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FINISH LINE OIL CHANGE & AUTO REPAIR
11900 Middlebelt Rd Ste A, Livonia, MI 48150, United States
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FINISH LINE OIL CHANGE & AUTO REPAIR

Comments
Ma
Review №1

*WARNING* If you value your car please do not use this shop. Went to get my $110 full synthetic oil change done and showed them the owners manual for my mercedes Benz which explicitly says the oil type. They put the wrong high mileage (my car had 27,000 miles on it) non-full synthetic oil and even admitted to it. (Also have dashcam footage of them putting it).. When I asked them to correct it they told me to leave their shop because other customers were in line.Bonus: this shop WILL NEVER admit to being wrong. Read their low ratings and you will see excuse after excuse, much like Im sure this review will get. Dont say you werent warned

Fl
Review №2

These guys are amazing!!! I love coming to this place, I feel like I am going to see my friends. They are super professional and make sure everything is taken care of before I leave. Go there, I promise you will not be disappointed Also, there seems to be a discount for everything.

As
Review №3

If i could give this place more then 5 stars I would, there professional and honest. Told me what my car needed advised me but did not pressure me to do anything other then an oil change. Thank you so much and I will be back for sure.

Ta
Review №4

These guys did a wonderful job on my vehicle. Honest, great customer service at a fair and competitive price. This is my go to spot. I will recommend to all family and friends. Keep up the good work.

Na
Review №5

Has Groupon for services. Will have to pay about 6 bucks after Groupon for shop fee and taxes. Staff notified me of additional cars need but was not pushy about selling me anything more than what I wanted. Service was quick and staff were nice.

Tr
Review №6

I’ve been going here since I got my first car, the employees are all well suited for any job anyone might bring to them, with outgoing and comedic personality too. My most recent experience was one in most grateful for, I got a flat tire right under the railroad tracks before the store, I hit a big piece of concrete and had 5 PSI by the time I made it up the hill and managed to pull into the driveway of the shop. They assisted me and relieved a lot of stress with the customer service and there work. I was out of there within an hour and they saved me a whole lot of time and money. They have earned my trust to the fullest. I HIGHLY RECOMMEND THIS BUSINESS FOR ANYONE WHO NEEDS A TRUSTWORTHY, PERMANENT CAR SHOP.

Sa
Review №7

Sam and his crew are AMAZING! The top notch quality of their work is matched with their politeness and knowledge. I have been coming here for years to get oil changes and all around work done on my Camaro. From changing rotors and brakes to even painting my calipers, these guys know what theyre doing and are professional. I recommend this shop for anyone whos looking to get work done on their car.

Dr
Review №8

Their Customer service on all my visits have remained the same warm and friendly. The work is excellent and very timely. I have recommended my friends and family I am a very satisfied customer.

Ar
Review №9

Quick friendly service. Was in n out, took about 10 minutes.

El
Review №10

They were pretty fast and very fair, as a black woman I never feel safe that theyll give me the right price. This was a good service

Ma
Review №11

This place takes advantage of customers and will up charge you in any way they can. Very dishonest business practices..

Ch
Review №12

Been going here for awhile because of the professionalism and stand up job these guys do. Until today I got taken for a ride on a simple oil change and charged for a filter they didnt replace. Beware of what they tell you at the drive through oil change when you come in and then hit you with almost 100 bucks once they are done.

St
Review №13

These guys are awesome just moved to Michigan in the Livonia area and came across this place, my car was not working properly and the guys knew what the issue was something so basic. Did not up sell me told me what was wrong and fixed it, nothing more or less they saved me a lot of money. I for sure am going back thank you Sam and crew. BEST PLACE.

br
Review №14

Sam the owner went above and beyond what was expected. Fine Establishment 🙂

Dy
Review №15

First time coming here these guys are well polished and know there business, there trained right and professional. I recommend this place to everyone.

Ma
Review №16

Great staff! Thats all you can really ask for when getting work done on your car.

Da
Review №17

Ive been going to this shop near my home in Livonia for about 3yrs now for basically (quality) oil changes and most recently an Alternator & battery for my 00 Chevy Cavalier. Sam (the owner/operator) handled quickly & w/ quality workmanship recommending the most reliable & best remanufactured alternator as well as giving me a terrific price on fresh 2yr battery. His pricing is all around fair ..his workmanship top notch and I wont go anywhere else! He knows how picky i am about my 3 cars! 00 Chevy Cavalier ..14 Ford Focus..15 Lincoln MKZ 2.0 Ecoboost AWD. I only use best parts and best service shops.

Ka
Review №18

If I could give this place 10 stars I would they did such a great job very professional and they told me exactly what was needed, very clean establishment and maintained there distance. Very sanitary thank you Sam and crew I will definitely be back.

Ka
Review №19

I don’t even know where to begin. I’m THRILLED I found this place. I’ve always had such high anxiety whenever I had to do any maintenance on my car. My first time going I was put at ease with Abe. This review is LONG overdo, I’ve been a loyal customer for a little over a year now. I’ve never been to a repair shop that has been so transparent! I never feel pressured to make decisions spot on and it’s fully explained to me WHY I need it. If there’s ever a time I don’t understand, the team takes the time to teach me/help me until I feel comfortable. I know my car is in the best hands whenever I bring it to Abe.

Ro
Review №20

This place is absolutely wonderful. I wont go anywhere else for my oil changes. The staff are always quick and I really like that they show me my oil stick after theyve changes the oil. They always punch the card and recommend services my Jeep may need. On the times I dont wish to have additional services they never try to pressure me and I always feel comfortable going back to have the service completed by them when time permits. They are a very reasonable business, clean, quick, kind. I love it. I always recommend them to friends and family who stay close by and my husband loves this business as well.

Me
Review №21

Great mechanic shop, you can tell the workers care about helping you. I have a 2007 Ford Taurus and going to this shop has helped extend my car life and I am grateful so I can get back and forth to work

aa
Review №22

Worst place ever. Please please don’t go. Worst people ever!

Je
Review №23

Great place! The staff is knowledgeable, professional, and efficient! They all have great attitudes and work well as a team. I will always bring my vehicle back to them because of that!

La
Review №24

I have been here before they perform excellent service. And sell tires and perform other auto repairs. Keep up the great work 👍.

Be
Review №25

Abe and the other staff members were very informative and helpful.Went in simply for a oil change, and they showed me my transmission fluid was very old along with my air filter being pretty dirty. Overall, a very friendly & educational environment with experienced mechanics at the core.Definitely coming back, group-on or not.

Ky
Review №26

Stopped in for a basic oil change based on the many positive reviews this place has. I also ended up finding a Groupon for the exact services I needed which sweetened the deal even more.Staff is incredibly nice, and the service is quick as advertised. They let you pick what type of oil change services you want off of a list without them just trying to sell you the most expensive service they have available up front.There is a little bit of up-selling of other things like flushes, filters, etc. but that is to always be expected at these types of places. People who get annoyed or complain about this tactic dont understand the economics of how places like this operate. They make very little money off of the actual oil change itself (think of it as a loss leader), so the extra services they offer tend to be where they make actual money—and for that I cannot fault them. As long as you go in knowing what you want ahead of time, there really isnt an issue. You can always just say no thanks, Im good.I left here feeling like I absolutely got my moneys worth, and that things were done properly. As previously stated, everyone I dealt with here was beyond friendly. I truly felt welcomed, and not like they just wanted my money and for me to get out.I will be bringing my vehicles here for oil changes from now on.

Ed
Review №27

This place is great, these guys really know what they are doing and they are extremely knowledgeable. they assisted me and told me what my car needed. I recommend them to everyone... they got me forever as a customer.

Jo
Review №28

Used a discount site to get an oil change. They were effective but they lacked customer service. It was like I didnt matter.

ma
Review №29

Efficient and very friendly employees; I was in and out very quickly and the service was excellent.

Ro
Review №30

Everything about this place is great, these guys know what there doing they get the job done and good clean honest service. Highly recommend them

Kr
Review №31

Great job guys thank you for helping me get my car up and running. Great service

Ma
Review №32

Great place! The staff is knowledgeable, professional, and efficient! They all have great attitudes and work well as a team. I will always bring my vehicle back to them because of that!

El
Review №33

The service was off the hook (GREAT)

Se
Review №34

Amazing customer service, very clean, this will definitely be my go to place from now

No
Review №35

Been coming here for over a decade.Sam is the best!His shop is always helpful, kind, and Honest!Something thats hard to find now a days.Thank you Guys :)

je
Review №36

They are so professional and clean, they really take car of your car needs. they dont over sell, unlike most places!!!! an they treat you like family. i highly recommend them.

Ja
Review №37

Had to replace both of my front tires on my car had two nice used tires with alot of life left on them. Got a good deal on them to. Guys are friendly. I definitely will bring my car back for an oil change. Keep up the good work.

Ca
Review №38

I came here for the first time just was driving by needed an oil change and I can tell you this place was so clean and friendly. They recommend services I need to do on my car and left it at that, they told me to come back at my convenience and that they will take care of it. I loved the fact that they saw I was a female and did not try to over sell me. I highly recommend this place and will be visiting there again.

Le
Review №39

This was the best oil change facility Ive ever been to. They were friendly, informative andsuper fast. They told me what my vehicle was due for, offered their services and pricing but were not pushy at all. This is definitely going to be my go to shop for preventative maintenance work. Very pleased with the service.

Fl
Review №40

What a Great!! Place You Can Trust! As A Single Lady I Never Have To Be Concerned With Honestly and Intrigity Not To Mention The Service!! I rate 101010 Bring Your Vehicle To The Muti-Geniuses!!

Mi
Review №41

Great service. All the employees are so kind. They took care of my service and made sure I was satisfied. Thank you!

Do
Review №42

I cant begin to express how happy I am with how great the service is here, not only are they sweet and pleasant! but they don’t over sell and they explained what my car needed and fixed it, it runs great now and I was able to drive far and visit my daughter with no worries. Thank you fellas.

Vi
Review №43

Owners A good guy. He wants to take care of you!

Te
Review №44

Horrible experience you definitely get what you pay for, cheap prices even cheaper parts and craftsmanship. They over charge you on paper for Parts but actually order cheap ones from supplier to use. I had issue with my vehicle and returned about 6 times to get work done the last time Sam refused to work on my car and called the police and told them he felt threatened...lol! After he swindled me out of $800.

Ma
Review №45

Hands down the best oil change I have ever been too. I was helped by Sam, he his the most down to earth respectful person that I have ever experienced when it comes down to servicing my car. I had my oil changed and my brakes and routers done. He had everything finished timely and I will absolutely be back for some new tires. The customer service was beyond superb. I have read the other reviews and they were mainly good, for the others, well you cant please everyone. But you guys should definitely try this place out, its great because they dont gouge on prices and they only offer things that you need and they dont pressure you if you refuse. I highly recommend this place, I dont ever write reviews because I dont care much to but the experience was so beyond belief that I had to.

Wh
Review №46

They took care of all my questions and got me a really good deal on my new tires!!!! Thanks guys!

ch
Review №47

Best place and great staff

Je
Review №48

I give these guys a big thumbs up! They are always courteous and polite. They have helped me with my car and understand what it needs.I know I can depend on them to help me when the mechanics I went to didn’t finish the job! They let me know my car is still reliable and in good working order when the mechanics didn’t even bother! It’s nice to know you can depend on people who “know what they are doing and give you relief when you are panicking about your car”

Me
Review №49

Great place first time customer and the service was amazing I’m definitely coming back.

Fr
Review №50

Bought a Groupon for my oil change and the staff didn’t honor it. Tell me first I had to wait 24 hours, then tell me I gotta call the shop ahead of time. Then lie and tell me they don’t accept the Groupons no more. So why advertise it on Groupon then when a customer purchase it, you turn around and say you don’t take them no more? Doesn’t make sense! Won’t be going back, the company should take their advertisement down off Groupon if not gonna honor the deal!

Ra
Review №51

Being a single mom, I’m looking for someone that I know won’t try to up sell me and someone who can do the job right that will not charge a fortune, I am a mom that barely gets by....I’ve taken my car here 2ce for major repairs, this place is hands down the best I have found. Even offered me a ride home instead of waiting 3.5 hours for the repairs to get completed.. recommend this place!!

Ga
Review №52

There the best there honest and fair I would recommend them to anyone

R.
Review №53

Sam was very nice and knowledgeable really appreciate the great brakes service performed on my car👌

Ma
Review №54

So, my wife and I had a fine experience getting our oil changed for about a year.But then we were told a tire is low and probably has a leak. But the next day it was flat!!We simply thought it was a different problem and got a new tire.But again it happened! Told that a tire was leaking and then the next day it was flat!!The company would not replace or help us. This didnt just happen, they messed up twice and wouldnt own up to it.Never going back their again.If there was a nail or a faster leak, I would have had a flat tire before going into the shop, it only happened BOTH times after they filled it up.

Be
Review №55

Best oil change ever. Showed me everything. Did not feel pressured to do any additional work. Very professional.

Al
Review №56

Very professional 👏

Ro
Review №57

Great guys. Always go above and beyond

Ar
Review №58

Sam and the guys are GREAT! I came in unknowingly with my car and its’ problems and the team took care of me with no problem. Honestly they are really friendly and do a good job without being asked.

Do
Review №59

Helpful without being to pushy about additional services.

Ni
Review №60

I always have a great experience here. Never taken advantage of since Im a female and have barely any knowledge of things to do with my car. Employees answer all questions with straight answers and Im never confused. Love it!

Ja
Review №61

Not sure how they have 4 stars. Lazy attendants...wouldnt trust my car here, go at your own risk. I left without allowing them to touch my car...I advise you do the same. As a local guide, you can trust this is an honest review. Note: the company gets a better rating for responding...keep that mind when they falsely try to discredit this honest review.

Mi
Review №62

The guy refused to do my oil change after I said I wasnt happy about their extra charge for 5w 20 oil.No idea why that would cost more.I didnt even care what kind of oil went in my 10 year old car!He couldnt give a satisfactory answer about why they would only use this oil, said the manufacturer required it.Last time I checked, my 10 year old car doesnt have a manufacturers warranty!I guess they were afraid if getting a bad review, but they got one anyway.Go to Castrol Premium Lube near M-14 in Plymouth. Newer place, super polite & dont charge extra for a certain oil for mo apparent reason!

Ch
Review №63

I was in Michigan for work and my alternator went bad when i was about to make my trip home. The guy at the local autozone recommended i take it to Sam. This guy was great and he had me back on the road in less then an hour with fair pricing. Even in Michigan you can find good people thanks Sam. Go Bucks

St
Review №64

The survice was quick and exceptionally friendly. They did not try to up sell me on anything I didnt need. We will be going back for my next oil change.

Da
Review №65

I went there and got my oil change and had the best service you could ask for. They were sop polite and carrying bout my safety. I would recommend them to my family. You can not beat the prices.

Br
Review №66

Came in and had 4 new tires put on my car. Service was great. I was in and out quickly and they didnt try to push any sales on me like other places in the past. Sam and his team are awesome..

Am
Review №67

WOW!! Great work. Very fast organized and clean. Ive been going here for 2 years now. Always very Happy after my quick 10Min oil change. Quality work here!! Everyone go check them out!! You wont be disappointed!!!!!

Da
Review №68

Great customer service, got an oil change and 4 new tires on our jeep, great prices and fast service.

Ti
Review №69

Quick, easy and friendly. Service is top notch here and they do a great job.

La
Review №70

Great service honest hard working guys, been coming here for years, extremely knowledgeable and don’t over sell at all. They inform you about what your car needs and let you decide. I would not trust my car to any other place but here. Thank you for all your hard work.

Da
Review №71

Very nice guys, fast, honest, and great price for oil change. Will definitely visit again in the future.Also didn’t try to up-sell me anything, really appreciate that.

Ka
Review №72

Literally the best service ever. I love these guys! I also trust them and they explain things thoroughly!

Gr
Review №73

I had my oil change here a few days ago, I have never had such good service it was my first time I was in the area shopping The crew there took such good care of my car. Did not over sell me just informed me if what my car needed. I made an appointment going there in a few weeks ... I highly recommend them for any service they truly are a great place. Thank you Finishline see you soon for my tires.

Ma
Review №74

They accept my Groupon with no problem the service was great did not try to up-sell me anything I like that.

Da
Review №75

Great service, extremely helpful and they didnt try and sell me thing I didnt or dont need ill be recommending this place to everyone i know.

Ke
Review №76

This is the only place that I will go in metro Detroit to get an oil change and/or Auto repair.The entire staff is honest and reliable I have been coming here for over 15 years. The service is always exceptional friendly and fast. I recommend Finish Line to all my friends and family.

Sc
Review №77

Excellent service...friendly staff. Would recommend this place to everyone.

AD
Review №78

Awesome service, taken us in even after five when they closed. No complaints at all. A+++++

Je
Review №79

Sam and his team always are very helpful and friendly. He will work with you on the price to make sure you as the customer is always happy. My brother has been going to Sam for years and now I see why spreading the service is a fantastic idea. Thanks Sam for all the service you have provide in the past and the future!!!!

Sa
Review №80

This Is the best place!!!! These guys are respectful and know what there doing, I’m so glad I found this place!!! I WILL TELL ALL MY FRIENDS ABOUT THIS PLACE. Good service and good quality is hard to find, thank you for all the service you guys do!!!!

Tr
Review №81

Best place ever not only do they offer quality but they are honest guys. They serviced my car no up selling treated me like family. I recommend them to everyone one.

Li
Review №82

Great staff and they dont price gauge you! Sam is so nice! Love these peeps!

Ma
Review №83

Best place been going there for years great experienced service and knowledgeable staff

Se
Review №84

Very friendly atmosphere. Great quick and fast work. Good prices. I wouldnt take my car anywhere else.

st
Review №85

The guys at finish line are great and run a clean establishment. Theyre honest hard working people that fairly price their labor.

St
Review №86

Sam and his crew arethe best around!

LA
Review №87

Finishline is the one of the best places I have gone to to get my oil changed. The staff is very professional and always make you feel at home. Any issues Ive ever has concerning my vehicles they are always of great assistance. Thank you so much!!!

Da
Review №88

Great friendly service. Good prices. Try to upsell of course, but not pushy at all. Give you recommendations/advice. Will go back for sure.

Ja
Review №89

These guys rock. I bring my Raptor here every few months and they have me in and out in 12 minutes. Theyre respectful, upstanding servicemen who treat my cars with respect. Ive even brought my lowered Mustang here, which they had to back out of the bay to keep the front from scraping at the exit. They didnt have to do that. I will always give this place my business.

Jo
Review №90

Excellent service. They take good care of all 4 of our vehicles. If there is something they cant do they have good recommendations

Ga
Review №91

The service was polite and quick, and they verified the job by showing me the dipstick at the end. For $23.27 I got a 10 minute oil change, tire pressure checked, and fluids topped off. I recommend them!

MR
Review №92

Great place to get your oil change place. Not so far and easy and fast service. I been going to this place for years and no problems with them. They only want to make sure your car is riding find.

La
Review №93

Good service the only place I go now for an oil change and they also check and make sure that there is nothing else going wrong with your car

Be
Review №94

My experience was great and fast. The man who helped me was very nice and he gave me the best deal possible. I recommend this place every time and I will definitely be returning.

sh
Review №95

Love this place gets the job done right takes great care of there customers i recommend comming here if you are having problems with your car

Be
Review №96

They did any thing I ask them to do and the price was great

su
Review №97

Big RIP OFF!! Charged me an extra $16 on top of a groupon for an oil change. Final cost similar to their regular price AND more than what my dealership charges for oil change (+ tire rotation)!! Called before going in to ask about additional charges, but they claimed they needed to scan my vin number to do that (would not accept me giving them vin over phone). Dont go here!!

Ta
Review №98

Friendly service. Felt appreciated as a customer. My car felt great and thanked me for stopping in this nice oil change shop!

Mi
Review №99

Honest fast quick i love this oil change shop

ar
Review №100

Best oil change place around. Very friendly. Very fast. Very neat. Not pushy to make you buy things but do inform you of it needing to be changed. Will definitly keep returning

Information
35 Photos
100 Comments
4.4 Rating
  • Address:11900 Middlebelt Rd Ste A, Livonia, MI 48150, United States
  • Site:http://finishlineoilchange.com/
  • Phone:+1 734-367-6457
Categories
  • Air conditioning repair service
  • Oil change service
  • Auto repair shop
  • Brake shop
  • Mechanic
  • Tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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