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Mikes Westside Auto
2241 Porter Rd, Katy, TX 77493, United States
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Mikes Westside Auto

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Ro
Review №1

Great place to go for repairs!! My family and I are new to the Katy area and I was very skeptical about places to get my wifes Buick Enclave fix afraid that the service would be poor and over priced. But the excellent service Brad provided was AWESOME! Brad was very knowledgeable, transparent and communicated about what was needed to be repaired. The prices that he quoted for the parts and labor I went online and compared it with the prices in the area and his quote was a couple dollars under or spot on. This is now my go to place for any of my family car repairs. Very satisfied customers!

me
Review №2

I hate auto repairs. Every experience Ive had previously has just been awful so it was nice to have a positive exchange for once. My car had some intermittent starting issues and they took good care of me. Because they couldnt get the car to NOT start it took a few days to figure it out, but I was very hesitant to take back my car until I had some answers. God forbid it stop on the freeway with my kids in the car or something. I was listened to, my concerns were addressed, and I felt like the prices I was charged were fair. Would recommend

Je
Review №3

Felt I should have been more informed, regarding the work being doneI had to be calling every day

Gr
Review №4

Knowledgeable and helpful staff. Quick and honest repairs and service.

Sh
Review №5

Great prices and quick honest service.

ma
Review №6

So Ive been taking my jeep to Mikes for several years, then I purchased a Ford E450 diesel which I knew it had a steering leak when I bought it and was fixing to take a 2500 mile trip into the mountains, so asked Daniel if they worked with on diesels if its pulling an RV. He said yes so I told him to check the steering pump and serpentine belt because I was going on a long trip up 13000 ft elevation mountains and if the serpentine belt went out, my brakes, power steering, a/c, everything would go. He said I was wrong about that even though two other diesel mechanics said it would because I had hydro brakes. Anyway. Long story but he replaced the pump and the day I was headed to Colorado, the pump because it was the wrong size, shredded the belt. THANK GOD I WASNT COMING DOWN A MOUNTAIN IN COLORADO, I had to have it towed to a REAL DIESEL MECHANIC, and they refuse to refund me the $600. Good riddance. I will tell EVERYONE I KNOW to stay clear of these guys. I think when Mike the owner was running the place it wasnt like this but these new guys dont know their stuff. They are taking and hoping some day they will be real mechanics. I would not be here today had that happened in the mountains. Shame on me for trusting them. I was warned by others and I didnt listen. Hopefully this saves someone else $$ and lives. 😠😠😠😠😠

Si
Review №7

Excelente servicio attention to detail and very polite

Ma
Review №8

Brad and his crew are top notch mechanics. Very clean and professional business.

pa
Review №9

Very nice and helpful staff. Will definitely come back!

Ma
Review №10

I was recently referred to Mikes Westside Auto through a close friend who has work with these guys for over 20 years. I enjoyed my time with them and felt at home. These guys know their stuff, are respectful and communicative throughout the repairs I had done with them. I would and will confidently refer people I know to go to Westside Auto for any help in the future. Thank you specifically to Daniel and Brad and the technician that helped take the rattle out of my ford mustangs exhaust.

JO
Review №11

I was looking for a small fix on replacing the gear shift knob, but they don’t even want to try to remove the broken piece of that and instead sending me out. Please don’t go here and they don’t know what they do...

Co
Review №12

These guys were amazing. The most important to me was their honesty. They were very fair with me & kept me in the loop during the process of my repair.I’ve been screwed by far too many shops and it’s been hard to find great customer service like this with such honesty.Though the job wasn’t 100% complete (two grounds needed to be placed to prevent the oil & coolant light from blinking on the dash) In their defense, they pointed out the correction & would address it on my next appointment. I’m a very happy customer. These guys have won my business for the seeable future.

De
Review №13

Highly recommend! Great guys who know their business!!!

Se
Review №14

Great shop. Very professional and informative.

Ro
Review №15

Polite, honest, dependable and priced appropriately. What more can one ask from their local neighborhood auto shop. Do yourself a favor and go see Brad for your auto needs.

Mi
Review №16

Service and honesty. These are the two most important things I look for in auto care. These guys are great. Ive brought two vehicles in for service and Im ready to bring my third. They are efficient and fair. Thank you guys!

Na
Review №17

Ive taken my cars, trucks and van here for years and as far as Im concerned there isnt a better place. From the management to the mechanics, the team at Mikes Westside Auto is honest, fair, and talented. They always show busted parts that are removed and go into painstaking detail of why the work that they recommend to be done is necessary. If for some reason they dont fix it the first time (which is rare) they will work to resolve the matter quickly. I wish all mechanics were like this!

Ma
Review №18

Stopped for a State Inspection for my car, quick service and wonderful customer service.

Ta
Review №19

I love working here. Very ethical mechanics. Very family oriented. We go the extra little bit to make sure customers are driving safe vehicles. Its refreshing to do a job right and not have any worries when I see a customer drive out of our shop.

Ry
Review №20

Great fast service. Friendly group.

Le
Review №21

Service is great as usual Daniel and his team take great care of me every time I come in.

Ed
Review №22

Fast, reliable, and affordable prices! Daniel and his team is always ready to take care of your car.

Ch
Review №23

Always take care of mine and my family’s inspections for our vehicles. Great customer service and Mr.Brad is super nice to all of us and makes sure our cars are taken care of!

Co
Review №24

I have used these guys multiple times for multiple vehicles, and they’ve always been honest and fairly priced. Quick, fast and efficient. I can definitely trust these guys, and that’s hard to find these days. Thank you gentlemen.

Br
Review №25

NEVER GO HERE!!!!A bunch of scam mechanics. My Brother brought his car in cause it was overheating. They replaced the spark plugs even though i replaced them a week before they took it in they even said they looked like they were new. They told me they drove it and it overheated and stalled it out.We spent $1300 for them to fix the problem and nothing got fixed. Still overheats so i took a look at it and turns out head gasket was blown now probably because they drove it hot stalled the car out. And to top it off when i was looking at the spark plugs and coils they didnt even replace them! Dont go here unless you want to get scamed

Ja
Review №26

Always straight forward about what needs to be done. Affordable and fast. I come to these guys for everything.

Me
Review №27

Mike Auto in Katy, Texas has the best customer service I have ever experienced. I needed to get a new battery for my car and called a few places but decided not to bring my car to those shops I had called. After calling about 3 shops, I called Mike Auto. Brad answered the phone and I knew this was the place to take my car. I am big on energy and I know when someone is being sincere and he was. I took my car in an hour later and they took care of me. Every customer that walked in was treated like family. Most shops take advantage of women but not Mike Auto. They made sure I knew what was going on with my car. They didn’t try to sell me things I didn’t need. I had some erosion on my battery wire but the mechanic soaked it in hot water instead of saying you just need to purchase a new wire. He saved me $300. The service from the time I walked in to the time I walked out was amazing. I am a repeat customer. Thanks Mike Auto.

ch
Review №28

Great service

Be
Review №29

These guys are honest and do great work. My son is in College Station and I had him come home to have his truck repaired here because I trust them.I take every vehicle in my family to these guys. They communicate proactively and have always delivered exceptional service.

Di
Review №30

We’ve gone to Mike’s for about 4 years. They’ve done everything from brake jobs to a complete engine replacement. They’re really good. Really honest. And have great service with a smile 😃

Bo
Review №31

Excellent service

No
Review №32

Great service... very clean... very respectful... very knowledgable

Ch
Review №33

Mike is very friendly and knows the area and the business he and his team are honest and dependable. It took me a long time to come here but once I did this is my one stop shop for auto repair and will refer my friends and family. Its also an added plus that this is in my neighborhood! Great team, Daniel & Brad are always looking for ways to help from the repairs to also potential financing for larger repairs always makes my life easier.

Ka
Review №34

Fantastic Customer Service! and they don’t try to con you like everyone else. if some work needs to be done on your car they walk you through what’s wrong and show you the damaged or worn pieces. they also walk you through why the price is what it is. i’ve gone other places here and there and always end up paying more money or the other places try to say something is wrong when it’s not. I drive past many other shops to get back to this one.

Pa
Review №35

Great place with great service! I take my sports car and BMW here for many things. Would recommend to anyone. They do the job right!

Gr
Review №36

Mikes Westside auto is the best. Mike and all the guys are very good mechanics and know there stuff. They do great honest work and with fair prices. I have been a customer for many years and I highly recommend this shop!

Cr
Review №37

Cant say enough good things about this place. They always work fast and communicate throughout the process. Brad is always knowledgeable and a pleasure to talk to.

Jh
Review №38

Good place,honest persons very rates on repairs.

Jo
Review №39

Helpful service personal

Tr
Review №40

Been going to Westside Auto for years!!! Staff is very helpful and have always taken really good care of my cars over the years. They are knowledgeable of all different makes and models of vehicles and will do their very best to get your vehicle maintained and back on the road as fast and safely as they can!!!! Thank yall for such great care of my vehicles!!!

Ro
Review №41

The guys here are amazing. They treat u like family

T
Review №42

Dan put together a front spring/shock assembly for me. Great guy, great price, great results. Ill be sure to bring all of my future auto issues to them.

As
Review №43

Went for a simple fix. When we picked up the car it was having a whole new issue. Brought it back and they fixed one thing that they messed up and were telling us it may be a different issue and we had to pay for that even though it wasnt doing that when we brought the car to them initially. ROBBERY

Na
Review №44

The guys at Mikes Westside Auto will go out of their way to make sure you are taken care of. Very reasonable prices, excellent customer service. I trust the care of all my vehicles to them and you should too!

Ed
Review №45

Very pleased with the service and professionalism they have with the customers. I met Daniel, the new manager, years ago, and from that point onward I get my cars to him. There is no doubt my car and my friends are always in good hands.

Ed
Review №46

Great place to bring your car! Very honest staff

Cr
Review №47

They were so helpful !!! And did an amazing job fixing my car! Thank you guys! My car is running smoothly Im so thankful.Continue being awesome!

br
Review №48

Very nice management. Brad is awesome. Just takes quite awhile to get anything done is all.

D
Review №49

These guys are completely awesome and trustworthy! No need to ever go anywhere else! Its like taking your vehicle to a friend. Love these guys!

La
Review №50

Really honest place. Everyone is really nice and they do a great job.

Jo
Review №51

I have been using these guys for 24 years and will continue to use them. Very knowledgeable and reliable and very pleased. One time when the air conditioning compressor when out in our mini-van they suggested having the dealer do the work because they have the specials tools and may cost less (which it did!). It is honestly like this that I keep coming back.

Sh
Review №52

Easy to work with, friendly, reasonably priced. They had my vehicle out the same day (alternator and battery replacement)

To
Review №53

Great place was able to change my brake pad of my 2015 ml 350 4matic.

Is
Review №54

Quick and fast service only waited 30 mins! Thank you!

Id
Review №55

Great shop, it is a small business serving Katy residents for many years.

Co
Review №56

I have been bringing my vehicles here for over five years Daniel and his team have always looked out for my family here it’s worth the drive from Tomball to Katy will not take my vehicles to anyone else

Ja
Review №57

Fast, knowledgeable, honest and an overall great experience. Will be getting all my auto work done here in the future.

Ba
Review №58

This place always does a good job every time my car has a problem. I dont trust anyone else to do my inspection, change my battery, or touch my car.

Fe
Review №59

Always very nice, have you in and out for simple services

Sh
Review №60

The crew endeavors until the work is completed to customers satisfaction.

Da
Review №61

Great service and honest staff!

As
Review №62

Very helpful & thorough! Would definitely come back here!

Mo
Review №63

Great service and very friendly staff

Ma
Review №64

I came in with A/C problems, I thought it was going to be more expensive than it was. They were done an hour ahead of schedule and charged less than the quoted price.

Ja
Review №65

Straight talkers, and they do good work.

Wi
Review №66

Great service and honest guys

Da
Review №67

Service was very friendly, to the point and professional.

jo
Review №68

Outstanding service.

Be
Review №69

Good mechanic shop

Gr
Review №70

Friendly and easy to work with

Ge
Review №71

Great service

Su
Review №72

Good prices

Sn
Review №73

Daniel has more

Information
24 Photos
73 Comments
4.7 Rating
  • Address:2241 Porter Rd, Katy, TX 77493, United States
  • Site:http://mikeswestsideauto.com/
  • Phone:+1 281-391-6696
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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