Corey was prompt, good at communicating, and very thorough with explaining the problem with our Furnace. He gave us the price of the visit up front, and gave us a breakdown of the future life of our furnace for us. He also was able to visit within a week of us calling, in a very reasonable time window. AAA answered my inquiry quickly and even worked through scheduling via email which was very handy!
Tommy arrived, reintroduced himself, and promptly got to work with the semi annual maintenance to my heater/ac unit. He explained every thing he was doing and why. He gave me a couple minor recommendations reference my heating vents. As usual AAA Heating got the jib done promptly and efficiently. Tommy was the best!
Tommy with AAA did a great job servicing our furnace. He wore a mask and wore shoe coverings and was very pleasant and efficient. Would highly recommend his work
Levi was very professional and friendly. Before starting any work, he showed me things that needed to be fixed in my HVAC system and did a great job explaining all of it. The price was very reasonable for all he had to do. I would highly recommend AAA Heating and Air Conditioning!
Jeremy was super helpful and informative when he conducted the annual maintenance of my furnace and heat pump. I appreciate him for educating me on my heating and cooling system since it was the first time Im having the preventative maintenance done. Our house is new construction but weve lived here for almost 3 years and didnt know until recently that this was something we should have done. Thankful for the membership so that we have peace of mind if something goes wrong or needs to be replaced. I also booked duct cleaning too so I look forward to their help.
Brandon is very pleasant to talk to. He even recommended that we probably need duct and vents cleaning since we never had one yet. This is good to know.
Three service professionals from AAA Heating & Air Conditioning came and did an outstanding job in installing both a heat pump and a back-up gas furnace at my home. They were polite, thorough, and took the time to make sure I understood how to operate the new system.
Sent photo and introduction right before appointment. Jim was on time, friendly, and with some information from me, ready to go to work. After some diagnostics, Jim offered his evaluation with costs for each so I could make an informed decision. The final bill was exactly what he said and had our A/C running optimally.Jim also suggested other future maintenance to keep our system running well in the future. Competent and thorough, would certainly call them again for my heating/cooling needs! Great Job Jim and AAA!
Emily was friendly, professional and thorough. This is my second season to use AAA Heating and AC and will continue to use them annually to maintain my Heating system. I recommend them to anyone needing heating service.
We have had many points of contact with this business - appointments, maintenance, assessments, long conversations, different staff members - we have never been disappointed. Highly recommend.Without question, the stand out has been Joe, one of their technicians who is knowledgeable, professional and genuinely looks out for you. We have been on a roller coaster ride with our nightmare of a mini split system (which they did not install, it was installed by a different company). Joe has saved us many times, coming out with an unfailing polite and can do attitude. He is able to trouble shoot quickly, sharing his findings with us. He is honest in his assessments and remembers the ins and outs of the job. He has helped us through the winter when our heaters were down, through the summer when our a/c was leaking and at even the dead of the night for an emergency. He goes above and beyond. We have worked with many contractors (the joys of home ownership). There are few recommendations that I write but I had to do this for AAA and Joe as I really value their work.The front desk (Megan) is always responsive. We appreciate how quickly they get back to us and keep us in the loop of the job status. I appreciate their reminders of the appointment times and they also confirm when the technician is on the way and even if there are traffic delays.We are looking to get our whole units overhauled from the not so great install job that was done by the other business. We wouldn’t trust anyone else, we want it done right and have peace of mind. These guys take great care of you.
Chris is good at what his doing. He explain what it needs to be done and did a good job. Very professional. I recommend AAA Heating & Air Condition to anyone.
I inquired online for AC and heating service. We were able to get an appointment set up right away and were flexible if I had to change times/dates. When it came to the actual service we were able to get any sort of repairs done that day, quickly and professionally. We are part of their subscription service now and I expect that well definitely be happy with this company with each visit.
Josh showed up at the starting point of the time range I was given -- much appreciated -- and checked the heating element and other parts of my gas furnace, cleaned it thoroughly, checked the operation of my furnace afterward at each register in the house, and explained everything he had found. He also gave me recommendations on how to improve the performance of my furnace. He was very professional and very friendly. And the price was good for a checkup and clean.
I am signed up for regular maintenance for my furnace through AAA Heatimg & Cooling. Joe has been the technician that took care of this service call. He is very professional and I appreciate his attention to detail. I will always use this company.
Professional and knowledgeable. Tommy was thorough with checking our furnace and AC units. He also took the time to explain how the system works and answered all our questions. This is the second time weve used AAA and both times have been great!Signed, a Happy returning customer
Found them off of the internet with 5-star reviews so I called. Boy that was a good decision! Their rate was much cheaper than the other place I had and I was blown away by their professionalism and their warmth! (So I canceled the old appointment with the company)Just had a service done today by Corey. The text message with his picture and profile prior to his arrival was so helpful. He was on time, quick, knowledgeable and super pleasant! I’m so glad we found a reasonable and reliable company for the furnace maintenance!
Very professional. Knew exactly what the issue was and resolved it in minutes.Highly recommend them
This service was fantastic.Emily was on time professional and extremely knowledgeable. I plan to use AAA again in the future.
We’ve had problems with our humidity levels in our home since the installation of our system. We had two super nice guys from AAA heating out today. They were thorough and took their time finding the issues. Hopefully everything is solved now, but I’m grateful that they aren’t dismissive and keep trying to help us!
Jeremy was great. He did routine maintenance on my furnace, explained what he was doing, and answered all my questions. He gave me some ideas on what I might need to do in the future.
They have been servicing our heating and whole house air-conditioningfor several years and have been very good. This time we decided to add an upgrade and clean ducts and vents with a special coating applied to make this 2 story 4 bedroom home and office more energy more efficient and comfortable throughout all the rooms. AAA installed and kept us up and running with an outdoor system for many years now. We both recommend them.
Just had my scheduled maintenance from Tommy. AAA Heating has some of the best techs in the business and Tommy did a great job! Very knowledgeable and great customer skills. Not many contractors I look forward to dealing with, but it’s always a positive and pleasurable experience with AAA!
Josh was most professional as well as personable. I very much appreciated his willingness to discuss my thoughts and concerns dealing with the state of my heating system.
Josh was friendly and professional, explaining his planned services before and recapping after with recommendations. He wore booties in the house and was masked, as well as being mindful of 6 ft of distance. As a health care professional, I appreciated his efforts.We would definitely be happy having this technician back again!
Levi was phenomenal, extremely helpful and very professional. He answered all our questions and made this process smooth. We called many other companies and they couldn’t get out to us till Monday or late tonight and we just couldn’t wait.We appreciate how quickly they answered and got out to us. We are forever grateful and we will continue to use them for future upkeeps.Thanks so much.
Very thurough and tidy with HVAC. Made recommendations to improve performance of unit and the value of adding IWave to enhance air scrubbing. Components were stocked in the truck and was able to perform installation in same visit.
The techs that came out were not only very knowledgeable but friendly and courteous. Along with the fact that they listened to what I had to say. The salesman that came out was very nice and not pushy at all. When I called the office they wee very warm and inviting. Overall I am very happy with the service as a whole. But I now wonder why I did not have this done earlier!
AAA replaced my older heat pump with a new upgraded unit and air handler. They were very professional, on time for the installation. It went very smoothly and works great. New unit is very quiet. Bryce and Efer were great at their job and very pleasant to deal with. You cant go wrong with AAA heating & Air Conditioning.
Technician was courteous, professional and on time. Did a great job. Highly recommend.
AAA Heating and Air Team,Yall are second to none! If you are in the northwest area looking for the best quality with good prices, look no further.We had the privilege of getting (Corey) as our Technician and he had expert advice. He, walks you through what simple actions are being taken care of while he is maintaining your home system.
AAA always delivers! We’ve been working with them for a little over a month now, getting our heat pump installed and today our gas furnace serviced. They are always professional, reliable, friendly and on time. I love that you get a text with their picture and bio 30 minutes before they arrive and that they are diligent with masking and shoe covers.
6 stars!! I had a new gas furnace and a/c installed. AAA was the very best starting with the first phone call. Every person involved in this process was top notch professional, respectful, and all deserve a pay raise!! They performed spectacular as any company owner would hope their employees would. It was an 88 degree day and we had A/C for the first time that night, whole install in one day! Thank you for a job well done.
Corey came and serviced our AC after the heat wave. He found a couple of issues with the system and was able to fix them same day. He also quickly installed an air purifier with the upcoming wildfire season coming. While fixing the AC he also noticed the evaporator was open 18” causing us to cool our attic space. We were just thrilled with him and how we were able to get everything done in one morning.
Great company to work with. I love the preventative maintenance plan and how they send me reminders to schedule it. Lots of available appointment times, professional and friendly techs to answer all my questions and troubleshoot. Really happy with their services!
Jonathan and team installed our new furnace, heat pump, and thermostat. The team was very professional, informative, and in a cheery mood despite a lot of hard work they put into a nearly 12 hour work day. They brought us up to code on a few items which added to their long day, put effort into aesthetics of the installed equipment and cables/wires, and on top of all this cleaned up immaculately before leaving - the whole area was spotless. Highly recommend AAA.
Ben texted me before he arrived with a photo and a nice introduction to let me know he was on his way to my home. I appreciated knowing who I was expecting! Ben arrived right on time and was very kind, professional and efficient. He not only fixed my problem, he took time to explain the issue to me and answer my questions. Working with AAA Heating & A/C was a great experience and I highly recommend them!
Very professional and helpful. Our ducts and furnace now work properly!Highly recommend. Well definitely hire this company again
The tech texted me before coming with his name and picture. He was on time and wearing a mask. It took about 90 minutes for the 6 month maintenance check on my furnace and heat pump. He was very nice and courteous.I pay monthly for a AAA to come out twice a year and do maintenance on my furnace and heat pump. They call me to schedule service when its time for them to come out. It is so convenient and easy. I highly recommend them!
Our AC was acting up right before the big heat wave and our regular place couldnt get to us for a month. Thankfully they referred us to AAA where a Monday call resulted in a Friday visit from Tyler. First, the office staff is wonderful, friendly & helpful. Tyler was awesome! He sent a text message before he arrived and didnt mind us hovering over him and peppering him with questions as he worked. Thankfully our AC unit was able to be repaired and we are using AAA going forward for all our HVAC needs. Weve been in our house for 22 years, have used many different companies & finally feel like we found the best one! Highly recommend!
Every experience Ive had with AAA thus far has always been very professional and fair. Nothing but good things to say overall. Today we had Josh come out for maintenance and what a great guy, answered any questions I had, was super cool and had a great time chatting with him. Thanks Josh and thanks AAA.
Great vendor to work with. All employees are professional and courteous. We had our routine maintenance performed by Brandon this afternoon. Great service and excellent commutator
We were very happy working with Tyler Street. He was personable, knowledgeable and professional. Our AC is now working perfectly. We couldn’t have been happier with our experience working with AAA and especially working with Tyler. We will be requesting him for all future maintenance and repairs. A business is only as good as the people that represent them and Tyler went over and beyond our expectations.
The technician was very thorough and professional. He was very polite and addressed my concerns. Everything is written up and recommendations made so it’s very easy to understand. I thank him very much for his professionalism.
I was first impressed by the heads up text that he was in his way as well as a picture of him so I would know who’s coming. He fixed my issue quickly and was very friendly. I appreciate your service
Tyler was courteous, professional and knowledgeable. Explained my options with no pressure. If I had a choice, I would specifically ask for Tyler to service / maintain my furnace. Prices are reasonable.
Super friendly and professional. Reasonably priced. Even gave me some tips on how to do it myself! Would use it again!
Jeremy was extremely helpful and patient as he answered all of my questions! It was a pleasure to have him in my home. AC maintenance completed!
Jeremy was the tech who came out to do my regular maintenance. He was friendly, professional, accommodating and more thorough than anyone else that has been here before. He even took the time to attach my hose to my sprinkler and then he offered to bring my garbage up from the street. It was very thoughtful of him.
Great company and great people. They provide us service twice a year. Very efficient from scheduling to maintenance visit completion. We have used them for years and it has been a very good relationship.
Chris was on time and very personable. He did the annual service efficiently and effectively.I’m happy that AAA HVAC remains a solid business that I can recommend.
Very helpful and explained the service and offered discount for applying for AAA Comfort Club.
Chris arrived and efficiently performed the task to fulfill the maintenance. He was professional and thorough as well as being friendly. As a long term customer of AAA, I have had very good service from many techs and Chris is among the best.
Jeremy was the tech who performed my seasonal maintenance on our air conditioner. He was prompt and very professional. He asked if he should wear shoe covers, which I appreciated . I pay for the biannual service and AAA Heating & Air Conditioning is always good about reminding me when service is due. The best part was this appointment was scheduled and kept even though Seattle was in the midst of 100 degree heat.
Super quick turn around time from first contact to home consultation to install, given how many people are requesting AC units these days. Every step along the way they were very professional and knowledgeable.
Corey from AAA Heating and A/C was just awesome. This was the first company we chose on this side of the water and we found the best on our first pick. Corey was on-time, super professional and carefully explained everything in detail to get our A/C and furnace tuned up and working like new. I would highly recommend AAA to everyone!
Josh from Aaa came out and gave us a tune up on our heat pump. Did an awesome job, very kind and courteous. Explained everything in detail and made some suggestions for preventative maintenance and some upgrades we might want to look into in the future.
Dave was very professional and nice! I love that they send out a text to let you know they are on their way and to introduce themselves. I would recommend AAA heating and Air Conditioning and will be using them for our future heating needs. Thank you Dave & Joe for the great job you did today!
We can’t thank you enough AAA Heating & AC! You’re the best. They came out on time and fixed our problem quickly and for a fair price. The technician was friendly, knowledgeable, and courteous. We will think of this company first for any HVAC services in the future.
They have really good communication, are prompt and do a great job! Corey was really knowledgeable!
Fabulous job - was able to book an appointment quickly when my A/C went out. Logan came out, quickly diagnosed the problem, made the repair and performed some additional maintenance. Professional and friendly service at a reasonable cost. Highly recommend!!!!
Brandon came right on time and was so friendly and knowledgeable and efficient. This company was referred by my good friend and neighbor and they were as good as he said. We will definitely use again and hope to get Brandon as our technician. Great customer service!!!!!
Knew what problem was upon arrival. Quick replacement. Heat pump working again. Jim was great. Thanks!
Brandon was great. He called to let us know that he was available earlier if that was OK with us. He was courteous, professional and respectful.
Jeremy was on time, professional and a pleasure to speak with. He advised me on my furnace and I feel like he had my best interests in mind. I will continue to use AAA because of Jeremy and other technicians like him.
AAA/Corey did a great job cleaning my furnace. He was knowledgeable and professional. He explained how to help my furnace work at its best during the upcoming winter months.
We called AAA after hours, Josh called back within an hour, tried to diagnose why the AC stopped working over the phone. He then came to the house to further diagnose and found the problem. Josh was professional, prompt, explained the problem and did all he was able to for us.
Emily was very knowledgeable and professional. She did an excellent job of servicing my heating system.
This company, AAA Heating and Air Conditioning, is a very professional and efficient company that goes out of their way to provide their service. We had a new furnace and AC unit installed and we couldn’t be more pleased with everything and everyone we met right down to the representative that initially came to our house, technicians, electrician, and the sweet little gals in the office. Thank you AAA for making everything so easy for us and making us so comfortable in our home, summer and winter.
Jim is the technician that serviced my heat pump. First he arrived on time as scheduled. He even texted me prior to arriving to let me know that he was on the way. When he arrived he was masked up and practiced social distancing. He was very professional and answered all questions and concerns I had. He even gave me the name and phone number of businesses that I could call to service my fireplace insert. I will definitely use and recommend this business to others.
We needed annual maintenance for our gas furnace, and we were very happy with the work that Josh did. He talked me through what he was working on and was very helpful throughout.
Brandon very friendly and polite, gave me helpful tips on best results on heating, he helped answer all my concerns.
Ben was very professional, courteous, and knowledgable and I can sense he really cared about me as a customer and that made it easy to go ewith this company for a new furnace. Great customer service from this company. Professionalism and courtesy also goes a loon way! Thanks to Ben!
I highly recommend AAA Heating & Air Conditioning. I had a problem with my system and called them on a Monday morning. They were able to schedule an appointment the same day. The technician, Jim, texted me shortly before arrival and showed up on schedule. Amazingly, he diagnosed the problem in less than one minute and my system was up and running within a few seconds. The entire visit lasted less than five minutes. Great service all the way around.
We have used AAA plumbing and heating for years. Always professional, clearly communicates what was services or repair is being preformed and reasonably priced. They have always been on time and care for the surroundings they were working in.They take the time to text in advance let you know they are on the way and which team member will be preforming the work with their picture. Jeremy explained exactly what he found of concern and the work he did while here.Long term happy customer.
I was thoroughly pleased with Josh, the serviceman sent to my place. Josh was very professional and polite. Most repair people talk down to seniors, probably thinking seniors are dumb and dont understand things. Not Josh. I was treated with respect. I would recommend Josh to everybody.
Jim the technician came on time and ready to help me with my AC issue. He was fast and efficient and answered any questions I had. He got my AC up and running within 15 min. Now not all jobs are that quick, mine just happened to be.
Called and got an apt scheduled with a 2 hr window. They were out right at the start of that window. Knowledgeable, professional, and overall great experience.
I felt the team did an amazing job in installing my ac. Highly recommended!!
Corey was timely, professional, friendly and informative. He performed the maintenance as requested and made suggestions to extend the life of our furnace and AC units. We were so impressed with him that we signed up for their loyalty program! We highly recommend Corey and he will be our go to for HVAC in the future!
Cory was great!!!. He was detailed, knowledgeable and personal. Excellent service!! highly recommend. I appreciate the office sending me a detail guy. They were listening.
The service was very professional and your technician Ben was veryknowledgeable, very courteous and very polite! He gets a 10 from me! Keep up the good work and may God continue to Bless you! 👍🏿🙏🏿👼🏿😇
Chris was awesome and professional! Explained everything very well and suggested services that are needed in the future. Definitely would recommend!
AAA Heating and Air Conditioning was fantastic! They text you when they are in the way with a picture of your technician. This made me feel very safe. Levi did the assessment of our system, we recently moved into the house, and was honest about what needed to happen. He had great customer service and was great at explaining things. Dave did the duct cleaning and was super efficient and left the place very clean afterwards. I’m so glad we called AAA.
They were prompt with a text alerting me they were in route. They walked through reviewing my concerns with my AC and let me get back to work while investigating. Finally, provided me with answers and options for next steps. Overall, thorough, professional, and courteous of my time.
Ben’s customer experience exceeded our expectation as this was our first experience with him and the company. He is respectful of our time, took the time to understand our need and made recommendations that we understood. We look forward to working with him and also referring our friends and family for their needs as well.
AAA was great in letting me know Ben might be running a little behind his ETA. Ben sent me an introductory text before heading over to inspect our furnance. He thoroughly examined our furnace and explained necessary steps simply. Really appreciated his expertise and professionalism.
I needed my furnace to be serviced for the winter. Chris was very helpful and courteous. Thank you
Service was great, I have been using this company since 2003, have never had any complaints, and our service man Tommy, was outstanding, did a great job, explained everything ..
My wife and I wanted to install an AC unit in our home, and shopped around until we had three options/bids. We wound up settling on AAA because their sales folks seemed to be the most informed and helpful. Weve had the new HVAC system for 6 months now and are very happy with it. Were using less energy and our house is more comfortable. Win-win!Installation came with maintenance every 6 months (I think for the first year?) and we just had our first visit from them. They were professional and fast.Very satisfied with my purchase and service.
Refuses to make a service call on a mini-split system because the system is too new (3 years old) and therefore under warranty? Need condensate pump replacement... nothing to do with the Mitsubishi system. Directs me to call original installer. Please tell me this is a joke? Would not recommend.
AAA is great. Booking an appointment was easy and they had a few options for times. I wasn’t in a hurry so that helped. Craig the tech was extremely knowledgeable and polite. I ended up signing up for a reoccurring plan so I wouldn’t forget to service the units again! Looking forward to the next visit! Highly recommended.
Im on a service plan where they come out twice a year, once to do maintenance on my furnace, once to do maintenance on the AC. They keep things running smoothly so Ive never had a problem.
I’ve had several technicians over the course of using AAA and they have all been wonderful. Jeremy was here last and he was awesome! Super helpful, professional and courteous!
Tommy was great. Above and beyond.And a vetran.
Brandon Holmes did an excellent job! He was very knowledgeable about what needed to be done. Very personable and professional! Would love to have him back again!
Great experience. Came to my home early and got to work right away. Had my A/C up an running in ni time. I really appreciate all the help!
AAA / Brandon were very professional, right on time for our appointment, and accurate with their initial quote. A potential larger issue was also brought to our attention and we appreciated knowing about the risk before an accident happens. Would use them again for sure.
I was totally impressed with the service we received and have no hesitation what so ever in recommending AAA Heating. From our initial call until the service was completed it was a pleasure to work with everyone involved in installing our new furnace. Thanks to Ben who initially found the problems with our old furnace, Allen who installed our new furnace, Levi who did quality control and Robert who cleaned our air ducts. Lastly a special thanks to the office staff who coordinated everything. If you want great service at a fair price this is the company.
Our technician was pleasant, efficient and very knowledgeable.Thanks again Tyler! No more shopping around - we will use AAA from now on.
Brandon was on time and very friendly. He did an excellent job on the furnace and air conditioner. Very responsible young man😄😄😄thank you for a job well done!!