When out AC unit broke down, Kathy Industrial Heating & Cooling team was prompt to respond, answered all questions and gave us a very reasonable quote compared to other companies we reached out too. They came on time and replaced the AC unit fast. Final cost was the same as the quote we received. Couldnt be happier!!
Kathy Industrial Heating & Cooling came out to repair an issue with our furnace and it was a great experience. Greg was our technician. He was very upfront with the issue, what it would take to repair it and costs. He had parts available in his truck so all was fixed quickly and efficiently. He was very professional throughout the entire visit. We will gladly use Kathy Industrial Heating & Cooling again for any future hearing or cooling needs.
These guys are great and I am glad I stumbled upon them! I have used both their phone number and website to request service and both have been easy to use and quick to set up an appointment. Technicians have always been friendly, knowledgeable and professional. Prices for service have been reasonable and with no unnecessary up-charges. My HVAC system works great despite its old age, thanks to their awesome maintenance services. I will continue to use the company and recommend it to others as well.
This was an awesome customer service from our first contact until the last. I emailed late on a Monday evening and was happy that someone was able to respond that evening and help me troubleshoot via email. They contacted us again the next day to check on things and had someone at our home first thing Tuesday as we were still having issues. When they returned to install our new unit, Greg and his team were very professional, courteous, and respectful of our home.Will call on Kathy Industrial Heating & Cooling for future HVAC needs.
The technicians came ready to work and figure out what was going on with my heat pump. They figured it out, fixed it, and then did a good job. I now feel good that the unit is working promptly and I will have heat this winter. They were friendly and listened to my concerns. Highly recommended.
Greg did a fantastic job when he came out to work on my AC! Fast service. Very friendly, communicated well when there was an issue and provided solutions. Timely and efficient. I would definitely call him again if I need any more repairs.
The service was great. Even though it was a little later than originally scheduled due to a hold up at the previous job Keith was assigned to, I received a call letting me know about the delay. Keith was extremely professional. I highly recommend him as well as the company as a whole!
Not long after we purchased our house the 20 year old AC that came with it went out. Kathy Industrial Heating & Cooling was supportive through the whole operation of getting a new ac & the new system exactly cut our electric bill in half. Kevin just came out for the 6 month check on our new system. Simply the best!!
Very communicative and considerate. Keith was hands down the best! Will not use any other HVAC company from here onward. I highly suggest you call Kathy Industrial Heating & Cooling for your heating and cooling needs! Dont look anywhere else. You will not be disappointed!!
The best customer service I have ever had from anywhere! I had some issues with my thermostat tonight and was able to talk to Kevin over the phone where he was able to walk me through different options and got it figured out thanks to him! Highly recommend this company! They have done all our service work and installed new furnace and air conditioner with no issues!
Last week our old furnace stopped working and we were completely without heat. I called Kathy Industrial Heating & Cooling and they accommodated us into their tight schedule .They were completely polite, thorough and responsible. The technician knew exactly the reason why our furnace had broken down and after a replacing the parts our furnace was working super fine. They cleaned up after they had finished their job and their work was amazing. Their prices were reasonably as compared to other competitors. Their services were fantastic.
I’m very impressed with our experience with Kathy Industrial Heating & Cooling. It was a pleasure to work with them. The technicians who showed up were very professional, knowledgeable and polite.Would definitely recommend them.
Kathy Industrial Heating & Cooling is one of the best companies that I have encountered. When our heat went out Issac came right out and fixed it. He was very personable and knows how to get the job done. Their rates are reasonable and response time is unbeatable.I recommend Kathy Industrial Heating & Cooling highly.
Keith, Kevin and Frank were prompt in their service, always skillful and gracious. They installed a new heating and cooling system to my residence that I knew I needed replaced. I could not more pleased with the service.When it comes time to repair or replace AC they will be the only one we call!!
I have used Kathy Industrial Heating & Cooling on different occasions for furnace tune ups, repairs and new installs. Service is always extraordinary- a very competent service team - with work always done right the first time. I have endorsed them to many friends and family.
I woke up this morning to find my A/C wasn’t working. I called Kathy Industrial Heating & Cooling and scheduled a service call. I was told someone would be out between noon and 4:00 pm. Keith arrived around 1:30 pm. He quickly determined what the problem was and had it fixed right away. Keith was very courteous and professional and met and exceeded all of my expectations.
Two clean cut professional young men arrived when they said they would and did not try to sell me on something that I did not need I was very impressed and very pleased. They checked my air-conditioner and said that it was in very good shape and did not need anything repaired