I can see why this place is so highly rated! I was in town visiting family from California my car started leaking oil I called 5 shops got ranges from $60-155 to get a visual diagnostic I called Russels He didnt charge me anything to look at it and was able to work me in a very busy schedule to accommodate our travel schedule Everyone we worked with was Amazing!!!
My sons alternator failed enroute home to Indianapolis over the weekend. On Monday we called Russells around noon, and he said he could have it replaced same day, which he did... and for a reasonable price. I would recommend Russells. Got us back on the road quickly and fairly.
Father and son duo. Generations of knowledge, fair pricing, excellent service. Not your bargain service joint. Quality plus price equals value.
Great experience with this shop. Was travelling and needed some help and they were able to quickly help me. I am very thanful for them
Honest reliable service.
As far as I know the work was good quality, but the customer service was awful. They took five days to get to my car when they said it would be the next day. Every time I called I was told it would be later that day. Eventually I called and was told they were waiting on parts. I still had no idea what was wrong, was never given an estimate, and was treated rudely for asking these questions. Im glad it was fixed, but I wouldnt recommend this shop to anyone who isnt willing to be completely removed from the entire experience until the bill comes due.
Jeff is the most honest mechanic in town.
THEY ARE SIMPLY THE BEST. YOU CAN TRUST JOHN RUSSELL COMPLETELY. I TAKE MY CLASSIC AND COLLECTABLE CARS TO HIM. TOTAL PEACE OF MIND. AND NEVER A PROBLEM. ALWAYS ENJOY TALKING WITH JOHN. HIGHLY RECOMMEND RUSSELLS AUTO REPAIR!
Was told this was the place to go to for classic cars. Called and the person who answered was curt and rude. They flat out refused to even look at the car. Then they just hung up on me.I cannot speak to their quality of work, but I certainly can speak to their customer service, which is absolutely terrible.
Always helpful. Smartest mechanics Ive ever known. Great to deal with!
Use Russells for work vehicles. Offers fair pricing and quick services. Couldnt do our job without his shop.
Always great service, trustworthy and hard working!
Very honest people, very reasonable price.
Always honest and fair pricing.