Bob was an amazing service advisor and went out of his way to help me out. I would highly recommend going to Bob for any needs on your Cadillac.

Best experience I have ever had in buying a new car! We are out of state and live in Arkansas. I bought our new Escalade over the phone in less than 30 minutes. When we went to pick it up they all bent over backwards to help me and my family. Will definitely buy from them again. Great customer service and attention to detail!

Quick service, clean waiting room, Wi-Fi

Kodi made my car buying experience fun! She was knowledgeable and patient with me throughout the process. She went above and beyond to take good care of me. Aaron in the finance dept made the process painless. Such a pleasure to work with all of them!

I just moved to the area from a different state and needed to find a new dealership to provide routine service on my cadillac, I was pleasantly surprised with Main Street. Staff was very friendly and professional. All service was completed in a timely fashion, I didnt have to wait nearly as long as I have at other service centers. I was in and out in an hour for an oil change and tire rotation.

Found my vehicle through cargurus. Sent the dealer a message and got linked up with Matt Rasmussen within a couple hours. Living 6 hours away, it was a very difficult process. Matt was super helpful along the way! He sent me a personalized video tour of the vehicle and we were able to take care of a lot of logistics through text and phone calls. He was able to meet me an hour away to view the vehicle and let me test drive the vehicle back to the dealership. We were able to complete the paperwork and make the purchase without any hassle! Thanks for all the help Matt and Arron!

My husband and I were very impressed by the knowledge and service we received from Matt Rasmussen, during our car buying experience. We love our new Cadillac! Matt made the process of trading in our 2015 Cadillac to our new 2020 Cadillac seamless. He had all of the paperwork ready and offered to meet us half way between Lincoln, NE and Kansas City to trade vehicles. Having had such a poor experience at Husker Cadillac in Lincoln, we were so excited to deal with a Cadillac Dealership that understands what a customer who is purchasing a luxury vehicle requires. Because of the excellent service we received from Matt, we would not hesitate to refer our family and friends to Conklin Fangman Cadillac. Thank you again, Elliot and Emily

Saw the ad on FB for the Jeep I was searching for. Sent them a message that I was interested. They got back with me in a timely manner. I arranged to go and look at the vehicle that next week. Conklin Fangman knee who I was when I walked in the door. Test drove and bought the vehicle the same day. Matt was super friendly and helpful as well as the finance team.Thank you all so much

We just purchased our second Cadillac from Conklin Fangman. Our first experience was absolutely awesome and so was our second experience. Errol, our salesman, is very courteous, personable and professional. He made our trip from Topeka worthwhile. He went over all the features of our car and he took his time to make sure we knew everything and answered all of our questions. We have purchased many cars but we felt that this dealership went above the normal. We love the fact that we have a lifetime warranty on the powertrain that we have not found with other Cadillac dealerships.

Jeff Smith and Matt Rasmussen were amazing to work with. They answered all of my questions and truly went above and beyond. When it was time to purchase, they understood our concerns and worked with us in finding the best vehicle within our budget and even delivered it to us. Aaron in finance helped as well in making this purchase become a reality. Thank you all!

Outstanding service. Intake was virtually without delay. I only had to explain my needs once. The waiting area was clean and comfortable. Seems like everyone went out of their way to assist me. Thank you for being professional with excellent service in mind.

VERY UNSATISIFIED...dont get paint protection because dealership changed name. And wont honor my paint protection contract and wont refund half of my $800.00 I paid for paint protection. Watch out for what you buy!! They just might change name again. I contacted John Sims 4 days ago and he was going to call ma back the next day, just like everybody else he didnt call back

The recent purchase we just made on the QX80 was the best sales experience that “WE” have ever had. Raphael was a great salesman and most certainly made our experience even greater. He took every effort to make sure that my wife was going to get the vehicle she wanted. He took every effort to comfort her in finding the right purchase for us as well as addressed our budget concerns. The rest of their staff was great, friendly and very personal. They all took time to make our experience great. Their entire sales team had a no pressure approach and made sure to find the right fit for us. We found the vehicle, test drove it, came down to work finance terms and we were in and out in 2 hours. Please consider them when purchasing a vehicle, go see Raphael. You will not regret it. Thanks for a great experience.

I went to MainStreet to look for a bit larger car to accommodate my 6’4” husband. Kodi to the rescue! She had the perfect car for our family; a 2019 Buick Enclave. No need to look further. She was there to answer our concerns & questions. When the car was ours she showed me all the bells & whistles. I had SiriusXM in my Encore, once I switched service’s to the Enclave she set it up for me. Kodi assured me she would help get settled in the Enclave, any questions or concerns come see her she’d take care of them. I’ll recommend Kodi to them!

I highly recommend buying your next vehicle at Conklin Fangman Cadillac. From start to finish everyone at this dealership were top notch. Matt was our salesman, I personally recommend him if you want to deal with someone who is honest, upfront, and friendly. Thank you Matt and everyone that we dealt with for making this a pleasant experience .

Bob in service is the best. Pat hes good, but Bob he tells you the truth, calls back when he says, and is always glad to see you. My car was fixed well and they even found a brake light out I didnt know about. I recommend Conklin-Fangman to anyone who needs service on their vehicles.

This was my first time getting services done here and it was really fast, the building was nice and clean every one was very professional and I will be back if I need anymore services in the future, Thanks

Service department is great. Bob and team have great communication and do honest work.

Our salesman, David Wright was an awesome guy. He made us feel comfortable in making the decision to purchase my new vehicle. David was honest and trustworthy and I would highly recommend him to any woman or elderly person who is considering purchasing a new vehicle.

I am repeat customer and every time I work with this team, they provide exceptional service. They made it so easy to trade in my lease and this time I got the Cadillac XT4 which is absolutely beautiful. Bud and Sam Conklin worked with me and my husband directly and they did an amazing job! Fast, easy transition and I couldnt be happier with my new car. Thanks so much guys!

The staff at Conklin Fangman understood my repair needs and had extensive knowledge of the special needs for a very rare Cadillac. The staff was able to locate outside venders that could rebuild parts that are no longer available. The staff keep me informed of each step and the projected timing for completion, actually delivering the car earlier than I expected at a cost less than I had anticipated. I would recommend them to always work in my Cadillac’s.

The best car buying experience that I have had. I stopped by on a whim one day, and they did not quite have the vehicle that I was looking for. Matt R. continued to look and found what I was looking for a few weeks later. The entire staff was very professional, and I did not feel pressured in any way. I was not pressured into buying a bunch of extra stuff at the end of the deal that is typical of other dealerships. I would highly recommend this dealership if you want a fair and comfortable car buying experience. Thank you, Matt, and team.

E.T. was very easy to work with. NO car sales games. Easy straight forward business transaction, even the paperwork was easy and professional. no surprises.

Love Conklin Fangman! The service is awesome. My regular advisor is Patrick whos always professional, and provides top notch customer. All the service staff is great

Easy process. No pressure. Really like this dealership.

Patrick Bible went the extra mile making sure to get me the best possible cost on repairs on my vehicle!

Bought my car from Conklin with a wonderful experience. Now I only use their service center. Fantastic place!

I need several things to be completed on my vehicle. My car is riding like new. I am satisfied.

This was a very pleasant experience. I only had a vehicle inspection done but it was unscheduled and D garage appeared to be full. The total appointment took about 40 minutes and I was treated very favorably. Paul was the service rep I dealt with.

Setup an appointment at 2 pm, called in that we will be late 15 min. Come to the dealer, and wasted 30 more min waiting and waiting, all of the sales representatives were just walking around not helping us with our questions, horrible customer service

Everyone was very nice and helpful. In addition my service advisor took time to explain his recommendations and why. Overall I was very pleased.

Highly recommend Conklin Fangman! This was by far the best vehicle buying experience I have had! Staff was very friendly and courteous and really went the extra mile to get me into the vehicle of my choice!

Great customer service! Always attentive to what I need and they keep my vehicle serviced and running properly.

Great buying experience with no pressure. My salesman Bud Conklin did not have the XT4 I wanted but found one at another dealer for me. It was also a pleasure to work with Aaron in finance.

My salesman name is ET, he was simply the best. Very patient with me. The entire staff from beginning to end were all very professional . 10 stars........🥰

I purchased a Used truck from Jeff and Matt. They were exceptional. Worked with me and were willing to help get some minor things taken care of, before I took possession of my new truck. They listened and did exactly what they said they would do. Once everything was done, Matt delivered the truck to my front door. I could not have asked for a better experience from a dealership. Thanks guys and I will be back when we are ready to get another vehicle.

I’m so glad I finally decided to take my car to Conklin for my oil change they definitely took away better care of me than Mccarthy ever did!

Great experience,people was nice and professional. My deer whistles came off in the carwash, car wash, tracked them down and put them back on...really appreciated it,2nd pair and all...they were great about it.

I purchased my preowned 2018 Cadillac CT6 from Conklin on 07/08/19. Ive been very happy. I included pre-paid maintenance, and a long-term service contract. I had my latest maintenance this week. Conklin staff drove to my house in south KC, picked up my car, did the pre-paid maintenance, and returned my car to my house. At my stage of life during this difficult time, I have to be careful. Most folks comment only when there is negative news to report. When a company does it correctly, the public should know. This is my comment. At this point, I am a very happy camper.

The worst service I have ever experienced, the service department treated me like I was bothering them. My truck wasnt ready as it was supposed to be. My bill went from 75 to 1300 to 1450. The amount wasnt the issues, the fact no one wants to talk to customer. Never got a return call, I was treated the worst, Id never go back. They treated me like dont call us, dont ask any questions and just give me your money and leave.

I had a great experience! David Wright was very honest and worked with me to find the perfect Cadillac. I highly recommend!

Beware of bait and switch tactics. Salesman Rafael wasted an hour and half I’m day telling me one price then upping it $3000 when I got there. This dealership used to be better then this.

They understood what I wanted, and they got everything done at a fair price without being too aggressive about making the sale. Thank you ET and Jeff.

Friendly person every where from service management and sales. Great job from ET the leading salesman in the city. Great service guy Patrick!

I had gotten an estimate from another shop got an alignment on my 2000 DeVille. The quote was 576.19. I said no thank you and called Conklin Fangnam and we scheduled an appointment for the next day. My total cost was 104.92 from the Dealership!! I felt like I saved so much money when in reality the Dealership did the job correct and for the correct price. Dont always believe that there dealership is always the highest bid.

Found car on Autotrader. Made appointment to see it and bought it.....smooth transaction! ET WAS GREAT!

Came in for an oil change and tune up. Everyone was nice and professional. My car is running great

The did a great job, I was in and out of there just as I was told. Will recommend there service.

Clean and neat.

Mark Steinkamp took very good care of me as always, would not buy a Cadillac from anyone but in or Conklin Fangman. Patrick in the servicedepartment has taken care of me for a long time and he is awesome also!

I attempted to find services elsewhere because I felt that I complained more than usual, but theres no place that I trust with my car needs other than the Conklin Dealership. I ask a lot of questions but I am glad to be returning after experiencing some challenging work requests, the outcome resulted in a happy customer. Thanks for all that helped me, it was much appreciated.

They make getting through the car experience an easy process. They have always treated me fairly, answering all my questions and providing all monetary info up front.

Totally service oriented and always courteous. I’m moving away fro KC and will miss this dealership’s service - right behind my hair dresser.

Awesome service. Mr. Bible is the best. The whole staff was clean friendly and efficient. Scheduled my service and had parts replaced while I waited.

Staff are always friendly. This was the first time I waited for my vehicle. The waiting area is comfortable. Even though I did not partake in the donuts and coffee, it is thoughtful of the service department.

I was there for an inspection. Your employee advised me I didn’t need it (due to recent changes). Due to my own negative experiences with the DMV, I insisted on having my car inspected anyway so I’d have “a note” for DMV.I REALLY would have appreciated a warning about the blocked street in front of your doors.

Went in for oil change. Everyone was very professional. Barriers were used and appointment was quick.

Always have an excellent experience! Staff is wonderful!

Great service, great team. Love the car.

I have purchased several cars at this location ever since it was Major back in the day. I keep coming back because the staff there is amazing! They are legit no hassle straight up guys! I showed up and test drove the car for about 15 minutes went home decided I wanted it called them and told them to get it ready showed up had all the paperwork done and was in and out in about 25 minutes. As long as I live in Kansas City I will continue to buy my cars here.

Employees not on the same page. I was told in the phone one price. Dropped my car off an the price tripled when I got there. Then the mechanics basically said nothing was wrong an to try spark plugs then try fuel system cleaning. I asked if that would fix my problem and the mechanic exact word was he didnt know. So I paid and got told to try this and that but no one had a fix to my problem. Will never go back to this place. An dont recomend any one else to go here. They only concern was Money and not to find and fix the problem

Wouldnt go anywhere else. Trust and reliability are essential and thats what you get at Conklin Fangman. Patrick Bible in service is the best. What can I say....they are the champions of auto dealerships.

Paul my service advisor does a super job can’t praise him enough with handling normal maintenance to resolving warranty problems.

We’re extremely helpful getting cruise control installed in my Chevy Cruze, and this was after the dealership I bought the vehicle from told me in couldn’t be done! Thanks, Jason.

We purchased a used Tahoe from them and due to crazy schedules, ended up getting there late when we went to test drive but Jeff and Matt were very acommodating and pleasant The process was extremely fast and simple since they partner with Community America, the entire transaction was done at their offices. They addressed all of our concerns and took care of us in grand fashion. I would highly recommend them!

The sales staff were super sweet and kind. They were knowledgeable and made the numbers fit for us. We were able to walk away in the vehicle we had in mind. I walked away feeling as if all of our needs had been met and we had the right vehicle at the right time!

Everyone was great. They took care of my needs.

It was a pleasant experience quick and thorough and Sam Fangman was sooo cool.

I have used them to do work on our escalade for the past few years. Recently they did some tire work and broke the tire monitoring system. We told it back to them and had them look at other problems. Because of the tire monitoring system problem I wasnt sure I wanted them doing the work. So they told me what was wrong and we told them not to fix it and charge us the diagnostic testing fee. The services manager on the case was upset we didnt let them do the work and when my wife went in to pick up the truck the front light was hanging from the truck. They said it was broke when put it back together. It was not broken when we dropped it off. My wife began to explain to them that is wasnt broken and the service manager on the case began to talk down towards my wife in a way they was belittling and very unprofessional. So she called me and he was very dismissive with me so I ask her to speak to his manager and told my wife to start recording the conversation. The service general manager talk so belittling and half way racist towards my wife (which is all recorded). I wouldnt recommend this dealership to anymore.

Experience was good. Vehicle repaired in estimated time shared at drop off.

Bob in service is the go to guy if you need service or warranty work scheduled. He is always glad to help out with any questions you might have.

Just want to say thanks to Matt and the crew made it easy and no pressure sales guy was great finance guy was awesome definitely be back for my next car buying experience

Patrick Bible is a great service adviserMakes suggestions without being pushyanswers all my questions with patienceHighly recommend himthe reason I return to Conklin-Fangman for service

Went to a mechanic to see if he could figure out what was wrong with my car and he didn’t car to look and told me to just bring it to Cadillac since you’d think they’d know how to work on Cadillacs. So after coming in and having them drive my car to hear the noise they fixed a wheel barring that wasn’t the problem with my car, so I left still hearing and feeling the noise. Brought my car back to the shop come to find out that it’s my drive train! So after I already gave them 650 they wanted an additional 1000+ to fix something that should’ve been fixed in the first place. Very disappointed

Timely, by appt. Expected and executed well.

The sales man Raphael did an extremely great job representing Conklin. From the beginning to the end he presented himself in a very professional & friendly manner.His explannation re the new features that were new in the 2019 were explained very clearly and throughly.The entire experience was very enjoyable.

Great service, better people. I will be back

I received exceptional cusomer service from salesman David Wright. He went out of his way to assist with my winter car mat purchase, put them in, and even showed me how to change the driving made for the snow/ice were getting right now .

Matt Rasmussen was very helpful in getting me a new vehicle

Service was done well also done in a timely manner

Too prices.

Could not make a deal on the car but would recommend since people were super easy to work with.

My wife and I are very satisfied with Conklin Fangman Cadillac and the professional manner in which the purchase of our new Cadillac XT5 was handled, and also the professional manner we were treated by everyone. My wife and I became acquainted with Errol Turnbull in 2011 when we upgraded our Cadillac SRX to a 2011 Cadillac SRX. Errol is a very kind and courteous person who is very knowledgeable about the Cadillac. One of the qualities about Errol I like is that he is selling. Errol is very honest and trustworthy, someone we can always trust stand behind us. He stands behind the cars he has sold to us, and problems we may have, or questions we may need answers for. We are Completely Satisfied with Conklin Fangman Cadillac, and our Sales person, Errol Turnbull, in every way.

Paul was very nice and helpful. The facilities were clean and the service managers were very nice.

Just bought my third car from Matt Rasmussan here. I hate going car shopping but he takes care of everything and makes it easy for me.

Mark Steinkamp was the best; he listened to what i was looking for and gave us many options. Mark and everyone at Conklin Fangman worked with us on making sure we was satisfied with the car we have dreamed about. Mark got us over to Jason Koerner; Jason set us up with the perfect set of wheels possible. The morning of picking up the car at the dealer ship; when we arrived and seen the complete car with wheels sitting out front was jaw dropping. Dione and i was so taken care of and had every question answered. We look forward to another great experience in three years to see what car Mark and Conklin Fangman has available for us.

Always a great experience in the service department!

We bought a new Cadillac from the Conklin Fangman Cadillac dealership and were given excellent care from this high quality dealership. Much appreciated.

Excellent service..

Fast service today waiting area was even crowded with customers .

No pressure and willing to work with your budget. Matt was super.

David is the best salesman in town.

Visited for a MO state safety inspection - took less time than expected and was treated well!

I am always treated great at Conklin!

Excellent service everytime that I have been there,

Good service and polite

Friendly and fast service. Fixed an issue free of charge for me.

My STS needed an alignment after an unexpected meeting with a curb. Patrick Bible and the service team jumped into action and got my Cadillac steering straight again. Thanks

Due to some issue, car didnt washed, and it really needed it. Other than that, requested services were done in time frame promised.

Awesome people