I’ve been getting my tires here for years. I have a Lexus. One of my tires at the dealership is over $300. The prices are much better here, for the same service. I especially like the customer service, Jesse is great! The shop has local mechanic feels, and I trust the guys here. It’s nothing fancy, in fact, their wait room can really use some love, but the materials and service provided are solid.
Service was awesome and quick. Everyone was courteous and professional. I was in for a flat tire that due to my lack of maintenance had nothing wrong with it just lost air over the years. The best part was they didn’t charge me a thing. I would recommend this place to everyone.
Jesse went above and beyond my expectations. He is very honest and transparent about the product and services. The technician who repaired my tire is very friendly and courteous as well. I will bring my other car for future repairs and will recommend them to my friends and acquaintances.
Best tire service ever! Fast, cheap, friendly, and they actually care about your car and your safety!! I strongly recommend using their services. I never leave reviews but I just had to rave about how much I am a fan of American Tire Depot.
Every employee that Ive ever spoken with here has been honest, polite, helpful and informative! Thank you so much!!! 🙏🏻
They were fast, friendly, and professional. I purchased 4 tires from them in 2019. They have a great road side warranty, which I used due to a flat on my way to work recently. They also repaired a nail in tire flat on my partners car at no charge. Been going to them for 5 years now. Not a single problem.
George at American Tire, Was the best.Not only did he get my car done in timely fashion. He was very courteous and gave me the best discount that he have..I would definitely go back there again.
Employees are very friendly and helpful. The manager has great customer service and was very helpful and knowledgeable. I would recommend this establishment and location to everyone. They have won a life time customer with me. Very satisfied with overall service. Good job gentlemen!
Counterman was a car fanatic that knows his stuff. Was talking my son in for his first time tire purchase. The help was useful and informed without any high pressure or rush/rush involved. No upsell was even attempted, just straight up informed options laid out.
I just happened to find this place by chance. Everybody was super polite & helpful. Its nice to have a new go to tire place close to home.
Its extremely hard to find a place that will be honest with you and that wants you to make the best decision on your car, even if that decision is to look at other options (and then on top of that, not charge you anything for looking at it and letting you know). This place does! To me thats crazy and Im amazed by it!
It can be hard for me to trust the big businesses in car repair. Had plenty of bad experienced beforehand, but its hard to beat American tire Depot. Really felt they were doing their best for me . Thanks guys!
Needed alignment before road trip. Last minute on memorial day. Was seen immediately. No appt needed. They did a great job. Like a whole new truck. Drives great. They were fast also. I dont often do reviews but i felt need to because the service was exceptional.
Thd guys were very well groomed and professional.All the guys.. i asked questions about this or that..explained things very well. The machanic .showed me and explained.i aprieciated that very much..he was very informative!My machanic reasured and updated me regularly.( wish i knew his name so i could mention it here) but he worked hard!The manager Jessie was super nice and focused on his job.My machanic spotted a problem in my wheel well with the controller arms ...kinda important for the safety of my car.Im disabled and need a safe car)All my questions were answered ..i learned some things i simply did not know. Like how often to check my tires. And things my dad always took care of untill he passed.Anyway I chose to wait but was offered a ride home.Carlos was a perfect gentalman all the guys were great . Not wasteing time...very focused great crew of young gentalmen who know thier stuff. Helping me avoid greater expenses down the road.
Extremely Friendly Employees, Great Prices Too! Didnt Wait Long To Get My Service Done. Will Definitely Be Returning In The Near Future.
William gave great service.. he and his coworkers took care of my Camaro.. I recommend anyone in LONG BEACH who needs a any type of car assistance to go to American Tire Depot on Long Beach Blvd.. Thanks again guys..- Long Beach T
Great service. Very organized small business. Between the appointment setting the service itself and the pick up of my car everything was White glove. Will be a return customer
George was awesome. He was all alone on a very busy afternoon but he kept a cheerful disposition and got us all taken care of. The prices are great and Im very satisfied. Highly recommend this location.
The guys r always knowledgeable friendly an professional, been dealing with the long Beach store over 10yrs always satisfied 😌 👌
Amazing job done here. I will be back, I got an amazing deal on my new tires. I’m very happy :)
Jessy gave me a good deal thanks a lot.fast professional service
I beleive the manages Jessie was agreat help got me in took carr of my car it was a quick fast and profeesional process ..would definetly return for more service on my vehicle
Great customer service! Received legit quote and scheduled repairs quickly. William was a pleasure to work with.
Excellent service! Friendly and welcoming. I will be going back for all of my car needs!!
Tire prices are great buy 3 get 1 free while getting new tires they also inspect your car as a courtesy tells you what needs to be done sherry is awesome with the customer service thank you guys for great work
Great experience. William helped me a lot. Highly recommend.
Im a repeat customer at this location. They always have the best customer service! They have been busy every time Ive gone but the customer service and prices are worth the wait.
Such an awesome staff. Very helpful, was able to point out all the issues with my car. Very friendly. I have found a new repair shop. Great customer service. Any questions or concerns I had, William was able to assist with no problem.Thank you guys for making me feel comfortable and for answering all my questions and concerns.
I have been coming here for years because they are HONEST and professional. They take the time to explain the maintenance needs for my car without trying to up sell me.
Not happy right now, had to walk in a shop and didn’t have a front door . Hopefully things change soon or I won’t be back . Love the guys here though
Super fast and really nice people 👍. William really nice person and helped alot
Everyone was very nice and my car rides like a dream again! 4 stars only because even though they had a sale for 4 tires for the price of 3 with the alignment and the labor cost I was a little overwhelmed. All in all still a good deal and very fast.
Awesome group/team of mechanics that are down to earth, easy to work with and the right price.I keep on coming back here for a good reason.
Good service and they ALWAYS make me feel safe... Top notch!! Clemente is my man! Hes takes care of 2 of my cars and all 5 have been taken care of them(The Company). I never had any problems.. and any issues have been resolved ASAP. I recommended them n past to some of my friends and they too have been satisfied. Great job GUYS!!THANK YOU,SHANA
This guys amazing thanks for adrien and the manager is amazing soo helpful too.
Very helpful and polite. Due to heavy rain, I was in a car accident a day before and came into the shop for durable tires and they gave me a free oil change. Thanks guys!
My experience is and not only was amazing with the work that they do and also their hospitality! There service is extraordinary. George, Clemente and all of the other workers are extremely professional and always treat me with kindness and respect. 😁🤗 I bought tires, an engine, struts and shocks.
Had a great experience working with George. Very upfront and clear in the phone. Reasonable prices. Same in person! Was right on time and did more than I expected with installing my tire sensors, rotating, etc. it’s not a fancy shop but the service is all they matters. Would definitely recommend!
The only thing I can tell you this place was outstanding I looked online for tires and pretty much didnt have a lot of money just saw their website did a little calculations of how much it would cost us about $200 going to store expecting to pay like $500 guy there I will update his names cuz its on my receipt and hook me up gave me one free tire buy three I let there be in 275 plus tax wow unbelievable thank you guys
All done as promised. No surprises
Great customer service you will be satisfied with the end results of your car
Appreciated detailed explanations of each service that needed to be done
Tires took more than twice as long as their estimate to install, and they tried to convince me that I had leaky shocks that need replacing. My shocks are fine. Good prices, but dont trust them.
Thanks David, George and the mechanics for the outstanding customer service. And getting my car back on the road.I can now drive with peace of mind knowing my car issues were fixed. I highly recommend American tire Depot in Long Beach.
These guys are always helpful polite and honest with me. While I was there I observed them giving the same great service to other customers as well
Adrian was so very helpful and made it easy. Best customer service and great service overall. Great tires.
Patch my tire for free and they were fast
I have been taking my car here for years. They are fast and affordable. I’ve had oil changes, minor maintenance, and battery issues taken care of. One time they fixed a flat for me for free.
Only had a couple hours before an appointment, they took that into account and rushed my car through due to a flat tire. Great team and very professional.
I came to American Tire because I needed new tires like, 2 months ago. I chose American because online, they had tires for my car that were $39. Americas Tires, had tires for $47, so American Tire was the pick. When I got to American, they no longer had the tires that were online for $39. I was frustrated because, the next tire available was $47. I could have simply went to Americas, which was closer with me driving on a completely flat tire. As frustrating as it was, George was great. Even though it was not his fault, because he is not responsible for the website, he was very apologetic, and super helpful. They had a special of buy 3 tires, get 1 free. George had to order my tires, which took, maybe about an hour to come, and after that, maybe 45 minutes to install my tires. With George being the only person up front, and all technicians busy with a line of cars, I still did not wait too long. I was also informed about my brakes needing to be replaced by one of the technicians working on my car. He brought me back and showed me. As annoyed as I was that there was something else needed to fixed on my car, it was neither George, not the technicians fault. I appreciate them for helping me, and I will most likely return for my brakes.
I went to this Long Beach location this morning and needed service for two front tires on a fleet vehicle. They do accept our element card. There were 3 open bays and a worker approached me and looked at the tires and explained that they would not be able to get approval from the people at element because it was the weekend and they are closed and couldnt get approval and I would have to return on Monday to get service. So I went to Big O tires on PCH and Orange and got service there quick WITH approval from element. Looks like American Tire Depot has someone there who doesnt like to work and get paid per hour. Anyway because of this experience I will not be back at this location with a fleet vehicle, my personal vehicle or give them any referrals. Please check your staff.
I always have great service and staff is very kind they let you know what you might need to do later with your car
The front desk guy was really helpful and amazing customer skills, made me felt comfortable being there and got one tire replace within minutes. Highly recommended.
I had a big nail on one of my tires and needed it replaced ASAP, the dealership didn’t have my model in stock so I called two other places prior to calling this location in Long Beach. George was awesome and had great customer service skills, he was able to order the tire for me the same day and I was able to have it installed same day. My needs were met and their timing was excellent, definitely recommend this tire shop !
Very fast and professional tire shop. Next time I hit a piece of debris on the 710, Ill be back.
Super friendly, and most of all honest. George treated us like family very respectful and funny. We were explained everything in detail. Definatly coming back for any future work.
On time, quality service, knowledgeable, explained potential maintenance issues clearly and with excellent visual demonstration in the garage. Well done!
Staff is friendly. They ordered the tire I needed and had it the same day. I went the next morning to have tires installed and damn were they busy. Through it all staff was friendly and quick.I definitely recommend coming to this location. I will be back for sure.
Stuff very friendly and knowledgeable. The price was good. The waiting time at that time was l little bit long, but I was told that I had to wait and I agree. Definitively I will visit them again. I am recommending this place to everybody.
Worked out great. They were very fast. I was in a hurry. Have a great deal. George took care of me. He new everything. Helped me pick the perfect tires. Car is driving smooth. I will be back for all my cars.
Customer service was excellent. Glen was really helpful. I have compared all the tire prices around the area. They have competitive prices. I highly recommend it to my friends.
I have to say about this Thor speaks volumes theyve always treated me with the utmost respect and has always been knowledgeable and letting me know about my car...I initially have my first car with the store and time after time I was so stubborn to put so much money into it when it finally became Time to Say Goodbye they gave me advice on which new car to buy because of them..Hands down I dont trust anybody else with my car...🙌🏽
Overall great experience here. Even though I had came in 30 minutes before close. Which I don’t recommend for anyone because in this type of business you have to expect they are wrapping the day up and are ready to go home. Regardless of the time crunch the manager checked me in. And give me the best option I needed for my situation. The service technician immediately worked on my car and got me out of there as soon as possible.
Customer service is ok but they dont genuinely care about the customer more or less charging for anything possible and no incentives for you to come back
Good deals and never any issues
Considering the “new normal” I’d say American Tire Depot has been following the rules as much as anyone can. George was professional and saw to it that I’d have my new tires and alignment in a little over an hour. The mechanics were very kind and friendly. I would recommend someone coming for new tires at affordable prices any day.
Adrian and Jorge took care of us! So glad I came here. They’re personable, friendly, and upfront about options. Really appreciate the great customer service! Thank you so much guys!!! Hope you appreciate the Xmas cookies!
George the manager was so awesome and helpful! To all the guys who helped me out 5/4/20 I appreciate all of you! Great fast service would definitely recommend!
Great service, I called and they were able to see me right away. Will definitely be back.
Great service.....very humble..
Not convinced they are the best. I got new rotors, new brakes, and new tires last year ($1200). I had to get a new set of rotors and brakes 7months ago. Quality sucks. The only reason I am back is because its free and I called with them saying bring it on in to patch a tire, but had to wait over an hour for them to switch out the tire. 2guys working in the bays. If the manager was so great he would be out in the bays, slow traffic at 6pm. 2girls walked in after me and there car was moved first. Cmon MGMT team .
I am really glad I went to these guys!EvErYtImE they show me what, where, how much cost, how long it will take...they did what they said and what I appreciate most is having g car same day! Right on men! I appreciate you and I dont go to others when service was so great!
Super friendly and knowledgeable. Got a great deal on the tires I wanted :)
Awesome and honest service. The team is courteous and willing to help in any way possible. I’ve bought tires here for years and have also done routine and other maintenance. Definitely recommended.
Amazing customer service all around. Very honest and super cheap.
Great experience. George and his team explained everything to me. Down to the last detail. Definitely going back
I had 2 tires in need of repair. By the time I got to the shop they were very close to closing and I was kindly referred to another tire shop in the area with longer hours. While I was still there, I had to add air to my tires before driving further and I was using my mini portable air compressor from the trunk of my car. One of the mechanics came over and said they cleared a spot for my car and told me to pull in to the garage. I was surprised and impressed by their polite manner in providing me service when they didn’t have to. But this kindness didn’t end with that. They didn’t even charge me when they were finished. Solid group of gentlemen at the Long Beach Blvd. shop. Thanks so much!
Needed a new set of tires ASAP. The Long Beach Blvd location got me in and out in less than 90 minutes, and also did a thorough check of the car and alerted me to a few other items that needed attention. With all the other services they offer Ill be sure to check them out again.
This place rocks! If I could give 10 stars, I would. Today was my 3rd tire issue in as many years, and as in the past, they exceeded expectations. Eddie was personable, honest, and fast. They reminded me of warranty coverage I’d forgotten about, verified my issue, offered an alternate fix, yet still provided the solution preferred by the customer. Above board! And did I say fast? On a busy Sat, I was done in a *half hour*. I’m *really* glad this business is here, and hope they never close. Wow!
They always give gray service.
Hannibal was my mechanic and he was extremely informative and helpful in physically showing me what he found with my car. And the man who helped me at the counter was very nice and made sure I got the discounts I needed. It was my first time there and I will definitely be back if I ever need to again. Thanks guys!
I called various oil change businesses near downtown LB and this place was by far the most economical ($19 for conventional oil change plus tax) and free tire rotation. Other places were charging $43-45 bucks for a conventional oil change and $25 for a tire rotation. The staff is friendly. I will definitely come back for my next oil change.
Quick, friendly service.
I’ve inquired three shops before making my decision and this place offers the BEST deal! I dropped off my car in the morning and they had my car done by the end of the day.George provided amazing customer service and gave me a deal that I couldn’t refuse.The store may look tacky from the outside but don’t judge a book by its cover. You won’t be disappointed.
Marco was incredibly kind and sweet! There was a miscommunication between me and corporate and Marco was amazing in helping to rectify that situation. He was calm, patient and overallcaring! I would highly recommend American Tire Depot!
There is nothing better than knowing you’re dealing with honest people in the car repair business. I don’t know anything about cars. I took my car in for a flat and they called and told me I had bigger issues. I expected an upsell and all kinds of things I didn’t need. Instead they told me here is what you have to do, here is what you can do, here’s what we recommend you doing later but don’t have to spend money now on (when is the last time a business told you not to spend money???) and here is what other people would charge you for, but you really don’t actually need with your car. I ran their suggestions by a close family mechanic friend from out of state and he said: everything they told you is spot on. I’d keep taking my business there. So I will!
Awesome place to get tires. Eddie and the staff here were amazing to deal with. They seemed generally concerned about my tire issues and had me out the door and on my way in no time. I definitely will be returning!
Jorge and the all of the employees are great. So nice! Helpful! And HONEST!!
Super precise on every details. Very respectful. Also looking at how the employees work, shows how much they know what they are doing. Will be going there for more services next time.
Adrian-name drop- hooked it up with 4 Goodyear’s beating all other shops in the town on price.Also. Spot on alignments, true and straight.With wheels smoothed out, I can cruise comfortably at freeway speedsAlso they did this on my work van. I totally trust their hands on my car.Can’t speak for anyone else but I would recommend not skipping these guys for a phone call if you need work on your tires.5 Stars !!!!!
Fast service friendly and helpful people very informative about vehicle
George was great, professional, and informative. Very happy with my choice and the care taken with my car and importance of time.
Quick friendly customer service, they checked my tires faulty tire sensor.
Hello,This was my first experience and Sal along with his team took great care of me. I needed a run flat in such little time and they handled everything. I was in and out in no time! The price was a great deal for what I needed. Definitely will recommend.Thanks Guys!
I can drop my car off return to pick up with ease and comfort & the job is always well done and I pay a reasonable price.
My husband went to Tire Depot and had such a wonderful customer service experience that I went too. We have been going back ever since. They offer great advise, and not the most expensive advise, treat you well, get you in and out quickly and do what they say they will do. Albert is usually the first line of contact and he knows how to quickly get you back on the road. The guys that work on your car are quick, efficient and leave your car looking good! We will both continue to refer them highly and go back for our automotive needs. Thank you guys!
Thanks George and crew for making my experience Awesome!!! I would recommend this place to anyone looking to get great customer service, and above all, getting the tires you want and installed at a timely manner. The crew took care of my mom and I and was very friendly. Would definitely come back and do buisness with them again.
Excellent Customer service. I was treated great and saw other customers being treated good as well.I truly recommend this place for your car needs. i was help by Eddie was very kind, friendly, and professional, informative. Staff is great taking care of your vehicle. Thank you for your service
Great customer service! Easy to talk to and very knowledgeable. Thank you