user
iPhone DOCTOR- Rancho, We Repair ANY Wireless Device.
751 N Rancho Dr #150, Las Vegas, NV 89106, United States
Appearance
iPhone DOCTOR- Rancho, We Repair ANY Wireless Device.

Comments
Re
Review β„–1

Scammers! They mickey mouse repairs so that your phone breaks again and charge you again to repair it again. DO NOT RECOMMEND! -after comment back: phone never had water damage to begin with buddy, nice try. A business that the BBB would love to hear about πŸ‘πŸ½

Me
Review β„–2

Marino is the greatest!!! Thank you so much. Fixed my 2 phones in under a hour…

Ju
Review β„–3

I love it here the people are amazing and helped me in less than 30 min definitely would recommend coming here

St
Review β„–4

Im so thankful to Luis for getting my Iphone promax 11 started again. I was unable to turn it off. With his expertise he knew what to do and got my phone running quickly. Great place, highly recommended, quick service.Elisa

Ro
Review β„–5

So I went a total of like 4 separate times to get my phones back glass fixed. To preface I had an iPhone XS Max with cracked back glass. I paid after tax about $179.99 to get this fixed. I took it down the day I set up ahead of time because I was told it would be done same day. I took it down there and I was told β€œpick up for tomorrow, correct?” I said β€œno today, my work flows through that phone and to be honest I was told it would be done same day” to which he said he doesn’t even have the part even though they already had one. So the kind girl went back and grabbed it because she knew where it was at. I don’t know her name off the top of my head but she was the only person that made this experience somewhat bearable because she was friendly all the way through. I got a call from them saying it was done but now the back glass this time around is bent so it’s not on fully so I would have to come down again so they can put a new one on. I get my phone and said that I’ll be back on my next day off to have a new one put on to which they said β€œokay.” So I came back down again today to get it done. My phone’s battery health was at 92%, I remember this because I checked it a couple of days ago. It was also fully charged upon dropping it off. Not only is my screen still not seated correctly on this new back glass, now my original Apple battery is gone as well. I received my phone at below 10% charge and now I get a message from my settings stating β€œUnable to verify this iPhone has a genuine Apple battery. Health information is not available for this battery.” Meaning they probably took my original Apple battery and put in a aftermarket one. My Face ID doesn’t work now as well. $179 later, I now have a iPhone XS Max with a back glass that isn’t seated properly on the phone, a non-genuine battery that I never asked for in the first place, and now a nonfunctional Face ID. I was getting this phone fixed so I could trade it in but now not only am I out of $179 for a phone that was improperly fixed and most likely stolen out of, I’m out of $400 more because now I can’t trade this phone in anymore because of the glass, battery, and Face ID. I seriously cannot recommend this place to anyone.

th
Review β„–6

I got my iPhone se repaired and they didn’t put the glass on right and my phone started glitching and I only had it for 2 months and when I was walking to school my phone started getting hot and the back cracked bc the bottom wasn’t on then told me I dropped it and they are fixing it anymore I will have to pay after they told me they would

ag
Review β„–7

SCAMMERS!! Stay away from this business!! Never go for a Water Damage Treatment theyll just rip you off.I strongly regret not having listened to the bad reviews they already had. They were extremely rude since the beginning, with no reason, providing the poorest customer service Ive ever experienced.The phone still worked and was physically flawless when I dropped it off. They told me to change the screen, battery, and front camera. When I went to pick up the phone didnt work, so they offered a refund (which didnt include the sale taxes). Then, they returned the phone with a totally cracked screen. They said they had got rid of the old parts and were not able to get my screen back. But the real cherry on the pie was that I realize the phone was actually empty. They swore the battery was inside before opening it, but guess what, they were returning the phone not only with a cracked screen, but also without battery nor front camera (as you can see in the picture).The owner didnt wanna show his face, and the manager is the rudest lady Ive ever met. They were not opened to dialog and hang me up the phone twice. When I went to the main office they called the police and ask them to gimme a warning. They are legally covered by the huge receipt they print with a couple of clauses that they staple so you cant even look at it (look at the picture). And I know thiss gonna seem funny, but I just found out the refund was actually a CHARGE which Im now trying to dispute with my card company.As a summary, theres only one thing I suggest to you about this business: stay away from it. do not feed those scammers pockets and get a better service anywhere else.

So
Review β„–8

DONT BELIEVE THEM !!! they told me they would get my iphone 8 fixed on monday and i went back up there and the lady gave me the phone like everything was okay and then i look at it its not even fixed they didn’t even touch it

Zy
Review β„–9

So, I have an iPhone, it’s cost 70 or 80 dollars to get it fixed, I was so happy to get it fixed, but after results, at the top one corner of the new screen was not in place correctly, it was up a bit, I tried to push it down but it made a crack, I’m never going again! You can’t really see in the photo, but hey don’t go there !

Ni
Review β„–10

Amazing experience. In an out same day in under an hour. Being out of town on a quick pass through- this really was a godsend. Everywhere else was a week out for the part and wanted an outrageously huge $.

Jo
Review β„–11

Iphone doctor is a great company! Battery change requested.Did exactly as discribed for a great price. Fast turn around time.

Am
Review β„–12

I took my iPhone 10 XS to have the back replaced. After an hour and a half they called to say it was ready to pick up but said since the phone was dropped they had to disable the camera. The phone was working completely fine before they β€œfixed” it. I wished I had read the reviews first, because they are all correct. I paid $140.00 for a repair that actually resulted in them breaking it. They tried saying the phone had a charging issue and the camera did not work and turns off and on nonstop now. My iPhone had no issues before they replaced the back and now I am without a phone and it takes 2+ weeks to get one. I took it to Apple and they said they destroyed the mainframe computer and it can’t be fixed. Apple stated the back SHOULD NEVER be removed and obviously they don’t know what they are doing. Please take your phone to another place to have a real professional work on it.

Li
Review β„–13

Marino is the best plain and simple. deserves a raise.

Va
Review β„–14

Will they fix my phone right away? I just want the back glass fixed.

Ti
Review β„–15

Luis helped me out with my surface pro. He was really knowledgeable and helpful with the whole situation he cut it back on for me with just a touch this man is truly magic.

Je
Review β„–16

Girl no. Try going to the apple store first before trying this place, probably the same price to get fixed and it’s safer. The tech guy fixed the second problem that I didn’t have before going there. the cashier lady was quick to say I need to buy my storage and my phone is out dated without recommending to take a look at it first after spending 250 to fix my screen. my overall experience could of been better.

An
Review β„–17

Great customer service! Everyone that works here are good people and know what they are doing. Owner is great. I had an iPhone 8 plus that was cracked and they fixed it flawlessly and fast!! I even got a free tempered glass with my purchase by spinning the wheel! Great place. I will be coming back. Thank you so much!!!!🀩😍

Ma
Review β„–18

Not Professional- Poor Quality- Not Responsive- Poor ValueIf I could give this place no stars I would, I had the worst experience here, the Technician who fixes the electronics is not really a Technician hes just a guy who opens up your devices and tries to figure out how to fix it. I took two tablets, one just needed a battery change and when I got that one back it was still semi open on the sides and they used some kind of glue to seal it back up which didnt work because the screen still lifts, so that tablet looks worse now and the second one supposedly couldnt be fixed so I got it back and took it somewhere else, apparently when iPhone Dr opened the tablet they broke the clip where the SD card goes and didnt even tell me, on top of that they glued whatever was left of the SD slot into place, REALLY!! The least they could have done was replace it, since he broke it! I asked many times to speak with the Tech so he can tell me why he couldnt fix my tablet but he never came out to talk to me he just kept going out one room and going into another, I felt bad for the cashier because he really couldnt explain much because he himself didnt know. Anyway so I took the 2nd tablet elsewhere and got it fixed, the guy said it was a no brainer and fixed it in 4hrs, its in perfect conditions. Save yourself the headache and GO SOMEWHERE ELSE!! READ READ READ these reviews before going to this store, because apparently Im not the only unsatisfied customer. I dont even understand how this place is still open.

Al
Review β„–19

I took my daughters phone there and got it fixed and the screen was coming off not even after one day having the phone

Ju
Review β„–20

1st time here snd they was super polite and very professional 100% recomend you bringing all your devices here thanks luis your awsome!!!

Mo
Review β„–21

I called in, asking if they can save my iPhone from water damage. They responded that, they cannot gurantee, but potentially can revive my iPhone back for a fee $35.99. I agreed. Left my iPhone with them for 2 days, I get a call back, my iPhone is in working condition, just need a charger jack, costs about $80.00. I said, IF my phone will work fine after a new charger jack, sure I will pay $80.00. I went ahead and paid for it. AFTER the transaction is complete, the guy went to back(where I think they fix the phones). Come back and throw me another 2 problems, Face ID does not work, hearing speaker does not work either, thats another $40.00, other than that your iPhone is working fine. And thats after I paid for what I was told is the only problem. I went home and my phone is acting up and gets restart by itself. I went in next day expalined whats going on. They said leave it for day and come back tomorrow, as the front desk guy said, you just had it fixed yesterday, it is still under warrenty, well fix it for you.Went in the next day, another lady was on front desk, I asked if my iPhone is fixed?She went to back and came with 2 new issues, my phone needs new LCD screen and a battery (which both were working fine before I left it their). So, here I got a notepad slip with about $200 worth more expenses. When I said that that was not even the issue when I left my phone their, she said theirs not gurantees, yati yati yaa. No refunds, we cannot help you.They try to finesse you as much as they can.STAY AWAY!!

Ke
Review β„–22

Really good response time and that know what there doing it’s amazing

Ju
Review β„–23

Brought iPhoneX for water damage treatment, they took $40 and took my phone for 24 hours, returned the phone next day saying it’s a total loss. Now 2 days later, phone powered up and I can physically see moisture on the inside of my camera lense. These guys never did a thing to it, just took my $40. Never go back!

Jo
Review β„–24

Scam. Took Xbox One there for repair as they are listed as a licensed contractor for warranty. I paid $108.00 up front and was told that I would get a full refund if they could not fix it.I was told when I dropped it off it would take about 2 days. I called them after 3 and was told it was still not fixed. After Xmas and weekend(9 days later) I called and was told that they couldn’t fix it and they refused a refund. After talking to manager I was told they they would keep $35 as the diagnostic fee and refund the rest. Scam.

Da
Review β„–25

Definitely the place to go to for any kind of repairs. I really recommend this place Brian is the guy you all should ask for great service!!!

Ic
Review β„–26

They fixed my phone in exactly 10 minutes. The service was awesome!!

Ki
Review β„–27

I took my phone to them October 24,2020 for a cracked screen and glitches they told me I just needed a new screen. An hour later I went back and my phone had a new screen and still had glitches. So they wanted me to pay them 30$ more dollars to fix that to lmao Long story short my phone never got fixed.

Ta
Review β„–28

Mr. Jose Figueroa, owner and Tina his manager charged me $139.99 plus tax for Lenovo screen replacement on 4/27/2020, item # 22000088738 and have never delivered the screen.Ive tried to get the refund but then I had realized that I am just writing emails to Jose and that he has no intent to respond.Tina has been hanging up phone on me multiple times and has threaten me that she would call the police to escort for me from store if I try to show up.I have never been mistreated like this in my life.This team simply have stolen my money.The way Mr. Jose Figueroa runs his business is simply unacceptable.Tamara

De
Review β„–29

Went to get screen fix and three weeks later screen wasn’t working. Went back to ask to help fix it again and they wanted an additional 80 dollars.

DA
Review β„–30

Stay away from these guys. They used old damaged screens that they’ve β€œfixed” which still have issues. They fixed my phone and the screen had blotches all over the LCD and it was laggy to the touch. STAY AWAY!!!!!!!!!!!!!!

Je
Review β„–31

If you want to know how this place treats their customers, just look at how they respond to negative reviews. The passive-aggressive tone, and condescending attitude speaks for itself. They really do like to damage your property, and get defensive when you call them out.

Da
Review β„–32

Great staff and great pricing! I would highly recommend.

Je
Review β„–33

I went in to repair my I Phone 6S. The employee repaired my phone in 15 minutes and I only paid $69. Apple charges over $120 out the door. The employee was professional and even gave me a free screen protector. Now my phone look good as new. Check them out!

Em
Review β„–34

I came in to get my screen fixed and the service was AMAZING!! Really quick and they took good care of my phone! I walked out with more than what I asked for a good price! Jose the DOC got me cured πŸ˜‰

La
Review β„–35

I called in for a quote and received very bad customer service one person said please hold and hung up on me immediately called back and got a really rude lady. So I went online and a lady In messenger tried to trump up prices for an iPhone 8 screen repair 79.99 although site says 74.99 and both are before tax to be clear! Have photo proof of convo. As site allows you to send transcripts to your email. These people are not in your best interest with I don’t care attitudes and will trump up charges if you don’t do your homework!

Ca
Review β„–36

I was in from out of town on business and my screen cracked. I was able to walk in and within 15 minutes I was good to go. The lady working the front desk went above and begins and was extremely friendly.

CO
Review β„–37

Great service

Ty
Review β„–38

Online chat is the WORST! this girl named lola really just tried to argue with me about paying 25 dollars for an iphone to get undisabled... and the first 20 minutes when i joined the chat she was ignoring me...

Da
Review β„–39

Came here because the owner responses to some of these reviews are pretty funny. His exasperation is apparent. Was not disappointed with the service β€” quick and easy. Had my iPhone 7 screen fixed within 1.5hrs. Would recommend.

Le
Review β„–40

He was awesome quick and fast finished repairing my phone within 30 minutes. I’m impressed with her work and highly recommend going here to get your phone screen repaired. Two thumbs up!!!!!!!!!

Ja
Review β„–41

Bad customer service, I asked about my broken screen for evidence but they didnt give it to me.

Le
Review β„–42

They were amazing Tanya was helpful and highly recommended!!!

Da
Review β„–43

Fixed my phone so fast I barely had time to sit down. Phone looks amazing literally like new. So far no problems at all and the staff is really helpful and friendly :). I will be coming back for more repairs in the future I really enjoyed it at the iPhone Doctor!! BRING YOUR DEVICES HERE PEOPLE!!

Kn
Review β„–44

Excellent service and fast

Da
Review β„–45

Excellent service

An
Review β„–46

The girl who answers the phone is extremely rude!! Sound like she hates her job and doesnt want to be bothered. No phone etiquette at all. Your in the wrong field honey!!! Aside from that the service repairs are great.

Ja
Review β„–47

Great place to get your phone repaired, I always bring my iPhones here. Last time I came the owner helped me out he was extremely cool and even hooked me up with a discount on my tempered glass for being a repeat customer. They also fixed my laptop a few months back which is actually just what I’m using right now to write this review, still running in tip top shape!

Ra
Review β„–48

Great service, customer service and great product. Got repaired timely and friendly!!Highly recommend

Jo
Review β„–49

I was recommended by a friend to try iPhone doctor. I was amazed at how friendly Tanya was. She said 1 hour and it was true. I will recommend iPhone doctor to my friends and family.

Dr
Review β„–50

Wow just wow I am in total awe of this place. All I gots to say is if ya need ya phone fixed come with these peeps. Apart from great customer service skills and technical help It smells amazing inside and it looks like their employees actually take showers unlike other joints in the area. 5 out of 5 for iPhone dr!

Px
Review β„–51

Please don’t give your iPod to this ppl I gave them 3 iPod to fix.when I went to pick it up at first they say it is not ready when I went for second time they said it been recycled because it been one month the didn’t give me a call to pick up .so they are not the right business they are a cheap theft i don’t recommend for anyone to trust them

Ja
Review β„–52

With a masters in computers and IT. This is where I bring my phones and laptops for repairs at a great price the only place I trust and will continue to do business with.

Ja
Review β„–53

I am completely astonished by their repair times, literally took less than 10 minutes to repair my iPhone 6 Plus. I am going to be recommending Iphone doctor to all my friends and family. Thank you guys so much I am so happy to have my phone back and functional. I am ready for the holidays now.

Da
Review β„–54

Super fast, friendly, and efficient. Super impressed!

ro
Review β„–55

I came in to get the power port replaced on my Galaxy S6 I was told it would take two days 4 days later I got my phone back the front of it was completely messed up and I couldnt make or receive calls return the phone at least five times to get fixed they could not do it finally I went to my provider and bought a new phone simply the worst service Ive ever had P.S. my provider(metro pcs) was less than 500 feet away from their office they too could not make or receive calls on the phone... in response to the owners response to my complaint I still have the phone theres no water damage none whatsoever, terrible service they never refunded my money for the power port horrible and now we know the LIE

Ad
Review β„–56

Very fast service, employees are friendly and very helpful, especially Tanya. She helped me out in a quick and professional manner with no hassles. I was very pleased with the service she provided and I will definitely be coming back to the location on Rancho with any further iPhone needs! I highly recommend visiting Tanya, the manager of the store, with any assistance anyone requires.

An
Review β„–57

I brought my iPhone in 9 times after I had the cracked screen fixed. The screen would go dark and start malfunctioning. They kept telling me that it was the phone and said the back light needed to be replaced. I called bs because if you squeezed the corners of the screen the screen would go back to normal. They finally replaced the screen and have zero issues. The customer service at this place was terrible and just the incompetence at the counter even give accurate information was horrible. I recommend running far far far way from this place. 86 dollars for a screen fix and they lose a screw and give me faulty parts and refuse to replace it till the 9th time over 3 weeks

Ja
Review β„–58

They are scammers, they work very badly, they charged me for a job that they did not complete and they did not give me back any part of the money nor did they want to finish the job. Their boss and their employees are well-wishers, be careful, do not go with them, I do not recommend it on the contrary, they cannot go go through the same as me

Br
Review β„–59

They fix my wife phone and did good work Just got home to my wife and she is so happy.

ra
Review β„–60

I took my tablet to get the screen replaced because it was cracked, I was told oh yes, no problem, we can fix it.Well its been over two weeks now and I havent gotten a single phone call about it so I finally went down there just to be told that they havent fix it, and couldnt get the part for it.I asked for my tablet, the money to be refunded and I leftVery bad experience for me at this place.

la
Review β„–61

Very bad customer service, these people talk to you like your worthless, and Carry an i don’t care attitude. Look at some of the comments they make on some of the bad reviews on here an you will see for yourself! The lady who works there is out of control and needs to be fired.

Ka
Review β„–62

My experience here was tremendous. Quick service, and was very professional. I recommend this place to anybody looking to get their phone fixed. Reasonable prices as well.

Ve
Review β„–63

Excellent service. I had no more warranty on my phones and this place was recommended. They helped with four of my phones now. The tech was helpful explaining what was wrong with the phones and how to fix. Also great pricing.

Ja
Review β„–64

I Have coming to iPhone Doctor for 5 years now and they have always been able to successfully fix my android phone Sometimes it takes a little longer than expected but the job is always completed and done right. 2 different stores I have been to are the Cheyenne and rancho I started going here at the rancho location and visited Cheyenne after I knew it was part of the same company though I later found out they closed the Cheyenne location so I was forced to visit the rancho branch since it is closer to my house then the others The young girls there when I went in last week were really polite to me and did not mind asking the technicians questions for me which I really appreciate since I am not the best tech savvy person, he solved every issue I had with my phone and even tweaked my settings so I could hear my notifications again I appreciate you guys!! Thank u iPhone doc

Da
Review β„–65

This good place for your phone repair, good fast work. Screen look real nice lookin sharp. Going to be coming back fo my daughter tablet definitely. Adrian good cat in the front with everyone else thank you so much for the repair guys.

Ra
Review β„–66

Got my phone 8 plus fixed here and everything’s been good for about a week now. No problems at all you should really come here for your phone repairs.

Ra
Review β„–67

Fixed my phone just in time for the holiDaze If you know what I mean, Iphone Doctor is one of the best the last repair shop I went to gave me a faulty screen and this has not happened here in my last 2 times coming. The gal in the front is really polite and helpful. But most of all the quality of the repair and in the timely mannered it was completed is just mind bobbling. 10 thumbs up for iPhone doctor

ye
Review β„–68

The owner and the ahy workers are people who have no word, they ball you here and there and they dont solve the problem when they do a bad job because of a bad communication from their worker they robbed me $ 200 for a job that didnt cost that and in the end they didnt finish my work be very careful with them

Jo
Review β„–69

Horrible service. Dont waste your money here.

Ro
Review β„–70

STORE ONLY OFER ITUNES TO FIX DEVICES AND THE IGNORANCE OF SOME STORES ARE AMAZING, the Technician only use itunes and he offers me $ 1.000.000 one million dolars if another software can fix a apple device here are 5 one is call,, Doctor iphoneBut the place only use itunes, see the other reviews pls

Me
Review β„–71

They need a better system.And one specific employee. Needs to be trained. I took my phone in to get it checked out and see what the problem was. And how much. Nothing more. When I went to pick it up they had fixed it and were trying to charge me. I never said to fix it. They claimed I called and said to go ahead and fix it. But if I did I wouldnt be surprised when I walked in and saw it fixed. If I could I would give them 0 stars.

Fa
Review β„–72

Great customer service! I got my iPhone 6 fixed here by Luis, he was a great guy fixed my phone with no problems within 30 minutes. I would definitely recommend this establishment to anyone that needs their phone fixed

Ja
Review β„–73

They fix my son in less than 2 hour and it looked like new when they finished it loved it.

Ed
Review β„–74

Good place to get your phone repaired. They also have glass protectors and cases for your phone which I thought was pretty cool.

Sw
Review β„–75

Amazing! Fixed my phone on the spot barely any wait time. I recommend to anyone in Las Vegas this is the first place to go! : ) when your phone needs a quick fix 11/10 stars! Thanks

Ni
Review β„–76

Have been taking our devices here for the last 3 years and they have done a great job on repairing all of them.

An
Review β„–77

Unimaginably great service, courtesy and politeness from these folks. They fixed my sons iphone 10 back glass and screen in a matter of hours. If you are looking for a repair these are your people. don’t look any further.

Qu
Review β„–78

Had my iPhone 6 screen replaced in less than 15 minutes this morning. Beats the 4+ hour wait I would have had at he Apple Store! Staff were nice and helpful. Will definitely go back.

Ji
Review β„–79

Good work and great customer service from the staff. Got my iPhone repaired here several times with no issues whatsoever 10/5 stars!

Ja
Review β„–80

Had glass replaced on a Note 3. Phone was not ready when promised. I called the next day to see if it was ready, I was told that it was . When I showed up to the store I had to wait 30 minutes for them to clean the glue off the screen and add the tempered glass. There was also a 1mm bubble under the glass and the stylus was coated in glue. There were also areas on the tempered glass that were not stuck down.The attendant told me that the bubble would go away and the tempered glass would stick down after being outside in sunlight for 5 minutes. It has been a week and both problems are still there. Also I still keep finding glue on the edges and back on the phone.Good news is my phone still works and I dont have to deal with a cracked screen any more. I just hope the excess glue does not cause issues in the future.

Jo
Review β„–81

The iPhone Doctor was great. They replaced my cracked screen in less than 20 minutes and the phone works great. Tanya was very professional and great to work with.

Da
Review β„–82

DO NOT TRUST THIS PLACE!!!!! Had my ipod for 3 weeks for a simple battery replacement. Got it back and now my screen has grey lines running through it, touchscreen doesnt work and they glued the volume buttons together on the side. Worst business and customer service Ive ever dealt with

St
Review β„–83

At first I was skeptical of the area and the homeless folks smoking in the front steps but brother was nice enough to hold the door open. 4 stars for fixing my IPhone 8 just try not to get mugged

Mi
Review β„–84

This place is a scam! Be warned!Took my phone in for a battery replacement, when I got it back it wouldnt turn on. Repair technician said I have a fried motherboard. My phones been working perfect for two years.I wouldnt let them work on my phone if they paid me money!Everyone needs too do the same.This family owned business needs to go bankrupt.

Ch
Review β„–85

Great service! Fast professional and so kind. Thank you for the great work.

Ma
Review β„–86

Everything was quick and easy for a good price! I would definitely recommend this place for repairs. Staff was friendly and professional

HB
Review β„–87

Terrible service! I went to get my screen repaired for an iPhone 5s and they charged me $64.95 also stating they did not warranty their work since my screen was completely cracked. I should have left but I needed my contacts. When I went to pick up my phone Tanya said my phone was unresponsive and that I needed to buy a new battery. I took my phone and put it on the charger. To my surprise I heard my phone respond to the charger therefore it was the screen that was black. I went back and told them the phone was responsive to the charger. Tanya and three other guys technicians said the phone was not responding to the new LCD and my motherboard was bad and that I needed a new phone. I left disappointed one because they lied to my face, first saying it was my battery and then saying it was my motherboard. Second I got ripped off from my $64.95 because I went to a store located inside the Rancho Discount Mall their technician opened the phone, screws were missing and they replaced the LCD and made it work within 5 minutes. Now iPhone Doctor will not give me my money back. They are unprofessional and they are Licensed Thieves. How can they operate a business? This business is ran by unprofessional, inept, and incompetent people. They get free money, they do nothing and take your money.

Te
Review β„–88

Very nice staff!! Quick and trustworthy... if your having trouble with your phones I do strongly suggest iPhone Doctor!! Tanya will look out for her customers!!! Thank you guys

Ny
Review β„–89

Went for replacement glass for iPhone 6. They offered a protective shield which I accepted. Shield did not adhere correctly and was not the correct size. When I went in the next day lady told me if I wanted one that fit it would be an extra $25 dollars! Then told me they were all like that because they were β€œon sale” and she was an expert on the subject. The other stores may be ok but apparently this person needs a bit of actual training on products and how to deal with customers.

Ge
Review β„–90

Came to this place to get my iPad glass repaired they did a superior job to the last repair shop I visited. No lifts on the glass! Thank you all again.

Ar
Review β„–91

Nasty service

Ha
Review β„–92

Incorrectly fixed my iPhone and was cracked again within 2 days without being dropped or hitting anything. 0/10 recommend. Horrible service when I called to inquiry about the issue. They wouldn’t even look at the phone and would not even think about fixing it. They blamed the owner (myself) instead of trying to understand and figure out what happened. Highly disappointed with service and repair.

Ta
Review β„–93

Needed my iPhone 7 Plus fixed while on my lunch break, I was able to get my phone screen fixed, for a great price! Fast. Reliable. definitely recommend them.

Lu
Review β„–94

Great service, got my phone fixed in under 20 minutes and I got a free tempered glass because I purchased a coupon through their website they have 10 to 20% discounts on their repairs!! Definitely one of the best repair shops here in the Las Vegas area. I will most def be coming back again. When I went in I had amazing customer service and was able to get my phone fixed insanely fast, the girl Tanya at the counter and Gio the guy wit the white tee was also helpful with his knowledge and wisdom of the devices I had brought in, the store seems fairly and overall clean. I love their cases stocked Tanya hooked me up with a protective screen and a freaking OtterBox case I was so excited the pay was definitely worth it excellent prices over all. I enjoyed the customer service I received, got a good amount of discounts on my case in store I really just cant express my happiness with this place a the moment.I promise anyone you wont be disappointed bringing your phone to them hands down the best in town, or perhaps even the whole state of Nevada, Ive been to quite a few other ones around town which I will not name and my screen always goes out within a day or two I dont know if its the way they fix the screen or using faulty parts but the few times I have come to this store all my parts have been 100% functional.

Fr
Review β„–95

This place is pretty awesome. We went in with a Groupon and had no problem using it here. They gave us a 20 minute wait time, so we sat around waiting. The actual time was about 10 minutes. Well definitely be coming back for other broken screens.

Er
Review β„–96

Came to the iPhone doctor with a completely broken phone, my phone was bent, front camera was hanging out the hinges and so was my screen. They were able to fix my phone same day, replaced my whole bent iPhone casing and got a new screen and camera now my phone could not be working any better. If I could give 50 stars I would, this place deserves more.

Ca
Review β„–97

Had my battery replaced on my iPhone 6. Great customer service and was done while I waited. Highly recommend

Lu
Review β„–98

Technician stayed after hours to repair my iPhone 7 Plus I am so thankful! Thanks again Luis!

Br
Review β„–99

This place was awesome. Excellent service from the moment I walked in and felt very comfortable working with tonya! Thank you so much!

Da
Review β„–100

Got my iPhone 6s Plus fixed in less than 5 minutes that was insanely fast, the people here are super nice and the phone guy really gives you a full run down of what is going on with your phone!! Totally recommend this joint.

Information
33 Photos
100 Comments
3.8 Rating
  • Address:751 N Rancho Dr #150, Las Vegas, NV 89106, United States
  • Site:https://myiphonedoctor.com/rancho-location/
  • Phone:+1 702-638-7200
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Mobile phone repair shop
  • Electronics repair shop
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:11am–6pm
  • Sunday:10am–7pm
Highlights
  • Veteran-led:Yes
Similar organizations