They ruined my whole weekend. No car and they made me lose money

Aweful! I waited 30 min. In waiting area. time was 10:15am when I got there.... then after waiting in line I told them I had a reservation at 10am. ( I admit, I was 15 min late but then when I got to the counter at 10:45am) instead of saying sorry.... He says your reservation was çanceled. It pays to be on time. He then said it canceled at 1029.... even after I said Ive been in your waiting area for 30 min..... he just shrugged his shoulder.... and also I see other comments (reviews about race) that is true on this location also.... ugh!!!! Horrid!!!!

Best Rental Office for Uber in Las Vegas.Management goes above and beyond to help with the process.

Horrible!! They tell you one price on the phone and a different price when you get there. Then I tried to call them before I drove all the way up from Green valley to make sure everything was cool and they had cars and they didnt answer their phone. Well I confronted them about that price discrepancy both ladies denied answering the phone and giving me false information. Then I asked him why they wasted my time and gas by having me drive all the way up there since they didnt answer their phone and they did not have an answer for that either. These people are disrespectful of your time and energy.

The woman working there was very helpful. Could probably use some help considering all the running around she has to do there.

There are no customers who come to borrow a car, but they say they havent made a reservation, and they make a reservation and come on Monday. Really absurd

Terrible customer service from the staff. Didn’t have my car reservation available for Uber. If your a black person please stay away form this location you’ll thank me later. FYI✊🏿

I got 2 cars from them had to have brakes done on both I was told that if the car was back by 5pm on the return day i wouldnt be charged the extra day. But I was. Good part was they call dirty clean so you dont need to work to hard cleaning the car to return it. I will never deal with Hertz or Uber again.

The staff is ok. While not peppy, they are thorough and helpful. Everything is explained in advance so you dont embarrass yourself and Uber extensions/returns are easy as long as there are no complications or exceptions

The representative here is outstanding, clear, and very helpful!!