Glad I found this place! I had to ship something to Israel and the UPS store told me the cheapest option would be $250. I almost took them at their word but decided to shop around. Pak Mail charged over $100 less for the exact same service (UPS worldwide saver express)! They also took time to talk me through the options and they did the customs paperwork for me. I’ll definitely come to these guys next time I have anything expensive or complicated to ship.

Amazing service under difficult circumstances! Jason and Justin went above and beyond to help me get an item picked up and shipped. I cannot say enough about their customer service. I appreciate all that they did to make sure my item was picked up, packaged, and shipped. Due to weather and email issues, it took much longer than anticipated but none of that was their fault. Thanks!!!

I had a very expensive camera lens to return to Amazon via International shipping. Jason was astounding in helping me navigate the options and find the lowest price possible with sufficient insurance. I will definitely return

Pak Mail in Lakewood is a local business that provides amazing customer service!Justin and Jason are both extremely attentive and detail oriented. I have been using their services for many years and they always go above and beyond to find the very best shipping rates available! Plus they have an awesome assortment of affordable greeting cards and other add-ons available to make your special packages/gifts that much more memorable!! Skip the long lines this year and shop local!

Have been using this Pak Mail location and working with Justin for many years. I have always been greeted by name and with a friendly attitude. I have not only worked with Justin, but by many of his employees and have never had a bad experience. I feel the costs are more than comparable with industry standards and I have never experienced any issue that would make me think about not using this facility. Very convenient and usually the wait is very short. Patients is necessary when other customers are needing and being helped and if time is short, you can always return at a later time. Keep up the great work Justin!

My experience has been flawless with this location, I have been a customer for over 5 yrs and always the Customer Service has been impeccable and always friendly. Convenient delivery notices of my mail are always issued promptly. Your one stop mail place without the hassle of the long lines at UPS.

As a fledgling small business owner I am still learning the ropes in terms of shipping, but this place seems great. Jason is really knowledgable and good at his job, and I finally felt I was paying the best price for my packing and shipping. He provides all the options and pricing and I can choose the perfect option for each package. I see other reviews complaining about the high prices, however I shipped one package at a UPS store for $70, and shipped three with better packaging here for $60. So for my needs this place is much better.

They were extremely helpful, and ensured I was confident with their when I left!! Highly recommend

Jason was great he went above and beyond packing my late mothers China set and it arrived on time.also in great shape for are daughters wedding. I will be back they are my new shipping guys in Lakewood

Locked me and my husband out of box saying we had not provided proper documentation. The problem actually was they hadn’t bothered opening there email. Has upcharged every way possible. Worst place to do business. GO ELSEWHERE!!!

These guys are great. Ive been using them for over 10 years and never one problem. Reasonable rates, friendly quality service, family place.

The Man who owns it is very ignorant an narcissistic. He knows everything about everything and everyones opinion is wrong. No people skills at all. Prices are decent yes but not decent enough to deal with him. I will only be returning when hes not present. If I could give 0 stars i would. He shamefully makes the place not welcoming at all.

The customer service is always excellent. Ive always been treated well here, however with the prices they charge its a must. Id only use this place if its an emergency to ship something. They have literally the highest shipping prices in town and must be taking a very large percentage off the top. Was quoted $350 for large shipment. Went to UPS and was charged $210, which included higher declared values and an email sent with all tracking numbers.

Pak Mail of Lakewood has always gone above and beyond to meet the needs of its customers. Packing supplies are top quality and service is always reliable. A shipping company that cares about each and every customer from the smallest letter to those shipping oversized, awkward items, is hard to find and worth every penny.

Warning: Stay away! Paid almost $400 for 2 day shipping. Never arrived. Never got any assistance to remedy the situation. Justin ignored our calls and failed to return any messages. Each time we did speak, he had little to no updates and seemed unconcerned with the matter. Theyre very unprofessional & UNRELIABLE. Even with insurance on our belongings, we have not had any compensation. The delivery was sent 4 months ago and still waiting for any answers.

Justin was great! My package was on time and reasonable price thanks guys

They are wonderful. Helpful and packages always arrive quickly.

Always the best services. Always use them over anybody else.

Dang that place is super expensive. For those looking to ship on a budget look out. Never have I found such high priced shipping supplies. And I thought the post office was bad.

Expensive to ship here. Was quoted 113 Fedex or 103 DHL to send package to Europe after spending 10 minutes filling out forms, etc.Went to another package place, was quoted 83 for fedex and 89 for DHL.It is probably the Pak Mail sur charge fee. Dont go here if you want to save time and money

These guys are stellar!!!! A+! Friendly, kind, honest, and they stayed open late for me one night.

Justin is a pro with many years of packaging and shipping experience. He will get the job done right. None better.

Franchise owner is extremely arrogant, moody, unprofessional, and unfortunately, in my experience, unethical. I could immediately see that the owner did not like that I decided to not renew my mailbox lease, and to this day (nearly 6 months) I have not received my $20 mailbox key deposit. I have even called to inquire on the deposit and he blamed his accountant and said he would call me back,its now been a couple more months and I have not heard back from him nor seen my deposit. I think we all know its not about the $20, its the principle. Unethical business practice.

Jason was a great man to help me.

Customer service was great but still waiting on the package I sent with them to be shipped out its only freaking Fed Ex Ground come on I want to see the package move on the tracking number shouldnt take a week to ship out a computer.

Simply the best for packing and shipping!