Great experience working with Dennis. There is a reason he continues to be the top salesperson every time I stop in.During this car shortage, he found the exact GX460 for me. And I was very picky. And he even found the perfect car for my husband. Although my husband did not buy it…yet.Got excellent trade in value for my Mercedes.Also they have lovely lounge, and friendly staff.Thanks Dennis!
What a great team at Hendrick Lexus KC North! I brought my wife’s car in for an oil change and they found a brake issue. Quickly fixed the issue and got me back on the road. Richard was my advisor (and gave great advice) and Long and Jose took care of my car. Great job team. My wife is happy and safe on the road thanks to you! Kudos to a job well done!
Shawn Carrigan was such a great Salesman!! He was kind enough to drive a vehicle out to us to look at as my Mom had health issues. He was very knowledgeable & friendly. Best part; no pressure at all! He made our car buying experience easy & stress free! We will definitely go back for our next car!
Justin always takes great care of me and my cars, I keep bringing them to him even though theyre out of warranty. Even though the North location is much further away, I still make the extra drive to see him whenever we have any issues. His straightforwardness and the convenience of loaner cars makes it so easy to get my cars serviced without having to wait.
I experienced the most relaxed car buying experience ever! My mouth dropped multiple times at the 5 star treatment we received! Thank you Jeff for being superb at selling cars !
Took my car in for new tires and got a great deal. Justin Combs walked me through all the details and made me feel comfortable with my purchase. Appreciated the attentiveness throughout the process.
James Birch was great to work with! Easy going, no pressure and hassle-free. He made us feel comfortable and treated us with respect. We got the Lexus we wanted even though it took a special trip to another dealer to get it. James went above and beyond to make sure we were completely satisfied with our purchase from start to finish. Id recommend asking for James if youre interested in a Lexus and would make the trip to the Kansas City North location just to have the experience youd expect when purchasing a new vehicle.
Lisa and I had a very positive experience buying our new Lexus from Casey Goff at Hendrick Lexus. We had moved to Liberty from Sedalia MO a year and a half ago, and I didnt have any relationships with car dealers in KC. We feel very fortunate to have connected with Casey as we began our new car search. I feel like we now have a great relationship with a KC car dealer that will hopefully continue for years to come.
Justin Combs and the service team were great! They were able to take care of my services issues quickly, and even provided a loaner vehicle so I could go about my day. Thanks guys!
We had a great experience working with Steve Keltner. He skillfully answered all our questions without any high pressure sales tactics. Once we decided to buy, we quickly got through the required paperwork.We love our new Lexus
We had a wonderful experience purchasing my second vehicle from Hendrick Lexus North. Putu Pasek was my sales rep and let me just say, he is the BEST!!! He went above and beyond to make sure I was satisfied and happy with my purchase. He consistently kept in touch and updated me with their inventory. Putu provided us with excellent service and I would highly recommend him if you’re in the market to purchase a vehicle. The entire process was stress free and pleasant.Thank you to Jeff G. and Kyle from the Lexus crew as well. They worked with me to get the best deal possible. Finally, our tech specialist Kathy was so helpful in showing us all of the available features on our new vehicle. Thank you all for what you do!!!
We drove three hours to buy this car and Jeff Breaux made the experience worth every minute. He was patient and thorough. He allowed us to ask a lot of questions, test drive anything we even remotely liked and pursue many options instead of pushing us into one car. He worked hard as an advocate for us in front of the manager to get us a great deal. Signing papers was easy and fast. We enjoyed delicious KC BBQ in the parking lot while they gave it a final detail. He followed up the next day to make sure made it home safe and we were still satisfied. We bought a used car at a fraction of what some of their new cars sell for and they treated us like we equal to those customers. We would highly recommend Jeff and the Hendricks team.
Customer service at Hendrick Lexus North is consistently the best Ive ever received at any dealership. The team is always professional, courteous and thorough, and they do an amazing job. This week, Justin Combs helped us out tremendously by squeezing us in for a same-day appointment for 4 new tires when the service dept. was technically all booked on a Friday. Cant say enough great things about Justin and the entire team there. They always provide us with lots of information about our vehicle, the services being done and the things to plan for in the near future, cost estimates, etc. All very helpful!While our car is being serviced, I typically wait there at the dealership and Im able to work on my laptop in their very comfortable customer lounge area. Good WiFi, snacks, coffee, etc. This place is top-notch!
I brought my car in for service and was immediately greeted by Justin by name. He was very courteous and kept me informed throughout the day. When I picked up the car, Justin explained in detail the service that was provided. My wife and I liked the loaner so much that I called Lance Swenson who has always done a great job for us. He found a beautiful red like model on the lot and within 2-1:2 hours I drove it home. Great job Justin and Lance and Hendrick Lexus North. Thanks!
Great Costumer Service focus and Best place to buy New Lexus and Pre-Owned cars! This company provides great support for their team and cares for each other! Thanks Hendrick Lexus KC North!!!
Great experience! Lance and Jeffery were fantastic to work with. They definitely made the experience quick and easy. Love our suv and will use them again in the future!
The first visit to Hendrick Lexus was to do some comparisons to our 2019 Honda Pilot Elite. The comparison was quite shocking after a test drive. My partner, Fred Messer was hooked on the first mile. We have owned several up-scale vehicles in the past, but the 350 RX Lexus was equal to or exceeded any comparisons with the Buick models we have had and the High Country Chevrolet, all of which were quiet riding comfortable vehicles. The Lexus was VERY quiet and smooth riding. We look forward to many miles of comfort in our retirement.The sales representative, Steve Kiltner, was able to answer all our questions concerning the Lexus and the various avenues of financing the purchase. This resulted in our putting a down payment on a Lexus that still had not arrived at your dealership. There was no HIGH PRESSURE to sign anything, Steve made some very good points that since we really liked the car and the 350 RX coming we would not have to worry about some one else getting to it before us, and with the current lack of autos both new and used, it was in our favor to get what we wanted. We did not set out to purchase a vehicle, but the location of your dealership, along with Steves ability to provide answers to our questions and the Lexus itself, well, here we are with a 2022 Lexus 350 RX.
Just brought my -new-to-me ES300 in for my first oil change and my experience was great. I was greeted by a very nice lady, didnt catch her name. I met Paul who was very professional and polite. Justin got me all checked in, set me up with my 60000m service and provided a fast and friendly experience! Justin also kept in communication with me through text and email updates which was appreciated! Michael, as well as all the service people seemed very happy and always smiling.
Other dealers need to take lessons on customer service from Hendrick Lexus Kansas City North. I worked with Dennis and Mike and both were awesome. Dennis took the time to show me several vehicles and I took a few on test drives. Decided on the ES 350 and the paperwork was the fastest I have ever seen. From the time I entered until the time I left was less than 2 hours. This is how you develop customer and brand loyalty, by treating the customer right. I will be a repeat customer in the future. Easiest dealership experience ever.
Shawn Carrigan was very helpful in our recent car purchase. He really went the extra mile.The financial staff as well.It was a much better experience than I thought it would be.
Great customer service. Shawn found me the car I wanted and went above and beyond to make sure I had a good experience. I love my new Lexus!
Dallas did wonders on my vehicle! He went above and beyond working on my 10 year old, used car!! Driving like new!! Thank you Hendrick Lexus for hiring a great employee
Highly recommend this dealership for your next vehicle purchase. They are very helpful and excellent customer service. I have now purchased through 3 vehicles over the last 10 years, Dennis DeGoosh is certainly the one to ask for if you want an honest and dependable sales agent. Their customer service doesnt stop with just the sale, they are thorough and ensuring your needs are met through the life of having that vehicle. That is why I keep going back when I have vehicle needs. Excellent Customer Service.
I recently bought a car and they are super professional and nice. Thanks to Shawn and Nouhad for helping me find my perfect car! Super satisfied with everything. They were really honest with everything. Shawn was doing a test drive with me and he explained and showed me everything I needed to know about the car super professional and nice. Great customer service!
Jeff Breaux was fabulous to work with. He was considerate and helpful throughout the car search and buying process giving honest feedback. Car buying can feel tricky as you want to place your trust in the dealer, and Jeff was someone my husband and I could trust knowing he was taking care of us and wanting to ensure we purchased a quality car that was the best fit for our family as well. Couldn’t recommend a better place or dealer to buy your next car.
Putu will make your car buying experience easy. Very friendly and knowledgeable. I would definitely recommend him!
I had a fantastic experience purchasing my new IS from NJ. The stress free, pressure free experience made this process a no-brainer. NJ worked with my busy schedule and listened to every need and met every expectation. I could not be happier with my new car. Thank you to NJ, Omar, and Kyle for your expertise and assistance!!! #lifetimecustomer
Great Experience! Found a car they advertised that had not arrived yet. Negotiation was painless and the communication was timely during the deal. Once deposit was paid, Putu was great and kept us up to date on expected delivery date. Delivery was painless and Cathy did a great job going over the technology in the vehicle. Highly recommend this dealer!
SUV in for 60,000 mile service. They sent me a video of the evaluation and items needing any attention, which I think is an awesome perk! Provided a loner for the day but ended up finishing within just a few hours. Justin Combs was very pleasant to work with. All and all, my experience was great.
My husband and I were in to get our Lexus serviced when we met Jim, one of the sales men. He could see I was juggling an infant and my bag and graciously opened the locked doors so I didn’t have to go around the building to the main entrance. We struck up conversation and I let him know that we were looking for a car with specific specs. He gave me his information and we went our separate ways. Fast forward to over a month later, Jim called me and let me know that he had a car that he thought we would like. My husband was in the area and stopped in to take a look at it. Wonderful! We purchased the car today and were able to work with Jim almost completely virtually since, you know, an infant and car shopping in the Kansas heat isn’t something I wanted to do. All in all, Jim was professional, kind, genuine in his care for people and providing excellent service. We will be working with Jim again soon!
Steve Keltner truly was the best car salesman I have ever dealt with. He was extremely knowledgeable about the car I was looking at and more than patient with me with all my questions.Hendrick Lexus in general was so easy to work with. I would highly recommend this dealership. They treated you like you mattered!
I just purchased my first 2021 Lexus RX350 from product Specialist Nouhad Jalloul and I must say I had the most amazing purchase experience. NJ was polite, attentive and easy to work with plus great knowledge. Cathy the delivery specialist was also amazing and above all this dealership goes above and beyond for customer service. Please look him up for your next Lexus purchase.
I had a wonderful experience with my salesman James Birch and my financial officer Omar El Jazouli, both were open and honest with me throughout the entire process, they never pushed me in a direction and I always had a chance to step back and think things through before I went forward. I’m very grateful to both of them!
I want to recognize and thank Paco Marley for being the best parts specialist I’ve ever dealt with. He was friendly, kind and very helpful. Was looking for some parts for my daughters ES 300. Looked through the parts diagrams and made sure I got exactly what I needed. He made the process very easy. Nice to know there are employees we can trust. Thanks again Paco! A+++
Justin Combs is truly a professional. Very knowledgeable and works very hard for the customer. It was a pleasure dealing with him.
Visited to enquire about replacing my lease car with another and was fortunate to have the assistance of two of Lexuss finest: Corey Goff, Sales Manager and James Birch, Product Specialist. In todays world of almost non-existent customer service and less than competent sales employees, it was truly refreshing to experience the professionalism and sincerity that these two gentlemen displayed during our negotiation. Consider me a well satisfied customer who will continue to visit this dealership for my future auto needs.
I would like to highly recommend Lexus Kansas City North as a wonderful place to shop for a new or used vehicle. We recently purchased a new vehicle from Sales and Leasing Consultant Lance Swenson. We had expressed to him what we were interested in getting and he got right on it and found my blue car for me! Finance Manager Omar El Jazouli was very knowledgeable and made the paperwork a very pleasant experience. Also a big shout out to Kathy Groenenboom who was very helpful and patient in explaining all about the ins and outs of the new vehicle. All the employees were very personable and caring. I would definitely buy another car from Lexus Kansas City North in the future!
Quick in and out as usual. A great team that works together for customer satisfaction. Thanks
Today I had a tire/wheel issue requiring efforts to get my car to the Hendricks Lexus KC North. Every single person I dealt with did an incredible job...from the gal from service who initially took my call to everyone I interfaced with once at the dealership. Complicating matters it was to near closing time and busy, but every single person in the service department was hustling and working together, and uniformly professional and pleasant. Guarantee, all customers I saw were happy, especially me. Justin Combs was especially impressive, as has Michael Taylor been on previous occasions. Paul Tracy, the service manager, even checked in on me, and other customers, to make sure our needs were being addressed. All I can say is amazing dealership...would not go anywhere else.
I recently purchased a 2016 Lexus NX 200t. Shawn Carrigan was the point of contact and he was Excellent throughout the entire process. The dealership was friendly and would be an easy place to recommend to others.
My wife and I had a wonderful experience on Monday buying our first Lexus (a new ES 350). Shawn did an excellent job explaining things to us and we got a fair deal. The facility is very nice and we look forward to returning for service in the future.
I highly recommend this dealership if you are in the market for a new car! The staff is wonderful and Dennis is great to work with!
Jeff Breaux, our sales person, was extremely helpful. He worked with us in identifying the features we desired on our RX350L. When his extensive search determined that it wasnt in the Lexus inventory, he placed the order to have our vehicle made and was proactive in communicating with us during the manufacturing process. Our sales experience was fantastic, which is a credit to Jeff. If you are looking for a Lexus up north, Jeff is the man.
I had a great experience this weekend in purchasing my latest Lexus. Ive worked with Lance Swenson in the past and hes done a fine job for me. Ive always chosen a Lexus as I dont have any trouble with these vehicles. But more importantly, Lance is available when I am ready to purchase and helps to get the job one. There are many salespeople out there, but Lance is one of the best. Everyone at the north location seems very friendly and helpful. So much, I sent a good friend there to buy from Lance. We both purchased on the same day!
Dennis was a pleasure to work with and was very knowledgeable about what he is selling. Makes the ease of buying a car flawless!
Awesome place to buy a car.Great service and great deals. Worked with nouhad and bought multiple cars with him and had great deals every time
We highly recommend Hendricks Lexus for any service you may need on your vehicle. Justin Combs has been our Service Consultant with Hendricks Lexus for many years and he has always gone above and beyond to make sure that we have been well taken care of. Justin is professional and knowledgeable. We trust him that our vehicle is serviced to the highest standards.
My husband and I had the best experience this week purchasing our 1st Lexus. We selected a 2021 LEXUS RX350 and we just love it! Awesome staff but huge shout-outs to James Birch who really knows his Lexus, Jeff Geyer who ensured we had everything we needed and Omar El-Jazouli in Finance who sealed the deal! Cant recommend them enough!
Always an A+ experience at this Lexus dealership. Justin Combs goes above and beyond to ensure all work is done quickly, correctly, and that I, as the customer, feel completely happy with the Lexus experience.Michael Taylor was also very helpful in getting the job done right, and as quickly as possible. Thanks so much guys for all your help!
Such an amazing experience at Hendrick Lexus Kansas City North! Putu, April, Corey and Kyle were so fun to work with. They were customer focused, honest and transparent. The buying process was fast and easy!! I can’t say enough about this incredible team! I am beyond thrilled! Highly recommended!!!!
This is the most customer friendly dealership, I have come across. People here are awesome. My special thanks goes to Putu and Jeff for giving us their dedicated time explaining the car details and Omar with finance process. I would highly recommend this dealership and the mentioned names for pleasant car buying experience.⭐⭐⭐⭐⭐
Great experience working with Jeff Breaux while buying our new Lexus. Jeff offered great assistance, and we never felt any pressure to make a decision. He worked with us even when we could not decide which vehicle, or color we wanted. Thanks again, Jeff.
I order some parts from Paco he was very nice and on time. Paco answer all my questions.
Great people to work with. Putu Pasek was knowledgeable and patient with me as I asked all my questions. I came in right before closing but there was no feeling of trying to rush me out the door or of asking me to come back in the morning. Love my new car. I would definitely ask to work with Putu again!
Highly recommend! Lance. went above and beyond to make everything go smoothly! He listened to what I was looking for and helped me choose the right car for me, a beautiful Lexus- RX 350.
Hendrick Lexus and our sales rep NJ were outstanding from start to finish. We felt no pressure to look at things we werent interested in, and everyone was fantastic to work with every step of the way. We love our car, and love our dealer, too!
Looking forward in going to see the 2022 Lexus NX, the incredibly friendly staff there and deal with our favorite sales professional, Jeff Breaux.
Service advisor was Justin combs. I had a stereo issue where the car would stop playing music at random, they were happy to take it in for repairs. It took some diagnosing but eventually they got it fixed by replacing a bad sub and amp, got it all covered under warranty and they had me in two different service loaner cars free of charge. Really have no complaints, car sounds better than ever.
It was my first experience using the service department at Hendrick Lexus. I was very impressed with the friendliness and ease of having my new Lexus serviced. The service department is immaculate and the service department crew were dressed very neat and tidy. They were very professional and treated me like I was their only customer of the day. I truly appreciated this.
Buying our 2nd Lexus RX was a MISTAKE!Thats because IT was the one we did NOT buy from the Hendrick Lexus family of dealerships! The car was great, of course, BUT, we REALLY missed the (Superior)Hendrick Lexus buying experience we had with our first RX from Superior Lexus some 20 years ago. NOW WERE BACK, having just purchased our 3rd RX--THIS TIME, from Hendrick Lexus Kansas City North--and WE COULD NOT BE HAPPIER!!! Dennis and Shawn were an all-pro team in sales and were wonderful to work with throughout the purchase process—from my initial phone call through my wife receiving the keys--and, Shawn and Dennis are backed by great sales management in Kyle and Corey!!! Everyone we worked with shared a dedication to superior customer service and pride in their brand and dealership uncommon in the car business these days--THANK YOU, Hendrick Lexus Kansas City North!!!
Dennis was incredible to work with and made the purchasing process easy and seamless with my Lexus RC350 F! Thorough, knowledgeable and couldnt ask for better customer service. Highly recommend!
Putu has been very informative and helpful from my very first inquiry on my new car. He sent me a personalized video of the vehicle I was looking at since I live in Texas showing me all the features that the RC 350 model has. I was so impressed with their quick response time in every step of the buying process. Within a couple of days I was flying to Missouri to pick up my new car. This has been the easiest and best experience Ive ever had buying a vehicle.
Wonderful experience! Wouldn’t buy anywhere else! Lance helped us buy exactly what we needed without feeling pushed. Service after the purchase has been too notch - best choice we made buying here
I had a great car buying experience here. Putu, Shawn and Jeff were great to work with and patient with me as I was making my decision. I am very satisfied with their first-class service. Excellent team work by them!
How many of you besides me do not like to go to a car dealership? But when you need a car or truck you have to! We dont like it because we have been going to the wrong place.I cannot say enough wonderful things about Hendricks Lexus in Kansas City North. They are regular people like us! They care that we are happy and get what we need and not just worried about bringing in the money.I had the pleasure of working with James and Corey!! Because of Corey our granddaughter got her first car! It would not have happened without Corey!!!I wasnt looking for a car for myself, but i found one too!Next time you need a car go to Hendricks and ask to work with salesman James and the manager Corey! You will be glad you did!!!!
Great service always. Justin took great care of us.
Great service as usual. I followed my service adviser, Justin Combs, here because he has always given me good advice and does not recommend unnecessary or premature repairs. A new aspect of the service here is they sent me a video of the technicians walk around showing what the issues are and what was recommended. Fantastic.
Justin Combs at Lexus KC North is tops in the country! Have been a Lexus owner since 2013 and been to dealerships in Kansas, Atlanta, Florida, and Dallas. He is by far the best around. Very knowledgeable, great customer service, and just an all around good dude. Always has clients interest in mind and is trying to save you money with all the service specials Lexus runs. He was at Lexus in Merriam, KS which was much closer to my house but worth the extra drive to visit KC North to have him take care of you.Recently was in an accident and totaled my Lexus, purchased a used Lexus from a private party and when I drove it back, he and the service team brought it up to Lexus standards so now its like a brand new car!
Excellent experience. Not pressured. When I realized that I had incorrectly selected the color of the vehicle that I wanted, they went out of their way to change the agreement so I could get what I wanted. They want the customer to leave happy with the car they are getting. You can tell that the vibe is to help and to serve the customer. Hats off to James Birch, who helped me the most.
Putu Pasek has been very helpful with our purchase of a new mini van. With a growing family, trying to find a vehicle that fits everyone was incredibly hard to find at a reasonable price. Everyone there was incredibly helpful and kind as my crazy kids ran around! Thanks for the new car Putu, you were the best!
Staff were very helpful and knowledgeable in the pre-owned-vehicle purchasing process. James Birch, Sales consultant, made himself available to us in preparing our car with final inspections and improvements, detailing and hand off on a vacation day when the dealership was closed. A nice touch.
This is the 11th car that I have personally bought from this dealership. Anytime we need to buy a car, we call Lance and it is always a simple, pleasant, buying experience. He always finds what we need and works with us. Even when we didnt buy a Lexus they found what we needed. We also service all of our vehicles at this dealership and Richard takes care of all of our service and maintenance. We never feel pressured or overcharged. We know they value our loyalty and always appreciate our referrals to friends and family. I wont buy a car anywhere else!!
I had a most helpful, timely, gratifying and positively conclusive experience with all of the staff at Lexus KC North recently when I took my Lexus SUV in for repairs this week. All of the staff were most helpful and pleasant whenever I had a question. I would totally recommend this dealership to everyone!
Kelcey Knoernschild at Hendrick Lexus in Kansas City was excellent from start to finish. He was thorough and went out of his way to make sure our experience was great. I appreciated the straight forward pricing, understanding our needs and his helpfulness after the sale.
Richard is always the best! Efficient and friendly, and he gets my car in and out quickly while keeping me informed of the service process all along the way. Thank you, Richard!!
What a great experience buying a vehicle from Hendrick. Lance absolutely took away the stress and was so patient with me while I sorted out everything and figured out which model I wanted. If fact, everyone at the dealership was extremely friendly. If you are looking for a Lexus and are not quite sure, I would definitely recommend giving Lance a call!
I could not be happier with the experience. The entire team was professional and helpful. I am extremely happy with my new vehicle. I would recommend them with the highest stars.
I bought crossbars for my 2021 Lexus RX-350 at Hendricks Lexus North and dealt with Jason Trent in their parts dept. Jason was very helpful with my purchase and we were talking after loading the parts. I told him that I was moving my granddaughter to Michigan State later in August and I needed these parts for a cargo box. It turns out, he had a lead on a cargo box that was exactly what I needed at reasonable cost. Jason really helped me solve a problem. Customer service has real meaning to Jason at Hendricks Lexus North.
Weve been part of the Lexus family for years - and when we moved from Northern CA to KC, we found our way to Hendricks Lexus North when it was time for new wheels. We have bought, traded and sold with this dealership since 2018 and will keep coming back. Our most recent purchase of a new RX 350, was managed by Product Specialist, Dennis DeGoosh. If you want impeccable service, follow-through, and just an all-around good guy, Dennis is your person!
Never thought I would visited Hendrick Lexus Kansas City North, Lexus is way out of my league. With the shortage of inventory and OTD price would be MSRP or higher from other dealerships, we decided to give Hendrick a visit of hoping to find a certified Lexus. We were blown away with the positive experiences we received by the staffs at Hendrick Lexus. These guys dont just sell cars, they listen to your need and find the best possible car at the best price on the competitive market. They never put any pressure on you and apply any selling tactics. My salesman is Putu, he found us the car we wanted, but we did not commit right away until a few days later. As we tried to reach Putu, he was away on a vacation, but Putu passed on my info to one of his salesman named NJ. Can you imagine that? These guys work as a team and couldnt careless about their commission. They serve you and build long lasting friendships along the way. My sincere thank you to the sale managers Jeff Guyer and Corey. The finance manager Mike Arnone, whose help me completed all the paperwork under one hour! Last but not least, Thank you Putu and NJ for putting my wife behind the Lexus steering wheel. Happy wife happy life!
Big thanks to Jeff B. and Omar for the help and purchase. they have a great line of associates ready to help you with your vehicle needs.
Its always a pleasure to work with Richard Walker when I take my Lexus in for the mileage check-ups!! He is consistently professional, friendly and courteous. I sure wouldnt go anywhere else.
My 5th vehicle at Hendrick Lexus North! They are great to work with. Call Lance!!
Let me just say WOW! Paco Marley is the all time greatest parts specialist. He’s friendly, kind and very helpful. Was looking for some parts for my project Lexus sc300, we looked through parts diagrams and pinpointed exactly what I needed. Entire process was simple, fast, and enjoyable, when you have a parts specialist like Paco!
Fantastic experience. Dennis was great to work with. He was very knowledgeable, professional, and helpful. Completed the entire transaction, with a trade, in 2 1/2 hours. We got a very fair offer, up front, for our trade and a great price on our purchase. Couldnt be more pleased.
Just bought our fourth Lexus from Lance Swenson at Lexus Kansas City North. Lance is more than a car salesman, we consider him a friend. He always takes good care of us. Service is excellent.
Best work environment I have ever experienced. Quality and genuine people who care deeply for our customers, lead from the front and earn your business. Come see us!
My wife and I had an excellent experience while recently purchasing a RX350. Jeff Breaux went the extra mile to find the exact car we were looking for.He kept us apprised of the status of our car as we awaited its delivery.Everyone at Hendrick Lexus was very cordial and accommodating.The delivery and facilitating of our purchase could not have been smoother.Thank you Jeff.
The AC went out in my IS 250 this week, and when I called my service consultant, Michael Taylor, he was quick to make an appointment for me and arrange a loaner car. He went above and beyond to keep me updated on the progress of the repair. Michael’s customer service is always outstanding.
Great customer service and easy buying process! Thanks to Nouhad for making it possible.
Our experience at Hendrick Lexus North Kansas City was AWESOME! Dennis was very knowledgeable and answered all our questions about the car we purchased. Before I was even finished purchasing greeting cards, my husband and Dennis had the paperwork done!Thanks,Dennis for making the experience of buying a beautiful, new, Lexus fun and quick!
I had the most amazing experience! Casey Goff was very pleasant and answered any questions I had. He still calls me to check if I like the vehicle. I definitely love my 2021 Nx 300 FSport. Thank you for all your help Casey!
We really enjoyed our time with Putu Pasek. He was easy to talk to and understood exactly what we were looking for. We had originally gone in to browse cars but ended up with a new RX350 that afternoon. He went out of his way to be available whenever we needed him to be and was extremely knowledgeable about the inventory on the lot, as well as information we had about specific vehicles. Ask for him!