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Actons Auto Services
4219 NE Antioch Rd, Kansas City, MO 64117, United States
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Actons Auto Services

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Ry
Review №1

Acton’s is a quality establishment. They’ve never tried to trick my wife into paying for things she doesn’t need (like other auto shops have done), they are honest, hardworking, and always do their best. Happy to take my car there, even though I’ve moved farther away since I started using their services.

Am
Review №2

Show up this morning to get a state inspection and did know you were supposed to make a appointment. Guy was nice enough to go ahead and do my car. Location was very out of my area but definitely would recommend

Bi
Review №3

My wife and I have taken our cars here on multiple occasions and we would definitely recommend. Keith is a great guy who runs an honest shop. They do great work in a timely manner!

He
Review №4

Great service. Funny group of ppl

Br
Review №5

I recommend them to anyone!! They fix whats actually wrong. No BS!!

Ry
Review №6

Went for a state inspection ($12), they failed the truck for 2 reasons: REASON 1 Power Steering pressure hose leaking (that was legit, so they earn 2 stars). However, I can’t handle REASON 2: They said my tie-rod ends were TOO RUSTY and brittle (RFQ = $350) In the picture, see the part hanging down? That’s my tie-rod end, I went home and took it off to inspect myself. Only SURFACE rust, structurally sound. Took to another place for inspection and it passed. (BTW, I fixed the leaky hose myself.). So why did Acton “rust out” my tie rod ends? Either too lazy to rub off a little rust or dishonesty, but I don’t appreciate people selling me unneeded services. Never going back.

J&
Review №7

THE PLACE TO GO!!!! They keep my old volvo running! They deserve 10 stars.

Je
Review №8

About 10 months ago I hit a large piece of steel on the interstate right by Actons that totalled my transmission. I had no idea where to go, I was just passing thru from Iowa. I looked for a nearby shop and I was very lucky Actons was just down the street. They replaced my transmission and, long story short, almost a year later its still running perfect. Very fair price & very happy with the service.

ru
Review №9

Honest! Trustworthy! Fair prices! 1st time customer and now customer for life.

Ni
Review №10

Started going here when I move to the neighborhood four and a half years ago. Been taking my car there for everything since. Really nice guys offer to give you a ride home always squeeze me in last minute. Ive had them do oil changes, alternator, inspections, and suspension work. Every time it was done quickly, correctly and at a fair price

li
Review №11

I have been taking my cars to Acton for over 20 years. They have always done great work at great prices. As a single woman I am confident that they will never try to overcharge me or do unnecessary work. The prices are fair, they get my car back to me fast and all of the guys are very friendly and helpful. I always recommend them to any of my friends that need work done on their vehicles, and they are never disappointed.

La
Review №12

This place has been in the family for 3 generations. They treat you right. Give them a chance to work for you.

Mi
Review №13

Very friendly staff and counter worker. Was quoted 169 to replace a serpentine belt and paid 169 with no pressure to upsell on other things wrong with my car. Great experience Mike Haggard

Su
Review №14

Best Auto Service around in the Northland. They are all so friendly and contentious with their service to me. Keith is up front and honest with solving problems. I will recommend this place to everyone I know.

Le
Review №15

Great price, excellent communication, got us right in and gave us a loaner. Car drives great now. We will use them for all of our cars.

jo
Review №16

Great service, in and out quick.

Ga
Review №17

Excellent team to help you with your car needs. My husband Jim and I have been customers for years and have been pleased with the results each time. Give them a try. You wont regret it!

Ro
Review №18

Top notch work. Knowledgeable and skilled technicians. Customers are treated with respect and well cared for. They give options for repairs and dont push to sell unnecessary repairs. I can see why theyve been in business for nearly 70 years!

KJ
Review №19

Excellent mechanics. Honest and will go out of their way to give you what you want. The other reviews hit it dead on; theyre locally owned and treat customers with respect. I dont foresee myself taking my vehicles anywhere else for maintenance. Keep up the good work fellas.

Ch
Review №20

On the extreme high end of cost. Plenty of other options out there that will give you a better price. Took my car there in a pinch because it was the closet tow job and then I had to decide between towing somewhere else or paying their high prices. Not sure if they took advantage of the situation or if they are always priced this high.

Da
Review №21

I have used Actons for 10 years now and I have complete trust in what they tell me. Ive had my dealership try to talk me into hundreds of dollars of maintenance and when I seek out Actons for a second opinion they have the integrity to tell me what is really necessary and what is not, even if it would be more lucrative for them to confirm what the dealership told me.You can trust Actons. They do great work and are incredibly kind and helpful. Wouldnt dream of going anywhere else.

Ch
Review №22

I heard about this shoppe from an aquaintance. I was told that they were honest and fair. Both of these are very true.I have a really old car and do not even know if they can get parts but they have already taken the time and effort to actuakky find what the problem is.

Aa
Review №23

I found Actons one day while passing the garage and thought I would give it a shot. Ive been going there for over 5 years to get my oil changed and other car maintenance. Keith is always fair, straight forward and they do a great job.Very comparable in price and heads and shoulders above everyone else in service.

Ma
Review №24

I was facing the prospect of a replacement engine due to a badly rusted exhaust manifold. Several mechanics rejected the job because they were afraid of breaking the bolts which could possible lead to head removal to correct broken studs (very expensive). I called Keith and he told me they were not afraid of breaking studs. If that happens, we will just drill out the bad studs and insert new ones. I was relieved to say the least and my worry level was now at zero. Now instead of an engine replacement, I am considering new tires for my 20 year old Ford Explorer. Keith, Justin thank you.

Di
Review №25

Our family has used this shop for 20 + years. We have always been given nothing but the best service. The mechanics are sincere, knowledgeable, and work with integrity. I have recommended them to everyone I know.

La
Review №26

Always fair and wonderfully fast and easy to work with

Ch
Review №27

This is my first time going there. It was wonderful. Bery helpful and timely. I will be going back and recommending them to others!

Li
Review №28

Very friendly service. Priced right

Je
Review №29

Keith and Justin are always courteous, friendly, honest and that goes a long way in my book. Definitely 5 stars

Je
Review №30

Weve had nothing but good experiences with this repair shop. Weve brought several different vehicles here over the years with various problems and theyve always helped us out at a fair rate. They even gave us a loaner car on one occasion and a ride home on another when their loaners were all out - very considerate!

AC
Review №31

Friendly, helpful, fair priced service

Br
Review №32

I wont go anywhere else for car service. Its such a good feeling when you know youre being told the truth, and working with a mechanic who tries to save you money rather than run up the bill with unecessary parts and service costs. They stand by their work, too. If something isnt quite right, they make sure to make it right. Just a first class place.

Gw
Review №33

Honest. Best Garage In the Northland

Pa
Review №34

They always treat us fair, and most important of all, they are a family business that we trust.

jh
Review №35

I would not recommend this place. Labor rates and mark up on parts are higher than any other shop, including dealerships. They also apparently like to run up their tickets for work that is not required. I think you would be better off going about anywhere else in town.Oh, also when they checked the car for a brake job, the front tire was left dangerously loose,because they didnt properly tighten the lug nuts.

Ro
Review №36

I have used Actons various times to repair my Daughters car as well as my own car. I have found Actons to be excellent in finding the problem, repairing it in a timely manner and charging me a very reasonable amount for their services.

Da
Review №37

Have my vehicles inspected here every time and I have been extremely happy with the work they have done on my vehicles.

am
Review №38

Great service & great people! Love their online service reminders!

B
Review №39

Got brake work done. Replaced Pads, Rotors and also some Studs. Brakes are working very well. Price was excellent and service was excellent.

Sc
Review №40

Trusted. Good work with a smile. Keeps me coming back.

Na
Review №41

I highly doubt why they have so good reviews!? As being a regular customer of this store, It makes me more qualified to give a real comment for this store. I use to change machine oil and transmission oil here several months before. one day In early October, I smell something like burning toast, so I drive my car to this store, they told me I need to change 12 parts in one time, which include Oil filter, oil SYN BLEND 10-30, Valve cover gasket set, exhaust gasket, exhaust gasket 1EA WLKER, 90 degree elbow from rear valve, cover to bottom of intake manifold, front cam plugs, water pump, auto motive timing belt, anti freeze prime global gal. Plus total labor fee they were going to charge me $1,722.98. You know I just spend $3900 to bought my car in 2012. Although I confused why I need to change so many parts in one time, I still agree to do this, cause I trusted them.Im not complaining about the price, even worse, when the following day I pick up my car from the store. My car began to vibrate violently when I driving it, I always feel something keep rattling under my car. It was so scared! I was pretty sure that they didnt fix something right, In the other word, I just spend $1722.98 to bought a new horrible problem. I immediately went back to Actons Auto Service, they say they did nothing wrong I need spend extra $443.97 to change a Tailored Resistor ignition Wire Set and 6 spark plugs. It left me no choice, cause I feel my car was too dangerous to drive. I agreed to pay this by installments.You cannot believe that, after they done this car for me, all problems remain the same!! Now I felt I was the most stupid customer all over the world, they trick me over and over again but I keep trusting them.Finally I figured why the car keep rattling, I sent my car to another Car repair store, and just spend $131.5 got it fixed . Guess what ? Actons Auto Service didnt get the water pump of my car installed properly!To put it simple, I spend $1722.98 to fix an $3900 car, just because I smelled slightly anxious burnt flavour, and they also give me an extra problem which worth $131.5, finally the charged me $443.97 again but fail to solve this problem they created. My suggestion is that you can change your machine oil there, but never do other things in this store. Otherwise you will get to know what is the worst experience of repairing a car.

Ma
Review №42

Good mechanics, talk straight, no nonsense.

Re
Review №43

Very friendly people and honest!!

An
Review №44

Good people

Ni
Review №45

Awesome service

Mi
Review №46

Honesty is the only way

Information
5 Photos
46 Comments
4.6 Rating
  • Address:4219 NE Antioch Rd, Kansas City, MO 64117, United States
  • Site:http://actonsauto.com/
  • Phone:+1 816-453-7900
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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