Where can I start besides I am beyond satisfied?! From my repair call, to sales, and installation, the entire staff was very prompt, courteous, professional, informative, and knowledgeable. Justin came out and got my central running again. George mapped out all available buying options and financing. Richard, Andrew, Todd, and Austin removed and installed new central air and furnace units, and Zach gave it the final seal of approval. I would recommend Apollo to anyone 110%.
Andrew, Todd, and Richard did a complete install (Heat & AC) for our home. They were extremely respectful, clean, & thorough. For anyone who has had to unexpectedly deal with this, its extremely expensive and they made a tough experience very manageable. They took the time we needed to be comfortable with the new equipment before leaving and just glad we chose them.
They were on time to do the job. They cleaned up after themselves. Very courteous and nice guys. Couldnt ask for better installers. My dogs even liked them! AC works great now.
We are more than pleased with Apollo Heating & Cooling and our service technician Clayton. He descaled our waterless hot water tank. This was our first time using Apollo and we will certainly use them again. Give them a try. You will be pleased with their service.
Gabriel was great. On time, courteous and very professional. Took the time to answer all of my questions. Highly recommend to anyone looking for hvac servicing needs. I’m happy I picked them when I started my search a year ago and will continue to use only Apollo in the future, as I have been in the past. By the way, communication is always top notch with the company, be it by call or text. Keep it up everyone!
From Kyle, who came out to diagnose are problems, George who came out to discuss our options and financing, to Richard and Andrew, who came out to install our AC and furnace, the experience was wonderful. All were super friendly. helpful, and happy to answer any and all questions or concerns. Would absolutely call again.
We have been using Apollo for quite some time and have always been completely satisfied with their maintenance of both our central air conditioning and heating systems. Because of them, we are able to approach the toughest of the Northeast seasons (Winter/Smmer) with confidence and know that we will be OK and will not experience major system failures at the worst possible times.
I requested that team Richard and Todd install my heat pump and air handler. I was very pleased with their friendliness, competence and work ethic. As a bonus, they were accompanied by Andrew. I would highly recommend all three men. They were able to answer all my questions and assured me of Apollos quality equipment and labor. All the following points were top notch including: absolute respect for my home, carpet and my husky girl; after work clean-up; all-around politeness.
Very pleased with the work that was done! On time and very professional. Explained what was being done. We will refer our friends and family to this company! Thanks for a great job!The BRANTLEY’s
Richard and Andrew came out to replace a heating and air conditioning unit as well as do some repair on my heating duct. They were professional, clean, and did great quality work. My overall experience from the first phone call, estimate, to service has been fantastic. I highly recommend Apollo.
Kyle was friendly, timely and professional. He answered all of our questions and was not rushed. He even remembered our installation from 3 years ago.Thank you and keep up the great work!Greg and LisaOn 8/10/2021 we needed to have Kyle return for an issue. Kyle was again timely and pleasant. Totally appreciate his promptness and expertise with our AC unit. He always has a smile on his face and communicates the issue and how he will fix it.Great Job as always!Thank you,Greg and Lisa
John was extremely informative, polite and professional!! Took the time to do a detailed investigation in why my furnace wasnt working properly and gave me multiple solutions! I highly recommend!!
Amazing work. Richard and Andrew came by yesterday and did an incredible job installing the new furnace and AC. They were kind and answered any questions I had and took me on a tour when it was all over. They were quick respectful of the home. Happy to have had them come by yesterday.
Mark is amazing!! He was incredibly helpful, professional, and friendly. I would highly recommend this company.
8-30-21_My relationship with Apollo has just started, but so far so good. From the time I called in to the time the technician left; no complaints. Only positive vibes thus far.8-31-21_Alan came out to talk to us about installation options. The decision was to fix what we had or upgrade to a better system. First and foremost, Alan was awesome. Great guy. Very informative. Very personable. Even though he definitely tried to sell us on a product before he left it never felt pushy. More of a conversation about making a decision on the information given. Great experience.9-10-21_Tyler, Billy, Chris and Connor came to do my install; 2 furnaces and air conditioning units so 2 teams were sent. Arrived on time and left sooner than expected. Overall everything was good. There were a few minor issues regarding one of the thermostats they took down but Apollo assisted me every step of the way to make sure everything was right. The cleanup in my basement couldve been a hair better as I picked up about 10 screws along with some other items but that was minor. As I said before, overall it was a great experience and Id definitely recommend and use their services again.
Not very long after my phone call with Brandy, John had pulled up- he is very kind and detail oriented. He is very knowledgeable and right away pointed out things that we either didnt notice or didnt think about. He was very honest about the condition of our A/C unit and explained what he was doing and why every step of the way! He explained our options and even included the drawbacks for each option to make our decision making all the more easy. I didnt feel like I was being finessed or spending more money than the job was worth. My husband and I are new home owners and so HVAC maintenance is a must and of course we dont know a thing about it! But we are more than happy to have given Apollo a call. We were very well taken care off and have our home finally cool down. We will only be given Apollo a call from now on!!!
Zac was very knowledgeable and friendly. He really explained what he was doing and why. Zac is very friendly and professional. I highly recommend him and Apollo heating and A/C.
Zach came out to service our A/C unit and he was great. Very personable when he first arrived and always kept us informed as to what he was doing and ways we can keep things working properly and offered options w/o making it feel like he was trying to sell us something. We will be requesting him next time we need something for sure!
From the first call to schedule an appointment to the last visit to commission the heating and A/C I can only say we were treated with respect and I actually feel the employees really cared that we were satisfied.The girls on the phone that I spoke to, Marylou, Brandy, Tammy, Lori and another I can not recall all were so pleasant and really nice to talk to. Our salesman, Ralph and Allen were very personable and not pushy. They explained our options and told us what they would recommend. They also gave us options of addons and explained each one so we could make an informed decisions on whether we needed them.I am sorry to say I cant remember the installers name or his helper. But they explained everything that they were going to do and didnt mind when I checked on them and were happy to answer my questions during the install. I also had a water heater installed at the same time and the company sent an additional crew out to make sure it was completed in one day. The additional crew members were just as informative as the original crew.The final visit was with a technician, again I dont recall his name, but he spent a few hours going over all the systems making sure they were tuned in for optimum performance. He took a lot of time answering my questions and going over all the details of the new thermostat.We called to set up and appointment on Thursday morning as our A/C was not working properly. It was 31 years old and we knew it was time for a replacement but was hoping for the best. They were able to send a technician out that afternoon. Furnace was 21 years old and I have done a few repairs on my own the last few years. Hot water tank was 13 years, we knew we got our moneys worth out of all three. We were given some options but did not want to throw money away so that day we scheduled an appointment for the next day, Friday, to meet with the salesman.We did some homework that night and feel the salesmen gave us a fair deal so we bought that night. They were able to set up the install the following Wednesday. Amazing, service call, sales call and install in less than a week.I got a little long winded here but honestly will recommend Apollo to everyone, everyone I spoke to really seem to care about giving great service..
John was amazing! Stayed after hours to make sure everything was taken care of properly. Explained everything in detail and is very professional and nice! Would recommend him to everyone!
Justin is so easy to relate to, professional and friendly. He was at our home within an hour of us calling! He was very thorough in explaining our options. Would definitely recommend this company.
Austin was friendly, courteous and very informative about my a/c unit on how it works, so thank you so much.
We were happy to get our leaking hot water tank checked out on a Saturday!The new unit was installed on Monday morning! Our technician was Gabrielle who was professional and pleasant.
Mark is EXCELLENT!! Does GREAT plumbing work - above & beyond the call, very friendly, efficient, respectful. I would recommend Apollo to everyone for plumbing, heating and cooling! Theyve always served us well.
Highly recommend this company. Wonderful people, great service & expertise!
Kirk was polite, efficient, and thorough. A rather pleasant experience overall.
We had to get everything replaced in a newly purchased old fixer-upper condo: furnace, air conditioning and hot water tank. Our condo had a very tight fit, no room and an unreasonable configuration to work with, but Allen did a FANTASTIC job installing and replacing the furnace and hot water tank. Shane did GREAT work outside for the air conditioning, working around 2 other old units that didnt work either. Their professionalism was top-notch and showed right from the beginning when they were putting on shoe covers in an obviously major fixer-upper (we told them they didnt have to)! We received several quotes and am glad we went with Apollo. We certainly would recommend and use again in the future if needed. Thank you.
Replaced our AC and installed a furnace in the basement and these guys were awesome! Todd and Richard were great and made the process super easy to understand. Answered all my questions and explained how everything worked before they left. Good energy and professional. 10/10!
Kirk did a great job. He took time to explain what he was doing and did not mind that I was there with him. He encouraged me to ask questions. I appreciated that very much.
A very good company to deal with. Their tech are well trained and do a great job.Jonathan Holt was very professional.
Very professional and helpful. Explained everything that was happening with ac. Very nice personality. Scheduled someone to come and talk about my options. Even asked if I needed the trash taken out or anything else!! Also the receptionist was awesomely helpful and knowledgeable on the phone!! The men who installed AC worked very hard in the hot attic and were very professional and didn’t take all day to install. Explained thermostat etc. Thank you to all! Clayton came and checked all the instillation and fixed my concerns with blower, Clayton was very nice and professional. Very much appreciated.
Austin came to do my Yearly AC check. He took his time. And explained extending my membership and benefits to keeping up with my units. Had a fantastic 5 star experience. Thank you
Was able to help us quickly. Very friendly
Every step of the process, from estimate to completed installation was great. Excellent communication and professionalism. Installation was done in a timely manner and the upkeep was explained to me before they left. They worked around my five kids and their three friends they had over without complaint. Highly recommend!
I cannot say enough GREAT things about this company. Their customer service is TOP notch. Big John was our service provider. I can honestly say I dont believe I have ever came across a nicer individual. Its always challenging challenging you have someone come into your home. He made the entire process a great experience. John made sure everything was safe for myself and my children. Cannot say enough good things!
Our ac wasn’t blowing a lot of cold air and it was warm in the house. Josh came out the same day we called and found that our system was frozen. He told me all the steps we needed to take as well as the potential source of the issue. He did a thorough check of our system and made it known what we needed to do. He took the time to listen to my frustrations with the previous HVAC company and was quick to offer suggestions for our problems and concerns! It was so helpful that Apollo is now our go to for our system.
I believe my serviceman was Kirk (not listed?) very polite and,Professional and informative.My sales person Jacob was very informative and professional as well. The warranties they offer can’t be beaten and they stand behind their products. I would recommend this company.
Clayton came out to replace my blower motor. Very professional, knowledgeable and courteous, he explained what he was doing and answered all my questions. I would recommend Clayton and Apollo heating and cooling. Thanks!
John came this morning. I have 2 St Bernards and I always try to put them in another room when someone comes to do service. He immediately told me to leave them out and he was phenomenal! He let them run on him, give him kisses and he never batted an eye! He was also very professional and showed me every single thing he did! This is why we love Apollo! We have NEVER had an unprofessional technician or an unpleasant one! We are never leaving Apollo!
Very responsive and helpful with our hvac problem. John took the time to explain everything and make sure we were satisfied. Even offered to help with small tasks if necessary since I had just had my wisdom teeth removed and was tired and in pain.
Aaron and Lance were awesome! Very professional and efficient! All of our questions were answered and everything explained! We will highly recommend Apollo to our family and friends! Thanks Apollo for putting us back in the cool!!
Kirk was awesome and helped us figure out what was wrong with our heating. We will definitely be using them in the future!
Gabe was super friendly and helpful. He removed and replaced the hot water heater in record time. No mess no fuss. Thank you Gabe!
I am very happy with this whole experience with you guys
The gentleman that came to give us our estimate was very knowledgeable and very courteous and also did not push anything on us. We got a great price and decided to get our installation done through them because of his honesty. Looking forward to our installation Apollo seems to have a great approach.
Justin was an absolutely amazing technician. He had so much product knowledge and is just the guy for your project. I’ve used another company before and didn’t appreciate how they handled things but Apollo was fantastic. Their team of professionals made things easy and didn’t hide anything. They were very upfront in what needed some and took the time to show me a first time home owner what to expect and how things work. I can’t express my gratitude enough. I signed up for their monthly plan as well. I saw all the benefits and know who to go to for my heating and cooling needs! Mission Apollo was a success!! Thank you again!
Richard, Todd, & Andrew did an amazing job today installing my new AC/Furnace combo. This was a big job in blistering heat; but, they were pleasant and professional through the whole process. Their work was perfect and they cleaned up the worksite (better than it was when they arrived). The even checked the gas lines in the house and found leaks from previous work I had done in the past. Steve who sold me the service was amazing as well. He answered all my questions and was timely and pleasant with no pressure. This is not my first experience with Apollo, everyone is friendly, courteous, timely, and professional. You cant go wrong hiring them for your HVAC services.
Very personable, knowledgeable and efficient! Kyle s a credit to your company.
Gabriel was very courteous and thorough with his service and inspection. Coming from a maintenance background I was very impressed. Having him as a member of the Apollo team to represent your company has got my vote. Thank you.
A COMPLETE rip off company! Stay away or be prepared to be bent over. They charged 98.00 for an estimate and then the estimate was 1000.00 TO REPLACE a toilet flange & shower valve THAT I HAD IN HAND?!?! A 2 hour job TOPS for a pro plumber. So Im in the wrong line of work I guess. Now plumbers get 500 an hour?!
The entire company was impressive! From customer service to technicians, they were professional and timely. I would recommend to anyone needing HVAC work.
Great service from Mark yesterday morning. He explained to us everything that was to be done with replacing our outdoor spigot and answered all our questions. We will be using your new plumbing service again in near future when garbage disposal is replaced. Thank you and your excellent staff.
Justin, GO TRIBE, was awesome. Very thorough, very polite, and made sure all questions were answered before he left!!
Reliable, quickly responded, on time, called to update and advise arrival time. Was thirough, and checked out all our questions, and explained results. Friendly, patient, and personable.
Very, very pleased with Apollo. They gave me a good deal on furnace & air con replacement. I got quotes from 4 places; I thought they offered the best price/quality/warranty combo. Was installed within a week, the team was awesome. Excellent warranty program, better than the other outfits. Today an independent quality control service was performed to make sure all was installed correctly. He was here over 2 hours running a variety of diagnostics and checks, adjusting as needed. These guys are absolute aces!
Kirk (Kurt?) came out and was super friendly. He let me know what he was going to do and went right to work. He then came back with pictures and videos to show me what he found, and the problems within my AC unit. He gave me 3 recommendations and scheduled someone for the same day to come out and run load tests on my system. They work well and they work efficiently. I see why they have such good reviews. I would recommend them to whoever is in need of maintenance and work.
Shaan, quality service tech, worked diligently to make corrections in our HVAC to set it to peak performance. Courteous and respectful. Highly recommend
Gabriel was personable, professional and knowledgeable. He assessed and fixed the issue quickly once arrived.
The guys did amazing. They kept my house clean They cleaned up after themselves They were super respectful, super helpful They explained everything I needed to know and were super friendly. Im very very pleased.
I am always impressed with everyone from the front staff to the service techs that come out to our house. When they get here, they explain what they are doing, they answer questions and are very respectful. Big shout out to Clayton, he was great.
Kyle did a good job and is very courteous
They didnt even look at the AC unit and told my mother that it was going to cost thousands of dollars to fix it and she would be better off to get a new one....I already knew that it had a bad transformer that needed replaced ($200 TOPS) ...Told them no way called AtoZoff and they were honest and fixed it with no problem.....then I find out that these scammers (Apollo) charged me $100 to come and lie to my mom .......UNPROFESSIONAL AND DISHONEST..
Zach was very helpful and informative in his work. He presented information clearly and provided some much-needed perspective on our AC system!
Kirk was a great person to work with. Super friendly and very helpful explaining what he is doing and showing what he is doing.
I have been using Apollo Heating & Cooling for several years. They give good service, maintain my heating & cooling system, and they are worth every penny for their service. I can depend on them and am confident in their expertise and advice.
I am very happy with the technicians. They did a great job. They were on time, courteous, knowledgeable, and cleaned up! The whole house is nice and cool now!
Kirk was really knowledgeable and was honest about what needed to be done to sell our house. I would definitely recommend Apollo.
I have dealt with alot of different companies and I must say Apollo did an excellent job. I had an issue with my AC and requested a maintenance check. Justin was excellent! He was very thorough, explained everything to me, answered all of my questions, VERY knowledgeable and most importantly, VERY professional and clean (mask and wore shoe coverings). I am very picky about who I hire to do work in my home and do not trust what everyone says or does. I was very impressed with Apollo and Justin that I decided to get their annual contract. Thank you Apollo and Justin!
Everything was done smoothly and professionally.It was all explained to me as they went along. They were all polite and very respectful.
Jonathan Holt is a very good technician, would recommend Apollo.Thank YouRick S
Immediate response when called in for service. Our technician, Justin, was professional and explained everything completely and thoroughly. He did not rush through his diagnosis nor his repair.We were extremely pleased!
Very professional, friendly, and within my budget - I’ll recommend Apollo to anyone who needs help with heating and air conditioning
Zach was punctual and extremely helpful. He cleaned our new AC unit that was coated with cottonwood inside. He explained what he was doing and how I could clean it myself if I needed to do so in the future.
Unit was brand new, pre-charged, never powered up and already installed when tech showed up. Ductless needed vacuumed down and the freon released if no leaks. Tech was very nice and looked it over then said he would be right back had to get me estimate on the job.The estimate for about 30-45 minutes of work was $1133 to vacuum & turn two valves to release Freon. The unit didn’t cost that much. I said no way. I was charged $98 for the service call tech was here about 15min. This is the third time I I used this company and knew they were expensive and always pushing the up sell. I will say they were the available as most other HVAC contractors were a week to month out, they did show up in two days. I do not recommend using Apollo unless you can get pricing upfront paying $98 to get an unrealistic estimate is absurd. I will lose their phone number and not recommend them.
Apollo did a great job with maintenance on our furnace today! And their customer service by far the best of any HVAC company we’ve dealt with. Proactive but not pushy, and they follow all precautions with health. I also like that they alert us with our technician’s name and photo before they arrive. That gives us peace of mind when we let them into our home. We are grateful for Apollo!
Updated/upgraded part of an old boiler system. Continued periodic maintenance. Best thing we could have done. Very satisfied.
Kevin was knowledgeable and very helpful... walked me through the system and adjusted the vents so it would work more efficiently. Very professional. I Highly recommend him!!
Zach is wonderful! He answered all our questions. He treated us like family. weve had him before and I will ask for him again!! Thank you Apollo for such excellent service!!!!!
I called Apollo after having called several other technicians who couldnt solve a mystery water in my HVAC system problem. Apollo was able to get a tech out in less than 24 hours, and Josh figured out the problem quickly and offered possible solutions. Still working through getting it fixed, but so impressed with Josh, his depth of knowledge and his professionalism.
Zach is very friendly and professional. He did an excellent job. He said he has a personal interest in our ac because he installed it thanks
I really love the fact that I found Apollo the tech was awesome and knowledgeable, professional I am beyond happy with the results. I will tell everyone I know to call Apollo! Thank you so much, this company is going places!!
Apollo installed our new heating and AC system 11 years ago. Last summer the AC acted up and didnt cool so I called them out. They gave me an estimate for repairs of ~$2500 and recommended the AC be replaced since it is 10 years old. I did a bit of searching the web and found that it was likely the capacitor that runs the fan/compressor and the fan motor. ~$115 later and 30 minutes install time, my AC is back up and running. It is 1 year later after my self diagnosis and repair and still going strong.Do a bit more research I found the AC unit Apollo installed was discontinued already when they installed it. Shame on me for not checking. Shame on them for installing a discontinued older model. Theyve been pushing us to install a new HVAC system ever since the 10 year age window was approaching.I have no issue with the maintenance they performed over the years but their sales tactics and morals are questionable. This last diagnosis was an obvious strong arm push to put in a new AC unit. I wont buy from them again for this reason. I will also do more research the next time I install a new system to make sure Im not getting discontinued equipment.
Clayton did a great job! Ive had him before and hope to have him return for my next service.
Apollo was great to work with-everyone was friendly and helpful-very professional and great communication. Quality installation-checked and double checked to be sure that everything was perfect. I can’t say enough great things about them!
Kyle was very knowledgeable and handled my issue promptly. He is a fine young and represents Apollo very well. I will call them again when I need service.
Josh was very through, kind and explained and educated me on what was going on with our system! Very happy with the service and pricing!!!
Mark very professional and just the most pleasant and congenial guy to work with!
This company is a pleasure to work with. Their service personnel are professional, courteous, and personable. The service is performed quickly without sacrificing thoroughness or quality. I will never use another company for my heating and cooling services.
Josh was extremely professional and knowledgeable. He explained thoroughly what he found when checking my air conditioning system and what I needed to do to improve my air conditioning needs. This step in handling what service I need is first class.
Great service! I’ve used Apollo on several occasions and I will continue to use them! Absolutely great customer care!
Zach was great at his job and did great at teaching as well! Everyone has been great at Apollo. Been using them for years!
Did a great job at explaining everything to me and making sure I understood what was going on. Very professional and friendly! So glad I have the service contract with Apollo!
Apollo is the BEST HVAC company in our area! The support team, when you call, is beyond amazing. They set appts., provide arrival updates and communicate constantly with their technicians. The technician, in our case KIRK, is a great guy, very knowledgable and knows how to diagnose and fix issues! I cant say enough good things about Apollo from support staff to technicans. Fantastic! Mike McClure, Kent, OH
Clayton was professional and detailed. Showed me all the issues and walked me through what he was doing to fix the problem. He was thorough and fixed my A/C unit.
Very personable and knowledgeable rep. Explained everything to the last detail without being overbearing. Will definitely use these guys in the future.
Gabe was awesome and walked us through what our issues were
Unknown issue, was throughly checked out to my satisfaction and was out of courtesy no charge. Very professional and informative to my questions or concerns. I will continue having them service my AC & Furnace as a memberSaving me money as well by their excellent service. Thanks, Gabriel you represent Apollos good customer service standards & quality service.JRoss
Very thorough and explained everything so that we could understand it.
The technician Ken was awesome! I had some unique issues at my property and Ken walked me through them. He was patient and knowledgeable. I would highly recommend Apollo for your heating & air conditioning needs.
Kyle arrived on time and went through the process steps explaining everything. Kyle was professional and easy to work with.Unfortunately, we have a larger issue and will continue to work with Apollo for the near term