Took my 2017 Chevy Colorado in to have the AC Charged after a repair done at another shop had to evacuate the system but was not able to charge it due to lack of equipment for the 1234YF refrigerant. I got several quotes for this service and Lee Johnson was the most competitive.After I left with a loaner (awesome in 2021 COVID Times), I got a call from the service advisor Michael informed me that the quote was wrong (and about $250 low) due to the excessive cost of the 1234YF refrigerant. However, we were able to agree on a price close to the original estimate as I selected them based on their quote for this specific refrigerant.The service was provided in a timely manner and the AC now functions as it should.Thanks Michael and Lee Johnson Chevy for sticking to your quote! You will be my new go-to place for dealer service.

The reason I did not give the highest score was because when I picked up my Chevy bolt after its recall service, The service person was unable to explain to me what had been done. He was only able to read off a series of cryptic numbers about some upgrades that were installed with no clue as to what any of them actually did. After leaving I was completely in the dark as to what had been done to my car. Since it was a recall and the same thing was presumably being done to all the bolts it seems as though Chevy could have supplied a document that describe what each of the upgrades and repairs we’re meant to do.

It was great being able to drop in without an appointment and get an oil change.I was telling them the issues I have been having with my truck and when I returned they told me there were recalls and fixes to my issues. Awesome!! Now I will bring it in to them to have it dialed in. Finally found a service department that cares!

Last week i had another in a long line of positive experiences with Lee Johnson Chevy. Reliably prompt and courteous service.

Oil change and wash. Drove up with no appointment to the service area, no waiting, they new me by name just from entering my plate # quick and professional. Highly recommend Lee Johnson Chevrolet 👍as a matter of fact i already have. Twice since my visit.

Excellent customer service as always. The Lee Johnson rep was very pleasant for my wife to discuss any issues which came up for her Chevrolet Cobalt.

I had to bring in my SUV for a factory recall and decided to have some other services done at the same time. The service advisor addressed all my concerns and I was able to get taken care of with a loaner car as well. That made the experience much easier, due to I live out of area.

The sales team was friendly and they provide you with different alternatives that fit your budget. Carson Bowles took the time to explain us all the details about the car and made sure we understood everything. So I want to thank Carson and Gursh for making this process enjoyable and easy. Highly recommended! *Picture courtesy of Lee Johnson Chevrolet*

Rep kept me apprised of each step by phone call. Crew performed all services on time. Check in and check out was switf and accurate.Thank you

Used the service department at Lee Johnson to troubleshoot a faulty seat belt alert and they were reasonable in getting us in and cost for troubleshoot. Determined cause but i chose to fix myself. Overall the service was good and respectful.

Nick Smith sold me a Chevy Tahoe. I had reached out to several dealership and it is surprising how hard it actually is to get someone to take my money. Nick was quick to respond, quick to provide inventory of what I was looking for. He was efficient and I literally spent one hour in the actual dealership and I was out with my 2020 Tahoe. James Goldman did the financing part of the transaction and that hour included signing paperwork for him as well. He too was polite, efficient and respectful of my time. Highly recommend this establishment for buying a car and ask for Nick!!

Reiley did a superb job of not pressuring me into a vehicle I didnt want. I came for a High Country and she found one and put me in it.Happy camper

My recent service was for a recall of the air bag Inflator. Service was handled in a time manner. I was completely and wildly pleased with my previous service which involved an oil change. I could not have been more pleased wit that service. The service techs did a great job and reprogrammed my computer so that previous error messages were not popping up all the time and it made driving my vehicle a real pleasure . I have personally complimented the service team for their work.

I recently purchased a 2002 Toyota Camry under circumstances which prevented me from immediately taking physical possession of the vehicle. I found it online at Lee Johnsons and bought it sight unseen, which can be a bit unnerving. After explaining my unique situation and needs to Conor Meagher, he made the entire process completely painless. Storing the car for me until I could take possession of it was no problem. Mailing sales documentation back and forth was no problem. Sending me photos and details was no problem. He took care of every detail, including having the plates delivered to the dealership and installed on the vehicle prior to delivering my car to my doorstep, 40 miles away from the dealership. Conor was thoroughly professional and a pleasure to work with. He responded to all of my inquiries quickly, whether it was phone, text or email and kept me up-to-date throughout the entire process. There is no doubt I will look to this dealership, and Conor in particular, for any future purchases and will be happy to refer others to them. Thank you.

Ivan was so nice and helpful. We bought our car from a different dealership in the area...and the only reason why was price. We started using the services deportation that dealership as well and was not happy. We came to Lee Johnson and had a way better experience. Your employees seem to care about their job and their customers. Very professional and nice. Waiting area was big and clean. Saw an employee going around sanitizing all areas multiple times which I appreciate. We have 6 free oil changes at the other dealership but will most likely let those go to waste as we would much rather go to Lee Johnson

Used quick lube. I requested the service special on the website at check in. I was told I needed to show them the coupon to have it honored. Its on the web site! You should automatically honor service specials posted publicly.

I just bought my Toyota from Lee Johnson, and working with Kathy Cope was a great experience! They worked with me on my budget, and I felt absolute no pressure at all which was extremely nice knowing I could walk away without being chased down. Great experience!

Working with the service department was great. Everyone was very professional and knowledgeable. Worked with Tim who was excellent and great with communicating while my vehicle was in for service. This is my primary dealer now after this great experience.

I just happened to be in the area and thought I’d make an appointment for an oil change, I was able to come down and get my service done along with a complimentary wash and vacuum which I didn’t even ask for. I’ve been having a hard time tying to find a good Chevy service location I can regularly go to for my tuck services and needs, but I’ll have to say Lee Johnson has made it to the top of my list so far. they have a pretty descent waiting space to wait in while your vehicle gets serviced compared to most other places I’ve been so far. I live down in puyallup, If I didn’t live so far I’d come back on a regular basis. But I’ll definitely come back if I’m in the area! 👍🏼

Buying a car right now seemed like a competitive sport, with inventory going quickly, the sales team took a committed approach to work with me daily despite their schedules (I worked with 3 people in a team approach - highly recommend Reiley, Brian, or Marcus), and were able to bring the car I wanted to me in kirkland. Overall, I was quite pleased with the sales team and then really appreciated Jon in financing who was friendly, thorough, and willing to slog through the details with me that most probably glaze over. 5 stars, team.

I had a rocky start to my service experience, but the service manager (JEFF) stepped up big time and took care of everything. I was very appreciative of his quick actions and ability to make things right for me. I would recommend Lee Johnson based upon my interactions with Jeff

Wanted me to sign a purchase agreement before getting a car inspected. Lost an easy sale because they didnt want a third party inspection until I agreed to buy the vehicle. Absurd.

Working with Ivan (in service) could not have been a more pleasant experience. He helped us work through a warranty issue that took multiple attempts to fix/complete. All along the way Ivan was extremely helpful, friendly, patient, and knowledgeable - we truly could not have asked for a better experience. Thank you!

Excellent service. Service department was ready for my car at the appointed time, and the car was ready when promised. Thanks Jorge and crew.

I am so happy with my purchase for a 2021 Chevy! I felt like Brian and Gursh (the salesmen that assisted me) really listened to what I wanted and did everything in their power to get me what I was asking for. They went above and beyond just selling me a vehicle. They made it such a seamless experience. I would highly recommend anyone to go to Lee Johnson Chevrolet for their future vehicle purchases and I will definitely recommend Brian and Gursh. I had no idea how great buying a Chevy would be.

DO NOT PURCHASE ANY VEHICLE FROM THIS PLACE!! It is a SCAM!! They sold me a 2020 vehicle that ALREADY needs maintenance that is why the push the Zurich extended warranty. There are other options and I advise you choose them! After confronting them about the terms of my contract and how my vehicle that I haven’t even received a license plate for yet is making a squeaking noise when accelerating I received an email from MARCUS ANDREWS threatening a repossession. After I completed all the paper work and put down a hefty down payment. This place has been nothing but a NIGHTMARE SINCE RECEIVING MY CAR 3 weeks ago. I’m sure Lee Johnson would not agree with how this business is currently being ran. DO NOT BUY FROM HERE!!

Highly recommend this place for your new car, used car or DREAM car. Even though i am sure that there are others that can get the job done, i had the pleasure of being serviced by Kathy and Lacey who are extremely knowledgable, caring, funny and helpful throughout the whole process. Thank you to both ladies and Lee Johnson for making my dream come true!Julian Willis

Kathy was fantastic, she was confident and poised, empathetic about my recent truck accident that brought me here in the first place. I filled out an online questionnaire and was contacted immediately. She found me my dream truck in minutes. The GSM was fantastic and professional. The finance manager was incredibly knowledgeable and efficient while being friendly and very pleasant.I have had nothing but awful car buying experiences in the past. There are closer dealerships to my home but I would only choose Lee Johnson for my next purchases. I will recommend them to anyone that asks.I felt the family vibe from the sales folks to the parts department and back to the service folks that quickly prepped the vehicle with the extras I asked fir before I was even done with the sale.I got a fair price and was treated with dignity and respect.A refreshing experience through and through! A+

Excellent on time service with great communication throughout.

If you are looking for a car, I want to share the amazing experience we had with Duane Schut, at the Kirkland location.Duane was amazing throughout the car shopping experince. Responsive, detail oriented and no hard sell. He provided very helpful information quickly. We had a lot of questions and he was patient and kind.Please talk with Duane before purchasing elsewhere. You wont be disappointed.

Reiley Olson was absolutely exception! She was the most professional, knowledgable and customer-focused salesperson we have ever had the opportunity to purchase a vehicle from. Hands down!

Kathy Cope is above and beyond as a sales person in every way and I have bought or leased more than two dozen cars in my lifetime. That’s extraordinary.

This was the most painless automobile transaction I ever experienced. I had chosen the car from the Lee Johnsons website. Reiley Olson met me at the door at our scheduled appointment time. The car was prepped and ready to go. After some paperwork, she demonstrated many of the cars features and sent me on my way. A good experience all around.

Had a great experience buying a used Honda from the dealer. The process from start to finish (across two days) was 3hr. The paper work was smooth and the salesman, Nick, was friendly and not pushy. All in all it was a pleasant experience.

I had another wonderful experience with Lee Johnson Chevrolet. Not only I got the best trade in price, but also, Lucian and Brian worked with patience and professionalism to unblock any problem and make this transaction possible.I am a (very) happy new owner of a Suburban (even a larger trim than planned! ), and will absolutely recommend Lee Johnson to other potential customers.Thank you!

We recently brought our Chevy Cruze in for service at the Lee Johnson Chevrolet in Kirkland. Tim Anderson and the service team went above and beyond to make sure our issue was resolved. A problem other mechanics could not get fixed. 5 stars, thank you!

Great experience with Carson Bowles. What was most important to me was working with a salesman who was responsive and Carson was always responsive!

Gursh at Lee Johnson Chevrolet was incredible to work with. He wasnt pushy, very helpful, and found us the car weve been searching for. We called him ahead of time and he had it parked right out front, ready to go on a test drive. We are that Gursh made this a painless process.

Jorge kept me informed regarding how long the repair/recall would take

Super friendly staff. No hassles checking in or mysteries about any part of the service. Ivan did an awesome job of letting me know the timing of completion and it was right on time.Ivan did a fantastic job!

I had quite a unique situation with my current car and Reiley (Amazing Person as well as Amazing Sales Consultant) jumped right in for the challenge. She listened to everything that I had to say and went way above and beyond to get me what I needed and more. I didn’t sit at the dealership for hours negotiating Reiley really made this car buying experience as simple and fast as possible and I got a great deal. I definitely recommend her and the entire staff. I couldn’t be happier!!!!! I love my new car! Thanks again Reiley!

Kathy gave fantastic customer service and was able to find me my truck of choice given the extremely low inventory state wide

I had been struggling with my lease 😩 which I initially got it through Chevrolet of Bellevue and they couldnt help me instead they very very unprofessional and lack of knowledge. But when I reached out to Lee JOHNSON in Kirkland on 85th they did a great job helping with the overall Hassel and stress I was going through. NICK Smith was handling my case and looked into closely whats going on. The best thing about Nick is he listens to the customer completely without interrupting them and suggest best deals and he did not force or put me on spot to something that i dont want to get in. Nick has been great help and he is very knowledgeable about what he does and very very professional. He consistently followed up with me to ensure I am helped and satisfied with what I was buying. He technically saved me a lot of money which I would have ended up paying if I chosed chevrolet of Bellevue. I strongly recommend people to stop by at Lee Johnson Kirkland if you are looking for your future car with best deals and experience highly professional staff.

Customer service was good. The service people were courteous, professional, and repaired my vehicle in a timely manner. Considering they had to order the parts from Reno Nevada I brought my truck in on Thursday. They called me that afternoon and gave me a quote on repairing not only the problem parts, but a price to replace the air filter, and windshield wipers. Even though I felt they were a bit on the expensive side, I appreciated the fact that they inspected the entire vehicle. They called me Tuesday morning to tell me the work was complete.Thanks, Gary

We had a great experience at the dealership! It was an easy, pleasant, and seamless experience. Our salesperson was amazing!!!!! I would be willing to come back the next time we are in need of a vehicle!

I called in the morning because my check engine light was on. I was fit in to a 1 oclock appointment .I was on my way by 3:15. Diagnosed and fixed quickly. My car was vacuumed and washed too!Awesome service!!

I can’t believe how great a dealership can be. I have purchased several cars in my life and this was hands down the best experience. Kathy Cope is an exceptional salesperson that is very kind, transparent, knowledgeable, and patient. We had our 4 year old with us and she was very accommodating. Kathy was prompt to help us with what we were looking for and you should definitely seek her if you are looking for a no-stress and no-bull salesperson.Jack Miller is an extraordinary finance manager that took the time to clearly explain and process our paperwork. His friendly and professional attitude helped us transfer over our trade-in and expeditiously get us back to our lives.The teamwork and professionalism of this team we interacted with actually treated us like real people. I would highly recommend bringing your business to this family oriented organization.

I had a great experience! Tim, (my service rep), was super friendly, knowledgeable and responsive. While i dont love paying for car repairs, I always walk away satisfied.

Well first of all, these guys are awesome! They look you in the eyes, are genuine and actually care about you as a customer. I’d recommend them to all of my friends and family who are purchasing a car. We test drove the car I wanted and I immediately new that was going to be my new baby. My car recently broke down, and Tom was so helpful working with me so I could get the car I wanted, he’s actually the nicest guy I think I’ve met after knowing him for just a couple of hours. He stayed true to his word that he’d take care of me! No one ever told me that buying a car was such a process but I wouldn’t have wanted to do it with any other dealership. Anthony was helpful with giving me all the details as a first time car buyer and the details of the car itself. You could tell he was passionate. Connor was such a nice, fun guy and I felt like I knew him forever, he made everything a smooth process. Buying a car is not easy during a global pandemic but Tom, Anthony and Connor at Lee Johnson make it a lot more durable with their incredible service! Great people, great cars, and a trustworthy place!

Carson was great! I searched around for the Colorado with just the right options and found it here. They were able to match other dealer discounts making this a no brainer. Carson was great because I wanted to come down and sign and leave due to the current situation of the world... he was very accommodating and was able to get us in and out in about 2 hours! Thanks Carson.

The included a video of my vehicle with a step by step review of what work was needed with an explanation of why. Then an invoice was sent for me to approve. Very professional. I wish this was a service provided by all mechanics. It ends any question you may have about services needed as you can witness it with your own eyes!

I feel like weve all known each other a long time when I go there. You must hand pick your employees because they really are the best.

Exceptional service . Super happy with vehicles repair and warranty.

You guys are great place to work with and also I love working with you guys (professionally lol)

This dealership has the nicest people. My interactions with them have always been positive and they leave me feeling like I get so much more for the money. I highly recommend them.

Josh leased me my CX5 in 2017. I had had my Mazda6 for almost ten years and was unsure if i wanted an SUV-type vehicle. I really like this car and ended up buying it from Josh in January. He made the whole process so simple and quick. This is my fourth LJ purchase and, even though i can probably find a lower price elsewhere, i feel very confident in LJ. My Dad did business with Lee for around 40 years and he felt the same way.

I think I was charged too much for just one part change

Quality customer service and quality repairs

My experience right from getting the car to all the services till now has been amazing! I was hoping for a great car and decent after sales service... but both of them have exceeded my expectations and I am really happy to own a Chevy from Lee Johnson.Kyle has been a fantastic advisor all through and thus I never had to go anywhere else for service. Thanks!

First time I was able to bring it in for a service and it was returned very clean and even had tires dressed . That was very much appreciated. I know n the past it never came back that clean

A fews months ago I contacted this dealership online about the availability of a used vehicle. They contacted me multiple times (calls and emails) after I told them I wasnt ready to come look at the vehicle. Now months later, I recieved a call from their employee Anthony stating that I had come in over the weekend and needed to discuss the car I was looking to purchase. I immediately called back to find out what was going on because I was certainly NOT there trying to buy a car. After several questions, he eventually discovered it was someone else who has a similar first name and completely different last name. He sounded pretty indifferent after making an error that caused me considerable distress. ID theft is very real and can be financially devastating. If this is the way they handle business I definitely wont be trusting them with my info or money in the future.

Was very easy and quick. Reiley was great to work with.

Let me first apologize for the long story but, your Service Consultant, Ivan Liem, went above and beyond all expectations. We were 2 hours from home and heading to celebrate my 50th birthday in Leavenworth when our 2009 Chevy Suburban spewed water and coolant all over Hwy 522. Now the seven of us were stuck. The first place that I called was not going to be able to fix it over the weekend. It was Thursday afternoon and we were not heading home until Sunday. The second place I called was an optimistic young man (Mr. Liem), who explained that your team could get it fixed by Friday (to include taking car of the recall on the passenger side air bag). He was calm and professional and directed us to the nearest rental car agency. Saving us on time that was slipping away from our vacation. The Suburban was fixed but it was almost noon on Friday. Great turn around for the repair but not great for our vacation. With traffic it would take away another 5 hours from our trip. So, I asked Ivan about a Sunday pickup to keep the rest of our vacation in tact. He agreed and selflessly came in to personally hand off the Suburban. And he saved us even more time by informing me that I could just leave the rental car there and they would pick it up. So with service like that I would rate Ivan Liem with 6 stars and an 11 on recommendation scale. If this is how you train your employees. I want to give you and your organization all the kudos in the world. Like I said the story is long but you have a great Service Consultant there and I was in awe at the service and support that I received in my families time of need.Very respectfully,Shawn LoonamBremerton, WA

Beware of over pricing. They tried to rip me off. Very dishonest

I researched what I wanted for three months, and I wanted a high end car without having to pay for it.I looked at Lexus, BMW, Mercedes, and Infiniti.But what I wanted was going to be about $35k for a vehicle that was almost 10 years old.Ive had really good luck with my 2011 Kia Sorento AWD base model and wanted the same.I found one at Lee Johnson Kia of Kirkland, and had worked with Alex before the car I was looking at was the Nero, front wheel drive.And I wanted AWD.My second choice was the Sorento Ive been eyeing.A 2016 Black Kia Sorento 2.0Turbo SXL AWD Pre-Certified 31k miles with all the bells and wistles.It was Lee Johnson Kia Loaner vehicle.I am a very happy to say, I am a happy customer and I tell everyone to go to Lee Johnson Kia in Kirkland!

We just bought our twelfth new Chevolet, and this time we found what we needed at Lee Johnson Chevrolet. Reiley Olson was amazing to work with. We had some technical difficulties, and Reiley came in on her day off to help us finalize the purchase. She was so helpful in the process. Thanks, Reiley!

I had the best car buying experience with Gursh at Lee Johnson Chevrolet. He worked with me diligently to find a deal that worked within my budget, had the car ready for me when I arrived and got the details completed quickly. He was kind, efficient, professional and engaging. Fabulous!

Tim was friendly and professional. Offered great timely service. Even offered to book rental for future service, although I didnt buy from Lee Johnson.

Bought a car from them last week. We had originally planned on meeting with Kathy but when we arrived she was juggling other customers and but took the time to introduced us to Carson. I would say he was one of the most down to earth car salesmen Ive ever met. Did not push us to buy things we were not interested in and just presented us with the facts and the options and when we gave a response he listened and moved on. We have now bough 2 vehicles from Lee Johnson chevy and both ti.es had a great experience.

The guys are always friendly. With covid being a big issue, they wore mask and gloves, so I felt safe. Any questions I have are answered and explained well enough that I can understand. I know I go out of my way just to go to them. Ill take that drive all the time.

Lee Johnson Mazda is a top notch organization. I really appreciate how they treat their customers. I recently had my car serviced and the technicians did an excellent job of finding the problem and fixing it immediately. It turned out to be significantly less expensive than I was anticipating. Highly recommend this dealership.

Nick was fabulous, he gave us an option we were not even considering and it is perfect. Thank you

My experience with Lee Johnson was amazing. Everyone there was kind and helpful especially Jeffrey Belmonte the salesperson that helped me! He really helped me out finding the right car for me. Really recommend him if you are trying to find a new car.

I called from out of town. Kathy picked up my call and responded quickly. I told her if this car has the options I need. I will come up and get it. She was great in getting the information to me very quickly. She is very good on knowledge and options. When we arrived at the dealership. Kathy greeted us. We test drove the car and went in to do the paper work. We got in and out very quickly. Great team work. Thanks again. Craig & Tammy.

From start to finish, Lee Johnson Chevrolet provided an exemplary customer service experience in car sales.Hersh Batth was my sales agent and James Goldman was the finance manager. Whoa! What teamwork.First, my husband communicated with Hersh 2 days ago via email/ text. I completed the application and today (Saturday) Hersh offered to pick me my husband and our three girls up from our home and drove us there and back. He explained everything thoroughly so we could understand in the SIMPLEST of terms. I erroneously thought I would be there all day, but nope! Hersh was completely on his A-Game!James got us out of there in less than 20 min with signing and he sent my info to an insurance contact of his so I would get the best rate! He also explained to my husband HOW they work with other banks to finance vehicles and other useful information. This gave him HOPE to buy his desired car in the near future.If I were to title this experience, I would call it: All beef, No filler! We were served a full HEARTY meal.

I found dealing with Jeremy Hayes, Internet Manager at Lee Johnson Chevrolet, a truly pleasant experience. I had been dreading all of the usual stressful negotiation that goes in to acquiring a vehicle at a decent price. Jeremy cut to the chase and gave me a good fair price from the start. He then went on to find more savings for me and completed the deal super efficiently. Ill be back!!

I have been a been a Lee Johnson customer for over 30 years. I have always been happy with them

I booked an appointment online for a recall repair. When I got there they set me up with a loaner car. When they were done with my repair they called and told me what all they did and what my car needed. They told me that they topped off my oil as it was a couple quarts low, and that I should replace the air filter and the cabin air filter. There was no pressure to have them do anything. What they didnt tell me was that they had washed my car. Didnt even notice until I got home. They also didnt charge me anything for the stuff they did outside of the recall.Thanks for the great service.

I have been servicing my C6 Corvette there for years, and now my C7 Z06. Wonderful people and very knowledgeable, always very happy with my service there. Jeff went out of his way this last time helping to get a reputable tow company while he was swamped on a Saturday. Thanks

Went here because I heard that they had a vacuum I could use for my dirty rental. It was around the side & a little hard to find but there it was. Worked great, clean but I was wishing that the hose was a few feet longer at one point & had to move my car. Price was reasonable as well.

The Lee Johnson Shop has always been helpful in repairing our support vehicles.WM North Sound

Scott kept me informed along the way - great guy. The Service Dept Customer waiting room was on scheduled basis to control others who may have scheduled to address social distancing - must appreciated. My car was returned washed - another nice touch.

Refreshing, respectful, kind and overall GREAT experience in purchasing my car! These guys gave me the truth and worked with me to find what I needed. Grateful to have accidentally found them on one of my many searches for the right used car. God lead me to them! Grateful!

I went in later an evening and test drove a couple cars. Kathy Cope is the best! She is very straight forward with you, no beat around the bush, super pitchy salesman stuff. People in all departments stayed late so they could crunch numbers, and get my interest rate, sign all the papers, get me out the door that night, driving my new car home. It was such a lovely experience. I really appreciate the whole team! I will be going back, and only to have Kathy Cope as my sales lady! Thanks again team for making my first time buying a great experience.

They address all my concerns in a timely manner

Marcus did a great job getting us through our Bolt EV purchase. They had exactly the car we wanted on the lot, and the transaction was conducted quickly and efficiently. Would definitely recommend to other potential buyers. A+

I recently decided to sell my 2010 Cadillac CTS-V. (Bought it from Sam Faidley at this dealership 2 years ago.) I found a buyer halfway across the country and we coordinated a pre-purchase inspection at Lee Johnson Chevrolet. The team has always taken wonderful care of me and my GM products. Jeff Kenyon and his service team did a thorough job with the pre-purchase inspection for that potential buyer (and therefore, me), and supported a special case warranty issue with a supercharger service bulletin on the CTS-V. GM took care of it! This was big money and a great example of GM standing behind their product and the Service team standing behind their customers. Jeff, Tim, and Jorge and the techs also followed up with a deep dive into some braking system questions for me to be confident that this cross-country purchaser would be thrilled with the performance of the 10+ year old machine. This is why I keep going back to Lee Johnson for just about anything auto related. Thanks! -Dan

Braulio and the team at Kia were great at helping me get a car for my daughter to take back to school. They were helpful and efficient, and very responsive to what we needed. They also made sure we were well taken care of and were happy with our purchase. Lee Johnson is a great supporter of the local community and I am glad to be able to make vehicle purchases there. The great people there are a bonus!!

Everything was done over email and phone. Majority of my issues are with gm. Gursh did his best to keep me informed and was a big help throughout the process as well as Brian E. At the end. Very displeased with gm the company as far as locating and getting the vehicle to the dealership in a timely fashion.

Excellent Customer Service!! Marcus and Brian were very easy to work with and made the buying experience so easy. Highly, Highly Recommend Lee Johnson to anyone looking for a Chevrolet.

Did not feel pressured.Takes a long time going over paperwork in purchasing car. Any way to decrease that portion?

I always get excellent service at Lee Johnson Mazda. I just purchased my third vehicle from them. They gave me a fair price for my trade-in and the sales person and finance manager worked to make the whole process quick and painless.

Cant say enough about the staff at Lee Johnson Kia where I purchased a KIA SOUL EV. Javier in Financing was great! Thorough making certain I understood the transaction. The follow-up to questions Ive had and help making sure I was charging the car correctly turned into a very pleasant experience by Jim in Service. Jim knows patience. I worked at Nordstrom over 35 years and will say Jim understands what Customer Service truly is. Please give him a Gold Star.

Service is good.. just the wait time is so long. About an hour wait for basic oil change..

Thank you Brian Elich and Sam Faidley for making our new truck purchase a great experience. Brian worked with us for months to get the perfect truck, he is always responsive and professional. This is the 2nd car we have purchased from Lee Johnson and we have had nothing but the highest level of customer service- from sales to service.

Overall great experience. Kenny Jakel and Alfredo Corpuz were easy to work with and very helpful! Once the deal was made, I was in and out of there in an hour. Would have been less, but ended up having an extended (and mostly unrelated) conversation with Johnathon the F&I guy!Enjoying my new (to me) Soul EV!

Scott was excellent! I hadnt had my car serviced for about 15-18 months. After the initial inspection he knew the price of some issues found would surprise me and he did a good job describing essential mechanical fixes versus truly optional fixes that could wait until next time to spread the financial pain. (I later researched his insights and they were spot on).I originally thought I would be at the dealership for 3-4 hours, but with the additional work it was projected to be 5-6 hours. I declined a loan car as I had brought stuff to do for several hours. To my surprised after only 3 hours (low end of the original time estimate), my car was done! He said he knew how uncomfortable the waiting chairs could be and a technician became available so he had them tag team my car work!Give Scott kudos, employee of the month, and a year end bonus or something please!

Had to bring my 2005 Trail blazer in for some work. Turns out there was internal engine damage that effectively killed the Trailblazer. Asked to see if or what they could do for me car wise. Was helped by a very cool sales lady Kathy Cope. She listened to what I was looking and what I was able to do financially. Ended walking out with a 2020 Chevy Trax and a payment agreement that I can do with gap insurance and an extended warranty. Very happy with the service and experience.

This was our second purchase. After several attempts, Nick and Sam found me my perfect and affordable vehicle. Thank you.

Last year I bought a 2018 Cadillac from Lee Johnson. I worked with Sam F, he was positive and friendly, not like a typical car salesman. When you buy a car (especially if its an used-car), trust is important and he did not let us down.Even after a year, we went to the dealership to ask if something is wrong with the car, he approached us just like we were going to buy a new car, he was helpful.I recommend him if you are interested in a car at this dealership.PS: I got free car wash for a year which was nice.