Mi
Mirage Building Maintenance
1964 Sycamore Trail #4, Las Vegas, NV 89108, United States
Comments
Ka
Review №1

After extremely heavy rain and wind last weekend, we found a bit of water dripping into our hallway from the attic access. I found Construction by Mirage on Yelp, and reached out to them. Their response was immediate, and Oliver was at our home within an hour to inspect the roof. He was knowledgeable, friendly, efficient, and honest. He inspected our roof and told us that some tiles had loosened and/or shifted a little from the strong winds and that he was able to move them back into place, and that we should have no further problem. He would not accept any money for the time he spent. It is rare to find a company and an individual with this level of honesty and integrity. Obviously,, we hit the jackpot today. Not only will they earn all of our business in the future, but we will also recommend them to our friends without hesitation. I would give 10 stars, if I could. Thank you Construction by Mirage, and thank you, Oliver! Your quick response and kindness brightened our day!

St
Review №2

We recently hired Construction by Mirage to complete repair work at our home. We were needing this work done in a very short amount of time, and they were able to complete the work expeditiously. Jesse and his team consistently went above and beyond in their completion of the work, and were always very respectful and professional. We plan to use them again in the future.

Ch
Review №3

I had a pretty serious problem with leakage around the windows on the front of my house facing southwest. I called Construction by Mirage to give me an analysis and they came to perform a thermal test that indicated there were some problems with water coming in above the windows near the roofline and was seeping down and damaging my walls on the inside. They removed all the drywall, treated the areas, and replaced the damage. They then had to remove the outside stucco that was not sealed properly and replaced it with new wood, membranes wire and stucco. They were clean, fast, timely and efficient. I highly recommend them for repairs. I even had them paint the entire outside of my house which now looks great. It was great to see a crew of workers get along so well as a team. It was a good testimonial to their leadership and training.

Ma
Review №4

Had these guys come in to do some mold remediation. They fixed the area, rebuilt my bathroom and flexible with some improvements I wanted. Jesse was a great service coordinator and replied promptly and was with us every step of the way.

He
Review №5

We want to do a shout out to Oliver and Mirage Building Maintenance. We found mold in our house and Oliver and his guys(Enrique & Omar) got out to our house the very next day and started working on it. We were so impressed with how quick they took care of the problem and how hard they worked. And a big Thank you to Craig Hermann for sending these guys out to help us during this difficult time. You guys are the BEST !!!!

La
Review №6

Called this company and got called back within 10 minutes to set up the appointment for inspection. Got excited when I received a call from Jesse a couple of days later to let me know he was on the way to my property. But it has all been downhill from there. He came out on Friday morning at 8:30 AM to inspect the roof and told me he may not have the estimate ready that day and they are off on the weekends. So that being said I was expecting the estimate by end of business day on Monday. I did not hear from anybody all day on Monday, so Tuesday morning I sent a text inquiring about the estimate and get the response that things were a little crazy but he should have it done in the next day or two. Tuesday came and went and so did Wednesday, so today (Thursday) I reached out again asking about the estimate. Four days to receive an estimate for a roof repair? This is not customer service to me. I get back to all my clients the same day or within a 24 hour period at the latest. And here I am chasing them down for a response. Not happy!!!

Ro
Review №7

We hired this company to perform a mold remediation and, subsequently, extended their services to paint the interior of our home … what a mistake!The work provided was substantially defective. In addition, the defects were not corrected despite numerous notices and opportunities to fix them. The company was on the job for over two months, and the painting job was never completed even though we were originally told the job would a few days.The contractors exhibited inadequate supervision and were absent from the job site for the majority of the time.The painters applied a single, thin coat of paint, leaving the previous paint color showing through. We ended up having to apply the additional needed coats of paint ourselves. During their time in our home, the painters performed glaringly insufficient drywall repair and texturing work. They got paint all over our home, including on the baseboards, carpet, tile, windows, toilets, mirrors, our bed, etc.The business owner, Craig Hermann, perpetually attempted to make changes to the contract (adding additional charges without consent) during the duration of the project. After making numerous attempts to reconcile our grievances, we realized that our efforts were futile. We had to contact the state contractor’s board and eventually ended up in small claims court because the owner tried to sue over the multiple erroneous changes to our original contract.In short, save yourself the headache and do not hire this company. They were awful and I wouldn’t want anyone else to be subject to their substandard work, unprofessional demeanor and questionable business practices. STAY AWAY!!

Bi
Review №8

Great team of guys. Had my water line on my fridge break. I was out of town for 3 days. I got home and found my hole downstairs flooded. Oliver and his team came fast and started drying my house fast. They even helped with the water damage insurance claim. & $350 off my deductible. Thanks again guys.

Je
Review №9

We recently experience a massive flood due to our fire sprinkler system being accidentally set off in our retail space at The Forum Shops at Caesers. The Mirage team arrived on site very quickly, set up and got to work immediately. Thanks to their fast response, hard work, and ingenuity - they greatly reduced our down time, saved us a lot of money - and got our store back open very quickly. Craig provided constant updates and was on site at all hours to make sure things were going well, and more importantly completed safely so we will not experience any mold issues in the future. Highly recommend!

E
Review №10

What do you do when a 80 gallon water heater floods your house?Call Craig & his team. They even help me deal wit the water damage insurance claim and got the whole thing covered. This guy Craig is like the walking encyclopedia on water damage and mold.

Th
Review №11

Temp construction company

Information
11 Comments
5 Rating
  • Address:1964 Sycamore Trail #4, Las Vegas, NV 89108, United States
  • Site:http://constructionbymirage.com/
  • Phone:+1 702-442-1126
Categories
  • Building restoration service
  • Air duct cleaning service
  • Building inspector
  • Commercial cleaning service
  • Janitorial service
  • Property maintenance
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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