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Kings Towing and Service
4657 Western Ave, Knoxville, TN 37921, United States
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Kings Towing and Service

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Jo
Review №1

My son is a student at UT, Knoxville. Last week his car would not start and needed a tow. The car was in one of the parking garages. Kings is only one of a few companies in town able to tow out of a parking garage. The driver was quick to arrive, professional, and best of all.....did not charge extra because it was a parking garage. If we ever need the service again, Im calling Kings!

Ra
Review №2

Such a good experience. I couldnt stay with my car and I felt confident that they would take care of transporting it to the dealership for repair. They gave me clear instructions and stayed in communication with me until after delivery, at which point my payment was handled easily over the phone with a receipt texted to me while still on the line. Price was very reasonable. Highly recommend and will use again if needed.

Sa
Review №3

Brandon was so friendly, insightful, timely and helpful during the entire process! I would use their services again and I would highly recommend using Kings Towing! Thank you!

Ju
Review №4

Really fair prices for good service. I crashed my car in the front and they fixed my car at a fraction of the price that other dealerships were offering. They even gave me brand new headlights. Highly recomend.

Ka
Review №5

Driver was fast and very helpful. Great recommendations for where to go for additional service. Hopefully I will never need a tow service again but if I do, I know who to call. Thanks for the help.

Le
Review №6

Excellent, professional service. Called for a quote at 8am. Brandon arrived within 15min. He went above and beyond to tow a car from a storage unit to our home. Would highly recommend and will definitely use again in the future.

Ni
Review №7

My car broke down on the interstate (chevy cobalt), I was quoted $85 to tow my car back to my house (between 5-10 miles)When the gentleman arrived with my car, he was very professional and backed my car into my parking lot. Its a small parking space, but he lined it up perfectly straight. The best part is that there were no hidden fees, it was exactly as they quotedThis was the most pleasant experience I could have had with a dead car and a tow truck. My driver was nice and had a great sense of humor but very professional. It definitely helped lighten up a difficult situation.I will definitely use this company again. 10/10 would recommend!

Br
Review №8

Great customer service, very responsive. Affordable price. I was really caught in a pickle, being an out of town traveler and breaking down in a somewhat remote area. The nearest Mopar dealer was 40 miles away. The driver, Brandon, arrived promptly (actually early!), and was very helpful. With him being local, I trusted his advice and chose a different dealer to take my vehicle to, and Im SO thankful that I did! Secret City Dodge was the right place to go. It all could have gone so wrong, but my call to Kings was the first step in the right direction!

Ik
Review №9

Very reasonably priced, quick to arrive and the driver was extremely courteous, worked very quickly & also very skilled getting my truck to the top of a steep driveway,Definitely recommend them.

By
Review №10

I drive a Tesla and (for reasons I wont bore you with) was concerned with having it towed. Brandon was cool and SUPER nice to deal with. He talked me through what he was doing and put me at ease. His expertise shined and I wouldnt hesitate to have him help again. Hands down the best towing experience Ive ever had. You can trust him with whatever youre driving.As a plus, Brandon also called to say he was going be an hour early!

Do
Review №11

Very professional very friendly. Driver was early, (and Im not complaining, I was very pleased) nice and helpful. I highly recommend Kings Towing

Mi
Review №12

Brandon was great, personable and did excellent work, service took 30 mins from the time I called to vehicle being dropped off to my destination VERY FAST!

Ne
Review №13

These guys were great. On time, handled my car carefully, and the driver was very courteous and friendly.

Da
Review №14

Great service I call Kings towing every time I need a tow. Brandon there tow truck driver helped me start my truck today and I didn’t evenneed to have it towed. He helped me diagnose my trucks problem and was very knowledgeable about engine issues. Brandon towed my truck at a previous time and did a great job then as well. The staff I have spoken with on the phone and all the drivers that have come to my house in the past have always been helpful and courteous.

Sh
Review №15

The driver that arrived, Brandon, was knowledgeable, friendly and professional.

Ga
Review №16

Excellent tow company at an affordable price!I had them pick up a classic car for me on 12/3 and was nervous at first as I just found the company on google. But I will confidently say this company did a fantastic job at taking care of the cars safe delivery and the driver did an outstanding job! I believe the drivers name was Rick? He picked up my classic Dodge car and took great care of it regarding pick up and delivery! Because of his outstanding work yesterday I will now ONLY use Kings Towing for all my tow needs and won’t call anyone else but Kings towing for all future work!Thanks guys for a 5 star experience!

Pa
Review №17

Brandon is amazing. Professional, reliant and customer oriented. At UT Medical Center today a lady backed into our Toyota Rav causing damage and could not be driven back to Kingsport. After calling AAA, Kings Towing was mentioned. I spoke to owner who told me a driver would be out within the hour. We dealt with UT Med Security and he provided info where our car would be. Brandon stayed in touch by phone letting us know when he would be there. He promptly loaded and we took off. We discussed vehicles and other subjects on our trip making it go by faster. He got our car in our driveway with ease. Wanted to share that this is a wonderful business and Brandon is the best. Patty and Doug Dellinger

Za
Review №18

Absolute professionals. Arrived on time and were very polite and helpful.

Da
Review №19

Very responsive and friendly. Called and got them on the phone right away, he was very friendly and said it would take about 25 min for him to get there, he was there in 15. He knew right away the proper way to tow my car up on the bed. Specifically he did NOT just slap some chains on the suspension and start yanking away. He took the time to use the proper tow point and anchor, even though it was less convenient for him. Then he also took the extra time to tie the car down with soft straps in stead of the easier and faster chains. My wheels and I thank him for that.The ride back to my house was fun. I enjoyed hearing about all of his travels around the world. Finally, he took the time to back the truck up my driveway to the garage door so the car could roll into the garage for the repairs I was unfortunately going to have to do. (no getting neighbors to push it in)This was the complete opposite of my experience with another company in town hired through my roadside assistance from my cell phone company a few months prior. In that case I was on the phone for 25 min with the call operator trying to tell her why highway 11W was the same road as Rutledge Pike. Then waiting another hour in June heat for the truck to arrive, to finally argue with the guy asking him to not tow my truck by the control arms, but on the frame.Kings Towing is now in my cell phone, hopefully I wont need them, but there just in case I do.

gr
Review №20

I hit a pothole hard on 75 and this nice driver helped me so much, I’m from out of state and a 20 year old so I didn’t know what to do, my parents weren’t with me and he was so nice. He was very understanding and didn’t even charge me the full amount because I was so upset. I would recommend them anyday

to
Review №21

Excellent Service. I recommend Kings to anyone looking for a tow. Robert provided excellent customer service. I was notified with a personal call when he was going to be late and I was notified when he was on the way. I wanted a pickup from a dealership, but there was an accident and he had to take care of that first. That is totally understandable and it did not take him long. Also, I paid what I was quoted on the phone, Nothing more. Highly recommended!! Thanks Kings!!!

Al
Review №22

Definitely the best towing experience I’ve had ! Brandon ( the tow truck driver ) was amazing, considerate, and friendly . He talked to us the whole way to the mechanics and even made sure we had a way home ! He definitely went above and beyond and turned a very hard and difficult morning into an enjoyable experience

Ka
Review №23

Best priced, best service in Knoxville. They always go above and beyond what they need to do to make sure cars and the drivers are cared for. Thank you, Kings.

Je
Review №24

Excellent fast and perfect communication

Li
Review №25

Thank you Clay Estes for the great towing experience! King’s Towing is the only place I will use in Knoxville. Very quick and wonderful customer service!!! Great prices too.

br
Review №26

Ive had several experiences dealing with Kings Towing and they have all been 5 star! They go above and beyond to help you and the owners integrity is unquestionable. There are not enough positive things i can say about them so Ill just say Ill come back without question. Absolutely classy, respectable, honest man. I want to personally say thank you for all your help.

TK
Review №27

These guys did a great job for me. They towed an old project vehicle from a storage unit to the garage at my new house. They kept to the quoted price even though the pick and place was a bit trickier than they were expecting. They arrived quicker than promised. The driver had to back around a couple tight corners to get to my vehicle but had no problems doing it. Good driving skills.

Ce
Review №28

He came right on time and was really polite. Reliable and inexpensive!

Mi
Review №29

My car broke down on my way to Ohio. I was so upset and worried that I was stranded. I looked up towing services and Kings came up on my search. They were a blessing. They came and picked up my car, dropped my dog and I off at the hotel and fixed my car the next day (it was the weekend)! And the repair costs?! Amazingly affordable. Super sweet, understanding and accommodating. They came to my rescue. Thank you!!!

Ju
Review №30

Very quick service, great prices, and awesome drivers. We had to use Kings twice this past week, as we got a moving truck stuck in the mud. We called Kings, and they were there within 15 minutes to winch us out. Then the same week we had to tow my car to Carmax, different driver, but just as nice. Both cases were a breath of fresh air compared to what Ive dealt with in the past with tow companies. I wouldnt use anybody else in the area.

Ma
Review №31

Mark from Kings Towing did a wonderful job when my car broke down and needed to be towed. He was coming from a totally different part of town but made it to me in less than 30 minutes after I called AAA. He was incredibly quick and efficient with getting my car loaded onto the tow truck and gave me a ride to where I needed to go. The inside of his cab was, honestly, probably the cleanest car Ive ever been in, and was kept nice and cool. He went above and beyond to be polite and pleasant and make a rough day a little better. I will remember Kings Towing and recommend it to my friends!

Sh
Review №32

Robert did an amazing job of getting my sons car back onto the driveway. (Very steep driveway with a fall on one side) it was a tricky and complicated job but he kept us updated on what he was doing every step of the way.Thanksgiving was saved thanks to Robert

Me
Review №33

Awesome experience. Rick was very engaging and got my Mercedes safely to the dealership. So grateful to have met him and he even dropped me off at a restaurant within one mile so I could have food. I was stranded 2.5 hours from home..and Rick made that experience a nice enjoyable adventure.

ja
Review №34

I needed my old school car towed home from a repair shop. So I searched online and found Kings Towing and noticed the high marks in reviews so I gave them a call. Within 90 minutes Robert, the driver met me at the mechanics shop and towed my 1972 El Camino home. He loaded my Baby on the flatbed with care and unloaded her in the precise location next to my driveway. Talk about skilled! This guy operated this huge truck like it was a remote controlled vehicle!

Re
Review №35

Rick was great. This business is top notch. He helped me figure out my vehicle problems before we had to go to the dealership. I would definitely recommend Kings Towing.

Cr
Review №36

I called several other companies before deciding to go with Kings towing but they had the best attitudes and best rates!I definitely made the right decision!Clean, prompt, professional and by far the best customer service!Thanks so much Kings Towing!-Crystal Heather

Be
Review №37

Professional and flexible. Car needed to be towed to mechanic and we were out of town. delivered the car on time with no hassle. staff is friendly and very professional. highly recommend them

On
Review №38

I was in an accident this past Sunday. I was so stressed out and aggravated. This was the only towing company I could find that was open. They were amazing! Made me feel so much better! Sherman was my driver. He was nothing but polite and very quick, did not have to wait long at all.Thank you guys so much.

Ma
Review №39

Best Towing Company in Knoxville TN! Affordable, Reliable, and Friendly just what a girl needs now and days other towing companies want to charge an arm an a leg when a girl calls. Thanks Guys for all your help.

J
Review №40

Excellent Service! Our driver Brandon was on time and very nice! Thanks!!

ma
Review №41

Theres a reason kings has such a high rating. Great Great service, really helpful driver and was done in less than 10 minutes. Highly recommended

Li
Review №42

This was the first time I had contacted Kings regarding a lock-out. The gentleman who got the job done was very friendly and helpful. I would recommend this business to anyone, especially if you live around Western Ave.

Ti
Review №43

I had 3 kids under 4 in my car when my car broke down on the interstate. Called them because of their ratings and was not disappointed! They got there really fast and were very patient with me. This was my first time breaking down they were very kind and understanding! I would use them again and would recommend them to anyone and everyone!

Ma
Review №44

This is more of a warning to those, like myself, who are considering using this place based on their star rating. They held my car for over 2 weeks “looking for used tires” and then ignored all of my calls for 8 entire days. I had to arrive in person several times to even get an update on my vehicle. Not too long after receiving my car from them, I found that they used a dry-rotted tire and my own spare tire and then they charged me for those tires! I would highly advise against even considering this place. Save yourself from your situation getting any worse and find another service.

No
Review №45

Greatly appreciate the excellent and kind service at Kings. They made me feel very safe and comfortable when towing and during body shop process. Knowledgable, genuine, and affordable. Thank you Kings Towing! Highly recommend.

Jo
Review №46

They got to me as fast as humanly possible especially during rush hour . They were courteous as well. They really took care of me when i needed someone too. Thanks guys ..and WOW great price too.

Vi
Review №47

Kings Towing responded immediately to our call on a Sunday afternoon. They were quick, efficient, knowledgeable and professional. Ricardo discounted our charges due to the fact that he only had to jump-start the car instead of tow it. (Even though he still had to help us get it to Sears!) We highly recommend Kings Towing to all. And if youre lucky, youll get to meet Fidel!

He
Review №48

Stuck on the side of the road. I called King’s bc if good reviews. Driver was prompt, friendly and helpful. Would definitely recommend!

Li
Review №49

Magnificent! These guys were so kind and quick that I just had to give them the most positive review I could! They pretty much saved the day for me.

Jo
Review №50

Rick was very professional and courteous. While most towing companies would have just towed the car with no questions asked, Rick wanted to find a solution and get me back on the road quickly. It ended up being a dead battery and was solved by cleaning corrosion off of the posts and a jump start. He went the extra mile and followed me to Autozone and made sure they properly installed a new battery. Highly recommended.

Na
Review №51

I called on a Sunday at 1pm, was called back within 5 minutes and the driver showed up soon after. I was getting a non running vintage Impala towed. The driver was courteous and saved my son and I another 30-45 minutes by helping us move it into storage. Ghaith was the best.

Sh
Review №52

The best part of my broken car experience was Kings Towing. A great team that helped me out with no problems and it made things so much easier. It helps when people care that your in a problem situation and want to help out. Also Mark, my driver was great both times. I couldnt ask for a better guy in my situation.

Ka
Review №53

Robert was very professional and helped us jump off our car to save us a trip to dealership. It was only the battery. We were thankful for his expertise.

Al
Review №54

Robert did a great job towing my car! They were there in less than 30 mins. Very fast!

Ca
Review №55

Fast and great service, I think my drivers name was rick he was fast and helpful and a nice person in a time when i was not in the best of moods ........car trouble sucks but his attitude made me feel more at ease

Ch
Review №56

King’s worked out a reasonable deal to flat bed my car to my dealer, which was a bit out of their way. Rick arrived on-time, was professional and courteous in every way, took great care, and handled the entire delivery in an hour, including a follow-up call and text. A great experience and a nice guy. I’ll refer everyone I know to King’s when in need of a jump, lock-out, or tow.

Me
Review №57

Great, friendly, fast service. He arrived to tow my car at the exact time he said hed arrive. He was courteous and I would recommend him.

Ry
Review №58

By far the best towing company I have ever used. They are the friendliest people and will help you no matter what the situation is. I found myself with a blown engine on the side of the highway. Within 10 minutes they were there to help and offered to take me to a hotel. The owner will go out of his way to help you and make sure you are taken care of. I 100% reccomend this company to anyone! They are awesome!

ke
Review №59

What a joke called 730 said would be my house 830 to 9 no show at 930 I call ask they said on there way 1015 no call no show I call them to ask how much longer got a crap answer so we cancelled and they could care less typical! Will NEVER USE YOUR SERVICES Thank you for wasting my time!!

Ga
Review №60

Used this week thru AAA, They towed and then repaired my vehicle, reasonable price and very accommodating. Was back on the road within a few hours. Would definitely recommend and use them again. Thanks

Ar
Review №61

They have the best price in town and good mechanic! If you wish to do your car repair quick then this is a place to go.

SH
Review №62

I got my car towed this evening from work...I’m always uneasy about tow truck companies..But the man who towed my car,definitely reassured me that my car was in good hands..I highly recommend this company..It was also very reasonable in price as well..

Ja
Review №63

Rick was fast, friendly and very professional. I would recommend him and his services to anyone! He was on time and the tow from Maryville to Knoxville was very affordable!

To
Review №64

Robert was very professional and took the extra steps to make sure my vehicle was loaded safely. When shopping around for the best price in the area I didnt find a better price than Kings.

Ed
Review №65

This place is super fast and I dont just go throwing reviews up and he is very fair on price....even the owner which is indian or from India or something he is cool...

Pa
Review №66

The Best in town my car was towed with carei really recommend kings towing to any onethanks for mike the driver he was so kind and careful

Me
Review №67

Even after the tow truck got hit while loading our car, the driver still loaded my husband and our car up and got them home.

Se
Review №68

Installed alternator.

Mi
Review №69

Called these guys to get my car towed to the local dealership. I called in the morning, said that I had to be there at 3 oclock, could ypu guys come around 2:30 to 3 to tow it. The dealership is only 5 minutes away. They said yes well be there. Never showed up to get my..... I dont recommend

Jo
Review №70

Great service very quick great pricingAzad (driver) was great.

Cy
Review №71

My husband is sitting on the side of the interstate in Knoxville TN. I called Kings Towing and was given an approximate price based on $75 plus $2.00 per mile. My husband called and told him that he was 98.2 miles from the dealership which he wanted to be dropped off at in Cleveland TN. The price was $250. My husband sits for an hour before the tow arrives. Th driver tells him $350.The guy then does not answer the phone. Do we all get the picture? This guy is a shister. Do not bother to call. Please pass this on to your friends and family.

Mo
Review №72

Very quick getting out to me, safely got me off the interstate and into the tow truck, very pleasant experience. Shout out to Robert the driver!

Al
Review №73

Very Fast and Wonderful Service! The driver was very helpful

Ma
Review №74

Great service. The driver was very friendly and quick.

Ju
Review №75

They were fast, professional, and took great care of my car. Highly recommended.

Ab
Review №76

Responded very quickly & provided great & friendly service. Would definitely recommend!

Ma
Review №77

They are the best in the Knoxville area...They have towed me 3 times and put a crank shaft sensor on my car...Kings is the best....Thank you.

Ca
Review №78

I had a great experience with Kings Towing, I knew something was about to happen with my car and the starter went out. Azad arrived within 20 minutes and had me and my car where we needed to be in another 20 minutes. Was $75 for about five to eight miles from Cedar Bluff to Karns Motor Company. I rode with Azad and he was very polite and professional.

Ky
Review №79

Thanks robert. It was a great experience.

Ma
Review №80

Robert was awesome did a great job and a fair rate.

Mo
Review №81

Really racist and disrespectful people that will just hang up the phone on you and say things that is not nice of you say no to the price. You guys are the worst.

Je
Review №82

Great customer service. Id definitely call them again.

Al
Review №83

Branden was very professional

Ji
Review №84

Kings towing is a great service to use, best price in town and great drivers. Thanks to Robert for getting my car home safely.

Ty
Review №85

Robert came and helped me get my car when it was down. Use King Towing when you are in the knoxville and surrounding area. 👍

ri
Review №86

Had a very helpful driver and a excellent experience. I would say ask for Robert.

St
Review №87

Great in the days. But I think they have no service beforce 7pm.

Ki
Review №88

Never even called back when we needed their help

Je
Review №89

Great service. Quick, friendly and affordable.

En
Review №90

Dont pay with your card, try to pay cash to avoid any inconvenience, trust me. Although they will eventrully refund any accidental charges.

Fu
Review №91

Quick and reasonable prices

Mi
Review №92

Very good rate nice driver and fast

Ka
Review №93

Professional and friendly driver.

ad
Review №94

85.00 bucks for a 3 mile tow literally? I am a mechanic by trade and have alot of vehicles towed by various tow companies and this one was by far the most expensive. Wont be recommending..

Ri
Review №95

Robert really took care of me. Thanks!

Ky
Review №96

They are a scam and will charge you 5 times the amount you are quoted!

An
Review №97

Great

Ma
Review №98

Very helpful

Information
18 Photos
98 Comments
4.5 Rating
  • Address:4657 Western Ave, Knoxville, TN 37921, United States
  • Site:https://towingknoxvilletn.com/
  • Phone:+1 865-268-4511
Categories
  • Auto wrecker
  • Towing service
  • Junkyard
  • Used car dealer
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:Closed
  • Friday:7am–7pm
  • Saturday:7am–7pm
  • Sunday:7am–7pm
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