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Summers Automotive Service
13205 NE 124th St, Kirkland, WA 98034, United States
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Summers Automotive Service

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SK
Review №1

Excellent service. Raya was so detailed on the findings and recommendations on what need to done right away and what can wait. She also sent estimates with pictures of findings and approval process was so easy. After the vehicle was picked up, she even followed up to see if everything is fine. Never had such experience before. I will definitely use their service going forward.

Be
Review №2

Amazing service! Summers Auto was able to schedule a used car inspection last minute and did an excellent job walking me through any issues. The information they gave me allowed me to make an informed decision on the purchase and everyone was great to work with. Would recommend this shop to anyone in need of auto repair. Fair prices and friendly staff!

Th
Review №3

I asked them to evaluate my vehicle to ensure it was road ready for a trip across the state in the heat. They took the car in quickly and provided their findings in a professional manner. I wanted the brakes checked as well. They provided their findings in a detailed format for my review and approval of items that I requested done at this time. I was very happy with the results of the repairs. I will be taking any future car repairs to their shop in the future.

Te
Review №4

Summers has a fantastic system where they send a report via text message that contains specific information and photos of their findings of your car. To actually see the photos and videos of what the mechanic sees and explanations is such a help. The price quote for repairs is specific and broken down by how urgent the repair is. Summers was informative and was attentive to our time-line. A very positive experience all around. I would highly recommend them.

Ma
Review №5

Summers Automotive outstanding service and quality of work truly stands out compared to other auto repair shops.I brought my Honda Civic to Summers with very noisy and worn out brakes. An inspection was performed and Summers text me the complete findings (with pictures) and price estimates with recommended urgent maintence issues that needed attention.I was instantly able to approve or disapprove the work I wanted done.I had complete front brakes, partial rear brakes, and a cracked serpentine belt replaced at Summers at a reasonable price.Summers is professional, helpful, friendly, and very personable.Highly Recommend!

Ha
Review №6

I’ve been going to Summer’s for a long time and they always do an amazing job with my car. They’re super honest, professional, and knowledgeable. They’re also very good at communicating with me about the work they were doing and what the issues were. I definitely recommend coming here !!

Je
Review №7

After having service for years at dealers, it was so refreshing to have such friendly and knowledgeable service at Summers. They did great work, I feel like my older diesel truck is in great hands with Summers.

Je
Review №8

Summers helped me out when my catalytic converter was stolen. They completed all repairs timely and made good recommendations on additional repairs. I am taking another vehicle to them for service because I can see they take care to do a great job.

Ju
Review №9

Absolutely AMAZING service. The most transparent and helpful mechanics I have ever worked with. They fixed my car and didnt even complain about how horrendously messy it was 😅 (I promise itll be cleaner next time!) I have already recommended them to a couple of friends, and I also recommend them to whoever is reading this review

Da
Review №10

I cant say enough good things about my car repairs at Summers Automotive. They are professional, honest, and their work is outstanding. Yan trouble shot the issue and repaired exactly what needed to be fixed, explaining what had happened along the way. Cant say enough good things about them and wouldnt hesitate to recommend them to anyone.

Ti
Review №11

Summers Automotive Service really stood out to me as a rare gem in todays Auto shops. Not only did they get the service repairs done well, but provided transparency and proof of all of the inspections and photos to back up findings. Personable and professional. Customer experience matters here. I would recommend this shop to my own children.

Sh
Review №12

It is a great feeling to know your mechanic is honest and not trying to overcharge. Raya in the office is delightful to work with.

Al
Review №13

Great experience with Summers Automotive. We had our car in to the dealers for a recall and the dealer gave us a list of suggested maintenance items. Summers went through the list and carefully checked what we did and didnt actually need. They found a few things the dealer missed and completed everything we really needed for a much better price. Fast, friendly and great communication with some helpful suggestions for preventing future rodent infestations under the hood!

De
Review №14

Summers is GREAT! They have managed to figure out problems with my car that others failed to find and fix. They have my complete confidence. I will go no where else for my services.

Tr
Review №15

This was my first time using this service when I needed my wheel bearings repaired. I was impressed with the professionalism and friendliness of the staff there. I was particularly impressed with the promptness and detail of the receipt, which also included pictures. Keep up the good work!

Ti
Review №16

Kept getting dead battery. Replaced it once already 2 1/2 months ago so when it happened again I knew something was wrong. At first they couldnt figure it out cuz car started for them every time. Frustrating! But Yan and I spoke and something I said made him go back to check on a part. By the time I got there it was fixed! Nothing showed on diagnostic tests. It needed a well-trained mechanic to figure out the problem. Thats what Yan is and theyre now the only shop Ill bring my car to! Plus they provided me with a nice loaner free of charge! Thats service!!!

Ma
Review №17

The service and professionalism provided at Summers Automotive is excellent. Story: I drove my 2005 Ford Excursion V10 up from TX to WA, and within a few days upon arrival I noticed a loud ticking sound coming from the motor. I had just recently had a new reconditioned motor from Jasper engines installed at a TX shop, so with only 3000 miles on it the loud ticking sound was very unexpected. Yan completed a diagnosis on the Excursion and discovered that the replaced Jasper motor seemed to be defective and to fix the problem the motor would need to be swapped out. I was now at my wits end with the Excursion, but Yan and Raya worked directly with Jasper and made all the arrangements and installed the replacement motor successfully, along with some aftermarket clamps and other parts that would assure a successful installation. Fortunately, Jasper provided a warranty that covered the motor. Summers Automotive provided me loaner vehicle while the Excursion was being fixed. This helped tremendously with offsetting rental car costs. I was so pleased with Summers Automotive attention to detail, that I had them upgrade the Excursion Suspension with the F250 HD Springs. Not only does the Excursion run strong now, but it also drives smoother than ever. I have just recently drove the Excursion back down to TX without any issues. Yan diligently inspected the motor out before my departure. This inspection provided the reassurance I needed for the long trip back to TX. Thanks again Yan and Raya.

Ki
Review №18

I have never left any sort of auto body shop feeling uplifted and having had a nice time, so this was a wonderful surprise! Raya was extraordinarily comprehensive and texted me a checklist with pictures of all the things my car needed fixing. I got a first-time customer discount on installation, and also got to use a loaner BMW for a few hours while they worked on my car, which was a nice bonus ;) Support your local small businesses!! They work twice as hard to get half the recognition from their community!!

P.
Review №19

Amazing team. They are very attentive, keep you informed the whole time about your car’s diagnostic /issues etc etc. I highly recommend them!

St
Review №20

I’ve been living in Seattle since 2008 and have gone to quite a few repair shops over the years. Just about every experience I’ve had at these places, left a bad taste in my mouth and my intuition had me feeling I was being ripped off and mislead. When my 2008 BMW 535 was having problems again, a good friend that’s been going to Summers Automotive for years, insisted that I take my car to them. Thankfully, I took his advice!!!. This place is honest and professional. Before you spend any money, they let know what exactly the issues are with your car and what’s the best way to go about repairing your car. They document everything (even sending you pics) and keep you informed throughout the repair process. Not once did I ever feel like I was being given the run-around or ripped off. For as long as I’m living in Seattle, I will always go to Summers Automotive. Oh, and make sure to connect with Yan and his wife, Raya, who works in the front (she is honest, awesome and caring.

Al
Review №21

I couldn’t drive my beloved sports car very far due to a failing clutch, so I decided to give a local business a shot! I am very pleased with the work that Summers Automotive completed on my Infiniti. I would definitely come here again for any concerns with my vehicles.

be
Review №22

I went in to fix my engine light, oil level and brakes. They were very informational and went through all the options step by step. I needed to get the car back in time for work that next day.they pushed up my slot so I was able to have it finished earlier than expected. All in all a great place for an Honda vehicles

Sh
Review №23

Summers Automotive Service is a honest, helpful, and positive experience working with the team. The level of communication, service, detail, and care is excellent.

K
Review №24

Super friendly and helpful, had my car running smoothly in no time! Plus took time to explain when I had questions and took photos of everything

Ga
Review №25

They were fast and efficient. Very friendly and helpful. Gave me diagnostic items to check at next visit.

Co
Review №26

Great Place. Brought my truck in to get the brakes done with a full inspection and my truck was in and out in a day. They were amazing! Very honest and helpful. Even during this time of COVID-19, they took care of me like no other. Sanitary and safe. They are open at this time and very helpful. I fully recommend.

Ry
Review №27

I’ve been to Summers many times over the years, with 2 of my cars, and my wife’s previous truck and now her SUV. Every time they are extremely nice, professional, and get the job done right.Once, they were given a refurbished caliper on a break job they did for me, which had a slow leak. I noticed it a month or so later because my break fluid went low. I called Summers about it, and they had me bring it in that day and fixed the problem right away. Excellent customer care and service! I highly recommend them!

An
Review №28

I have had nothing but positive interactions with everyone at Summers! They’re able to work on domestic and European vehicles which is a huge plus for me. They really go out of their way to get my car done quickly and there is never high pressure sales or fear tactics. Truly impressive service. Go no further than Summers!

Bi
Review №29

Having a mechanic you can trust is one less headache in life. Ive been taking my vehicles to Summers Automotive Svc since I moved into the Kirkland area over 10 years ago and I have no regrets. Nice people.

Zo
Review №30

Very professional! Raya is the sweetest and really cares about your experience. Highly recommended!

Re
Review №31

I recently had to take my aging SUV in for repairs. The new owners were knowledgeable and helped me quickly. They found a great solution for one problem I was having that took some research. Ill definitely use them again.

Je
Review №32

Yan & Raya are great to work with. Prompt and delivered on time. Most notable is that Yan went the extra steps to research upgraded steering components for my lifted truck. Huge improvements over the worn out stock parts. Improving towing and ride quality. They took the time to show me personally the issues once found. In addition, they took pics and video to share with me. Every concern for f mine was addressed and fixed. I will and have refer them to friends & family!Jeff

Br
Review №33

Happy with the quality of service, friendly/effective communication, speed and price. Had two larger jobs done here: clutch replacement on a 1999 VW a few years ago and alternator/water pump replacement on a 2007 Honda in 11/2019. In both cases communication was good, job was done right and quickly, with no surprises. Also appreciate the ability to drop off after hours.

Cy
Review №34

These guys are great. They do good work for a reasonable price. Id recommend them to anyone.

St
Review №35

I own a 2001 Jeep Grand Cherokee, which I bought new160,000 miles ago. The entire drive chain has been flawless and is still untouched. I entrusted the very few things I could not do myself to Olympic 4X4 Supply in Snohomish, WA for years. Olympic, due to its superior service record has become overwhelmed with business and has a long wait list for its service work. The owner, a close friend, recommended Summers to me and I took the recommendation seriously. Summers is much more convenient to where I live as well. I was not disappointed in the least. They are prompt, courteous, do excellent work and their prices are very competitive. I have now found a new location for all my Jeep service and have recommended them to a number of my friends.

Bo
Review №36

Ive been a customer for a long time. Great service, great people and outstanding ethics. Great pricing too! There is just nothing not to like.

Ry
Review №37

Summers was the first mechanic shop I brought a vehicle to in 2003 and I am happy to say that the quality of their service has remained excellent in all the years since. I recommend their services without hesitation.

Sa
Review №38

Great service.

Ca
Review №39

Summers is great! Ive been going to them for 3 years. I feel like they are honest with me, have good prices, and go the extra mile to provide good service. Theyre straight up about whether a certain service is needed or just beneficial.[3 years ago] They fixed my car in a reasonable amount of time, for a reasonable amount of money. I was also very pleased with how they answered my questions. I felt they were honest with me, and treated my car well. They were recommended to me by a family member, and I am very glad I went to them!

st
Review №40

I had Summers do my brakes both front and back... when I had a problem on the front brakes they stood behind there work and fixed it for free... 5 stars and great service.

Sh
Review №41

I have taken my Honda Pilot to one other place and between the two, I trust Summers. I have never had a bad experience here. From now on my family will be working with Summers even though its a little out of the way for us its worth it!

Ju
Review №42

Summers keeps my car reliable. I know I can trust their work and their word.My Focus now has over 220,000 miles. It was running a little rough and I was planning a road trip so I took my car in to Summers. They did their magic and cleaned out the systems that needed cleaning out (sorry, I dont know the correct terms). The result was greatly improved gas mileage and it ran smoothly. Thanks, Summers!

Ly
Review №43

I have been a Summers customer for several years. Their customer services is excellent, staff is friendly, quick to respond to questions and offer sound honest advice. Their repair work is dependable and their rates are reasonable. It is important to me as a single woman to find a repair shop that will not take advantage of my lack of knowledge, Summers has a work ethic I respect and have and will continue to refer friends and family to them.

f
Review №44

Took my wifes car in to get checked out and they were very upfront and honest. They told us the issues with the car and we actually decided not to get anything fixed at that time. They didnt charge us for the inspection and also didnt push anything on us. I felt like they were very trustworthy and I will definitely be back when I need another car serviced.

Da
Review №45

Reliable, Quick and RespectfulIve finally found a mechanic shop where everyone is nice. They always explain whats going on with my car and take the time to answer all my questions. Ive been a happy customer for 7 years. The service and repairs are the best!

Ca
Review №46

This is my first time working with Summers Automotive and I was very pleased. They fixed my truck at a reasonable price, did a great job and their customer service was wonderful. I will definitely be a repeat customer. I highly recommend this shop. They dont try to upsell you or take advantage of women.

Ca
Review №47

Its been nine years, however, it still bothers me to this day. My then 73 year old mother; retired and living day-to-day on a fixed income brought her 1987 Subaru into Summers Automotive for a coolant leak. They pulled the engine from the vehicle, and removed the passenger side cylinder head, and told her the head gasket was leaking. They also stated the drivers side head gasket, the water pump, timing belts, and rear main oil seal also needed to be replaced ($1,400.00 parts & labor on a vehicle worth approximately $800.00 IAW Kellys Blue Book at the time). Long story short; I towed the vehicle home and quickly discovered the water leak was due to a ruptured coolant by-pass hose ($20.00 part + 1/2 hour labor to fix). In addition, I noticed the rear main seal was not leaking and the water pump looked new. Going over her receipts for past repairs, I found the water pump and timing belts had been replaced just 3,600 miles previously by the Juanita Firs Shell Station. After reassembling and installing the motor, I contacted the Better Business Bureau. The BBB quickly persuaded Summers Automotive to return all labor fees charged to my Mothers credit card (over $400.00). However, they never reimbursed me for my time, labor, parts, or towing. It is unscrupulous shops like Summers Automotive that tarnish their industry and make it difficult for honest, hardworking shops to gain consumer confidence.

Sc
Review №48

We have taken our F-150 to Summers a few times now for relatively minor issues. On one occasion the morning we were scheduled to go camping the alternator went out. Summers was able to fix it for us that same day and saved our camping trip! On other occasions we have always received great friendly service. Its really nice to have a shop like Summers that you know will straight up fix what needs fixin and not try to up-sell you other stuff you dont need.

Sa
Review №49

Ive taken all my vehicles to Summers Automotive for honest, caring, and efficient service.

JP
Review №50

These guys are absolute rocks stars! I have been using them for 15 to 20 years and recommend them to everyone. I have used them for everything from an oil change to an engine replacement. If I had to find a complaint it would be that they are so busy. However, if you call and really need something they have always said bring it in now and we will take a look. They only got five stars from me because I couldnt find the ten stars button.

se
Review №51

Very honest and good quality work!

Ca
Review №52

They have quoted me a price for work, then charged me less??? This is a great business. I wont go anywhere else,I trust them

As
Review №53

I love this shop. They take care of my Dodge Dart perfectly. You can’t go wrong with this place.

Di
Review №54

Ive been a happy customer for over 20 years and wont take my vehicle anywhere else. Summers stands behind their work! I have recommended them to many of my friends and acquaintances.

St
Review №55

They are very easy to work with, personable, thorough and efficient.The owner went to great effort to find a reasonably priced option for a expensive OEM part.Nice work.Thank you.

Da
Review №56

I trust Summers with any repairs my car needs. Theyre totally honest, and that can be hard to find. Theyre rates are fair and reasonable, too. My family and I appreciate you, Summers.

Ca
Review №57

The best service I have ever received from a shop, reasonably priced, can fix almost anything, and they get it done in a timely manner. I wont go anywhere else.

Ed
Review №58

Good service, fair price.

Wa
Review №59

My son, his wife and myself have been using Summers for our auto repair needs for several years and have always been very satisfied with their work, competence, price, their on time record and their customer service. I highly recommend Summers for auto repair.

Fr
Review №60

The folks at Summers completed the work on my older car in a true professional manner . They searched for parts that are no longer available and put everything back in place as if the Factory had did it . I am more than satisfied . I would recommend them to anyone who needs any type of help with there automotive problems.

Jo
Review №61

Great place! Fast, friendly and very reasonably priced

De
Review №62

They are the best on the Eastside! No one else has ever TOUCHED my 2005 Honda CRV except the folks at Summers. I followed Dean Schumacher (my mechanic since 1994) to Summers when he joined them, and they are all fantastic! Karen, Brian, Jeff, Dean -- the whole crew. They are always courteous, thorough, clear in what needs to be done. Honest to high heavens -- no one else comes near my car except the folks at Summers. 20 stars!

Mi
Review №63

Friendly, caring people, locally owned, quality work, excellent customer service and honest

J
Review №64

Great service.

S
Review №65

Ive been using Summers for over 20 years and my experiences could not be any more opposite than the one negative review.Summers has worked on every car Ive owned that was outside of warranty work. The list of cars includes:1997 Ford Explorer2002 Ford Excursion (diesel)Multiple Mazda Miatas2011 VW GTI2005 VW Bug (diesel)2009 Mini Cooper JCW2005 BMW 330i2003 Volvo XC901992 Toyota MR2Brian (owner), Jeff, Karen (who I believe have all been there the entire 20 years) and the team have always been professional and fair. Many years ago in high school I worked for a private car collector on cars, so I have some knowledge of cars. I often want to better understand what is broken, etc and they have always been willing to take the time to explain and or show me what was wrong.Writing a review for them here is new, usually after a service, if you have provided them an e-mail address you get a request for a review of your experience through a third party site. To date that site has 500+ reviews with a 4.93/5 rating or 98.6% positive, which in my book speaks for itself.They rock!!

Jo
Review №66

AVOID AT ALL COSTS!!! worst service by far i have ever experience at an auto repair shop! i had a transmission replacement - now on my third transmission in less than 2 year. Time without my car = over 1 month cumulative. Whats worse, the service - the owner on each occasion made it sound like his inconvenience to have to deal with labor each time and never once apologized for the inconvenience, time spent, stress of this situation - on the second transmission i had issues with hard, jerky shifting from 1st - 2nd gear, he told me that was normal and if it didnt soften in 6 months give him a call. After the third transmission my cars fan kept running after i turned the car off for 5-10 minutes and i brought it back again, they hadnt filled the fluids correctly, but said it was due to a common air bubble. my (3rd transmission) is now leaking and im finally taking it somewhere else. my engine has been completely removed over 4 times and im positive this has caused more damage to my car as i have had several other repairs since. worst kind of auto repair shop do not go here.

An
Review №67

So me and my family always take our cars here, weve done everything from replacing my Jetta engine, suspension, and cooling system leaks and all that fun stuff. weve taken our honda crv and honda accord and passat there too. When you go here, theyll give you very reasonable prices compared to other shops like Firestone. Jeff and Brian will always go over parts that are needed (they dont replace parts unless they need to, which is great) and will also include parts that may possibly need replacing in the process of fixing your car so you wont be shocked at the end with your bill and if the parts arent needed, your left with a smaller bill! I know that they also do checks on their work to make sure everythings good to go before you drive off. THEY STICK BY THEIR WARRANTIES. I had to replace my water pump, only to have it break again a couple weeks later (vw uses oem parts with plastic sometimes...) but it was fixed right away since it was under warranty with no problems theyre pretty understanding there! One thing you should know before going here though is that when you get your car back, itll probably be fixed perfectly with no problems but if youre impatient and dont have time to wait for them to get to your car and for parts to come in and all that, i wouldnt go here. Spending $2400 so i can pass emissions, every time ive gone in to check on my car theyve been adding on more days. i was supposed to get it back 4 days ago.. i called today (monday) and they said itll be tomorrow.. theyve been saying that since last tuesday... i know my car will be running great with no complaints, they just found a lot of things wrong with my car, dont open on weekends, and have to wait for my cold air intake to come in.

Yo
Review №68

Friendly and knowledgeable staff.

Information
2 Photos
68 Comments
4.8 Rating
  • Address:13205 NE 124th St, Kirkland, WA 98034, United States
  • Site:https://summersautomotive.com/
  • Phone:+1 425-823-5214
Categories
  • Auto repair shop
  • Brake shop
  • Transmission shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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