Owner was very professional and detailed. He was communicative when making the appointment and on time. The work was done in a timely fashion and everything looks back to a clean and fresh state. I highly recommend this service anytime!
Did an amazing job cleaning my area rug. It was extremely dirty from heavy foot traffic and my dog. My floor also was flooded recently with all the rain we have and my rug had a horrible smell. I will be using this company again in the future.
I was impressed with their customer service! Also the cleaning that was done was amazing! I appreciate the 5 star service they implemented in my home.
We Hired Genesis Carpet & Upholstery to clean a Sofa and Love Seat and clean the Fringe on two area carpets. Today the Sofa and Love seat look like Zebras. The Fringe was to be bleach white I attempt to brush out the stripes with a soft brush without success, the same for the fringe on the rugs. When we called this morning, all they said this is normal and the stripes will disappear over time. See PhotoIn our discussion with Genesis (Nathan), He was not happy about our review about the quality of work. Nathan said that they have a 30 day warranty and were going to come back to fix the issues. Soon after he texted my Wife, that they were not going to honor the warranty unless we changed our review. IF GENESIS CORRECTS THE PROBLEM. I WILL add ADDENDUM to the review
This carpet company was so professional from the communication, scheduling and most importantly the best job done. We had some major challenges on a stained carpet but the cleaning team was great at meeting them. I would recommend this company to anyone. We will definitely put them on repeat cleaning forever.
We hired this cleaning team after going through some of the reviews online. The cleaning team was on time and set off to work. The carpets were cleaned nicely and attention to detail along with providing the customer periodic updates on job status is highly appreciated. I would surely recommend them to all.
Omar and Henry did a great job cleaning the carpets in the home I just purchased getting rid of all traces of the previous owners! A must for move in or outs! It feels clean and smells good! I love it. And they were very friendly!
Best carpet cleaners we have had. The customer rep responded promptly and gave us a fair price. The cleaners were able to remove stains that had been there forever through many previous cleanings. My carpets look in perfect condition now. I will definitely hire them out again.
Stay away!This is not a carpet company it’s lead company they will transfer you to technician that never show upI been waiting for a weed and every time they said tomorrow
Every bit of my experience with Genesis Carpet company was a smooth and great experience. It was so easy to get a quote and set up an appointment via email. Once the cleaning team showed up they were top notch. They talked me through the whole process, clearly explained all that I needed to know and did an amazing job. The best part was that they were quick and went beyond my expectations while cleaning up after themselves. I would definitely recommend them.
The cleaners did an excellent job for us. They were timely and helpful. They also taught me something about the carpet we have that I didnt know.. They helped us understand the type of carpet we have and did a great cleaning. Satisfactory service at an affordable price. We would surely use them again.
The cleaning team did a fantastic job. Our carpets were heavily stained from constant foot traffic. The cleaners are courteous, professional, and efficient. The sales rep too was great to deal with on the phone. The pricing was competitive and prompt service is provided. The carpet now look like brand new. I would surely use them again.
This reliable cleaning team cleaned my carpets and they were professional, punctual and cleaned my carpets right up. I was so impressed with their customer service too. My carpets had not been cleaned in 3 years and had lots of dirty stains. It was well worth the price to have brand new looking carpets.
This cleaning team from Genesis Carpet & Upolstery Cleaning company was so great. The cleaning team was so easy to work with all along the cleaning process. They came early and finished up quickly. They explained everything clearly and was super thorough on the job. I will definitely use them if I need another carpet cleaning service.
These cleaners were diligent and efficient. The sales rep spoke to me over the phone and was able to fit me in on the weekend. The end result was great and my carpet is more clean than it was when I first moved in a year ago. I will most definitely use this carpet cleaning service again.
I called to schedule an appointment and set the appointment for between 8-10 am and wrote the time down on my calendar. On the day of my appointment, I waited and waited to get a call saying they were on the way to clean the upholstery in my car. About 20 minutes after 10am, I called them back to verify the appointment I had written down, and was told I had the wrong time. The person I talked to said they scheduled me for between 12-2pm, even though I made sure the time I had written down was correct the first time I called. Waited some more. 2pm came around and still did not receive a call saying someone was on their way. Never received a call to reschedule or to cancel.
The cleaners did an amazing job on both the carpets that had terrible stains. They came on time and were very thorough during the cleaning process. They also made sure that I was satisfied with the work. The carpets now looks perfect. I highly recommend this carpet cleaning service.
This carpet company was so professional from the communication, scheduling, flexibility and most importantly the best job done. Great follow through and pricing. We had some major challenges but the cleaning team was great at meeting them. I would recommend this company to anyone. We will definitely put them on repeat cleaning forever.
The cleaners from Genesis Carpet and Upolstery company was exceptionally friendly and great to work with. They did a wonderful job on our carpets, charged a reasonable price, were courteous and worked around our schedule. I am quite satisfied with the service provided by these cleaners. We will definitely be using their services again.
The service I received from Genesis Carpet cleaning company was exceptional. I had two carpets cleaned by this professional cleaning team. They also power washed my driveway. Everything came out so beautifully clean. They were extremely professional and thorough. I will definitely use them for all my future carpet cleaning needs.
Couldnt have been nicer or easier to work with. Punctual, provided honest and fair assessment and they really worked magic on a carpet we had little hope for restoring. Cant be more satisfied with the work done by these cleaning team. Highly recommended carpet cleaning company.
Honest review:I was given a quote of $79 for steam deep cleaning for four rooms by Alice over the phone. Stated technician, Eli, will be at my place 2pm - 4pm. Tech came on time at 3pm. I told him the price I’m going to pay for the four rooms and he agreed. Later he shows me the difference between a deep clean with enzymes (definitely better) vs regular steam deep clean. Obviously an up sell tactic. Now that cost to change it to enzymes is $229. I obviously said no to the up sell and the guy had an attitude about it. I didn’t feel comfortable working with them any longer so I said let’s just cancel before he did anything else. Now, they said cancellation charge is $39. I can’t cancel now because of that hidden cancellation charge. Seriously, the work done is less than half an hour to vacuum 4 rooms with a wet vac.. $79 for half an hour of work that doesn’t even take out the stains. They have false advertising, rude, and if you want to cancel, you can’t because they will charge you for it. I am not doing business with them and I highly advise whoever is reading this does the same. I will be talking to the owner of the company, Nathan.
They are truly amazing. I recently got my carpets cleaned and both look great. No more stains or spots and so much dirt was removed. My carpets looks refreshed and new. Totally worth it and great customer service. Thanks team.
I highly recommend this carpet cleaning company for carpet cleaning services. We had a great experience with them recently. The customer service was easy to work with, to set up the appointment and the cleaning team came within the window promised. The basement carpet and stairs carpet now look great. Thanks team for providing a reliable cleaning service.
The cleaning team did an excellent job on my large cream colored carpet. It looks like new and smells fresh. The price was great, the cleaners are very professional, explains what they were going to do and worked efficiently to get it done in the amount of time he said it would take. Thanks team.
The cleaning team was awesome. Seamless booking process and did an amazing job. I had a couple of dirt stains on a newly purchased carpet and he got the stains right out. I would highly recommend their services and the price is quite reasonable. I will definitely be using them again in the future.
Great service and great communication from start to finish. I was given an estimate over the phone and the cleaning team arrived right on time. The pricing was fair and quality service was provided. They were descriptive in the type of cleaning that was to be done and they couldnt be any more conscientious. Great job team.
This amazing cleaning team recently cleaned all the carpeting in our house. I liked working with this company--their communication was clear and accurate. The customer representatives kept me informed of when they would arrive. I am totally impressed with the service provided. Thanks team.
I recently used Genesis Carpet & Upholstery service. The cleaning team showed up on time and were very helpful. We had some bad stains and they cleaned everything and made the carpet spotless. Great job for a very good price. I would definitely recommend them for carpet cleaning purposes.
I was very pleased with the overall experience and the outcome. The cleaning team was super professional and knowledgable and took the time to explain everything they would be doing. They arrived right on time and finished in a timely manner. I thought the cost was very reasonable as well. Id have no issue recommending this cleaning team to anyone in need of cleaning services.
Amazing service with affordable prices. The cleaning team managed to make my apartments dirty carpets look brand new. Very easy to schedule an appointment with them and they were very responsive even after the cleaning process was completed. I would recommend them to all my friends.
The customer rep was easy to work with and gave a convinient schedule. The cleaners cleaned two carpets that were very stained. The cleaning process is relatively quick, about an hour including set up and clean up. The cleaning team is up to the task and did a great cleaning job. Best carpet cleaning service to hire out.
The cleaners were friendly and thorough. They cleaned stains that I never thought would come out. They were on time and had great communication. The quote was over the phone and competitive. I highly recommend them for your carpet cleaning needs.
The cleaning team from Genesis Carpet company did an excellent job cleaning my carpets. It was a big job with me thinking the carpet was going to have to be replaced because of all the stains. But when they were finished and I saw the carpet, it was in an excellent condition. I highly recommend this reliable carpet cleaning company.
This carpet cleaning company is the best to hire out. The cleaning team was expedient and professional in regards to carpet cleaning. Great service at an affordable price. I world highly recommend this company to anyone in need of an excellent cleaning for their carpets.
Awesome Job. The price was amazing and my three year old carpet shines and has life again. The cleaners were very professional and worked really hard to remove the stains. The quote and scheduling processes were super easy. The cleaning team arrived on time, got the work done quickly and the result is much better than expected. If you need carpet cleaned Genesis Carpet Cleaning Company is the best cleaning service to contact with.
I have used Genesis Carpet cleaning service a few times and every time theyve done a wonderful job. The cleaners are very nice, polite and friendly. My carpets always look cleaned and brighten up after the cleaning process is completed. Whenever our friends tell us that they are looking for a carpet cleaning service, we recommend them this amazing carpet cleaning company.
I was very pleased with this service. Stains were removed and the carpets look great. The sales rep handled my questions and the scheduling was done in a friendly and professional manner. The cleaning team came on time and worked efficiently. Best of all, our carpet looks brand new. I will definitely use Genesis Carpet Cleaning Company again.
I am very happy with the carpet cleaning service that was provided. The cleaning team was knowledgeable about their work and were friendly to boot. They provided a couple of options on what could be done and performed an outstanding work. I would gladly recommend this carpet cleaning company to friends and family.
The cleaning team was great and carried out a professional carpet cleaning job . The carpet now looks and smells like new and the price was very reasonable. They also helped me move some furniture needed for cleaning the carpet and that was helpful. I will use them again next time I need carpet cleaning work done.
Extremely impressed with the fast and speedy work. The cleaning team did an amazing job and was very personable and trustful. Very pleased with how fast I was able to get serviced after my initial appointment date. I will be using them again for sure.
These cleaners did a great job in cleaning our carpets. They arrived on time, were professional and well spoken. They did not rush with anything and worked hard to get the task completed on time. In the end, our carpets were clean as new. Had a great experience from start to finish. I would highly recommend them.
This cleaning team is great. They are very professional and reliable. All my carpets were thoroughly cleaned and now look in fine condition. I m totally impressed with the service provided by these amazing cleaners. I would absolutely recommend them to all in need of carpet cleaning services.
Genesis Carpet cleaning company was recommended by our friend in the neighborhood and a great recommendation indeed. They are a great carpet cleaning team with great customer service in mind. Our home carpet had not been cleaned in years and the cleaners did an amazing job. I highly recommend them.
Genesis Carpet Cleaning company did an absolute fabulous job. I called them over the weekend. I was contemplating getting a new carpet otherwise but am so happy that I discovered this amazing cleaning service. My carpets looks brand new. These cleaners were very professional and quick. I highly recommend this carpet cleaning service and would definitely use them again.
Genesis Carpet Cleaning service has another loyal customer. I reached out to them a few days ago and received a quick response and price quote that was honored. The cleaning team arrived on time and did a deep clean of the stained carpet. The cleaners were efficient, courteous and professional. I am thrilled with the results and will be hiring them again in the future.
Genesis Carpet Cleaning company cleaned our carpets last week and did a fantastic job. It was a very pleasant experience from start to finish. They gave us a quote and stuck to that price when it was time to pay for the service. I was shocked at how clean the carpet came out. I am very happy with the professional service. I will definitely use them again.
I have yet to find a decent carpet cleaning company. This company had good reviews so I thought the service would be fair. When I called to get a quote, the woman I spoke to seemed courteous and knowledgeable. She gave me fair quote and I booked the appointment. The technician showed up on time, but it was only one guy. He then gave me a different quote which was double my previous quote. I understand that a quote isn’t exact but double seemed extreme. I expressed my confusion and was told about the difference between “deep cleaning” and shampooing (both of which were priced much more than what I was quoted so I guess I was quoted fo basic vacuuming?). My schedule is so difficult, I reluctantly agreed to the price because I had taken off work for it. Then when tech was done he quickly tried to get me to sign and pay, so he could leave. I refused until I saw his work. I’m glad I did because NONE of the stains in my carpet were removed. I understand that not all stains are removable, but he got none of them out and wasn’t even going to mention what he was not able to accomplish. The service was unprofessional, overpriced, and substandard. I would not recommend.
The cleaning team from Genesis Carpet cleaning company did a great job cleaning my carpet in my home. They were friendly, timely and very professional. I honestly didnt expect the carpets to look as good as they do. I could not be happier with this carpet cleaning service and will definitely have them come back every year to help clean and maintain my carpets.
This carpet care team did another wall-to-wall cleaning in our apartment and their work was just as great as the first time we called them a few years ago. They were meticulous and our carpet looks excellent now. Its nice to do business with hardworking companies such as this great carpet cleaning service.
Neat, professional and friendly team of cleaners. Im very happy with their service. They made efforts to protect my hardwood floors without being asked and that was a really nice plus as compared to my previous carpet cleaning experience with different company. My carpets were thoroughly washed and cleaned and they now look in fine condition. I highly recommend them.
It was a pleasure dealing with this carpet cleaning team. My message for scheduling an appointment was returned promptly. The cleaners brought my carpet back to life and even removed some stains that I didnt think could be cleaned. I would highly recommend this carpet cleaning company.
The cleaning team was totally professional. They did a great job on my carpet and even showed me how much nasty dirt had come out of it from a proper cleaning. The price was very reasonable and in line with competitors. I will definitely use them again next time I need carpet cleaning services.
I have used them several times and they are great. This company actually really cares about their customers and reputation. They call when they are on their way, no extra charges and their cleaners who came to my house were friendly and knowledgeable. My carpet now looks great and they provide good honest service. Highly recommended.
I have used Genesis Carpet Cleaning service twice now for my white carpet that gets stained super easily. The cleaners were on time, very professional, and the procedure was very quick. The price was on point as well. The carpet now looks like brand new. I will definitely use this company again.
I hired Genesis Carpet Cleaning service recently to clean my carpets. The cleaning team arrived right on time and did an amazing job with our pet-stained carpets. We have never seen them so clean. I would recommend them to everyone. Truly, an amazing job and worth every penny.
This company was fantastic to work with. I emailed them to get a quotation and within less than an hour I received the pricing information. The cleaning team arrived on time and did a fantastic job cleaning the carpets in my two bedrooms. The carpets looked better than they had in years. I would highly recommend Genesis Carpet Cleaning Company to anyone. They were really great and provide an efficient cleaning service.
From the first phone call, the entire team at Genesis Carpet cleaning company were very efficient. The cleaners showed up to my home on time, were very professional and did more than expected. I was quite pleased with the results. I will definitely use them again for carpet cleaning services in my home.
First time customer and am hugely satisfied. My carpets now looks like new. The cleaners were professional, thorough, punctual and quick about their business. Definitely calling them next year for annual cleaning going forward.
This was the easiest service appointment I have ever experienced. I asked for a quote and received it quickly. The sales rep worked with my schedule and the cleaning team was early to the appointment, friendly, professional and did an amazing job. I had stains that I thought would never come out and made me feel like I needed to just get new carpeting but they got them out and I am satisfied with the outcome. I would totally recommend this cleaning service and will use them if I ever need my carpet cleaned again.
I have dealt with multiple carpet cleaning companies over the years, and this by far is the most professional, organized company I have encountered yet they are efficient! They were recommended by my co-worker. The tech I dealt with is awesome, Omar has great sense of humor and positive attitude, he got to work on my 1300 ft square home ( 4 bedrooms & my living room ) & he finished in less then two hours! Scheduling was smooth! I called last Friday ( black Friday) around noon and they were able to squeeze me in that Saturday! Im not big on writing reviews, however this company performed an exceptionally high quality of work in my home, and they deserve some recognition.-Cynthia Garza( a very happy customer )
I recently used Genesis Carpet cleaning service to clean our carpets.. It was my first time using them. The cleaning team did an excellent job. They are very honest and genuine people.By far the best carpet cleaning cleaning service I have ever used.
I was very impressed with the professionalism, courtesy and thoroughness of Genesis Carpet Cleaning service. The cleaning team went right to work shortly after their arrival and the result is fantastic. I highly recommend this carpet cleaning service to all.
I called to have my two carpeted bedrooms cleaned. They told me they had a special for two rooms for only $59. I said wow and scheduled them for the following morning. He set up cleaned a small box and said this is what it looks like, I clean it for $259! WHAT?!? I said no, I was told $60. He then called his office and was able to $159. I said no, its $60. That’s what I was told. He said $60 is just for steam. I let him do that. It did absolutely nothing but wet my carpet LOL. It didn’t vacuum or clean anything. Most pointless money I’ve ever spent. Now I have to call and hire someone else. If I would have been told over the phone at scheduling that it would be $159, I would have paid it. I’m not in to this bait and switch con, and I’m not giving you anymore of my money. I had planned to get a quote for my entire house for all the tile while they were here, but I will be going with another company. 6/23/19
The cleaning team from Genesis Carpet Cleaning service came to clean our carpets. There were extremely thorough, very professional, friendly and left the place really clean. The sales rep kept me updated on when the cleaners were going to arrive and they finished the work on time. The carpets now look great. Highly recommended carpet cleaning service.
Genesis Carpet Cleaning company did an excellent job for us. They were timely and incredibly polite and efficient. They helped us understand the type of carpet we have and did a great cleaning. We would surely use them again and recommend them for carpet cleaning services.
I used Genesis Carpet Cleaning service to clean the carpeting in my house and they did a very good job. The cleaners were right on time and were done in less than the hour they projected. My carpet now looks in perfect condition. Best carpet cleaning service.
They were able to fit me into their schedule as soon as I called them. Their cleaners arrived promptly and on time and were ready to work. They did a brief walk through of our home and described in detail what They were going to do. The job was completed in a timely manner and the price was very reasonable.. I will definitely use them again in the near future as well as refer them to friends looking for carpet cleaning service.
These service men are great. From scheduling through getting the job done they were professional, friendly and helpful. They were upfront with what the situation required, what I could expect and what they recommended. I am delighted looking at my cleaned carpets and will certainly call them again.
I had a great experience with Genesis Carpet Cleaning service. We were getting ready to move and wanted to freshen up the place a bit, so we had them come to scrub the carpets. The cleaners were very friendly and courteous and they worked quickly and efficiently, moving a few items as needed. I am quite satisfied with the service they provided. Highly recommended.
I have used this carpet cleaning service twice and both times they have done amazing work.The cleaners are very thorough, they showed up on time and made my carpets look better than I could have ever expected. Their sales rep puts so much emphasis on customer service and that is something I truly appreciate. The quality of customer service just cant be beat. I will be recommending them to everyone.
I was so impressed by the difference in my carpet. We recently moved into a new house and needed to clean our carpet as it looked terrible. The cleaners from GCC did such a thorough job, it made a lot of difference. They were very professional, called before coming, arrived on time and were very reasonably priced. I will recommend them to everyone.
The cleaners were very personable and quick. They showed up on time and got all the icky stains out of my very dirty white carpet. The sales rep also gave me a ballpark quote when I called on the phone and stuck to it after the cleaning. I highly recommend this carpet cleaning service.
This is a great company, super friendly and quick. I called a day before to make an appointment and they fit me in for the next day. They cleaned my four carpets for a reasonable price.They did their best to keep the cleaning area clean. I will definitely using them again.
I could not have been more pleased with the quality of the carpet cleaning and the professionalism of this team. They wasted no time and did an awesome job. They went above and beyond my expectations to demonstrate they want repeat customers. I will definitely be one.
They try to sell you more and more and give you over priceStay away
They were great with responding to my emails for the quote and phone and were able to accommodate my schedule and call ahead of time to give me a better estimate of when the cleaners would arrive.Then the cleaning team came to steam clean the carpet. It smelled super fresh and clean. I would definitely go with them again.
The ckleaning team responded to the request immediately and arrived on time, after calling to announce they were on route. They wore boot covers on their shoes and started working as soon as they arrived. They did a great job cleaning my stained carpets. Id hire them again in a heartbeat.
Very pleased with Genesis Carpet Cleaning service. We have now had them in twice to clean our living room carpet and two rugs. They provide a neat and clean service and now my carpets look awesomely clean, thanks to them. The cleaners are excellent and they take pride in their work. I will use them in future for sure.
HORRIBLE - HORRIBLE DO NOT USE!! Our sofa & loveseat came out with stripes that cant be removed - its a solid color set. Charged us $120 to clean fringe on our rugs that look the same - so paid for NOTHING!! THEN we get a voicemail saying that since we left a bad review - they are not able to HONOR OUR 30 DAY SATISFACTION GUARANTEE UNLESS WE TAKE OFF OUR REVIEW!! Hows that for customer satisfaction??Came out 2 days later - complained about the fringe work that wasnt cleaned - I wanted it note on the receipts that I was not satisfied and cleaned refused to give me a receipt!! DO NOT USE !!
I used this carpet cleaning service to get the carpet cleaned in my new apartment. Competitive rates and the cleaners were here in a timely manner. They also use eco-friendly materials, which is great if youre into that kind of stuff. I would definitely recommend them.
Avoid this company. They did not do a great job, I could have done better. They have affordable prices but when they come out to ”inspect your carpet” to make suggestions they add on. So I paid $129 for two apartment bedroom ”deep cleaning” they left the carpet soggy took over two days to dry and my son room still smelled. They tell you 30 days guarantee, so I asked to redo and they have rescheduled about 3x. So here I go moving things to be ready for them to reschedule, its been frustrating. I dont recommend them due to poor customer service and misleading advertisement.
If you need a professional carpet cleaner that can get out almost any carpet stain, you wont be disappointed if you call Genesis Carpet Cleaning service. I have been using them for about three years and would not use anyone else. The service is impeccable. Their sales rep is always very professional and gets the job done. I would highly recommend them.
They were very professional, responsive and kind plus the carpets looked brand new when they were done. I appreciate the efforts put in by the cleaning team. They did a great job and I will definitely hire them again to keep the carpets looking new. Highly recommended.
Excellent service. I used this carpet cleaning company to clean a very badly stained family room carpet. I could not be happier with the results. They were on time, professional and got every stain out of the carpet. I would highly recommend their services and will definitely be a repeat customer.
Genesis Carpet Cleaning service was great to work with. The cleaners were very helpful, on time and quick at doing the job They even called me afterwards to see if I was pleased or needed anything. I had carpets and furniture cleaned and deodorized. I am very pleased with everything they have done and already a friend whom I recommended is having his furniture cleaned.
The cleaners were on time and explained everything in detail. The service provided by them was excellent and our carpet hasnt looked this clean since we bought the house. They were very thorough in their job and completed the cleaning process on time. I would hire them again.
I just want to let everyone know if you are considering using this company its a good idea. I called last minute and got booked in for the next day. The lady on the phone was so helpful and treated me so nice. That was a great start. The tech was very punctual and arrived just as we planned. He was able to access my carpet and explain the additional method of cleaning that would work to remove my pet stains and odor. I was extremely happy with the affordable specials online and didnt mind paying a little extra to have the tough spots removed because the end result was more than I expected. My carpets look and feel great. You should definitely give this company a try.
I called and made an appointment. I selected a time slot for 10-12, they didnt show. When I called they said I told them 13-2, wrong. We reschedule for the next day 9 to 11 they didnt show then when I called they were very vague and rude and try to said we would have to wait another hour not professional at all
The cleaners did an amazing job cleaning wall to wall basement carpet and carpet on our 3 staircases before we moved in. The prior owners left the cream colored carpet looking gray and smelling. After the cleaners work, the carpets look practically new and smell great. Thanks team.
I must say that this is by far the most efficient carpet cleaning company I have ever used the prices are so reasonable and the technician named Arvin that came out was so considerate let alone recommended us something that made my carpet look almost like new, I highly recommend them for my family and friends also for anyone looking into have a good and honest job done. Thank you so much again Arvin and the Genesis Carpet Cleaning crew !
Best carpet cleaner in the Las Vegas. He amazingly did all the work by himself, was very professional and had a friendly personality. The new house Im moving into smelled like cat pee, Tony was able to get the smell out of the whole house and gave me tips on deodorizing the rest of me new home .Also he I will only use his carpet cleaning service from now on
The best carpet cleaning service Ive ever received. My carpet was very dirty from general wear and I was worried that it was going to look that way forever but the carpet cleaners did an amazing job and got all of the stains out., I would Definitely recommend Genesis Carpet Cleaning service and would definitely use them again.
Genesis Carpet Cleaning service did an amazing job in cleaning our badly stained carpets. The cleaners finished cleaning the carpets in both my bedrooms and now, the once-badly stained carpets look brand new. I would surely use them again.
BEWARE False ads meant to bait you in then they change the prices! They advertise $60 driveway cleaning per spot then try to charge me $500! What a joke at least I know NEVER TO CALL THEM FOR MY CARPETS OR ANYTHING ELSE....shady business
I just had to leave a comment! Your work never ceases to amaze me! I have never seen such dedicated professionals, who love what they do! I congratulate you.
These cleaners were great. Runners on the stairs hadnt been cleaned in years and now they look great. They carefully removed a few tricky stains. Had an issue with one of the carpets being too crusty after the cleaning, but they came back quickly and fixed the problem. I would definitely use them again.
GCC did an excellent job. Very friendly and a hard working team of cleaners. I thought our carpet was on its last legs and was in pretty bad shape but these cleaners were able to remove stains that I would have thought to be impossible to remove. A service well worth the money.
My carpet looks better than what it was, but some stains didn’t come out. I thought the technician would vacuum the carpet first then start shampooing. But no. When I was speaking to the receptionist she told me it will be $69, but when the technician came he said to shampoo it will be $150, Apparently the $69 is only for picking up dust which was not explained to me over the phone. I came out the pocket more than intended.
Unprofessional and discourteous company. My appointment was between 2-4. At 3 I called and the phone answering service said they would be here When they finish their job in 30-45 minutes. Called twice again at again at 4 and 4:30 and got the same reply. At 5 I called to cancel. Took time off work and had to pay daycare overtime because they never showed up. I would not recommend Genesis Carpet Cleaning.