Cooling Experts called and asked if an earlier window would work... This is after I had called that same morning, so I was thrilled to be offered an earlier timeframe. Brandon arrived within an hour of the phone called, diagnosed a leak, repaired it, and added coolant. This is after I was told by another company that I needed a new unit and was given estimates ranging from roughly $12,000 for a higher end unit to $7000 for the lowest. Thank God I was able to get a second opinion!! Thanks Cooling Experts for exceptional service!!
I will definitely use this company again! They were able to service us the same day we called, arrived well ahead of their scheduled time, and fixed our AC in a matter of minutes and at a very affordable price! They provided us with excellent service!
Called at about 9am & got a service call set up for 11-1 same day. Mike came out at about 11:30 & had the issue fixed & my unit back up & running in under an hour. Friendly & great service. He was polite & even careful not to make a bunch of noise since my daughter was napping. I’ll definitely use them in the future.
Brandon was a top-notch technician. He was here during the promised time and was very knowledgeable about his profession. Kept me updated throughout the entire experience as well as the cost of parts and maintenance. This company is absolutely stellar and I look forward to using them for all of my needs in the future.
Initial maintenance contract appointment. Young man was very thorough with his work. Made notes on things that will need repairs shortly. Very pleased with all the things that he checked out on my 2 units. No pressure to make immediate decisions. Feel I made a great choice in selecting Comfort Experts for my service contract. Thank you.
Mike and his team have been nothing but professional, prompt, courteous and responsive. We just had 2 new units installed and Comfort Experts made the process as painless as possible. If you live in the Columbia area I cant recommend Comfort Experts Heating & Cooling enough. Thanks for everything!
Anyone who owns or manages property knows that finding good heating and AC service, reasonably priced, is a job in and of itself. The ratings may be good online, but who knows what will happen once they get to your issue? Well, Comfort Experts had excellent ratings, and they did not disappoint. Chris texted to let me know he was on his way, arrived on time, and did a thorough job of cleaning, examining, and replacing parts as needed. It really showed that the past companies we have had come out over the years where just pencil-whipping the job. Not Chris. His attention to detail and friendly genuine attitude made Comfort Experts Heating & Cooling a keeper for us.
Mike runs a great business. Honest and reliable. We use them for all of our HVAC needs, business and home.
Chris Floyd is a very personable and knowledgeable service technician. His attention to detail is impeccable! Which is my standard! This was my first maintenance for this year and I look forward to working with Comfort Experts for a long time to come.Very satisfied customer! I will refer my friends and family!
Great company! Very professional and friendly. Reasonable prices. Great communication from beginning to end!!
I want to THANK Chris Floyd and Brandon Sims first for the great CUSTOMER SERVICE. They were able to find the problem and fix the old wiring and other small problems I had with my air condition, due to it freezing up and not blowing out air. Both of them were very friendly, professional, and knowledgeable of their job. I watch them during the entire time and they explained the whole process of what they were doing. I highly recommend using this company for any further problems I may have with my AC/heating. Their prices are reasonable and they will be glad to work with you. THANKS A MILLION for Excellent Service and making me a Happy Customer Chris and Brandon. ( Giving a HIGH FIVE to Brandon for going the Extra Mile) double 5 Stars. Sandra Green 3/29/21
Their response time was outstanding and they kept us notified of the arrival time of our technician. We were pleasantly surprised that he came on the earlier side of the window of arrival!Chance, our technician, was knowledgeable, helpful and very friendly. He answered questions, listened to us and got the repair done quickly and affordably. We are so pleased with the service and look forward to maintaining a relationship with these guys for years to come. We couldnt have asked for a better experience!Thanks guys!!
The previous company told me that I needed a new unit but I wanted a 2nd opinion. Michael Arrived within an hour of calling. He Correctly diagnosed and repaired the leak, thoroughly checked the whole system, and took the time to address all of my questions.
Very professional. Friendly. The gentleman that came to my home took the time to explain everything he was doing and why. I really appreciate that.
Mike was honest and fantastic! I appreciate him coming out same day when I had no AC on a 90+ degree day. I would highly recommend! Thank you Comfort Experts!
Hands down the best experience. I had 2 new units installed in 2019 with no issues 2 years later! They are knowledgeable and professional. I dont hesitate to recommend them for your HVAC needs!
The fine people at Comfort Experts exceeded my expectations on every interaction. I will definitely use you guys again! Thanks for your help!
Purchased and installed HVAC a year ago from Michael Tyson Comfort Experts we are totally satisfied with purchase and customer service. They follow up on maintenance every 6 months Chris does an excellent job answers all our questions gives helpful tips. Their interest is in providing what their customers needs they care about their customers
Work was performed as promised with excellent quality. Technician was highly qualified and explained exactly what was done. Would highly recommend Comfort Experts.
I use this company for all of my heating and cooling solutions... commercial professionally, they are the ones for the job trust the professionals. whenever im in trouble this is the company I use...i wish google has a 10 start rating system.
They fixed our ac quickly on a Saturday night. Absolutely the best and most-professional around!
Amazing service! Mike was knowledgeable and very kind. He went above and beyond to make sure our unit was running in tip top condition. I Highly tecomend this Company. .
On time, Mr Floyd took his time and we received a great service. Very happy and we’ll definitely do business with them again.They have a system in which they notify you when they are on their way and when they finished service.
I needed my whole HVAC system replaced mine was old and had shut off. Not only did Mike get my HVAC running until they could swap out the system, 3 days later, he beat my first quote by $8600! That seemed crazy to me. I was very happy with the service and the two men who came to swap out the system. All in all a great experience.
Comfort Experts sent Lorenzo Mack out to take a look at our really old furnace unit (and fan system) which had stopped working on a holiday weekend. The main office was responsive and called us promptly on the following Monday morning to send someone out right away. Lorenzo was fantastic, he was thorough and took his time to really figure out what the problem was and how to fix it. The repair was affordable (especially considering the cost of having to replace the entire system). It seems like this company prioritizes having well trained people work hard to repair the problem and truly trying to help you out unlike other companies that give up too early and try to sell you on an entirely new system.
Technicians were knowledgeable and patient in answering all my questions and concerns. They kept me updated with progress and potential costs throughout the repair. Great experience!
Brandon (service guy) was nice, he spoke to me like an equal and had a positive attitude.
What a great experience from start to finish. Mike came out to quote on a new unit and was very prompt and professional and explained everything to me and gave me 4 options to choose based on budget. Mike was one of 3 quotes I received and Mike by far was the most professional and I truly felt he was the only one of the three that genuinely wanted to help me and not try and rip me off. Mikes crew came out on a holiday week and installed my new unit so I didn’t continue to go without heat and the guys were great. I highly recommend Mike and his team! While they were here installing my unit they noticed a couple of broken outside fan vent covers and offered to go pick up the parts and fix them the same day as well! Thank you guys. You’ve earned my business and trust. Highly recommend!
Chris came to service gas logs. They weren’t working. Came on time, very professional, solved my gas log problem. Very reasonable price. Excellent service. Will use again. Do recommend. Dorothy H.
Chris was very professional, knowledgeable,and nice. He checked out whole system and explained what the issue was and how to fix it. Would recommend to anyone looking for an HVAC company.
WOW! ...Not enough stars! Chance and Brandon were great! Prompt, professional, very thorough review, diagnosis, repair and maintenance of our heating and cooling units. They were respectful and happy to answer every question I had. I will highly recommend them to everyone I know and they will be our “go to” for any future hvac service and when it’s time for a new hvac system they’ll be our first and only call. Job well done!
Technician arrived in a timely manner and was very efficient and professional. Thank you. Would definitely recommend.
Comfort Experts are a great company and they have always been professional and quick to do what they need to do for our family. I appreciate them and would recommend them to everyone! Thanks for a job well done!
For a relatively young company they seem to be customer friendly and focused on completing task.
Mike came out fast and did the job even faster! Will definitely use these guys again!
Repairman was courteous and honest in his assessment of problem areas with my air conditioning ducts. He arrived on time and was very professional.
Mike installed for us a range hood that vents cooking smoke out of the house. It is a project more complex than it sounds, since it involves deducting at both the ceiling and the roof. He used very good materials and supplies: the stainless pipes he used were super thick. He and his partner did the job well and quick. They cleaned up the range after the installation. A very nice and professional team. I highly recommend them.
We have had this company come out and repair our gas fireplace. They replaced what needed to be done and added a remote for us. They are respectful, on time, and great at what they do! Affordable and quick responses was an added bonus! 5⭐️ from this customer!
Awesome service. And fast!
Technician arrived during the 2 hour maintenance window use protective equipment and professionally removed and replaced the coil in my Air conditioning unit.
Chance was our technician and he did a great job very quickly and was pleasant to work with. Came out on a Sat morning within 30 mins of calling. Highly recommend them!
We contacted Comfort Experts Heating & Cooling to try to confirm our diagnosis that the blower motor had gone bad in our furnace. While there they corrected the wiring in our newly-installed Nest thermostat (oops). They scheduled a same-day appointment with no rush fee and then waved the diagnostic fee after confirming our diagnosis. They replaced the motor assembly the following day in less than 45 minutes. The cost was extremely fair allowing us to benefit from professional installation while keeping the ratio of parts-to-labor in a really good range. Our tech even offered to throw in a quick fix to stabilize one of our attic support beams.
I have a service contract with Comfort Experts. The guys came to service my HVAC unit. Despite it pouring down rain they got the job done in a reasonable amount of time. These guys are always so knowledgeable, friendly and courteous. Hard to find that quality in people these days. Will continue to use them.
We used them for my in-laws first and was so happy that we used them for our home. Best service ever!
The technician showed up on time and very punctual. Locate the problem within minutes had repaired within minutes very satisfied with this company.
Quick service, courteous tech, they did not have the correct filter size for replacement.Thanks!
They are extremely thorough and very professional! I highly recommend this company!
The technician that came out to the home was very pleasant and very focused on reviewing my system to see what we can do to get it back up and running. Ultimately this is the May have to be changed out and I work with a home warranty company which required me to find my own HVAC company and provide a detailed estimate of cost for repair or replacement. I called several of the larger companies in my area thinking that this would be right up their alley… It was not. When I explain to Mike what I needed he said he would not have a problem providing a detailed estimate to my home warranty company! I was expecting to be disappointed and he gave me the greatest news so that I could move forward. I’m very excited to get the results of my visit and looking forward to working with Mike and his crew :-)
Very professional. Pricing on repair was a little high. $150 for a $12 part. I know labor was included, but $138 for a 15/20 mins repair is a little crazy. Chris was however very helpful and took time to explain things. I will use them again.
Great company to do business with. Employee was on time. No issues at all.Will use them next time.
Excellent service! Great Company!
Chance Pruitt came on time and quickly got to work. He was polite and professional and took care of a couple of items which needed repair.
Chris and the whole experience with scheduling and the like a definite 5 stars. I am changing to this group the end of 2020 for new contract. They are tops in my book. Exactly what I need as a Sr. I cant tell you how important great service is for me and my wife. You get this with Comfort Experts
Technician was very knowledgeable and professional. He was on time and very helpful when it came to explaining things.
I have used COMFORT EXPERTS servicebefore and was GREATLY satisfied. So when a problem with my A/C cropped up, I called them again. The serviceman worked thoroughly and quietly, then showed me what was causing the problem. He then continued to repair/clean the unit. When he was almost finished, I asked for the amount I owed him. He told me that all he had done to get things up and running was covered under my maintenance agreement! I could not have been happier!! If it weren’t for the COVID-19 safety precautions he was following, I would have given him a BIG hug!! I will definitely continue to call on COMFORT EXPERTS for all my heating and air concerns. I highly recommend them!!
Michael was very professional and reassured us that he checked our AC system thoroughly before diagnosing our issue. Michael also wore a mask, gloves, and shoe-coverings while in our home which was very reassuring as a mom and with everything going on currently in the world. I appreciate the attentiveness to social distancing and making the customer feel safe having someone in their home. I would recommend this company to friends and family.
They did a fantastic job and ensured that everything was done correctly.
Tech was great fixed the problem so that our office is cool again in the South Carolina heat.
Had an HVAC issue that needed to be treated as soon as possible. Great company. Spoke with Mike on a Friday. A tech was sent out the same day to diagnose the problem. I was serviced as soon as possible by Chris on a Friday and Chip on Wednesday . Both took the time to explain the issues with my HVAC unit and were honest. I opted for their maintenance plan as they were honest and a local company.
As a Real Estate professional, I use Comfort Experts for many of my clients as well as my own home. They are always on time, professional, they do a thorough job and my clients and I are always very happy with the service!
Comfort Experts always show up very quick and respond back to calls/requests very quickly. We have used them 3-4 times and have had amazing service every time! Mike and his team do an amazing job!
Also flushed the tankless hot water heater.
AC quit working in August, and they came out after hours. Prompt and professional service. Michael was a great technician. Would definitely use them again.
Provided a written warranty with the repair.
Chris is amazing; very professional, knowledgeable, and adds a personal touch. Couldn’t be happier!
We have been using them for over a year now and they have done a wonderful job every time. They are very good at finding the problem and fixing it quickly. We have over 35 units and they keep them serviced and maintained. Highly recommend!
Comfort Experts is an outstanding company!Everything from the help I received from the office assistant, to the installation of the HVAC, to the pricing, was wonderful!I am so glad that my son-in-law recommended Comfort Experts to me!!I will definitely recommend Comfort Experts to all my friends because I was so pleased with their skill, professionalism, and courtesy!Thank you,Gayle S.
They maintained, cleaned, and repaired gas fireplace. Everything looks and works great. Thanks!!
Super quick and responsive, scheduling was really easy! They text when on the way and are friendly and professional. Would recommend!
What a great Company. I am a Realtor and all of my clients love these folks. I use them for my own home as well. These folks are honest and always give a good price. You can count on them!
I would definitely recommend Comfort Experts. Casey & Mike just completed installation of new furnace at my home in Anderson today. They were both friendly and knowledgeable. They completed the job in a timely fashion, and without any inconvenience to me. These two gentlemen are an asset to the Comfort Experts team.
Wonderful service. Great technicians. They were very professional and very personable. They were very knowledgeable and very prompt in getting the problem fixed.
We had our gas fireplace serviced recently and are very happy with the service.
Very pleased with this company. Quick response, reliable, and professional. Technicians are very polite and courteous. Purchased a maintenance plan as they seem trustworthy.
They offered me great quote on AC unit replacement and did the job in timely manner.
The guys that showed up were extremely professional and knowledgeable. They were able to get me back up and running in no time. Thanks Comfort Experts!!!!
We are new to the area and Comfort Experts were recommended by friends and we had our first service today. The service was done on time, cost was inline with what we were quoted and the serviceman was very professional and knowledgeable. Looking forward to continued service in the future.
Very professional, very nice, very reasonable on price. Mike knows what hes doing. We been havimg Mike do our AC unit for years. Highly recommend Comfort Experts!!
Great customer service.
This company is great to do business with. They are honest and professional. I will recommend them any chance I get, and call them for any future service.
Was given this companys name and number. they came out and were up front and honest with everything. they did a great job in a timely manner. i would and have given the name and number to some of my friends and they had nothing but great things to say about them.
Chance did an excellent job for us. We added to our existing system to heat 3 rooms. The rooms are toasty warm this morning. Comfort experts are fast, professional and best in price. Thank you so much.
Small but yet effective locally owned business. I searched in Google, checked out reviews and the gentleman was out in a 1hr. The owner (Mike) came and man I was impressed by his professionalism, respect, and skills. Im sure his crew will show the same for your household as well. Mike was straight forward and also educated me on the A/C unit. I look forward to doing more business. I would refer him to anyone who needs the job done right. Thanks for coming out Mike your business will be around for a long time
We are extremely happy to have chosen Comfort Experts heat and air conditioning to install our mini split. The technicians were curtious, quiet and answered all of our questions. The price was less then other well known companies quoted us. The technicians took time to explain how to work the system and they left our area clean. I am very happy and will refer this company to others.
The guys did a great job. I would definitely refer the company.
Called the owner Mike after hours for my system not properly cooling. he finished his supper, left his house and immediately came out and fixed the issue. I would recommend Comfort Experts to all my friends and family
Very quick to come fix very nice tech very polite
We have been using Mike with Comfort Experts for a while now on all of our houses. They have done everything from complete installations to maintenance and tune-ups. Mikes team is always punctual, professional and go above and beyond. I highly recommend Comfort Experts if you have any HVAC needs!
Great job guys! You’ve gained a repeat customer.
Lorenzo Mack was my technician. I was extremely pleased with the professionalism and knowledge.I explained what I needed to have done. He quickly began the work and was done in 55 mins.This is an Awesome and Honesty Company.Thank you Comfort Experts for your service.My second experience.Really Impressed! Problem SolvedI called Comfort Expert on Wednesday, July 21. I spoke with Mike briefly explained to him that I had another issue after Lorenzo installed my Common Wire. He quickly may an appointment for Lorenzo to come out access problem, which was today July 22 at 8:30 am.Lorenzo arrived on time. He inspected the system and found that I needed Contactor. He replaced Contactor and it only took him 2 hour. I am really impressed with the service and the speed at which they were able to get out to see me!This company is about getting it RIGHT the first time.Thank you Comfort Experts for your services 😊👍11/23/2020-This is my 3rd experience.I scheduled a Yearly Maintenance on last week. It was scheduled for today with Lorenzo and Chris. They arrived as scheduled and did outstanding job! These guys are professional and very knowledgeable!Chris check A/C and Lorenzo worked on Heating units.In reviewing, the maintenance for the A/C Chris found out that we needed a Capacitor. He had the part available and install the part immediately. Lorenzo had no issues with Heating, other than completing routine maintenance.The price was very reasonable, for the Maintenance Plan and well worth it. This Maintenance Plan allowed me to received service for winter and spring. Awesome!I would highly recommend Comfort Expert for anyone looking for a Heating & Cooling Company.Thank again Comfort Expert
Excellent service and very trustworthy.
Mike and his staff are very responsive. It was a pleasure to work with them. They are experts in HVAC! I highly recommend their services to anyone who needs HVAC maintenance and/or repairs.
Had a new mini split heat pump system installed in my business, and Comfort Experts installed in one afternoon. Very happy with the system, and the install. They took extra time to be sure I was informed on how to operate it, and it has been a great addition to my building. The pricing was more than fair, I rate Comfort Experts as A+
Mike and his workers are always very professional and courteous, very respectful of our home, our animals and our time. They provide fast, friendly service at great prices. I recommend them to anyone. They are great!!
Mike has always been there for us and have taken care of our issues with heating and AC with great results and the price is unbeatable! Hes amazing and is kind and will listen to all your situations doing what is the most reasonable for you! You wont be disappointed! Thank you Mike for great service everytime! Mary and Bruce Spring
I would like to thank Mike and his guys for the quick service he gave us.We were out of town for a while and when we arrived back home we found our ac was out, we call Mike. They arrived and within no time they found that some wires had come loose in the unit in attic and was tangle in the fan motor. After rewiring it everything has work great. Thanks again.
Great Company- honest and reliable! Highly recommend!
Comfort Experts came out and quickly diagnosed my problem. Chris was friendly and informative and found the root of my problem, not just the main problem, something other companies didn’t attempt to find.
All around great experience. Everything went perfect.
Great company, hard working, and very respectful