user
Juanita Collision Center LLC
13511 100th Ave NE #5207, Kirkland, WA 98034, United States
Appearance
Juanita Collision Center LLC

Comments
Mo
Review №1

Amazing experience. Very friendly and knowledgeable. Dent in my hood was fixed in 2 days and the hood looks like new. Will certainly come back for any future auto body needs.

Sh
Review №2

I was rear-ended and a friend of mine recommended that I come to Juanita Collision for my repairs. I’m so glad I did. They were so professional and their communication is top notch. They coordinated everything from the rental car to billing insurance and this made it super easy for me. Not only was my car looking like new on the outside, but the inside of my car was also detailed when I picked it up. Highly recommend!!

Li
Review №3

My Chrysler 300 was t-boned and they literally made it new again down to perfectly matched paint! They are meticulous professionals!

Co
Review №4

Working with Juanita Collision after our car was rear ended was a very positive experience. Their communication and professionalism were top notch. They did a great job on repairs and made the process of coordinating with insurance and car rental agency as easy as could be. Highly recommend using them for any car repairs.

Cu
Review №5

Jordan was very professional when giving me the estimate and was willing to work with me to keep the costs down. My vehicle was ready on time and looks great. Will recommend Juanita Collision Center.

st
Review №6

Brought my pickup to Juanita Collision Center through my insurance with a broken window, door damage and instrument cover damage from a smash & grab. The staff are super nice, and very knowledgeable. They did a fantastic job repairing the damage and returned my vehicle like new. They even washed it and vacuumed the interior. Definitely recommend them.

Me
Review №7

These guys do absolutely the best work, hope they will continue being successful for many years.

El
Review №8

This is the third or fourth time I’ve been to Juanita Collision and every time they’ve been super friendly, very communicative, and the work was great. Picked up my car today and they’d done some extra painting to fix some scrapes and the side of the car that they replaced looked amazing. My car was also sparkling clean inside and out. And they met a deadline that was shorter than they’d expected it to take. All round ideal. Highly recommend.

Aa
Review №9

Juanita Collision did a great job fixing my truck. From the initial estimate, follow up, insurance handling, and delivery the transaction was very smooth. The body work was done very well, I dont see the previous damage so I am very impressed. I would recommend Juanita Collision to any of my friends and family. Well done.

Ju
Review №10

Juanita Collision is amazing. The whole project was seamless, I got my truck back, and it looked like it had been professionally cleaned inside and out, even though I had only brought it in for body work on the bumper! To be clear, the entire car was perfectly spotless inside and out, as though they had literally spent hours detailing it. This place is top notch amazing. Never taking my cars anywhere else from now on.

Th
Review №11

Top tier customer service, extremely professional, timely estimates, good finished product and supremely nice people. Would recommend them to all of our friends.

Gi
Review №12

Wow!! I am seriously so happy. I got into an accident and had the whole front left broken (headlight, turn blinker, bumper) and some damages to the engine and door. It took about two weeks to repair. The entire staff was so friendly and communication was excellent. My car came back looking new and so clean! I recommend this place to anyone.

Da
Review №13

Took my SUV here to get my cracked rear bumper replaced. The job was done in only one day over the time estimated by my insurance company, and even thats probably just because they had to wait for replacement parts to be delivered. The staff was friendly and the quality of work was extremely high. The paint-matching they did on the replacement parts, as well as the fit/alignment of the installation, was absolutely spot-on and my vehicle was fully detailed when I got it back. I would recommend this place if you need body work.

Da
Review №14

They performed complete inside detail creaning in addition to some body work.Great service!

K.
Review №15

First time Ive used a collision center. Juanita collision center were outstanding.Brought my car in for a quote. I had a full quote within 10 min. The quote was explained to me. Things they recommend I get fixed and those that could wait.They did a fantastic job. The paintwork looks great.Fast communications via email. Didnt have to wait more than an hour for a response during working hours.They were very accommodating about when I can collect my car, due to a business trip I had.First 2 photos are after Juanita Collision Center fixed it up.Last photo is of the hood dent and missing paint.

Ka
Review №16

I had a bmw front bumper valance and guard replacement. Jordan was polite and professional and kept me updated on a daily basis. The only hiccup was the delay delivery of one internal piece which was not discovered until after disassembly. So i had to wait for some extra days for a one day job.

J
Review №17

Recommended by my insurance company for collision damage. Did a great job on my car and were really easy to work with. Also, the work is guaranteed and they returned my call nice and clean!

Ma
Review №18

Our vehicle was broadsided in an intersection. We brought it in for service. JCC represented the vehicle to our insurance company securing the funds necessary for repair. Once it was determined repairs were more than expected they again secured the necessary funds from our insurance company to handle the claim. All along the process we just needed to sit back and wait patiently. The door that initially couldnt shut now fits perfectly and the paint looks good. We had one small hiccup at the end with lights that didnt work but the shop took responsibility for it and corrected the issue. All is well. Thank you.

Mi
Review №19

5th time I’ve had a car fixed there, from fender benders to nearly totaled. The body work is A+ and the full detail puts it over the top. Best shop around.

Ne
Review №20

After doing a lot of research and reading many reviews we decided to take our vehicle to Juanita collision center to have the body repaired after an unfortunate hit while parked accident. From beginning to end it was the best experience we’ve ever had with a body shop. Tina was excellent every step of the way and arranged for us to bring our vehicle to the shop and had a rental vehicle waiting for us the morning we dropped off. Our vehicle was repaired before the promised completion date and looked absolutely flawless! Our family will continue to use this body shop and have referred many friends and family to them. If you are thinking about using Juanita collision center rest assured they will take great care of you!

Am
Review №21

Juanita Collision was top notch service the moment my son and I took his car in for body repair.1. Communicated without any issues with our insurance company.2. Honest and reasonable estimate. Stayed true to estimate.3. Finished on time.4. Performed excellent work on my son’s car.5. Coordinated rental car.6. Easy peasy - great staff.

JL
Review №22

I just picked up my car having had a repair done on the back bumper. Not only was the entire team extremely kind and professional, but the work was completed a day earlier than planned. Now for the icing on the cake.... my car was detailed from top to bottom, inside and out. I was not anticipating this and my car looks absolutely stunning. I could not be more pleased! Thank you so much to the wonderful team at Juanita Collision Center!

J
Review №23

Jordan and the rest of the team at Juanita were outstanding! Jordan walked me through the process from beginning to end. Communication was excellent and the quality of work is amazing! I now know why Juanita came so highly recommended! Keep up the GREAT work!

vo
Review №24

I went to get my car fixed and the workers there were really nice. My car came out perfect and you cant even see where there was damage!

Oj
Review №25

Very professional, great job done, attention to detail, polite customer service, thank you for making my car just like it was before.

Je
Review №26

I’m so pleased with the work done. Everyone here is professional, nice, and knowledgeable.My car was repaired better than I expected. It is clean inside as well as having my outside repaired. The paint job is perfect. I highly recommend them.

Pa
Review №27

Juanita Collision was extremely helpful with my accident claim, managing my rental car and even rotating tires and wheels. Their communication was exemplary - Roberto and team are professional and a pleasure to work with!

Ma
Review №28

Communication was not well. Did not changed one plastic part on my front bumper because they thought it was from different car incident. When I asked to replace it, I was promised they will call me when it is ordered, but never get any call from them.Update: Got my part replaced after 2 months of waiting. Thanks for keeping promise.

Ke
Review №29

Great work, very quick, staff is very professional and communicative!

Wa
Review №30

Great place. . Real professional group of employees. Used them a 2 Nd time. Recommend these guys always.

An
Review №31

I took my car in for the Executive Detail and it was amazing! First they were very accommodating and worked with my schedule in terms of drop and pick up. But then there’s the actual detail work. They cleaned every nook and cranny of my 2007 Nissan Altima. My car looked better than it did when I bought it 5 years ago. But they went above and beyond and buffed put some scratches from a puppy and hitting a pole. I’ve never had my car detailed but I think I’m hooked.

Z
Review №32

Best experience you could imagine!!! Everything from the estimate to getting my car back. They are very transparent, have great follow up and are very professional/personable. I hopefully don’t have to go back but if I get in another accident, I definitely will!!!

Ke
Review №33

Juanita Collision has repaired more than one of my cars. They are great to work with and keep you informed of every step along the way.

Ja
Review №34

Excellent service and great work. I had to have the bumper replaced on my 2009 Honda Accord. Jordan was very friendly and professional from giving me the initial written estimate to sending me final text to let me know that the work is done. He answered all my questions with great details and provided updates to let me know of the progress. Highly recommend this place! Everyone in the office was also very good. Had the rental car ready to go when I arrived to drop my vehicle. Thank you, Juanita Collision Center!

St
Review №35

Juanita Collision was very kind & helpful through the whole repair process. They answered all my questions quickly & professionally. Thank you!

Je
Review №36

I had an amazing experience working with the team at Juanita Collision Center. I am so grateful that I was recommended to them through State Farm and they are 100% worth your time and money. I went in after my car mirror had been kicked off, and they managed to fit me into their busy schedule and got my car back to me faster than estimated even after finding more damage! They helped me coordinate a rental car that was there when I dropped off my vehicle at 8AM on a Thursday. Upon return my vehicle was practically like new and the team had even detailed my car, which was such a nice surprise. They made everything as seamless as possible for the customer.

Ba
Review №37

A pole fell on my car and damaged the paint. They were very informative about the damage, repairs and estimates. The car was done on the day promised and looked like new. Everyone is super pleasant thereI would definitely recommend them

Le
Review №38

Great job on the body work and painting. Exceeded my expectations. I strongly recommend this shop to all my friends.

Ce
Review №39

Took in my 2016 Mini Cooper because I got into a fender bender and the front bumper/hood needed replacing. Juanita collision center made it an incredibly easy process and fast! Once I dropped my car off I really appreciated how I could text them for a status update and they gladly responded in minutes with every little detail and the time frame. They got my car looking good as new in about 5 days! Can’t go wrong choosing them great and speedy quality work!Ps. They were nice enough to give my car a quick detail and vacuumed it up too!

As
Review №40

Fantastic auto body shop to get your car fixed at. I just picked up my civic that was backed into (minimal damage) and they did a fantastic job - the car looks brand new again. If anything happens to my car, I will definitely be going there again.

Me
Review №41

I have been here a couple times but this was the first time they did a repair (sadly the first time my car was totaled but they were still awesome!). I was rear ended and needed a new bumper. Originally they said it would be about 3 weeks out to get repairs but after I brought in the car they were able to get me in the next week! Not only did they get me in super quick they did the repair super quick! Dropped car off Wednesday and had it back Friday! The car looks great, you would never know its not the original bumper. Paint is perfect and they even washed and cleaned my car. My mats havent looked this clean since I got the car, what magic did they use on them !?Also, every person I spoke to was super nice and helpful. The employees definitely want you to be happy and taken care of. While I hope I am not in an accident again, I know where I will want to take my car if I am.Thanks for the great and fast work. You guys rock !

G.
Review №42

Quality work. Professional communication. Cheerful attitude. On target estimate vs actual cost. AND my car was washed and cleaned both inside & out. Expectations exceeded. What more could you want.

Ch
Review №43

This is the second time I’ve had to use Juanita Collision Center; exceptional both times. Very efficient, professional team, and detailing is impeccable; my car looks brand new!!

Co
Review №44

I couldn’t be more pleased with my experience at Juanita Collision Center. Tina and Mike put me immediately at ease when I first went in to discuss a fairly extensive repair on my beloved truck. The team kept me updated throughout the process, efficiently handled all the insurance paperwork, completed the repairs in a timely fashion, and delivered a beautiful final product (thanks Roberto!!) I’d use this shop again without hesitation.

La
Review №45

Great service. Highly recommended. I have been to Juanita Collision Center multiple times and each time they have been easy to work with. Jenny at the front desk is wonderful at communication and Mike who wrote up my estimate was quick and efficient. We also used my insurance for the repairs and arranging the rental car pick up and drop off went flawlessly.If anything else happens to my car Id happily return to Juanita Collision Center!

St
Review №46

Great service. Our car looks and drives like new. We were keep up to date on the progress as the work went on. Hopefully we will never have to use their service again but we would go nowhere else.

Ar
Review №47

I recently brought my car here for repair (hit a box on freeway). They did an amazing job and detailed my car before giving back to me. I was VERY impressed. Transaction was smooth, no headaches, and great communication. I was kept updated and car was delivered as promised. I highly recommend them for your repair needs.

Ri
Review №48

Very very happy with the job done at Juanita Collision. Car looks great, they even cleaned the interior. Will recommend to family and friends. Thanks guys!

Da
Review №49

I just want thank the entire Juanita Collision team. You guys exceeded my expectations and really were a pleasure to deal with every step of the way. You dealt with the rental car company, the insurance company of the guy who hit me, and the work you did on my car was exquisite. You made a 2003 Honda CRV look brand new in 2020! Every bit of damage done was repaired and I love how you guys detailed it before giving it back to me which was a really nice touch. Excellent work! Ill definitely be recommending Juanita Collision to anyone I know that might need your great service.

Ju
Review №50

Great shop that gives quality service and doesnt play games, they had my vehicle done exactly on time and it looks great!

Br
Review №51

Super smooth process with my insurance company, Statefarm. Chose these guys out of a list to repair my bumper, set it up with them in just a couple minutes and instantly I knew how this place earned its high rating. Personable staff helped me figure out the rental car scenario and the billing with no issues at all. When it came time to pick up, it took basically 10 short minutes to get it ready and they gave me my key... and best of all, my car is restored completely to its former glory. And they detailed and washed it! Feels like new again, I am very happy. I highly recommend these guys to anyone.

Ja
Review №52

Outstanding communication and customer service!

Sc
Review №53

They helped fixed and replaced my back bummer which was dented by another driver backing into it. My car looks brand new and I would recommend them. Thank you.

Ra
Review №54

Juanita Collision was great to work with. They did a nice job repairing my Explorer and did it on time.

Ma
Review №55

Juanita Collision repaired my BMW X5 from a bump I got on my back bumper and door. They did a great job in terms of both quality and service. The paint job was spotless. They are very friendly and super easy to work with. I strongly recommend them.

Oj
Review №56

Well, I didnt actually use their service technically, but I would still them 5 stars. I had a largish type dent on the left upper window of my SUV and I took it there for an estimate last week. Jordan (I think) came out and helped fix the dent from inside in under 5 min and didnt charge me a Dime even though I asked. Big shout out to you guys... Im sure I will be going there if I have a need in future.

Ri
Review №57

This place did everything right. They had very fast quotes, everything was done on the schedule discussed, and the people were very kind. The gentleman doing repairs was available to contact via text, and was very responsive as well, which is greatly appreciated. Would recommend for any body work!

Da
Review №58

I am totally impressed with Juanita Collison. My vehicle was done earlier than expected and both the inside and outside were super clean. Completely exceded my expectations.

Je
Review №59

Mike and Jordan are honest, hard-working, class-act professionals who are not afraid to stand by their work and estimate even if an insurance company tries to bully them (it happened to me when an insurance company refused to total my brand new car and tried to have it fixed despite complete frame damage). Even though they are an approved shop from that insurer, they refused to back down and stood up for me and my request for replacement.They also stand by the quality of their work for life. Great job guys.

Mo
Review №60

Great service. Very professional staff. Excellent communications. They even help with arranging a rental car. Getting in an accident is never fun but when it happens this is truly a great place to get the job done.

k
Review №61

This shop has great customer service, they are very professional, and the employees are knowledgeable and good at explaining the details behind their repairs.

Co
Review №62

Mike and co are the absolute best of people and are incredibly talented to boot. They went above and beyond on my repair, making it a stress free and easy process. The estimates were honest, timelines were kept, and the car looked better than I bought it when I picked it up. Definitely make this your repair shop of choice!

Na
Review №63

The people at Juanita Collision are wonderful. They made my repairs just as they had told me. It was seamless and very easy. My car looks great and I am very happy with their repairs and service. I highly recommend them.

Jo
Review №64

We love Juanita Collision Center for all our auto body repair needs! They do amazing work! My 2017 Acura is like new after it was hit by a semi! Their customer service is friendly and efficient. When I picked my car up, it was clean inside and out! I highly recommend this business!!

Li
Review №65

Great folks right in our neighborhood. I got the estimate and they did all the work....fixed my vehicle, communicated with my insurance company, everything. I hope I never need them again but if I do, I wont hesitate to use them.

A.
Review №66

Was given this shop on a recommendation from Automedics. Despite my work being scheduled during the snow storm (that closed all the nearby schools) they were opened and had my car done in the promised time.Tina and the crew were responsive, friendly and worked with my insurance company to help coordinate a rental car and payment. The work was flawless and the added perk of a detailed car made my experience memorable.I’ll definitely go back to JCC and plan on recommending them to anyone in need of body work.

Lo
Review №67

Juanita Collision made my repair experience go as smoothly as it possibly could have. They were clear in their communication with me, courteous, responsive and did a great job on my vehicle. They also worked seamlessly with my insurance company. .I would highly recommend them to anyone needing body work.

Am
Review №68

Very professional and approachable business. Tina and Roberto were clear, concise and helpful. Car stuff can be tricky especially if you aren’t well versed, and I never felt taken advantage of. The work I had done on my front bumper was minimal, but I would absolutely return for other needs. Car rental was made easy as well. Super happy with my experience at Juanita Collision Center.

Mi
Review №69

Very friendly and professional staff. Easy in/out... estimate was quick, rental car there waiting for me when I dropped off and paperwork all done when I picked up. Thanks for making it easy on me!

Na
Review №70

My vehicle looks amazing. They did a great job and even though the damage was much more extensive then could be seen, they did everything possible to get everything done and done right. It took longer then first thought because of all the hidden issues, but it was well worth the wait. My van looks brand new again and it’s 3 years old. I hope I never need another body shop, but if I do this is the only place I will go. Thank you JuanitaCollision!!!

Mi
Review №71

Excellent value for price. Clean, well kept facilities. Car returned cleaner than when I brought it in.

Mi
Review №72

Fantastic experience from quote, to scheduling, to final result. Really great staff 👍

Jo
Review №73

Simply put: The Best.The Crew at Juanita Collision Center are true professionals who know and execute their craft to perfection.Honest in their assessment and advice. Efficient and timely in their delivery of results. Organized and client-focused in saving time and streamlining processes for their valued customers.The result? Above and beyond expectations. Satisfaction from start to finish, with quality and speed working together in unison.I rarely do reviews such as these, but after having just experienced for the second time the exceptional service from Juanita Collision Center, I could not help myself. I live in West Seattle and chose to take my vehicle back to Juanita. Not the most logistical of choices, but clearly the right choice.These guys are the real deal and should be your first choice, no doubt.Do yourself and your vehicle a favor.- Joey D -

Bi
Review №74

Ive needed to use them again when I was hit from behind. No appointment needed for estimate. When the insurance adjuster needed to clarify the parts going to be used, the estimator answered all her questions regarding after market parts vs verified and tested VW parts. VW parts were used to replace my bumper and was done in two days time. Also of note, the rental car company comes on site in mornings for ease to the customer. Im very pleased and highly recommend.

Va
Review №75

I have taken my vehicle to Juanita Collision twice in the last two years for mild body damage. Both times the staff was extremely friendly, up front about repairs, and super helpful with all my 100 questions. They even warrantied an item that was out of scope. Great bodyshop, is like a gem in a sea of mediocre autobody-repair places. 10/10 recommend.

sh
Review №76

Jaunita Collision was professional and fix our 2020 Jeep Grand Cherokee faster then expected.

Tr
Review №77

Went here to get repairs done to the bumper of my new Camaro after I was rear ended, and Juanita Collision did an outstanding job. Looked like brand new when I got it back. They kept me updated the whole time and are extremely friendly and easy to work with. Would definitely recommend to anyone looking for a solid body shop!

Ma
Review №78

Very good work, not to mention how they respect your time and they make everything smooth from rental and dealing with the insurance.I went to 2 Franchise companies I didn’t the like how they estimate regrading part replacement not to mention not respecting time even with appointment.Highly recommended Juanita Collision Center LLC.

Bo
Review №79

What an incredible team of organized individuals! From the initial estimate to completion, not a bump in the road. Professional all the way, from office staff to technicians. The new bumper looks as though it was installed at the factory, and the exterior, interior, and TIRES of the vehicle all look new and are spotless after their care. They STILL do, a full 3 weeks since the job was done! The final price was exactly as quoted, and was much less than anticipated. If there had been further unseen issues, I would gladly pay the price with their excellent attitude, care, and attention to detail. This is one of only a handful of service providers I have experienced in my life who understand the meaning of customer satisfaction. I cannot rate them highly enough!

Vi
Review №80

A well-groomed and very efficient Body Shop work performance I give them a 10. business ethics I give them a 10, quality of craftsmanship I also give them a 10, respectful polite and very attentive I also give them a 10.SincerelyMr V.

Bo
Review №81

Always have a great experience when taking a vehicle here. Everyone is friendly and professional, and their turn around time is quick! Better than new, never an issue, always my first go to

El
Review №82

Amazing staff! Awesome job getting my new car back original state. Higher recommend. Thank you Juanita Collision! Center!

Th
Review №83

Highly recommend Juanita Collision Center. Had my car repaired here 3 times (2 not my fault) and every time my car came out looking brand new. Staff is amazing and very accommodating.

Pe
Review №84

Dropped in to get quote for crashed car. Quickly assessed car and got quote in a few days. Owner super friendly.

Ja
Review №85

Got hit by a tow truck, took my car to Juanita Collision and they did a fantastic job on the repairs! Work was exceptional, fast and painless. I hope I dont get in any more accidents but if I do, my cars going back to Juanita Collision. Thanks!

Bi
Review №86

Great service. Made my experience easy and pleasant. Car looks brand new ❤️

An
Review №87

Too bad I can only leave five stars; I had a great experience after my new Subaru hit a deer on a business trip. They were able to provide a quote on the spot and work around my work travel schedule to get the car fixed on time and on budget.

Da
Review №88

They made the drop off and pick up super easy. They even took care of returning the rental car for us.

ta
Review №89

Quality work provided. Staff was friendly. No shady business here.

Bl
Review №90

They did a good job replacing my window

l
Review №91

Repairs were well done and on-time. All auto functions checked out normal afterwards.

Ar
Review №92

They r super quick, finished their task before the day, they even cleaned interior nd washed my tire also. Also they have good connection with rental companies, mine was hertz. I just returned my car to them. Super easy. one star off because they didnt polish one small spot that we agreed before, other than that its A+

St
Review №93

Had to have my rear bumper replaced after a parking lot incident and Juanita Collision did a perfect job looks like new and color match was perfect which is not easy on those vinyl bumpers.I highly recommend Juanita Collision repair

Ro
Review №94

Second time user at Juanita Collision. First time was for my truck. They did a beautiful job then and didn’t disappoint me this time when I brought my wife’s Lexus in with some rear bumper damage. Looks better than before the accident. Thanks.

Ni
Review №95

Great experience from estimate through to repairs! Would highly recommend. They really care about your car, their work, and doing a quality job.

Mi
Review №96

Brought my Acura RDX for an estimate and Mike was very professional. He explained the whole repair process to me in detail and answered all of my questions. Mike was also able to point out how the bumper on my new car was previously repainted. Once I got scheduled they were able to setup a rental car and deal with the insurance company for me. I would highly recommend this shop to anyone looking for repairs on their car.

Ch
Review №97

Perfection! Professional and communicative- and they even detailed my car inside and out! Great experience all around.

Kr
Review №98

I’ve used Juanita for the last 15+ years, they always do a fantastic job and are very professional. My husband and I use them exclusively (a few too many times on my part). I managed to misjudge a post in a tiny garage in my brand new Honda HRV AWD Touring edition after only 3 days (we won’t mention my driving) and it looks as good as the showroom floor. I recommend them to everyone I know! A coworker who lives in capital hill needs his car fixed and he’s taking it there. I don’t want to need them again, but my track record hints at future visits. Would give 100 stars if I could!

Ch
Review №99

Great service! Jenny was very friendly and explained all of the charges on the bill. They even finished repairs earlier and cheaper than what was on the estimate!

S
Review №100

Fixed everything fast and extras for free

Information
46 Photos
100 Comments
4.9 Rating
  • Address:13511 100th Ave NE #5207, Kirkland, WA 98034, United States
  • Site:http://juanitacollision.com/
  • Phone:+1 425-821-1110
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations