DO BUSINESS WITH THESE GUYS!! I sent them my Bmw e31 information computer for pixel repair, they sent it back to me and I put it back in my e31 worked fine, but after a few days one of the pixel lines was going in and out, but everything else worked fine! So I sent it back to them so the can repair it, a couple months go by no word so I emailed them they responded that they didn’t know what part I was talking about. After I sent them the emails between us they miraculously found my part and said they were working on it. Then the pandemic hit and they said that they could not ship my item out since everything was on lockdown. Almost a year goes by and I’m still fighting with these crooks to get my property back. A few weeks ago I saw them list an e31 computer with the same serial number on eBay selling it for $900. So I emailed them and I told them that they stole my part and are reselling it. Sure enough I finally got a response back, them telling me that it’s not my part that my part was no longer functional and they would send it back to me if I paid for the shipping back. I said fine I just want my PROPERTY BACK! I Still have not received my part and they still do not reply to the phone calls or emails. Long story short do not do business with these CROOKS!!!!. Horrible business and even more horrible people. They take it advantage of the BMW community look at all the bad reviews. Can’t stress enough not to do business with these CROOKS AND THIEVES!!Also, this is literally my first google review post I have ever posted, I really give businesses that I have had a bad experience with the benefit of the doubt, and even if its a really bad experience I’ve never been the person to post a bad review! But these guys take the cake on unprofessionalism!! Just don’t want anyone else getting screwed over by these CLOWNS! Watch them respond some lame excuse like “ we told you to give us your return address” (which I sent them MULTIPLE TIMES!) and if they do I will post all the emails and receipts between us and let people make there own decision on who’s right on this!!
Edit: after zero communication I received an extremely late incorrect item! I ordered a c33 radio that came in e36 cars and received a c43 model that came in later model vehicles! This is fine to me as they are interchangeable just slightly different button orientation and the volume knob on the c43(model I received) is known to be better long term function wise. All in all a frustrating experience but at least i got somethingI placed an order through their website and have been trying to contact them for 6 days straight with no response. I only want to know when I can expect my order to be shipped. I’ve tried phone, email, and even IMing them on Instagram. My order #8746 was for a c33 radio unit for my 1997 BMW e36 328i. I’d still like my radio as I need it, but at this point would settle for a refund of my money
I had a Audi A4 cluster repaired and they did an amazing job. Very fair pricing and awesome customer service, It went smoothly.
Just had BMW E38 instrument cluster pixel repair and silver rings... excellent service, shipped out and returned within 3 weeks during Xmas holiday rush time. Display is like new and silver rings add a nice touch. Thank you German Audio Tech!
I ordered a bluetooth for my Range Rover. Its been 2 weeks no email with shipping info. They dont answer the phone....... I also messaged them on their website and still no response..... BUYER BEWAREI did because you dont answer the phone or respond to messages! ok so i bought it from YOU on ebay....... so...... thats why!
This company did a lcd screen repair on my cluster. Works flawlessly. Highly recommend
Ordered came fast and precise fit. Thanks
We solicited the services of German Audio Tech for the repair of a used Mini vehicle we owned that needed the radio lights repaired. At the start they were very responsive to our emails and quickly got back to us to secure our business. However that is when the service became non existent. They emailed us an invoice saying to click the link or go to the website to pay. We attempted both and were unable to pay as the link they sent led us to a page that said out of stock with no option to pay. As we needed our radio back to allow for the sale of our mini we attempted to phone and email German Audio Tech daily for several weeks. They were unresponsive. Eventually I researched their reviews online and saw the common pattern. They never answer their phone and will not phone you back. Any poor reviews that are posted they simply blame the reviewer. However any smart person can easily identify their game by reading the reviews.It is such a crazy problem as we are simply trying to give them money and they will not reply to our emails. I even messaged them on the google ask a question function explaining we needed to speak with them to PAY THEM as they pay site was not working. For whatever reason that is beyond me they used the same tactic and blamed us saying they had emailed us and we were simply not paying. That doesnt even make sense when we explained in the question we were trying to pay and their site was not working. I would not recommend using this company. They are not reliable and will not respond to you after the fact except to blame you. I urge you to read the reviews and see the pattern of their methods.Response to Answer from Owner:This is their boiler plate response to all bad reviews. This place is a scam. The address posted is simply a mail delivery location. Be aware this is a total scam. If you research their positive reviews they are clearly fake reviews. They will not even answer us to pay, how crazy is that.
Ordered replacement LCD screens for the instrument guage cluster for my 2005 Mercedes SL500 in February 2021.Contacted them through email, text message, phone numerous times with no response. Finally in April I contacted amazon.com whom I paid for the screens through.Fortunately I paid through my Amazon account and contacted them and in turn they opened an investigation. Evidently after Amazon did their investigation and did not get a response either I received a refund through Amazon.Very poor service experience for me.
Current Review: Hello - when will you provide me a refund? I am still waiting - its been 7 months that I paid for items never received. I never received any shipping info and never had any emails replied to. Please check below - you say you sent item (apparently to the wrong country) and you have confirmed receiving the item back. So there is no reason to withhold my money.Previous review: Re: Order #7060. Thank you for your (owner) response. Its been 6 months.BTW Dubai is not in Saudi Arabia - it is in the United Arab Emirates (UAE) as per your purchase confirmation attached. In November 2020, in reply to my IG post you asked for unspecified additional shipping charges and then did not respond to any IMs, FB posts, emails and web contact forms - 6 months! As you have said you received the item back, kindly just provide me a refund and confirm when its done. With thanks in advance.Previous review: (Bought and paid for Mercedes Instrument cluster LCD screens (pair) which your website said was in stock. Order #7060 29 Oct 2020 (picture attached). It was never sent. You (German Audio Tech) have not replied to multiple messages filled out on the support page on your website, or direct emails. You did not answer messages and posts on FB and IG. You deleted your instagram page. You did not answer the Business Consumer Alliance complaints. All I want is the refund now. Have you gone out of business?)
March 18 update!they asked me to remove my review to return what is legally mine! they are holding my instrument cluster hostage so i remove the bad review.march 10th update:dont believe the response from German audio tech. The only reason i got a refund is because i disputed it with my credit card. i have sent over a dozen emails that has gone unanswered. they are scammers. I still dont have my cluster back.February 17th update:Almost a month since i sent the cluster in for repair.i am going to take legal actions against them.i still dont have any communication or any responds from this company.SCAM ALERT! BEWARE! German Audio Tech for the repair is a scam. they start by being very responsive to emails and quickly get back to secure payment. once payment made, the service becomes non existent. i have attempted to call and sent emails daily for 2 weeks.They are unresponsive. i should have looked up the reviews online before i paid! apparently this is a common pattern. They never answer their phone and will not call you back. The address posted is a mail delivery location.
GAT showed me an economical solution via a very professional website to a longstanding problem in my Mercedes. My order was dealt with immediately and I received the parts in New Zealand less than a week later. 3hrs later they were installed and working perfectly. What could be better!
They never called or emailed me back. I sent three emails. I will never use them again. I am obligated to leave one star which they dont deserve.
Got the shipment very quickly and pricing was very fair compared to some other places.Everything went smoothly !
Supplied BMW radio code for a 97 BMW M3
Great customer service and very fast shipping as well.They had everything we needed and fairly priced as well.
I have placed an order for a mini cooper radio and rearview camera since Aug of this year. Order was placed, was provided an order number but no shipping details. I have tried through various messages via email, instagram and direct website and no replies at all. I no longer want the product and am looking for a full refund!
German Audio Tech had what we needed and for a fair price.Quick shipping and nice customer service
They never respond to messages, emails, or calls.
Failed to fix E46 M3 Navigation display after taking payment. After weeks of trying to have the owner take responsibility and fix the unit I payed good money to have fixed, they denied and was forced to file a Paypal claim. Unfortunately for myself they lied to Paypal and Paypal denied my claim. I am now filing a claim with my credit card company and the Better Business Bureau.
No complaints and pricing was fair.Got the item quickly also
Great and prompt service. can not beat the price.
These handy men are really good at what they do and would highly recommend their services and products. I sent in my volvo radio for repair and it came back in perfect condition, and faster than I anticipated. I also ordered a hard shockproof iphone case which came on time. Great job, I’ll be coming back for more.
Had some delay in communication, might have been due to the public health situation. I was able to exchange a stereo for my vehicle for another after the first one I received did not work well. I have a old vehicle, and oem is not always easy to find. Took a little time, but was able to find a good replacement for the stereo from this business.
I purchased an LCD display for my 2006 Jetta TDI. The one in my car has the classic VW problem of the screen warming up and the pixels then fading out. I purchased the replacement from GAT just over a month ago. It actually arrived quickly, I had high hopes. Those hopes were dashed when I went to install the screen.I followed a very detailed write up on one of the VW forums, I put everything back together but unfortunately the screen was dead. I tried again, ensuring the ribbons were set, again nothing. I gave it one more shot, still nothing. At this point I grabbed my BoS and emailed them immediately, requesting replacement or refund, either would have satisfied me. Since I was planning on driving my car again, i installed my old display, and the first time it worked, faded but worked.Fast forward ten days, I hadnt heard anything. I emailed their support email again. I was very upfront with my plans, either they would respond or I would contact paypal. I sent a third email, and at the end of the next business day I disputed the transaction through PayPal. I figured it would take a while to hear anything, so I didnt check back for five days, but when I checked back, I saw they responded not once but TWICEthat same day. Here is an exact copy of the conversationMe: Product arrived to me dead. I made three attempts to seat the LCD screen in my cars dash display. Each time it did not light up at all. After the third attempt I replaced my old worn display back in the dash display and it worked (worn but worked). I have attempted three times to contact GAT for a replacement or refund with no response. [September 28, 2020 at 7:55:03 PM EDT]and their responses:This is a complete lie! The product sent is brand new and quality control and check before mailing. If it is not installed properly or damaged by customer during installation, that is not our fault. There is nothing wrong with this product. Guarantee it is installer error or damaged by customer.[September 28, 2020 at 11:28:07 PM EDT]There is also a good chance customer installed glass upside-down or backward. Glass is 100% perfect. Have them recheck their work. Make sure they did not damage the glass. Make sure it is clipped in properly. Paypal, we are asking that you request additional information. There is nothing wrong with this product.[September 28, 2020 at 11:33:09 PM EDT]Obviously the doa lcd was my fault, *rolls eyes out of eye sockets*Anyway, paypal sided with me, and refunded me this morning. Do yourself a favor and try any other retailer for your German auto electronic needs.tl;dr: Bad product, bad service, find another seller.
I was 1000% impressed and pleased with the quality, time and price from this company. I was so worried about sending my computer but it took less than a week from pa to California and back. I couldn’t be happierGreat job
German Audio Tech offered us quick shipping and very good customer service also. Zero complaints at all
Stole my $250, did not fix Navigation unit, and refused to refund or properly fix! Would not recommend to anyone let alone any M3 owner.
Very good customer service always and fair pricing !
I had to purchase a BMW Pin Radio Plug Harness and it works amazingly. Shipping was super quick and i would highly recommend them for any audio products. Thank you guys !
Fair pricing and great people every time we order from them.
Fast turn around. The repaired cluster sent to us had its lens broken in transit. Once we notified them they rush delivered a brand new lens. Will use these guys again. Thank you.
DOESNT reply to email, NO phone calls accepted, whsts the point?
Products are well priced. Condition is flawless. Works every time. Save you from doing tacky upgrades and keeps your car looking and running perfect.
The Best Audio Repair Professional in the Business. Chris is brilliant, fair and honest with excellent Pricing. My radio works as if it were Brand New🎵🎶This was for my 1997 BMW 328i.Today I just accompanied my friend who had a 2003 530i BMW serviced by German Audio tech (Chris) and they are delighted. They said the radio display hasnt looked this vibrant since they drove off the Lot in 03. Chris is Professional, pleasant, knowledgeable and quick. He knows the intricacies of BMW Audio electronics, and worked his Magic previously for ME, now them! Where else would I refer them? Now they can read the display, know what stations and descriptions are being projected, and they couldnt be happier! Another 5 Star Performance! To Chris! Cheers!!! I recently acquired my 2005 BMW 330 Ci Convertible with the ZHP Package. Guess whos got my Business? Chris and German Audio Tech, allow them to have yours... 😉
Hank Brands,if anyone knows this person I have a part from german audio tech for him,the company will not help with this
Great customer service and very fair pricing.
Products are fairly priced. Customer service was very easy to talk to and im happy with the purchase. I would highly recommend them to all friends and family.
Wow looks really good had them repair a e53 cluster, stepper motors and LCD looks very clean 1 week I had it back great price would certainly go back for any other repairs I need.
Item arrived right on time. Price was fair as well compared to some other places. Nice people, I would recommend German Audio Tech
Wow, I am impressed with the product the quick shipping and then to receive the installation instructions and tools. I was planning on visiting a repair garage to Install the radio, 5 minutes later installed and plays great! Great company and fair price for a like new radio going in my mint 20 year old SLK.
Got the product very quickly and price was good as well. No complaints at all
We bought an LCD screen from German Audio Tech in December of last year and it has since failed. We cant get anyone to respond to our 5 phones calls and 2 emails. At this point we will have to purchase another screen from a different vendor. Beware of this company if you are looking for a company to stand behind the products they sell.
I guess I am the anomaly. I have called numerous times to no avail. I have left messages. I have emailed as asked. I even used the chat bot on their website that promises an immediate response more than once. Zero responses. I drove all the way down to LB to find that the address listed Is a mail drop and not their physical location. Why hide. This really makes me wonder if I am not the only that has had this experience. I have never had it be so difficult to connect with a business before. I wonder how anyone connects with them.
Went to the BMW dealer and was told my only option was to replace the radio at $750.German Audio Tech sold the replacement pixel screen for a fraction of that.Watched a YouTube video and had total confidence in repairing my self with a Phillips head screwdriver, torx driver.Part was delivered on time, great quality.Thanks again!
Radio display replacement.
BUYER BEWARE. My son Blake ordered a repair service for his BMW Lighting Control Module. Never received the email instructions to mail with his controller. Have reached out to support twice, with no response. Requested a refund with my last message to support, and still no response. Original order was placed on August 31st, and the funds cleared my bank on September 3. Thankfully, he never mailed them his lighting control module! Still waiting for a response from their support!EDIT TO ADD: 09-10-19, Thank for processing our refund. Sorry for the misunderstanding.
This business has lots of experience. The knowledge they bring to the table is very helpful. They replied to my questions in a timely manner and even gave recommendations for the project at hand. The prices are fair but more important is the attention to detail this place operates with when communicating back and forth.
Great people and fair pricing as well.
German Audio Tech was a wonderful find for us! We have a 2010 Mercedes ML350 with only 47,000 miles so keeping it for a while longer was our plan. When the screen began to fail on the Comand System, while everything else was working fine, we suffered sticker shock when the dealership said replacing the whole system for $3,000 was the only option. I found German Audio Tech on line and they replaced the failing screen for only $299. They were prompt, with excellent customer service and great value! I highly recommend them for solving instrumentation and audio electronic problems at a very reasonable price!
Amazing fast shipping, The item got here right away shipped out same day. Price was fair as well, i cant complain at all.
Bad business, sells incorrect items and then ghosts you. Horrible customer service, no communication, takes your money. **Edit** not ordered in error, application guide advised its for correct vehicle. Even eBay agreed with me.
Had my 2003 530 BMW serviced by German Audio Tech (Chris) and I am delighted. The radio display hasnt looked this vibrant since i drove off the Lot in 03. Chris is professional, pleasant, knowledgeable and quick. He knows the intricacies of BMW audio electronics and worked his magic for my car. I can read the display, know what stations and descriptions are being projected and I couldnt be happier. A 5 star performance!!! To Chris - Cheers!
Super fast shipping and fair prices. I cant complain at all great company to use !
A year ago I sent them a e36 CD43 business radio head unit with volume knob and pixel issues and en e39 LCM module. 5 months pass and no responses. I sent them e-mails and got dodgy one sentence responses at first, then after 3 emails they stopped writing back. They then blocked my phone number. You can see BS response below claiming the radio is e-waste but I was never refunded and never got the radio back. Im convinced they fixed it and are now selling it for over $500, leaving me down $400 in equipment the $150 I paid for the repair. Dont trust them!
We had the pixel displays replaced in instrument cluster and radio in or 2003 BMW X5. Now it’s like new. The repair was very reasonable and done by German Audiotech. They do great work. Excellent, professional service. If you have a BMW with bad pixels in the radio or instruments look these guys up.
I have a 2009 SL550 which needed a new LCD screen as it was very scratched and stained. Chris was extremely professional and knowledgeable on handling this issue. He was able to remove the unit from the dash, replace the glass, and re-install it perfectly. It did not take long and his knowledge in this area is apparent. I highly recommend Chris to anyone who looking to repair or replace their car audio. Thanks tons Chris!
Very helpful and reasonable with pricing!!! I got a new stereo put in my car and the owner was very knowledgeable on explaining to me what i should expect from my new stereo, really a good guy, very professional and experienced. Will come here again and recommend to family and friends
German Audio Tech did a nice job repairing my E46 Business CD radio knob and faceplate electrical connection. They processed my repair super fast and I recommend their services to others...keep those OEM radios in great working order!
He was quickly able to help me find a blown fuse in my custom built amp and replaced it. Before that I watched him diagnose a bad tube in someone elses amp.Hes very knowledgeable. Listen to what he says and know that your amp is in the best hands possible.
I sent a very expensive Lexus stereo to them for repair on an eBay transaction for $299. I was told I did not send them the exact model pictured. I asked for a repair quote and was told it was going to cost an additional $229.95. I said I did not want to repair it and asked them to return my stereo and refund my $299. They said to send them a return shipping label, which I did at least 4 different times.I have not been able to contact them since they told me to send a shipping label and had to open a case with eBay to get my $299 back. They still have my stereo. They received my stereo 5/16/19.
Amazing customer service, I would highly recommend using German Audio Tech. Very fair prices and quick shipping !
Great people and no complaint.
It was a pleasure working with German Audio Tech. This company is extremely hard working and professional. Their attention to detail is top notch. I will definitely be using them in the future and recommend them to others.
I would give no stars if it was available. They dont answer or return phone calls or emails. Its been over a month and have yet to see my gauge cluster, get a refund, or even talk to someone there.
Great company and great service. I shipped a defective 1994 BMW 325ic on-board computer for repair. It was returned in 10 days from date of shipment and looks and functions like it just came out of the showroom.
Chris at German Audio is the best! Extremely knowledgeable and a subject matter expert! Replaced my digitizer in my 2013 Lexus IS250 in less than an hour! Excellent price! Could not find anyone anywhere who did what he did, at the cost and precision that he did it! Highly recommend him to anyone with audio digitizer needs!
I had replaced my battery of 98 323is and did not have my radio code. I called 2 local dealerships, BMW of Bayside and BMW of Freeport. Bayside wanted 120.00 for the code if I gave them the serial number they also had a poor attitude and Freeport asked for 175.00 and I would have to bring it in (the service girl was very nice) I found this to be beyond out of control as I OWN this radio, there is no labor involved if you ask me to remove it and get the serial number. For those of you who know, this is a slip of paper. I reached out to BMW corporate customer relations where I was basically told to take a hike because my car is too old and dealerships have every right to charge whatever they want. After almost being scammed by multiple code generator websites I found German Audio Tech. I was skeptical at first since so many other websites were fraudulent but then I searched their site in depth and realized they perform a lot of different services. I decided to go thru with it, I figured 15.00 is much more realistic then being extorted by a dealership for fun. Well in less then 24 hours I got my code I entered it and boom, music again. This service is invaluable. Before you are scammed by a free website, brushed off and extorted by a dealership and paid 0 mind to by corporate HQ who basically tells you tough luck your cars old we don’t care that you have been loyal to our brand for over 10 years by driving 4 of our cars, I highly recommend German audio tech. Thanks so much for being fair and honest!!
WARNING!!! Do not buy anything from this company! They are extremely dishonest and charge double for something you can buy elsewhere for half the cost. Once they have your money they will not reply to any messages! They ripped me off don’t let it happen to you!
I am personally in the automotive industry I am a mananger of a well known automotive repair shop. my service I received from audio tech has been great. these guys know what they are doing and they give you a great product at a great price. I will now be bringing all my vehicles to you. you guys rock and made my car rock haha thanks guys
Hi great service.cluster from 05 s500 works perfectly. Highly recommend this service. Mike G
Really happy with the work they did on my Lexus. I feel like Im driving a brand new car again! I highly recommend them.
I needed to purchase some audio stuff for my car and they had everything i needed. Prices were fair and shipping was quick
Had been in contact for a while before my trip out to California. German Audio Tech always responded quickly and was able to repair my instrument cluster on my BMW 740il as well as my friends on the same car. The service was done quickly with high quality and i 100% recommend it to anyone who needs their cluster pixels fixed
Awesome company and VERY QUICK shipping i was impressed that i got the tools i needed with it and the instructions. I was very happy with my purchase and i love my new radio as well, thank you guys !
AMAZING customer service and fast shipping. I would highly recommend them !
This guy knows what hes doing. he fixed the dash pixels for my e430 and my e55. beautiful work and what makes me more content with his services is that his prices are very reasonable. my regular mercedes mechanic quoted $300.00 to fix the pixels talking about he gotta do this to the ECU and etc, when German Tech Audio did it for less than half that. this guy deserves his success, thank you!! dont know what the negative reviewers are talking about, as my experience was great
My BMW E39 needed a MID pixel repair. I read great things about German Audio Tech on forums and their eBay feedback was pristine. Since I live in LA, I asked through email if I could stop by for a same day service and they said yes. I somehow didnt ask his name but Ive heard others call him *****, either way he was very polite, we chatted about my car for a bit and then he removed the faulty unit from my car while I waited. 30 minutes later he was back with the MID radio display. He had cleaned it very nicely and the pixelation was gone! For such a quick turnaround, I was blown away. Years of frustration for something BMW would charge a ton for and he did it in a half hour. I highly recommend German Audio Tech and their services!
Very satisfied with the service I received at German Audio Tech. Excellent costumer service. My stereo was fixed and delivered in a timely manner. Highly recommended, couldnt be happier with the results!
Super nice people, i got my package very quickly. price was fair as well
Amazing fast shipping and prices are super fair as well. I would highly recommend them to friends and family
Go elsewhere if you want results. These people are not good at what they do, and NEVER answer the phone.Sent me the wrong Nav screen for mt daughters Lexus, and only defend themselves via e mail.I
These guys are always helpful. Ive taken 3 of my vehicles to them and theyve come through every single time! Great people and customer service
Ive used German Audio Tech multiple times for various cars, and they have delivered every time! Excellent service, great turn around times, and always eager to help. Definitely the place to go for any of your electrical problems.
The knowledge they bring to the table is very helpful. They replied to my questions in a timely manner and even gave recommendations for the project at hand.
My BMW E39 needed a MID pixel repair. I read great things about German Audio Tech on forums and their eBay feedback was pristine. Since I live in LA, I asked through email if I could stop by for a same day service and they said yes. I somehow didnt ask his name but Ive heard others call him Chris, either way he was very polite, we chatted about my car for a bit and then he removed the faulty unit from my car while I waited. 30 minutes later he was back with the MID radio display. He had cleaned it very nicely and the pixelation was gone! For such a quick turnaround, I was blown away. Years of frustration for something BMW would charge a ton for and he did it in a half hour. I highly recommend German Audio Tech and their services!
Did a great job installing new system in my Mercedes. We went with all new system and speakers... though the stock system was stil working well the new system is awesome!
I am personally in the automotive industry I am a mananger of a well known automotive repair shop. my service I received from audio tech has been great. these guys know what they are doing and they give you a great product at a great price. I will now be bringing all my vehicles to you. you guys rock and made my car rock haha thanks guys
Super fair pricing and very quick shipping. Zero complaints
I sent purchased a unit from these guys via eBay only to get a damaged unit, completely destroyed. Box was intact, looked perfect on the outside, but they used no packaging material. They blamed USPS for the incident and have been battling for a refund from these guys. Awful experience! Terrible service!
Fast shipping and great prices
Had a great experience with them. Went above and beyond to help me. Saved a lot of money! Thank you!!
Prices are always fair and shipping was super fast as well.
Ordered a contactless ETM kit for my Volvo. Package was never received so I got a refund after asking everyone in my neighborhood as well as the postman and post office. No one has seen the package.Now the seller is harassing me because I left them negative feedback. They also went so far as calling me a thief via email.Do not use.