I just had my AC install yesterday, And what a great experience it was. Verdant the owner was amazing. He was so honest, reliable, He answered all my questions and explain to me whatever I didn’t understand. His Price for my AC was The lowest price from four other companies. All his workers that came were very nice and friendly I felt very comfortable with them. They all wore their face masks and foot covering.After they were done they did a great job cleaning up. I definitely will be using this company again. If you ever need to replace your AC, Pro Zone is the best place to go.
These gentlemen focused on the issues I mentioned right away. Serviced my AC unit and got everything up and running the ways its suppose to be. I thought it was really cool that the inspection fee would be waved or put towards the work being done (if I choose to get work done by them).
I had these guys come out for an issue with my heating system. Selling my house so I had to get everything in working order. The issue turned out to be minor. Excellent service and very reasonably priced. I recommend to anyone needing heating/AC service. Will definitely recommend to people I know snd use again when needed.
It was a pleasure to support this small business. They are a really nice and honest group of guys—no drama or up-sell. Reasonable prices. The owner himself answers the phone. They have a great appointment reminder and payment system via text and email. I’m glad my friend recommended them.
The technicians did a great job!. They replaced the broken part in my AC unit and now its working great! Paid a fair price and they were able to get it done before any other company could. I would recommend them to anyone who needs HVAC repairs or replacement. Their unit replacement cost was $2,000 less than another company in town.
Vardan was wonderful!!! After 2 years of calling other AC repair people to fix our AC, he diagnosed and repaired the problem in minutes. Everyone at ProZone was friendly, responsive, professional, knowledgeable, and courteous. We are extremely grateful and will be setting up a twice yearly service contract with ProZone. They have earned my business for life.
I am so grateful that ProZone was able to service our ac unit. After our home warranty service wasn’t able to get anyone out to our house for two weeks (in the middle of July in Las Vegas) I called ProZone and they provided me with a same day appointment. Two hours later I got a text that Narek was en route and about 15 minutes later he was here. He quickly diagnosed that our capacitor went out and provided me with info on how much it would be to replace it. Which I was pleasantly surprised at the cost. All in all it took less than hour to fix and we once again are cool! . Narek also checked my filters and sent me all of the photos of everything that was done. I am so thankful for ProZone!
When you are a busy investor like me, there no time to be making repeated calls for the same issue. You want to call once and the issue is done. All you have to do is write a check and your tenants are happy. This is what service from ProZone helps you do. I called once and they took care of the rest. Now I can go back to putting my feet on my coffee table knowing that business is taken care off. Highly recommend ProZone.
Very good. Definitely recommend.
Very respectful and honest people. I am a licensed Handyman but not familiar with hvac. I will be definitely be referring them to others.
I called the office at 8am to schedule a same day appointment because my a/c went out on 4th of July and Narek arrived at 12. Within 1 hour he repaired my a/c. He was professional, explained what happened, and how he could fix it. Great customer service!!! He didn’t try to over sell anything and the price I paid was fair. Good value especially with how efficient he was.
I really appreciate for their hard work. They did a great job.I would recommend to call Prozon for you AC.
They are very reliable, honest, and respond quickly. Ive used them twice and havent been disappointed yet. Nar and his partner know their stuff and are very professional.
Very gd excellent awesome service done in a quick timely manner.great customer service n they came the next day n checked my A/c .its working great n blowing very cold Air.i will use them again with great confidence n recommend to anyone wanting to get a GD A/C tech
Our Technician Narek let us know what he was doing through the whole process. He told us the costs as well throughout the process, which I was pleased about. Very knowledgeable and professional. Ive already recommended ProZone to a friend. I called late afternoon on a Friday and the Technician was here by Saturday at 1pm and fixed our central air. I definitely will be using this company for future AC needs. This was a past review from May 2021. Current review: We have since purchased a new HVAC System through ProZone, since our old system kept breaking down. Once again the technicians were professional, skilled and friendly.Vardan oversaw the whole process. A Wonderful company to work with. I highly recommend them.
Excellent honest service! They do what they say..not out to sell you more! Thorough and did the job right! I know the difference too.
Prompt friendly service. We’ve used ProZone several times and are always happy with the service!!
I had a great experience with this company. They quoted fairly and did a great job to repair my AC. Would definetly recommend them,
Had a great experience with ProZone! The man that came out was able to repair our AC units quickly and did a great job! Great prices too.
Highly recommend! Ive been using this company for years and cant say enough good things. Thank you Prozone for the prompt, honest and quality attention above and beyond!
Verdant at ProZone is the best! Quick to come out but takes as much time on the job as needed. Professional, knowledgeable, reliable - I’d highly recommend him!
Friendly techs and were able to diagnose and fix our issue in an afternoon. Would hire them again.
The problem with our air conditioning unit was diagnosed and fixed quickly at a reasonable price. Very happy.
Vardan at ProZone replaced one of the HVAC systems installed when the house was originally built with a new and more-efficient unit. He gave me several options based on price, but he allowed for more customization of the option we chose. Vardan was very responsive and spoke directly with me; after he was assigned to me, I only had to deal with him. He never talked down to me, and he addressed all of my concerns. The pricing was also the lowest out of the 4 contractors that gave me a quote. We are very happy with our new unit.
The most professional fairly priced prompt clean company Vardan answered all my questions and concerns just the best in Las Vegas
Vardan is one of the best service people I’ve ever worked with. I was already amazed when I called on a weeknight at 8 PM. I thought I’d get an answering machine, but Vardan picked up. All communications with him were prompt. And, best of all, he followed through with everything he said he would do. If he said he’d email me later in the evening, he would. if he said he’d call at a certain time, he would. Very reasonable prices and very honest. Highly, highly, highly recommend.
This is the second time I have used ProZone. Both times have been a great experience. They take the time to take pictures and explain what is wrong and what needs to be repaired. Im glad I found a repair company I can trust.
Excellent service and is incredibly trustworthy. I highly recommend!
This guys are the best professionals in this field, I will keep using them for all my next needs.
ProZone is a rare combination of honest, reliable, and reasonably priced. After 8 years in Las Vegas and trying multiple AC/HVAC companies, Im so happy to have found Vardan at ProZone.Was having some issues with my AC, I contacted him, set a time, he showed up as agreed, quickly diagnosed the problem, had the parts needed in his truck, and repaired the issue. Cost was less than expected.All I can say is I was very pleased. Im now using ProZone for maintenance service as well. I have three units for about 3600 sq ft. ProZone pricing was better than other quotes I received and again done professionally and at the time we agreed to.
Vardan has been servicing me for a few years now. My AC went bust a few summers ago and Vardan saved the day. I cannot say enough nice things about the service he has provided me since then. Furthermore he is a genuinely kind person.
ProZone installed a new AC unit in our house. We were so happy with the price and service that we ased them to install a second unit in the mater bedroom. There was a miscommunication with the second install and we were not happy with it. We asked ProZone to come back out and fix it and they did. I think that says a lot about how professional they are. Anyone can provide a product or service but it is hard to know who will stand behind their work. We will definately use ProZone again in the future.
This is my 2nd time using ProZone and both times have been 5 ⭐️ experiences! Punctual, knowledgeable, not pushy, and considerate. I feel the pricing is fair and the overall service is Outstanding! Highly recommend!!
Narek was incredibly professional and explained everything he was doing to us! He fixed the problem quickly and went above and beyond checking everything on the system to ensure he identified the correct cause. He also taught us what needed to be done to maintain our systems. We never felt like he was taking advantage of us or trying to sell us on anything. He was genuine and so very helpful. We definitely recommend ProZone!
Very professional, answered our phone call right away. Arrived on time, finished the job in the time quoted. They were neat when working. Also educated us and informed on the installation and operation of the heating system.
Great guy great service. Very professional. Came out to the house to check on a non working a/c. Spend about an hour checking and double checking everything. Turned out the system was working just fine. Didnt charge a thing when he was done.Will be setting up a service plan with him. Hes that good, trustworthy, and reliable! A rare find nowadays.
Vardan was really professional and was on time and very responsive. He fixed the problem right then and there and also was very nice and really had the covid19 protections like mask and shoe protectors.
I’ve used ProZone several times now. I have an older AC unit and was worried it was on its way out. Vardan came out promptly the next day and checked to make sure everything was working properly. It’s always a peace of mind knowing ProZone always has the customer’s best interest in mind! They will always be my go-to HVAC company!
Vardan was great. Communicated well, addressed my AC leak with seal and Freon. Now it works great. In and out in 30 minutes. Fair and transparent pricing. Told me upfront how much the cost we pull be upfront, so no surprises or hustling me into buying a replacement unit. Loved the service and will use him again if needed. A++++++
Outstanding service! I would refer Vardan to all my friends and family! Thank you!
ProZone Air is by far the best company out there. Vardan is honest and tells you exactly step by step what he is doing. I only had AC units cleaned and serviced. He did great job. Thanks so much. Jennie
This company is on point in all departments. My friend recommended it and I’m glad I called them. I don’t think you can find a better price for quality of work. Highly recommended
ProZone Air Conditioning and Heating Repair Las Vegas responded in both a professional and incredibly caring manner to my urgent need for repair to the heating system in my senior relatives home. They assessed, repaired and had the heat back on in a timely manner. They explained everything to my senior relative and kept me informed by phone as to the problem and repair. ProZones combination of expertise and customer service was superb!
We loved the customer service! and quality, thank you!
Called in for appointment for today for my AC. AC was blowing warm air. Found out that my AC freeze up. Mr. Vardan could of easily taken advantage of the situation because i have no clue anything about my AC. He did not charge me of anything. By doing that, gave me faith that this company really deserves 5 star. Will definitely call them again and will refer them to all of my friends and family. Thanks again for being professional and honest.
My wife, Steffanie, and I had a great experience with Prozone!
For the past three summers, I have been using home warranty to patch-up & band-aid an old and inefficient HVAC system. Our AC unit was the loudest on the block and our power bill was extremely high during the record heat of 2020.It was time for the dreaded HVAC replacement. I have three units so I knew this was not going to be cheap.There are many places to choose from; I got quotes from three places and I went with ProZone because of the prior 5-star reviews. Vardan, the owner, met with me to discuss the project and we agreed on a very competitive price/scheduling date.His team arrived promptly- they were extremely polite and did a great job through the whole install. They made sure to keep me informed on the progress and showed me how to use the new thermostats. Their professionalism was the most impressive part; the area was thoroughly cleaned after install & they wore masks/shoe booties the whole time. Sometimes its these little things that matter.I will be cancelling home warranty moving forward. Theres no need to get some of these jokers to come in and work on your units when you can rely on these guys.Overall, it was a great experience and Im glad I went with ProZone. Vardan has great work ethic and is a pleasure to do business with. If you need HVAC services in the future, I would highly recommend ProZone!
One of the best AC services I have experienced in my tenure. Varden is professional and most importantly honest. He is not one of these contractor racking up the unnecessary parts that arent needed. I would highly recommend him over anyone else. He is so confident in his ability to do the work as he doesnt charge service calls as most do.
The service was quick, professional and relatively inexpensive. I have two AC units and had problems with one a few years ago. I contacted multiple companies and was charged a service call for them to assess the problem. Two different companies immediately told me I would need to replace the compressor and couldn’t use Freon any longer. They told me I needed to plan to replace the units. This company did not try to sell me a new compressor but fixed the problem immediately. I really am happ with the company and will use them again.
Vardan is, by far, the most professional AC/heating professional that I have ever used. He is on time, honest, competitively priced, knowledgeable, and pleasant to work with. He takes his time to explain the issue and the remedy in language that is easy to understand. I have recommended him to various friends and he never disappoints. I can’t say enough good things about this company and the owner.
Vardan is very professional, and his prices cant be beat. Very quick to respond. I am thoroughly satisfied customer. Thanks so much Vardan.Jennie
Narek was very professional. He quickly diagnosed the problem and had the parts needed on his truck to complete the job. The price was very competitive and He did not try to up sell me for additional work. I will definitely use Prozone for all my future needs.
On time notified me when they were heading my way. Professional and fixed AC in less than an hour. Fair charge and didn’t try to sell us anything unnecessary.
Very professional service, we’ve used them on multiple occasions for anything from minor repairs to a total new install of a heating and a/c unit. They’ve been professional and reliable every time. Will definitely use again.
I called ProZone because my AC was not blowing cold air and was able to schedule an appointment for the very next day. Vardan arrived on time and in less than 30 minutes had my outside AC unit repaired and my home cooling down. I highly recommend ProZone for any AC repair.
Very professional and friendly. Walked me through the issues and gave me a competitive quote for repairs. Vardan described everything in detail. Highly recommend!
Vardan performed excellent service at an excellent price! He was friendly and answered all of my questions. He came in a mask, and was courteous enough to wear shoe covers when he came inside. The service came with a one-year warranty on parts and labor. Trust Prozone for your A/C needs! Well be working with him again.
Im so impressed by Vardan and his company in many ways. They schedule appointments in very professional way, they respond to my calls/emails/texts timely all the time even at night and on weekends, they are super patience and details-oriented, their quote is very reasonable, they would like to do more than they should to save me a lot of trouble, their work is very efficient and beautiful, they are so honest and trustable. Their communication is perfect. I prefer to give them 100 stars if I can. This is the best and most professional AC company in town. Im so lucky that I found this company online.
Vardan came the same day to address our hvac draining issue. It was a very last minute request, as I needed to head back to SoCal that same day. He arrived within the time frame provided, took safety precautions and was very kind, quick and efficient in resolving the issue. I definitely recommend him and will use ProZone going forward.
I wish I found out about this company sooner. Awesome service, very honest and straight forward, been recommending them to my friends but they insist they bought newer homes. But if ever you need HVAC related, can’t go wrong with this company! And I rarely make reviews. 👍🏼
Wow!!!!!!! I’m a restaurant owner in the Summerlin area and ever since I moved here from Chicago I have had a difficult time finding anyone reliable or trustworthy here in Las Vegas. Finally!!!! Someone that runs a business like I do. You call, he comes out and gets the job done. I’m not sure why that’s a struggle out here but it is and now I have one good contact I can use moving forward for my home and business.
Prozone does our ac maintenance and since then we have no any issues going on. referred to couple of friends and clients and they are all happy with them.
Vardan is a real pro as the name of his company says. Very knowledgeable, friendly, punctual and very professional. Exceptional service and I enthusiastically recommend Pro Zone for all your HVAC needs!
Thank you so much for your great service. We had 2 companies that said our humidifier was toast. Your guy came out on time and spent the extra time and fixed everything up perfectly. We figure the other companies that we had simply just wanted to sell us new. Thanks again for being so professional and Honest. Two thumbs up way up.
Very courteous and professional. Very fast response times and honest diagnosis. Would definitely recommend and will use them again in the future.
Excellent service. Fast, efficient, reasonable. I will totally use them again!
Honest, reliable company great customer service. Thank you
Guys this company is amazingI was dealing with a guy name Varden,Called him about an issue I have with the AC unit, after the management wanted to install a new unit,This guy went there in less than 3 hours after I called and fix the problem, Saved me money and alot.Nice, honest and absolutely an amazing experience that i didnt think will happened.Wonderful surprise.Thank you very much !
The service was great. Vardan, showed up wearing his mask. He wore booties in my house. Checked the temperature of multiple rooms. Asked when the AC has its last service. He had his repair bag with him. After assessing the situation he provided several options. Additionally, he had the parts in his vehicle. After completing the work, he came back in the house to check the temperature in multiple rooms. The service was efficient and extremely effective. By far the best A.C. service weve had in 10 years. Most assuridly will be using Prozone again. The Best part was the honest effort from the initial phone call, up to processing the payment. Great work.
The York A/C had been in our house for almost 25 years. So when it broken, we compared a lot of brands and prices around for two days, and finally decided to pick the same brand as before. Vardan is the owner of ProZone, hes very professional and super nice. He answers his phone or calls back very quick, and gave us a really good deal. The installment took about 5 hours and 3 guys hard working. Thanks to them, otherwise we cannt survive in Vegas summer. The new 16seers A/C is working much better than the old one, it is cool and quiet. Love it!
These guys are the best in Vegas, fast response, great prices, and worked with us on a personal level.Keep it up!
As a Realtor and Property Manager, I use ProZone services as my first choice. Thank you Vardan for quality work. Its hard to find quality, knowledgeable, honest vendors these days. You never take advantage of our clients and always repair and it can be repaired and you always find the problem very quickly and efficiently. Thank your for your service and I will recommend you to others
Hey quick and very well priced
Vardan was professional and quick to disagnose the issue with my air conditioning unit. I’m happy to get this fixed so quickly considering the heat wave that Las Vegas is experiencing right now. Great work and highly recommended air conditioning service provider
I do not have enough words to express how thankful I am to Vardan from ProZone. He not only saved me from the Las Vegas heat but he also saved me at least $5000 - a quote, I received from One Hour Air Conditioning and Heating. In less than 20 min he did the necessary repair and I had my AC running again. I would like to recommend Vardan as a knowledgeable, responsive professional to anyone who will need AC repairs in Las Vegas.
AWESOME company. We are so happy we went with them. Great service. Installers were friendly and professional and cleaned up the work area when done. We are a VERY happy with ProZone. Thanks again.
Vardan assisted us with installing new thermostats and he did an amazing job. Went above and beyond great service. He even made sure we had the app installed and running on the WIFI! Would highly recommend for your HVAC needs!
I needed a 20 year old unit replaced. I called ProZone and a couple other air conditioning companies. ProZone was by far the best price (1/3 the cost of the exact same unit from Goettl). Vardan was our technician and he was outstanding! On time, professional, extremely knowledgeable. This is a smaller “family” company and they do an amazing job and take pride in their work. If you need any hvac work, I would highly recommend ProZone.
I had received this referral from a work associate of mine a few years ago. It is always good to get referrals from someone you trust. I had no need for A/C work at the time, but put the contact in my phone just in case. Vegas seems to have more than its fair share of flakes, so if I hear of a good A/C tech referral, Im storing it.Well, my HOA guard shack had need for a replacement mini-split unit. The management group dragged their feet for a few weeks, getting overpriced repair estimates (for repair of a very old unit) and also new MS installs. I had heard enough after hearing the high prices, so I reached out directly to Vardin (owner of Pro-Zone).He quickly responded to an on-site survey and gave us what I thought was a very fair price for a 1 ton mini-split (Daikin) that included a 2 year labor and 10 year parts warranty. He and his assistant showed up a few days later with the product for install, and had it up and running in a couple hours (obviously the lines/power was already run).So, I can most strongly recommend Pro-Zone. I am already looking for an install of a mini-split at my house (they are so efficient and quiet!).
Everything was great 👍
ProZone AC and Heating is a very responsive company and they get back to you very quickly, which is not common these days. They fixed all our issues and they were very eager to help and professional. Id recommend these guys to anyone. Especially if you have an emergency, they are on it.
Had a 5 star experience with this company. Vardan answered my call right away and set up a convenient appointment, he was very professional and flexible in accommodating me. He came out, inspected my system, fixed it and was extremely knowledgeable about his work. He was very honest about everything and it changing things that didn’t need it, it was a real pleasure dealing with this company and will def call them for all my heating and cooling needs from now on, great find and highly recommend!!
Vardan thank you soo much for your service. I appreciate your quick response! Not only did you schedule the inspection within 24 hours you also forward me the report on a timely manner which is a plus. As a realtor in Las Vegas, I look forward to working with reliable companies and I can say you are definitely my go to person for HVAC. Thank you again and I look forward to working with you on more deals. Great customer service.
Amazing job!!! Reasonably priced!
I have tried 3 AC companies in Vegas and was beginning to think that nobody cared about necessity of quick response and customer service anymore. Finally I stumbled upon ProZone AC and got the service I was hoping for. They came out and replaced my unit in a single day. Their technicians have great skills and know the value of customer service and that if a customer has great service they will come back and recommend others. Great job ProZone!
I loved everything about this company - the service, the honesty and integrity and the workmanship. When I called they immediately answered the phone and made the appointment for the very next day for me. They repaired my unit within several hours and cleaned up nicely after themselves. I will only call them from now own for all of my AC/Heating needs.
Pro Zone Vardan is an absolute vip in Las Vegas. After my AC shown trouble I didnt know where to turn to fix it. One company I hired misdiagnosed and charge me a lot and it lasts only 3 days and didnt guarantee thier workmanship..I was in bad situation. Than I found Vardan and he helped me with great service..I have managed small biz before and I was successful by putting customer first..I felt that Vardan is that kind of person.
Really pleased with the service throughout. They explained every process step by step in a way that made sense so that I was able to make informed decisions. I would definitely recommend and will be using them again for sure!
You can always count on ProZone to provide great service and communication. They handle HVAC issues quickly and efficiently with a deep skillset and respect for their clients needs. I highly recommend working with ProZone and Vardan for all your HVAC needs.
Excellent service. Team turned up on time and worked solidly through the day. They kept me informed of progress and delivered a high quality product. Highly recommended.
Quick, easy, and affordable!
Highly recommend. From initial consultation re best options, to quote and then installation, they were fantastic. Did install of in-roof ducted r/c in an older house that made it more difficult and they found a solution for everything. Thanks!
Fantastic installation in our server room. Most rapid company in Las Vegas ever. I highly recommend them, seriously, these guys are lovely. Thanks team.
Vardan is very professional. Very nice guy!
Vardan was amazing! Our air conditioning went out and we woke up to a hot house. I called pro zone and Vardan was at the house within an hour and had my air conditioning up and running in 30 minutes. As a mom of two kids this was exceptional. He also charged a fair price and was very kind and considerate.
Vardan is very professional. Unlike other ac techs he doesnt take advantage of your urgency and weather and charge you beyond imagination. Very honest and straight forward. Most importantly does clean and organized work. He is the best of all...
Highly efficient and professional. Fast delivery and installation. They were very friendly and helpful. Would highly recommend.
Prozone and his team were fantastic. Firstly they actually showed up promptly to quote after I had been let down by three other suppliers. They were extremely competitive with their pricing and they turned a large and difficult job around very quickly for me.They were also very polite, which is important!!
I had an emergency and needed help as soon as possible. The technician was very experienced and took his time to evaluate and fix my problem correctly and efficiently. He answered all my questions and concerns very knowledgeably. The previous company I called wanted nothing to do with fixing the problem and all to do with installing a new A.C. system instead. ProZone air saved me 8000$. I will make sure to recommend them to everyone.