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J.L. Anderson Heating & Cooling
3229 Olympia Dr, Lafayette, IN 47909, United States
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J.L. Anderson Heating & Cooling

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Lu
Review №1

Ive been using Anderson Heating and Cooling for 10+ years for both my commerical business and personal home. The courtesy of the staff is nothing short of amazing. Ive never once been oversold, and they always help me understand the problem and multiple solutions to fix it. The cost has always been reasonable, and the value has always been outstanding. And I always appreciate getting a text reminder, with a picture of the technician that is showing up my house! Thanks Andersons for being an amazing company to work with. Heres to another decade!!

St
Review №2

Your company was recommended by a few of my friends. I have to say it was the best decision I made. Ryan Bresnahan and his team are very efficient and quick at installing both units. Its really nice to have Kirt Bunch come in and explain how to program our thermostat and helped set up our wyfi. Plus he had all of papers ready for all our rebates and tax info. I will highly recommend your company to my friends and family. I would like to thank the ladies that work in the office for all they do.Stephen & Tammira Batta

Jo
Review №3

My furnace motor gave out, so AC froze up. Tim Martinez came out the same day and got it going. He was fabulous, went far beyond expectations. This was a huge job because the motor was installed in such a way that it was almost impossible to get out but he did it! He didn’t leave until it was fixed and he had to troubleshoot a lot to do it. I will always use this company, Thanks Tim!Update: A new air conditioner and furnace were installed this week by JL Anderson. I could not be more pleased. I was surprised what a difference it made. The guys who installed were great, explained everything well. Good to have things working properly and to find a trustworthy company. I highly recommend.

El
Review №4

I am pregnant and was unable to even sleep in my own home due to it being 86 degrees i kept waking up drenched in sweat. my landlord called these guys around 11 or 12 and they came and had it repaired by 2pm. Jeremy was very professional and so fast! took him less than 10 min it seemed like! I am so thrilled to be able to sit in my home again!!

Ke
Review №5

From start to finish the J.L. Anderson firm has been outstanding and very professional. The AC/Furnace system is awesome! We highly recommend J.L. Anderson!

Na
Review №6

First, I was able to get an appointment within 24 hours after calling J.L. Anderson Heating & Cooling. They arrived on time. Michael was able to diagnose the problem and fix it promptly. Michael and his apprentice were professional and friendly. Thanks to them I enjoying my AC today.

to
Review №7

Great service. Prompt response, easy to schedule. Friendly phone scheduler. I would recommend highly!! We will continue to do business with them in the Future!!

Br
Review №8

I was recommended to use JL Anderson by my sister and am glad I did! After another company determined that my AC and Furnace werent working due to a dying blower, and it would be better to just replace the furnace at least (and later the AC because it was also old and on its way out), I reached out to a few companies to come do an estimate on a replacement furnace and AC.JL Andersons price wasnt the cheapest option I was given, but it was the best value and had the best financing options available. Jacob, who provided me with a free estimate and came back a few days after the installation to check in with me and answer any questions I had, was very personable and professional. In addition to replacing the AC and furnace with top-quality appliances, they were able to move my 2 filters at the top of a 10 ft wall to the top of the furnace, which is easily accessible and is a better filter (they also provide one extra filter); provide a programmable, WiFi enabled, app controlled thermostat; and install a free plasma air purifier.This was accomplished over the course of 2 days. I was home the entire time as I work remotely and everything went smoothly. The technicians and I were all able to work with limited interruptions. They had to make some custom metalwork to properly fit in my new furnace and also wrapped it up in insulation to better protect it. The technicians (Ryan, Dusty, and one other technician whose name escapes me) were very friendly and professional, and walked me through what they did for the furnace and AC, how to change the new filter, and basic operations of the new thermostat. My furnace is located in my attached garage, and they even swept the floor of the garage after they were done to be sure they didnt leave any screws behind. I know my garage floor was very dusty and dirty, so this was even more appreciated since I had been unable to sweep up the floor before they arrived. They even installed a screw in the furnace so I could hook my garage screen door to it to hold it open, like the previous furnace had also done.Another thing I highly appreciate is the text messages and emails they send out when their employees are on their way. Both include the names and pictures of employee, so you know when theyll be there and what they should look like- something very important for safety reasons.I am very happy with my new furnace, AC and everything else that comes with them. JL Anderson is a fantastic company to work with, and I am so happy I went with them!

As
Review №9

Richard was friendly and helpful, referred a plumber for things he couldnt fix, and even coordinated with plumber to plan repairs. Great service, will use again for future needs!

lo
Review №10

Very professional crew and answered all our questions. Thank you to Joe, Craig, George and Kyran!....would definitely suggest JL Anderson to my friends looking for HVAC professionals!!

Lo
Review №11

Very impressed and very down to earth honest employees. Fixed my furnace during these hard times thanks to virus. Willing to let me make payments due to lower income, very thankful and I will have them do work on my appliances again.

Sh
Review №12

Yes bought a new jeep sales person kept me informed he/and company was wonderful and I love my jeep thanks mr.Greg

Ha
Review №13

5 stars is simply not enough for this company.We went away for two nights, and came home to a destroyed house -- all three floors were flooded from a cracked toilet on the top floor. Our air ducts filled with water and literally fell out of the ceiling. Our house was over 100* with all of the water mitigation equipment running 24/7 for 4 weeks.I called 3 different HVAC companies for estimates. JL Anderson came out the same day as my call (and other companies were making me wait over 2 weeks for an estimate!). Their customer service is AMAZING all around, from the people who answer the calls and text messages, to the actual technicians who come out.I was lucky to have Kirt Bunch come out two times to give a complete estimate (once right away, and another after all of the flooded drywall was removed). While he was there for an estimate, Kirt adjusted several things for me to try and keep the house as cool as possible until they could come out and redo all of the duct work.Fast forward to 1 month after the initial flood -- and our HVAC and duct work was repaired in one day! Nothing else in the house is even close to being fixed, but thanks to JL Anderson and their amazing crew, our house will stay cool all summer during repairs.THANK YOU to JL Anderson and Kirt Bunch -- you guys made a horrible situation a little better for us.

Sh
Review №14

JL Anderson is an extremely trustworthy business. I always know that they tell me exactly what I need while avoiding unnecessary expenses. They will always be the only people I call.

ri
Review №15

We have a Geothermal unit “Waterfurance Brand” closed loop. Brent From Anderson’s is incredibly knowledgeable. He explains what’s he doing and why he is doing it. I would highly recommend Brent for any Geothermal unit. Anderson’s Heating and Cooling has been great to work with. This the second time in 3 years he’s been out and we have been extremely happy both times. The only way it’s get better is if they did it for free.

Lu
Review №16

Craig and George did a very good job installing our new furnace. My fiancé and myself were very happy with the level of service provided. The work was thorough and done right. Would highly recommend JL Anderson to anyone needing any HVAC needs. Such peace of mind going into the next seasons!

KA
Review №17

I am hoping that I have a good Quality Product, time will tell. The price is a little more than I wanted to spend, so I am hoping the Product is great & the Customer Service will be excellent. I was very pleased with Jacob & Craig for their professionalism. They were very informative and courteous. The gentleman that was working with Craig was nice as well, cannot remember his name maybe John. I am a repeat customer, and would recommend your company.

Ji
Review №18

I cannot say enough about J.L. Anderson Heating and Cooling. We have used them for years and they never disappoint. The level of professionalism, knowledge and kindness is unparalleled. I have referred many friends, family members and clients to J.L Anderson and the feedback is always AWESOME! Thank you for being such a stand up business and taking care of your customers!

Ti
Review №19

JL Anderson did a great job on our new HVAC system. Ryan and Jonny were professional, kept us advised on how long things were going to take. They left our furnace room clean. They also had the best overall price for the new system.

Wi
Review №20

The Anderson team are always professional and provide great service and timely. The spring service was very thorough and yet performed in a very reasonable time. A faulty outside temperature sensor and a firmware update design flaw were both solved and discussed upon completion. Great work and safely performed !

Gr
Review №21

I called them up for a small residential A/C repair and they were able to make it out about in just 4 hours. They not only replaced the part, but did a quick check of the rest of the system to make sure things were in working order. The technician was very knowledgeable and professional. The only drawback is it was quite pricey for a simple repair. I can definitely recommend them if you want quick service.

Ja
Review №22

The response time was prompt. Jeff is one of the finest young men who i am glad to have known for many years. Thank you Jim and Cindy for raising such a fine gentleman. With Ethan, i can see why you hired him. His professionalism, knowledge and common courtesy was outstanding.Thanks again for all you do for the community

Ji
Review №23

After previously being told that our whole unit needed to be replaced, Joe from Anderson Heating and Cooling came out and gave us an easy and far cheaper solution. We did not in-fact need an entire replacement quite yet! Anderson heating and cooling has been a pleasure to work with. Fast, easy and reliable. Will be using them for all out needs moving forward!

Jo
Review №24

Jacob helped setup our custom quote and was very polite and helpful. Ryan was the main technician that did the install but both technicians were awesome. Highly recommend this company to anyone!

Je
Review №25

Great service! Technician was friendly and knew what he was doing and was able to answer all my questions. They did a great job servicing my tankless water heater. Will definitely use them again next time!

Be
Review №26

I called JL first thing in the morning after waking up to a cold house after my furnace went out. They said they would be able to get someone out sometime...probably in the afternoon, and received a text to confirm my appt. between the hours of 8am and 5pm. I immediately called a competitor who was willing to reschedule a service call to address my loss of heat in the middle of winter. I received a call from JL saying they were ready to head my way just as the other technician had finished. JL lost my service and lost my word of mouth.

Ja
Review №27

Anderson heating and cooling has been providing service to my home for six years. The folks they send out (usually Nick) are knowledgeable and thorough, prompt and quick, and nice to deal with. Their prices are reasonable and on one occasion when I needed an emergency call, they quickly came out and fixed the issue. I strongly recommend them without any reservations.

Jo
Review №28

Excellent! They replaced my whole AC system (everything but the ductwork). Professional, on time, got it right the first time. System works great. Totally happy. Would recommend J.L. Anderson without hesitation.

As
Review №29

This was such a great experience. All of the staff made this a seamless process. They took the time to answer all of our many questions. They were very knowledgeable and flexible to make things work around our schedule. We truly appreciate the tremendous job they have done!-Ashley H.

La
Review №30

Tim did an excellent job performing the routine service to my heat pump system. He performed all the necessary checks, cleaned the outdoor unit, and tested the air conditioning and I will to ensure it was cooling properly. Good job!

Je
Review №31

Before the Covid shutdown we had Anderson come out and give us an estimate. Last week after things started to open up I contacted them and they had an opening for Thursday. They were prompt on getting here and the installation went very well. The unit runs quietly and is more efficientthan our old unit. Pricing was in line as well. I would recommend them for all my heating and air purchases.

Ba
Review №32

JL Anderson installed a new HVAC system in our home, May 2020. The quality of the work and the professionalism of their technicians was top notch. Over the years, I have tried various HVAC contractors with varying satisfaction. I intend to stay with JL Anderson! Great products, price matched, and well trained and knowledgeable staff. Completely satisfied! I expect to be a lifelong customer!!

Jo
Review №33

I am so pleased Tim came to do my service today. He doesnt mind me conversing with him, he is thorough and complete. Tim answered questions, checked out different situations and was neat and tidy when he was done. Very pleasant and courteous. I will always want Tim to service my heating/cooling. THANK YOU SO MUCH!

Cy
Review №34

I have used J.L. Anderson Heating & Cooling for many years. Their technicians are courteous and very helpful. Thats important! Michael Cox, who serviced my furnace on Nov. 11, 2019, was especially nice, friendly and informative. He showed me how to program my thermostat and was very patient. Thanks so much!

Hi
Review №35

Anderson Heating and Cooling is the best! Very knowledgeable and helpful. They go above and beyond to make sure you are comfortable with your decision and answer every question you have without complaint. Also, they always call and/or text to let you know when someone is arriving which is a nice touch. Lastly, I got a personal letter from the owner thanking me for my business. Their willingness to answer questions, knowledge, and thankfulness is above and beyond. Would recommend again and again!

St
Review №36

Brent was extremely personable and respectful. He very considerately wore a mask (Covid era) and made sure he tracked down the correct filter (the company sent the wrong one). All of the technicians Ive dealt with have been unusually pleasant to deal with. Great company.

Al
Review №37

We called on a Sunday which was also a holiday weekend. They came out quickly, got us fixed quickly, and did a great job! I will recommend Anderson to everyone!

Ke
Review №38

Scheduling a visit was easy and all the employees we worked with were very friendly and helpful.I asked several questions and had fairly specific outcome sin mind. Even when I thought I was being a bit of a pain they were accommodating, patient and helpful. They understand that replacing furnaces and A/Cs are expenses that cant just be jumped into. They offered several different solutions and provided info that helped us get to our final decision. I didnt feel any pressure buy more than we needed or the high-end equipment. In the end we got a system that was the right size for our needs.On installation day, the employees were friendly, courteous, and knowledgeable. They were able to complete all the work much faster than I anticipated and well ahead of their own schedule. This was done while still doing an excellent job of installing everything.Weve been using the equipment for over a week without any issues and it is working much better than the old stuff did.

Al
Review №39

Technician Bo was amazing at not only diagnosing the issue, but also was friendly, courteous, responsive to answering questions about the issue with the A/C unit.Then he fixed the issue on the spot and made sure everything was working without immediately recommending to replace the unit. Which especially in todays world of covid-19, I greatly appreciate him trying to fix it rather than just replace. And speaking covid-19 he also kept his distance and also wore a mask.

Br
Review №40

They estimated the installation of the new furnace and A/C at two days and finished up in a little less time than that. They explained how to operate the new systems clearly & cleaned the areas before they left. Craig, Bret & a 3rd gentleman (sorry, I missed his name) were very knowledgeable, efficient polite and answered any questions I had. We are very happy customers and will recommend J. L. Anderson to anyone who asks.Bruce Dexter

Ja
Review №41

We have worked with J.L. Anderson for several years. They have gone above and beyond every time including the work they performed for us today. We greatly appreciate all they do. Thanks for making our lives easier.

Jo
Review №42

All the staff that was involved with replacing my ac were very courteous and knowledgeable! From the initial quote all the way to the follow up after the install was a great experience! I would definitely use and recommend this company in the future. Thanks for everything!

Kr
Review №43

JLANDERSONS has quality contractors, efficient booking, and good service. They communicate very well regarding arrival times, text you the contractors name and info that will be in your home, then follow up text for reviews after the call, all of which of increases your safety and their motivation to give good service. It also makes it easier to follow up later if needed because you know which tech was on site. I work with contractors every day and feel like they value the job calls.

Al
Review №44

Jonny, Ryan, and Joe were all superstars and did a stellar job with our fancy new HVAC! Cat and human approved technicians 👍

Jo
Review №45

Andersons goes above and beyond to make their customers happy. There is a young man named Jacob that works there. Each time I spoke with him he was very kind and made sure all my questions were answered. I cannot say a bad word about Andersons!

Ga
Review №46

Bo Crowe was very thorough with investigating and servicing our HVAC system. He is very dedicated to making sure everything is just right. We appreciate his and Coreys extra efforts to make sure our system was running at its best efficiency. They were very professional and did their best to explain what was being done and why.

Ma
Review №47

Ron was great gave me all my options and gave his opinion on what he would do. He turned out to be right and the course he took was the best option. His experience and service was best Ive seen. I hope I dont have to have more AC work but if I do Ill request Ron!

Cr
Review №48

Tim was knowledgeable and very thorough. He answered several questions I had about sensors, automation, and filters. He also encouraged me to change the batteries in the thermostat annually or so to avoid corrosion damage. We have used Anderson’s for over 10 years and have had great technicians and top-notch service!

Mi
Review №49

I have used JL Anderson several times on my heating and A/C units. I called to ask if they service water heaters. She said absolutely and scheduled Mike Cox to come out to service it. He was clean and courteous. I would definitely recommend them to anyone who wants a quality and courteous company to service their comfort units.

Ja
Review №50

We recently had our very out dated all electric furnace and a/c unit replaced. We had contacted A few companies before choosing JL Anderson Heating And Cooling. They were not the cheapest, but Joe did such a awesome job with our quote, that we had to go with them. He answered questions we didnt know we had. He pointed out tons of helpful ideas and one of which was moving our a/c unit from the back yard, to the side yard. Im so happy we did!We had gas put in and they did all the work required for that. It was a two day process and went very smoothly. The two workers that we had, did a great job. They layed protective coverings over the carpet to and from thr furnace. They worked smooth steadily, and left no mess at all. Its been a couple weeks, and we love our new units. The updated thermosate is awesome too! We are very pleased with the work they did and would not hessitate to recommend them to all our friends and family.

Do
Review №51

Curtis is always pleasure to work with. Would not use anyone else. He has great people skills. He always explains everything that he is doing and what needs to be done. Would recommend he to any one. Thank you

Sh
Review №52

We had a couple of companies come out to give estimates on a furnace/AC/water heater/humidifier replacement - pretty much the whole thing! JL Andersons rep, Joe, was very professional, took his time to make lots of suggestions, and told us honestly where we could get the most bang for our buck, even talking us out of other expensive upgrades the others suggested, since it would be easy to add on later if we decided we really wanted it (but its been about a month now and we really dont feel like we even needed it). We got the price estimate that day (while the other company took about a week to get back to us). After hearing the estimate, we decided to go with JL Anderson, but I got the feeling that we were welcome to wait and think it over if we chose. It was absolutely zero pressure.We ultimately went with JL Anderson because we felt we were getting a lot more for a better price. The work itself was very well done. Even though there was some rather extensive work (running new duct-work, relocating the AC condenser, etc) they cleaned everything up and made it look like it was always set up this way. I really appreciated Joe coming back out to do the final walk-through to make sure we were happy with everything. There was one small issue, something to do with a metal part vibrating, which was promptly remedied.Overall, I feel that JL Anderson was the best company for the job. The price was right and the workmanship outstanding. We will definitely use this company again.

Ge
Review №53

The entire staff at Anderson were both friendly and efficient. They got the job done in quick fashion.

Ha
Review №54

Michael was very attentive to detail and was patient to explain the components of my system to me. He exceeded my expectations for servicing my furnace and reassured me that I would not have to replace the entire unit in my new-to-me house. I would recommend J L Anderson to others just as it was recommended to me!

Na
Review №55

Fantastic as always!! Brent D. stayed for multiple hours until our furnace was fixed. He definitely over delivered and we will ONLY call Anderson for any of our heating and cooling needs. Thanks again!!

Lu
Review №56

This is my second time calling them for a problem of mine. They are reasonably priced and do a great job every time. Give them a call for your needs! Very responsive and professional.

Da
Review №57

Called because the A/C was no longer putting out cold air. Richard was able to come the next day, and was able to determine that we were quite low on refrigerant. This was most likely due to leaks around caps on the unit that were loose. Hopefully that will fix it, but they will check again, as we got set up on the yearly maintenance plan which also saved on cost for this service. JL Anderson also installed the system 6 years ago, and working with them has always been a great experience.

Kr
Review №58

The technician was at least 45 minutes late for the appointment. No phone call to let me know!! This is very uncharicturist of Andersin H&C. He was very apologetic about it. I have in the past done a lot of business with them and will probably continue to work with them. They have a very good reputation.

Pa
Review №59

JL Anderson does a great job. They are puctual, and very friendly. Every technician that we have interacted with has been knowledgeable and cares about the customer. They are reasonably priced and you never feel they take advantage of you.

Mi
Review №60

Anderson replaced our old HVAC system with an entirely new system. We had a great experience with everyone from Anderson, and the new system is fantastic! Kirt really listened to us describe our HVAC needs, and then helped us design a new system that was right for us. He was very knowledgeable and patient in answering all of our questions, and never tried to sell us on anything that we didnt need. The gentlemen who installed the system did a fantastic job removing the old system and installing the new one. They fit, installed, and sealed the new system into place perfectly, and it operates quietly and efficiently. They were punctual and very professional. We really felt like we could trust everyone at Anderson to put our comfort first and make sure that our system operates smoothly. Highly recommend Anderson for your HVAC needs!

An
Review №61

We have been a customer for many years and the customer service and technician workmanship is excellent. We recently had both a new furnace and air condition systems installed. Our old air conditioner was in the front of the house and they moved the new system to the back of our house. They did an excellent job, this company and employees are A+++. We are very satisfied with the cost, installation, and workmanship. We highly recommend this company and Trane equipment.

La
Review №62

Anderson has been doing my furnace and AC service for several years and I always appreciate their honesty and friendliness. I just had to put in a new auxiliary furnace. They didnt push the biggest and best but what would work best and most economical for my situation. Again, honest, easy to work with, and dont leave a mess. Good company to work with!

Li
Review №63

On time, friendly, informative, answered all my questions with understandable explanations. He is an excellent technician. Thank you for your service.

Er
Review №64

JL Anderson recently installed a new furnace and air conditioning systems and did a fantastic job! From providing quotations, explaining options, helping with rebates, and doing a professional installation....I could not be more satisfied. They have previously done service on my older units, and did a great job also, which was why I selected them for my new units. You cant go wrong with JL Anderson!

Pa
Review №65

I can not say enough good about J.L. Anderson Heating and Cooling.... Wonderful experience from start to finish.... recently installed a new furnace and air conditioning systems... ( I asked for Joe)...Joe was super knowledgeable of all options help us pick the right system.... Joe came the day of the installation and told me exactly what to expect and how long it was going to take. the install was done in one day. All were very professional. Joe did a follow up visit and show me how to use the thermostat connect it to WiFi.... Joe is ExcellentThanks JL Anderson Heating and Cooling for such professionalism and excellent service...

Br
Review №66

The day we discovered our AC wasn’t working, we called JL Anderson. They arrived that same day within a few hours after making the call, and they conducted a thorough inspection. After deciding to go with a whole new system, we met with Jacob to discuss our options. Being new homeowners, we had no idea what to expect. Jacob was very helpful and explained all of our options. We were very impressed with the customer service we experienced and how quickly they completed the task. From two people who know very little about the HVAC systems, we appreciated all of the employees we encountered. All of our questions were answered without judgment. Highly recommend in the area! We had 3 other businesses inspect, and JL Anderson was by far the most personable.

Je
Review №67

We are a business that counts on our boiler to keep production going, at night we called for service because our boiler was down, they showed up very quick and were able to source the part in the middle of the night, they had us up and running before daylight! thanks again for the great service and professional response! a big shout out to Anderson Heating and Cooling, and to Brent Driscoll for getting us up going again!! Thanks! Crossroads Galvanizing!

Ri
Review №68

I can not say enough good about J.L. Anderson & Cooling. Everyone I have encountered has been polite and professional. All appointment times have been kept, the installation process went exactly how I was told it would go and in the allotted time frame. I would not hesitate recommending this company nor would i hesitate in using them in the future.

Ni
Review №69

When our A/C unit quit on us a couple of months ago we called JL Anderson, since we had used them in the past. Joe came by, evaluated our A/C needs, including the current duct work and suggested a change to the existing duct work which would make the upstairs much more pleasant. The price for the new A/C unit and the additional duct work was very reasonable. On the day of the install, Joe stopped by along with the crew and went over the days work with us. The work was done impeccably and the place was left in very good condition after the job. Joe stopped by a few days later to ensure that everything was working fine. Our upstairs is so much more comfortable after Joes duct work suggestion!!!! All in all, were very pleased with the work by Joe and the team at JL Anderson.

Di
Review №70

Mike U - August 8, 2017We are very happy with our new furnace and A/C. Joe came the day of the install and told us exactly what to expect and how long it was going to take. The installation was done in one day! The installers worked hard during one of the hottest days. All were very professional and very helpful and informative. They made sure we knew how to operate everything. Joe did a follow up visit just to go through everything. It was a great experience!

an
Review №71

The work that was performed by J.L. Anderson was done on my Father-in-laws home. My wife and I have used J.L. Anderson on other occasions and have always found their technicians to be knowledgeable and hardworking. Which translates into good value and good quality. We, like most of society, are very busy and we really appreciate the notifications, response times and professionalism.Andrew KingmaMy father-in-law was quite pleased which makes my wife and I very pleased as well.

Jo
Review №72

Tim serviced us. He was right on time, courteous, and careful. He found an expected problem and solved it. We couldn’t be more pleasedJohn Schneider

G
Review №73

Anderson does great work and stayed in communication about ordering parts and scheduling work. They also responded quickly to an urgent situation on a holiday weekend.

Ki
Review №74

I do not recommend if you live in Rossville. While the staff was very courteous, professional, and knowledgeable they charged us $119 just to come see us. Then, after screwing on a piece of scrap metal (see pic) to fix our issue, they charged us $86 which was the cheapest service code.

Ch
Review №75

Experience was good. Installation was much quicker than I thought it would be. Workers made sure everything was neat and clean - no debris - when they left. The work outside looks great. Good follow up after installation to answer questions and make sure I was satisfied. They were very professional, Im very happy, and would recommend them! Yea, Ive got air!

Cr
Review №76

Great experience from beginning to end. Jacob and the service team were very professional and courteous, attentive to the needs of the house and pets, and added a feature beyond the estimate at no cost. System is amazing and very efficient - and the app to operate it is very helpful (and pretty cool).

Li
Review №77

I just had my furnace and AC replaced by JL Anderson and they were very thorough and polite. They took the time to show me how to set up the fancy new thermostat and even filled out the energy rebates for us. My old furnace had not been installed properly and they custom fitted some duct work and cleaned up the mess and poor job that the other place left years ago. I really like the way they treat and truly care about their customers.

Ri
Review №78

Furnace went down on one of the coldest days of the year and they had a tech an hour after I called. Less than an hour later and my furnace was running again. Very polite and professional.

PJ
Review №79

I have experienced JL Andersons services both at my residence and our office building. When it came time to replace our almost 20 year old system at our home, Joe was very helpful and knowledgeable. He explained all our options and JL Andersons services. From the service call for no a/c, to Joes help and the great job the installers performed, our experience was absolutely wonderful. Everyone I have had interaction with from them has made me feel comfortable in my decision to use JL Anderson. Way to go, keep up the great work!

Ty
Review №80

AC died. JL Anderson came out the day we called to assess it, and then topped it off with coolant (free of charge), and helped it limp along until they could come out to install the new one. New install was painless, and the guys were very friendly. Answered all of our questions. The house is cool again just in time for summer. Excellent customer service, and they installed a solid system. Well be using JL Anderson again.

Je
Review №81

The last visit did not fix my problem.Im beginning to think that the hot water heater you installed within this year is a dud. It does not get the water hot enough even though it is turned up to high. My dishes are not getting clean in the dishwasher. And I called because I have to wait over a minute for hot water to come to my kitchen faucet, whereas with the old water heater it was almost instantaneous. I would like this water heater removed and a new one installed. Also, when you installed the present heater, you said the old one was under warranty but still it cost me over $600. I have never understood why.

Br
Review №82

Excellent! From start to finish this group did great! Joe was super knowledgeable about all our options, helping us pick the right system for our home. The installation was amazing! The team did great with circumstances that were not exactly easy and did it well! So impressed with everything! Couldnt be happier. Thank you Anderson Heating & Cooling!

Ch
Review №83

Very pleased with the service and the value we received from Mike at Anderson Heating & Cooling. Mike made a service call to my home, diagnosed the heater problem explained the needs and after the explanation he completed the repairs. He was punctual, polite and very knowledgeable, we will use them again when the time comes.

da
Review №84

Always great to work with. Their work is top notch and they take the time to make sure you understand all the details before, during and after an installation. They did an excellent job with a new HVAC a few years ago so I knew they were the right folks to call when I chose to go to a tankless water heater system. Highly recommended!!!!

Mi
Review №85

Truly a wonderful company. There were some hiccups with the repair process, BUT the company handled everything wonderfully. I think it says so much more about a place when they can make a customer happy after something comes up much more than when everything just runs smoothly. A great, reliable place you can trust.

Sh
Review №86

We have used JL Anderson for many years doing our maintenance on our unit. We knew for the last two years we were going to need a new system both air and furnace. Jacob came and gave us a few quotes and guided me in making a good choice for the right system for us. The installation crew were efficient, prompt, and cleaned up their mess at the end of the day. We were more than pleased with JL Anderson.

Ju
Review №87

J.L. Anderson did a great job installing our new furnace & A.C. units. They anticipated it would take two days, but were able to finish in only one day. The installers were professional, knowledgeable, courteous, & explained each step of the process. After the work was completed J.L. Anderson kept in touch with us & returned a few days later to be sure everything was OK.

Ga
Review №88

We had an excellent experience with JL Anderson Heating and Cooling. They recently installed a new Trane furnace and A/C system at our home and we were very satisfied with their work. Joe is very customer oriented and clearly explained the different systems available to us, making many suggestions that helped us decide. When they installed the furnace and A/C, the workmanship and demeanor of his crew was professional and courteous. Their experience was evident when they crafted the sheet metal ducting and piping for the furnace. I highly recommend Joe and JL Anderson and will continue to use them in the future.

PJ
Review №89

I am familiar with JL Andersons work, as they have been the ones that service the office building where I work for at least the last ten years. They are always incredibly responsive when there are issues, and they get things resolved in an efficient manner.Beyond that, I will have a hard time justifying using anyone else at home due to a recent interaction I had with them and a competitor. This competitor, while incredibly thorough and knowledgeable, quoted me what seemed to be a very high price for replacement of a part that was still under manufacturers warranty.Knowing the quality of work that Anderson does, I called them for a second opinion. They independently confirmed the initial diagnosis but were able to make the fix while avoiding several hours worth of work for which the competitor was going to bill me.All told, JL Anderson saved me 60% over the competitors reduced service contract pricing. I will be using JL Anderson exclusively going forward, and I will not be looking back.A big thank you to Scott and JD, the tech and service manager with whom I dealt! You guys know how to get and keep loyal customers!

Na
Review №90

We could not be happier....everyone at JL Anderson is professional AND friendly. Their customer service is second to none! We cant wait to see the improvement in our air conditioning as a result of our new Trane unit.

Wy
Review №91

Tim arrived early both days and was prepared and performed his duties efficiently and maintained his professionalism while being very pleasant.

Ji
Review №92

Kirt was very knowledgeable and clearly explained all of the facets of the options available.

Ch
Review №93

The experience was great. I inquired by filling out a form online. I received a call the next day. I was able to schedule a time for Joe to come to my house. I wasnt sure what type of units I needed and Joe was able to help me figure out what was right for my size of house. The install was scheduled fast and the quality in work was great. I appreciated how easy Anderson made the process for me. We are extremely satisfied with our new equipment and the experience Anderson provided.

Vi
Review №94

The team was on time and very professional. No wasted time on the install of the part.

Ji
Review №95

Mike was great! Very helpful and explained options clearly

ji
Review №96

Called for a check up on my furnace and got quick appointment and response from the technician. Given details of the issue and my options to repair or replace due to cost comparison. Escalated to a sales team estimate visit.

El
Review №97

Repeatedly, I have used Anderson for central air maintenance but also for my very temperamental steam boiler furnace. Exceptional service, knowledge & communication. I’m 200% pleased with the work and Ron has been a blessing. Highly, highly recommend!

Mi
Review №98

I called for a non-emergency service call to check out my air conditioning. They came out in a couple of days because I wanted first thing in the morning. Everyone was friendly and kept me informed on my appointment. Richard called me to tell me that he was on the way even though I had a first appointment scheduled for the morning. When he got here he was friendly and professional.

Es
Review №99

J L Anderson was fantastic! I knew exactly when they would be coming so I didnt have to sit around all day waiting. They also sent a picture of the technician who would be coming. Excellent service and value!

al
Review №100

Anderson Heating and Cooling came out to do a HVAC evaluation for a new house we were considering purchasing. Jacob Day did a very thorough inspection of the air conditioning and heating systems. He was on time, professional, and very knowledgeable. He also gave us information about Andersons service plan and types of humidifiers available. I would definitely use Anderson again and recommend them to others.

Information
73 Photos
100 Comments
4.9 Rating
  • Address:3229 Olympia Dr, Lafayette, IN 47909, United States
  • Site:https://jlanderson.net/
  • Phone:+1 765-359-7506
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Commercial refrigeration
  • Furnace repair service
  • Heating contractor
  • Mitsubishi dealer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
Offerings
  • Repair services:Yes
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