Been going here for almost ten years and always a good experience. Quick, reliable, well priced, no bs.
John was friendly and professional. Great Customer service is not something I associate with auto places, but here it is apparent that is their M.O. Made me feel very welcomed from the time I walked through the door and when I left. He explained to me the diagnosis of my car and gave me several options before just doing the service. 100% 10/10 would recommend and will be back for all my auto needs. It’s great to have a reliable auto service in my neighborhood.
John was very personable and made my experience less stressful. I was able to take their shuttle home and they even brought my car home when it was done because it was easier for me (I have 5 kids and couldnt get it right away). I will be back!
Always professional and friendly. There is a sense of honesty that I like when speaking to the service writers. For me this quality is also reflected in the service work in the shop, and this is especially gratifying that I can depend on the quality of needed service they provide while also being a good neighbor.George A.Romano
What an awesome group!! Such honest Christian men. They got my daughters suv in right away. They were diligent in finding the problem. I feel like their prices were fair. I highly recommend them and will certainly continue to use them!
Really like the team at Auto Check. This time though I had to bring the car back because they did not complete the car inspection that I had paid for. But overall, very competent in repairs and easy to work with. Very friendly and courteous.
I’ve been a customer of Auto Check 12 for many years. They have always provided excellent service at a fair price. All of their staff are friendly and very competent. I would recommend them to all.
Always honest, do great work, and charge reasonable prices. Friendly and knowledgeable!
We been using Auto Check Since we moved out to Katy almost 20 years ago. They were recommended by our neighbors. They stand behind all their work, their prices are fair, and they don’t suggest unnecessary repairs. We don’t need to go anywhere else.
Good service. Fair prices. Autocheck Katy has been my go to spot for car repairs and service for over a decade.
I have found Auto Check 12 Katy to be very reliable. The staff is friendly and very responsive. Work has been done promptly and at reasonable cost.
Very professional well run auto repair business. I have use them for many years now and will not take my car any place else.
Professional, Knowledgeable, and Thorough. If you’re looking for a Mechanic to inspect your car I recommend Autocheck 12.
Convenient location for me which makes it nice whether I wait or drop the vehicle off.. Good service and the staff is always courteous and helpful.
I always feel they are ready to help and are knowledgeable about my car.
As a woman, every time I walk into a mechanics shop I feel like Im going to get conned, robbed or sold something I dont need. This was never the case with these people. I ended up coming here 2 years ago because another shop told me I needed to replace my brake pads and rotors and made it sound urgent. Something didnt seem right to me so I came to this AutoCheck and they said, nope my brakes were fine and didnt need anything done for a few more years probably.Since then all maintenance and inspections have been done here. Theyve never tried to upsell me on anything. The guys at the front desk are jovial, polite, helpful (and not condescending). Never had a problem and Id recommend these folks to anybody looking for a reasonable place that treats you fairly.
Always professional, quick, value priced quality service. Why would you go anyplace else??
Excellent customer service. Fast and efficient
Always great service at a fair price. Good and honest explanation on what needs to be done.
I came in to the shop and John answer all my questions..Perfect people for the job
Very professional did not do any more than what they told me the work was timely they did a great job getting it out fast they also put a new radiator in and my van has been running excellent I appreciate all the good work that they did, and I will continue to be a customer thank you very much..
Very Honest Car Repair!! Professional and Trustworthy! I have experience working in the car repair business and I know the difference...
Friendly service. Stand behind their work.
They were fantastic. Always have been and the prices are very fair
Good service. Timely and very quick
They always give me their full attention whether it’s a state inspection or a malfunction of some system. They are courteous and always work me in. I would not trust my car to anyone else.
The annual inspection was done in a timely manner.
Very quick and diligent. Nice staff. Very mannerly.
I found this place when I moved from California to Texas in 2006, and since then I have been a customer, nowadays is hard to find a honest, professional and courteous shop, and because of those qualities, I’m a customer for life. Thank you guys for providing an excellent service.
Great customer service and shop performance too.
Have had to move 4 times and used their service in 5 yrs. Great people
I first visited here for a state inspection and they were super friendly and very earnest. I went back and had them do my shocks and struts and an A/C vacuum and recharge. They gave me a very reasonable price, great customer service and a great warranty on the work. Its hard to find honest mechanics; the reviews on this place are great and they were very honest about the estimate and work done. Not hard to see why they are highly rated. Thanks for your great work Auto Check Katy!!
We’ve taken our cars to this Auto Check for years and they are outstanding!
Excellent and friendly service. I will not take my care anywhere else.
Finally !An exceptionally qualified, absolutely trustworthy, & reasonably priced shop for motor vehicles here in Katy Land ...Damn refreshing to find an organization within an industry that delivers what they promise ...Equally refreshing is the fact that they stand behind their work ...Much respect for not only Jim & Neil but also their entire staff !
Bruce and his team had my vehicle diaged and repaired within 4 hours. Super fast, friendly, and very high quality work. Also extremely knowledgeable about GM performance vehicles and parts. Thanks again guys! Definitely a customer for life!
Went in for my state inspection. Service was great and was in and out.
Always helpful and looking out for the customer.
Replace turbo in F350 dually pick up. Had to wait for part but John kept me informed on the status. I use Auto Check Katy, Tx numerous times on all of my vehicles and have NEVER been disappointed. Good Work - Good Personnel Great all around.
Friendly staff. Rented a moving truck from this location. Staff was very helpful. A company called and wanted our truck but they held it for us based on our reservation.
Good customer service, the only service I used was renting a truck. Charged full day rates but was only allowed to rent the truck for 2 hours, some kind of discount would have been nice. U-Haul would have been 75% cheaper.
Five star service! Highly recommended. Trustworthy. Reliable. Competent. Efficient. Qualified. Experienced. A pleasure to do business with. Dont look any further. Great guys!
They were able to fix what two other mechanics could not resolve. Courteous and professional, wont be going anywhere else but here for all my vehicle repair needs. John and Cesar were awesome!!
Took me almost a year to find a good mechanic shop here in Katy. Found them 10+ years ago and never stopped taking my cars there. Really good people.
State Inspection. Thank you!
Friendly, honest people
Loved this place, fixed my truck in less than 24 hours. I will recommend all my friends and followers.
Fast car inspection and super professional and friendly people!
Best auto care in Katy, Texas. My first time taking mechanical help and they were very knowledgeable kind and caring. I will definitely be back and they will be my local primary auto care center. I highly recommend this shop if you want great quality service. Thank you John for your services to our community and your expertise! All of you guys are respectful and awesome!!!
The BEST vehicle repair shop in Katy!!! On time, reasonable prices, and quotes given prior to the repairs. They fixed an AC problem when no dealer, nor other Katy repair shop could figure it out. The most honest, hardworking guys who treat female customers respectfully too. Since the AC fix, we have gone to Kingsland Auto Check for more than 20 years for all our vehicles. Love these guys!!!!!
Very prompt, professional, part of our community!
Straightforward people! Explained everything thoroughly and fixed everything quickly!
Weve used therm for 25 years and have always found them helpful and reliable.
The staff here is very trustworthy and knowledgeable about the vehicles they maintain. Competitive pricing and quality service.A couple of years ago I had a service done to flush my brake fluid. Due to the age of the vehicle, one of the plugs to drain the fluid for one wheel was stuck and they did not want to risk breaking it. So rather than run that risk, they only charged me for 3 of the 4 wheels (75%) even though they probably got 95% of the old fluid out. This is just one example of their honesty and integrity.
Great place. Very honest and fair prices. Quick service. Highly recommend them.
Excellent customer service! I have been coming here for many years and they have done a great job servicing all of my vehicles. I would recommend them to anyone.
Super Friendly Staff! Fast service! First time coming here for a state inspection! Really pleased! Thank you!
This is honestly the only place I trust when it comes to fixing my cars issues. Theyre always friendly, have very good prices, and do very good work 10/10
The staff embody all of these qualities. Their work is great, and they make us want to return!thanks, all!Kaye Wetzel
They worked hard and went an extra mile to make sure we were happy. Fair pricing too! Weve been using this shop for years with nothing ever to complain about! Bruce, Neil, Jim and now John - the good guys!
Took my 2003 suburban into Auto Check of Katy because they where recommend to me. John up front was very professional and explained there process on troubleshooting. He also had me talk with the mechanic personally to explain what was going on. 2 days later they have repaired what other shops couldn’t find . Thank you Auto Check for great service. Alex Contreras
Management is willing to work with you to give you a fair price and want their customers to be satisfied.
I was so happy to find your business through a referral... close to home, to my work place, fast, kind, informative, clean, friendly and welcoming atmosphere. I walk out knowing my F150 is in perfect working conditions....what more do you need? They will offer advise and/or notify you of other issues to address or service soon... I love Auto Check, and though I live in Lexington TX now, I will drive to Katy for their services :)
Everyone is always courteous and respectful. They explain everything fully. Their work is always excellent. The prices are also good. Thank you for a great job!
AUTOCHECK on Kingsland has been taking GREAT car of my cars for over 10 years. Honest straightforward folks who give good advice, great service, and fair price. I trust them!!! And I LIKE them! Thanks guys for keeping me safe on the road! ... or at least keeping me in a safe vehicle!!!
I always get the best service here. They treat me like family.. the prices are always fair.. I can’t say enough about this shop. I will be a customer for life and recommend this auto shop to everyone
Super fast service and good prices
Auto Check Katy provides consistent quality service on my vehicles. Friendly, helpful, dependable staff.
This is the best auto mechanic I have been too. They are honest, upfront and their prices are very fair. They will only fix what is broken, and not try to sell you something you do not need. I take all four of my cars to them.
Auto Check 12 is in a league of their own! My husband and myself have been going to them for awhile and I am amazed with how honest and professional they are. They actually corrected work I had done at another shop. They were fast and affordable. I will not trust another mechanic with my cars again. Try Auto Check 12, you will not be disappointed!!
Have used this Auto Check for years with many different family vehicles. They are trustworthy and I highly recommend them.
Super nice, beat place to go around in area !!!
Windshield washer repairs
All three cars have been serviced at this location since 1998. Excellent and expeditious service. Job always done right. We have no complaints about quality of service. Pricing is reasonable and normally is less than at dealership service. Fair and honest!
These guys are so nice and have always done great work. I recommend them 5 stars!!!!!
How many auto repair shops have I ever taken the time to review? None until now! We have used Auto Check for several years now. Great fast, friendly service, always a fair deal for repairs, explains the problems and offers solutions. Backs up their work if anything else goes wrong. We wont trust anyone else. We do our own maintenance work and that trust is priceless to us. Keep up the good work! Recommend to anyone we know.
Honest folks who wont steer you wrong. Twice now, Ive had other places claim my Mercedes needed work, only to find out from Autocheck the services really werent necessary. Its the only place Ill take my car now.
Great place. No over selling like some of their competitors. Will definitely be doing all our business here from now on.
John had my car in and out same day and even had to outsource my parts. I received a ride to and from home even. I will definitely be using them in the future.
Always friendly, honest and reliable. We have used Auto Check for 20 years and trust them completely with all of our cars.
Our family loves and doesn’t dread auto repairs because of this place!!! They are fast, thorough, friendly, knowledgeable, and HONEST. They will even do little things for free to make your life easier— example- put in oil in your 09 pilot and check the engine light to get you going on your way again! And my favorite— a kids table with activities for my wiggle worm and coffee for this tired mama!! Life customer!
I really love this place because of the people. They get my car in and out quickly, do exactly what is needed, and theyre attitude is always pleasant. I was a loyal Firestone fan until I went to them. The first time I went to them, I made the quick switch! They are amazing!
Auto Check is excellent! The staff is friendly and helpful. They don’t over charge. They are quick and reliable!
Very nice and quick service!
Great place and Real nice people
Every time I walk in I am greeted with a warm smile and a friendly face offering help. Customer service is outstanding and tells me my options without pushing me into something I may not need. Highly recommend these guys!
Great friendly people and quick service
If I could give 20 stars I would..I will go back .Ty so much John !God bless you 🙏
Very Good place to take your vehicle for repairs. I used to be in the vehicle repair business for two national companies and I know the difference between the good and the bad. These people know what they are doing and are very fair and reasonable. Only complaint is they are often too busy to give instant service, but that is the kind of place you want to take your vehicle! You cant have quick, fair, and done right at the same time so I choose fair and done right...two out of three aint bad
Great customer service, very knowledgeable and great group of guys! They take care of you and make you feel like family.
Oil change and tire rotation. Fast at a good price. Thanks!
Always a friendly environment and they do great work. Definitely recommend them.
Have brought my cars here for years and always received an honest evaluation, reasonable estimates and expert, conscientious work done on my car within the estimated time. I just recommended this place to someone yesterday.
Recent experience was just oil change and safety inspection. However, my family has been going here since 1988, and has always found friendly, courteous, professional, and reasonable service.
We recommend them. Honest, fair pricing and job done correctly the first time. Ive been using Auto Check Kingsland for many years.A++++
I have been to many auto shops but after many visits to this place I would say they are the best, honest and really very friendly. you can totally trust on their work. Highly recommended.
Inspection. In and out in 15 mins. Thanks!
Clean shop, great work, polite and honest staff. I took my truck here for a second opinion after I was suspicious regarding another shop’s quote. Auto Check confirmed that the major work they had quoted me was unnecessary, saving me at least 300 dollars. Very pleased.
The guys here are great! Honest, fair, and quick to get repairs done. Their prices are very reasonable, too!