When I bought my house recently we moved the closing date a week sooner and Lisa did an excellent job getting my insurance information updated for the new closing date I have used David Crownover Allstate Insurance for 20 years and I have always received great service.
Patti is so sweet and friendly. So happy when I call Keeps me informed on my policyPleasant to do business with
Best insurance reps.... super friendly and easy to deal with
Great experience. Everyone there was friendly and helpful. The process was smooth and everything was explained clearly.
When I was going to rent a car, agent Patty Stovall was tremendously informative on how to adjust my personal policy to cover the rental car I was going to rent. She saved me so much money that I used to always pay to the rental car dealership for insurance. Ive been with them for about three years now and everyone in the office is friendly, informed and helpful with anything I need. When my Triple AAA expired I renewed my Roadside Assistance with them for around $7.00 for six months which includes towing. Best insurance around. Ive never had a complaint, only praise.
My insurance rates were going up so I began to search for a new insurance company. First I asked my brother, a general contractor, what insurance company, in his experience, was responsive to claims. He provided a few that he was impressed with. Then I sent out inquiries and Patty Stovall with Allstate in Keller responded quickly! She spent valuable time on the phone with me going over what I had and what she could offer. The quotes were much lower than what my new premiums were going to be. The whole process was painless. When I had a question, no matter how trite, Patty responded asap. Of course I went with Allstate because of Patty, the responsiveness of the company, and the ease at which things happened! Thank you Allstate and Patty in particular for making this EASY transition for and with me.
My interaction with Davids office over the past few years for service on our home and auto policies has been outstanding. Lisa Owens is most helpful is providing policy information and processing changes in a timely manner. I am grateful for an office that places a high value on customer service!
I have been with David for more than 30 years and always responded to my needs immediately.. very satisfied. In addition, patty stovall, a licensed sales producer is a major asset to this office. Always knowledgeable, polite and very helpful. If you need insurance ask for her.
I have been with David Crownover Allstate for 22 years. Im very happy with his agency. They contact me once a year to review my policies to ensure Im getting the best price. When I had a claim they worked with me when I had a disagreement with the the estimator. I high recommend him.
My family had been with this office for years, so I decided to get a quote. Lisa was very nice, very helpful, and took the time to explain the policy options and answer all my questions. She followed up on emails, returned calls quickly, and took care of everything with the mortgage company. Id recommend them to anyone in the future.
I have been with this agency for approximately 27 years, everyone there is always extremely helpful, friendly and go way out of their way to help me with my insurance needs! This is a great team and I am glad to have insurance with them! I am definitely in good hands!
I have 4 rental properties insured with David Crownover Allstate insurance since 2012. I chose them initially because they had the most competitive rates and have stuck with them because they provide user friendly, top notch service. I have fortunately only had one claim and it was handled professionally in a timely manner. My most recent homes insurance was handled by Patty Stovall, couldn’t have gone smoother.
David has been my agent for years, I cannot recommend them highly enough for your insurance needs. They are always there when needed!
Very helpful and responsive in helping with our families insurance needs. Patty is always quick to respond to any of our questions and offer cost effective alternatives. Always a pleasure contacting this agency.
So far, so good with the changeover from Allstate Florida to Allstate Texas! The process was quick and easy, the staff were wonderfully friendly and courteous, and the policy price was definitely right!
I just bought a rental home and Patty at Davids office got me a quote in about 15 minutes. Lisa is also always helpful. I have been insured thru Davids office for about 20 years if not more and have always had a great experience. I have had a few auto claims over the years and roof claims and never had problems with those either. karen Isbell with Fortune Real Property Mgmt.
Good service, great people. They handle all my insurance needs and make it easy on the customer!
I have only been with this Agency 1 year but they have been extremely helpful to this older, non-computer savvy person ! Patty has been a blessing with her patient guidance and help; likewise Lisa. David Crownover is most fortunate to have them on his team.
I left and CAME BACK! Another company offered what I thought was a lower rate but when I looked at my new policies, the deductibles were twice as high as I had with Allstate and the coverage was not as good. Plus the service by the staff and agent at Crownover Insurance were always amazing.
This is a very helpful agency with wonderful personnel that work together and help one another to assist their customers. I love my agent, Patty, but know that there is always someone there to take care of me even when she is busy, I love their spirit of cooperation., Joyce McKelvey
Davids staff is highly professional and a pleasure to deal with. Ive been with Allstate for 35 years and this team is the best Ive experienced.
Very responsive whenever I call with a question or a change. No waiting. Very easy. Super customer service!
I have done business for more than 5 years and there has never been a problem arise. This office knows how to service people with expert care!
Good attention