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Kahului Auto Rentals
59 Ho'okele St, Kahului, HI 96732, United States
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Kahului Auto Rentals

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Al
Review №1

My girlfriend took me to Maui for vacation and looking for a local car rental company we found Kahului auto rentals from a YouTube video we saw. Having our hesitation because it was a first for both but wanting to support a local business instead we jumped and rented from them. Let me tell you they made the process so smooth and simple. Picked it up from the airport and we went on our way! Car was clean, reliable and fun. We put it to its paces as some roads are a little rough in Maui and the car took it no problem. The price was amazing too! Made our trip so worth it! Rent from them you won’t be disappointed! Can’t wait to go back I know who we using to get around.

Ra
Review №2

We had a nice experience. With the current sky high rental car costs in maui, this was the only company where we could find car with reasonable cost, otherwise we would have ended up paying 3 to 4 times higher price.Pick up and drop off was really quick and smooth. Yes cars are old but we did not face any major problem. We did have a small problem with the key remote not working but they swapped our car next day when we texted about it . Overall a smooth experience!

Ga
Review №3

I seriously loved this service. The place where you get the cars looks a little sketchy but I cant be mad, it was great service all around they picked me and my wife up from the airport and we just dropped off the car at the airport it was convenient. We got a nice ford escape for a really really good price. Definitely recommend.

Ga
Review №4

HONEST REVIEWRenting from these guys was part of our 9 day adventure on Maui. This is unlike any rental company that Ive used before. Be warned, these cars are somewhat older, but honestly, what did you expect for such a reasonable price? We were not super satisfied with our first car, so we called the company and requested a different car. Switching out to another car was super easy and the folks at the rental agency were very accommodating. Had this been another car rental agency, the process would have been hell. Also, did I mention that they pick you up right outside of the gate!?Our car was older, but ran like a champ -- took us all over the island and was key to having a great time during our vacation. I would feel comfortable renting from Kahului Auto Rentals again.

ta
Review №5

Don’t even know where to begin. First off I’ll start by saying I knew I wasn’t going to be getting a luxury rental here - that it was going to be older and more run down; however -it’s a rental car company. All cars should be safe and should driveThe first car I got - a Nissan Altima, headlights were so fogged over they were basically non-existent. I had to rely on other people’s lights or the brights when I could. I picked up at night after hours so was stuck with for the night. I messaged him the next day and he told me to come swap it outThe next car seemed okay at first, though still old and beat up. But on the second day after spending the day sight seeing we tried to go back home and the car wouldn’t start. Note - I flipped the headlight stick around to double check that and make sure it wasn’t on but in fact we hadn’t driven at night so we didn’t use them.I called him and he came and brought me a new carThis was another Nissan. He brought it during the day and again seems okay. Come night time and...guess what! Same issue as the first car. I actually had to make sure and check the license plate to make sure it wasn’t the same exact one. Since that was going to be the last time I should be driving at night I just dealt with it that night. The next day we got up (it had rained the night before) and the floor boards were wet. The windows were all closed. So there’s some kind of leak somewhere. Just decided to deal with it. Wouldn’t hopefully affect anything. Went out sightseeing again and got in to start car and it wouldn’t recognize the key fob!!! It took about 2 hours and waking away, Messi g with the battery and re-entering the car and for some reason it decided to work again when I had him on the phone for the second time.We dropped off the car at the airport and I inquired about a refund because frankly the whole thing was ridiculous and wasted valuable vacation time and was just unsafe.He told me he’s not responsible for the headlights and to contact Nissan!?!?!No sir! You own the car and are the one renting it out. YOU are responsible for its upkeep and safetyWorst experience ever

Ky
Review №6

Yaro took great care of us on our Maui Trip! Would use again if back on the island. Great rates, airport pickup/dropoff, and can even rent beach gear if needed. Cars are not new/in the best shape, but get you around the island just fine (and they have roadside assistance in case of breakdown). Yaro was very quick to respond to any questions we had. Thanks Yaro!

Ch
Review №7

We rented a car from Yaro in March 2021 and had wonderful customer service. Great service when our car had a flat tire - within 1 hour it was repaired and back on the road we went. Yaro is very accommodating and helpful.....look no further. We will certainly be a return customer. Thank you Yaro!

Ma
Review №8

I just drove off the lot and I am shocked and disappointed. My rental car is very old and it does not smell like a typical rental car. It smells stuffy and old. And there is a sign in the little office that says, “No refunds.” I wish I had gone to a regular car rental company.The 4.7 Google rating for this place is a hoax. Only a tiny handful of the reviews are honest. Here’s an example of an honest review:Jacob HatcherLocal Guide · 48 reviews · 12 photosa year ago“Just another dirt lot taking advantage of desperate people with bad credit and giving them cars they cant afford with super high interest rates.”Thank you Jacob for the honest review! I have good credit but I got fooled by the fake Google rating. Now look at the company’s response to Jacob:Response from the owner8 months ago“I dont think you ever use our services! PLEASE GO COLLECTING YOUR GOOGLE POINTS SOMEWHERE ELSE!!!”Well of course Jacob never used these services! He’s smart! He is a local and he knows what he’s talking about. It is a dirt lot with some gravel on it.I have no idea what Google points are, but I suspect the friends of the owner collected a whole bunch of them when they wrote these fake reviews.

Zo
Review №9

Kahului Auto Rentals has the best deals in Maui if you are looking to rent a car. I was recommend to Yaro and I couldn’t be more pleased. If I decide to buy a car. I will buy from here.

Yo
Review №10

Very disappointing. I made a confirmed reservation three weeks in advance and my booking was cancelled by Kahului Auto Rentals two days before I was scheduled to arrive in Maui. I was told that my reserved vehicle was unavailable due to an accident, and was not offered a replacement vehicle. I had to book last-minute with a different agency, and this cost me significantly more money.

Ga
Review №11

Best rental company on Maui, and affordable!

Yu
Review №12

Great price for good service! I rent a car for my friends and they were really happy. People at the lot picked them up right in front of baggage claim and dropped them off right in front of the check in counter at the airport. They didnt need to walk around with big suitcases trying to find where to go. Better than other car rental company!

Ne
Review №13

This company abandoned a car in our neighborhood for over a week. When contacted, the owner said he hadnt had time to pick it up and would be out in a few days. Very rude and irresponsible behavior. Do not rent from this company. NO Stars.

Li
Review №14

Best car rental experience ever! Yaro was very accommodating even offering to pick us up at the airport after hours. Cars aren’t your typical big company rental cars but we were very happy with what we got for the price we paid! Will definitely rent from them again! Maui no’ka’oi🤙🏽

La
Review №15

I was a bit apprehensive about not going with one of those big rental companies but honestly my experience has been only positive, and when we come back to Maui, we will rent our car through them, no questions. Now just to be sure people know what to expect. The cars available are not new. Mine had 145000k with all the sign of wear and tear youd expect, which in a way is a good thing when you go to muddy places or beaches with your kids. As the owner said they have been used and abused. But our minivan worked just fine. They dont have a rental office at the airport but they come pick you up and then drive you to their office nearby to finalize the paperwork.On the second night we got a pretty bad flat tire. There was no wrench to change the tire so they sent somebody to help us. Since they could not repair the tire that night (this is how bad it was), they put the spare on, and we switched it back the next day. The whole time we communicated via SMS so you dont have to call a stupid customer service line, wait for ever at the sound of elevator music. You get an answer right away.I gave them 4 stars because I didnt want to give people the impression that what they will deal with is a typical rental company. But if youre okay with a non conventional way of doing business while getting a great service for the price, then it is worth 5 stars ... Oh hell, I will give them 5 stars anyway 😉

Yu
Review №16

We were looking around to rent a car on Maui and Kahului Auto had best price, so we decided to rent one from them.Owner and staff were very friendly and helpful. The car we got was very clean and had no problem getting around.We had a great experience with them and recommend anyone whos looking for a car to give them a call.Mahalo for the wonderful service and great ride!!

Ho
Review №17

Awesome! Yes, the cars are older but that was totally fine with us. Our car was amazing on gas and drove so well. It was after hours when we flew in so they left the car at the airport for us to pick up - we were out of there in 5 minutes unlike our friends who took over an hour to get their car. Drop off was the same - just parked and let them know which row.One more thing to put your mind at ease - we were asked to send a picture via text of our insurance and credit card which at first I was concerned with. I knew they had really great reviews and decided to go with it. We were charged when we arrived and had zero issues. We will definitely rent from them again - I’d give more stars if I could! Mahalo, Kahului Car Rentals!

Pe
Review №18

I am fully satisfied with the services which these guys provides. They pick me up at the airport and i always get the great running car for a bargain price. I recommend this Car rental if you are on holidays.

re
Review №19

This was our best car rental experience ever!!! The whole process was SO simple. We simply walked out of the airport, across the car port, and into our rental car, which was waiting in the very first parking space. And we were off!! It was sooo convenient.And communicating with management was really easy. I even texted a couple of random questions in the middle of the night, and they got right back to me every time! Perfect experience!

Fi
Review №20

Easy to book and efficient. They picked me up from the airport, the rental process was super fast. The car was clean and running good. You cant go wrong with choosing this company.

He
Review №21

GREAT service! We called very last-minute, and Ty was super helpful from the beginning. He quoted us a van at an extremely reasonable price (actually less than half of every other place we had inquired) and had it ready to go when we arrived! Not only that, but he let us use the van a couple hours more than just 24 hours, and then HE DROVE US BACK TO OUR CRUISE SHIP!!! Amazing man, and an amazing business. You dont meet people who genuinely care that often. Definitely recommend.

Ma
Review №22

Rented a car few months ago. Totally satisfied. Great staff and reasonable prices. Highly recommended when in Maui!

Ad
Review №23

All I can say is wow! On an island full of rental car companies, these guys really went out of their way to take care us!!! We have rented from them multiple times, and every time we have nothing but great things to say about them! The quality of cars that we get for them for the price just can’t be beat! And when it was time for us to buy a car, they were right there for us to get us a great deal on a wonderful vehicle! All I can say is thank you, thank you thank you!

De
Review №24

These guys are great! Super easy to work with and straight to the point... no BS. Highly recommended!!!

Je
Review №25

I needed a car and they delivered at s fair price, clean reliable vehicle. They deliver what they promise Id give you my buisness again if I needed a car on Maui.

An
Review №26

Thank you for renting car when we were in Maui! We were really satisfied with price, service and everything. Everybody who goes to Maui go get your car there.

Ch
Review №27

I thought I was gonna be stuck without a car for the holidays and then i called Jaro at Kahului Auto Rentals.. He saved my Christmas and got me a minivan to use when i needed it most... Thanks Kahului Auto Rental on Maui.. You guys are the best!!!

Br
Review №28

These guys really helped me out i almost had to leave Maui because i couldnt get an affordable rental. Luckily, they came in clutch and hooked me up. Real life savers!

D
Review №29

Rental was ready and waiting for us at the airport. Hassle free and friendly staff every time we interacted. They were attentive and texted us back info - which we prefer to phone calls to be honest. The car drove great and it was a much better price than all of the regular companies like Avis etc. We come to Maui to our timeshare every couple of years and will definitely use this company every time we return. Had an older Toyota Highlander this time - going to ask for the newer ford explorer next time. Highlander drove great and was incredibly clean inside, outside had a little bit of weathering due to cars age and Hawaiian climate - but no complaints for the 5 days we drove it. It even had the new car smell (from air fresheners) lol. Highly recommend based on ease and most importantly price. Saved easily $300+ to rent an SUV on Maui.

On
Review №30

Da Best on da Island! I have been coming to Maui for Years and always have been using Kahului Auto rentals, due to unmatched service and quality for extremely reasonable price.. Strongly recommend!

bi
Review №31

The owners offered me great customer service! If you in need of a rental at a great price, i highly recommend this place.

Mi
Review №32

The best place for renting cars on Maui. Very good prices, very nice to customers and very helpful when we need it. Recommend for 100%

ma
Review №33

Wide range of cars. From low cost to high standards. Also professional service in case of troubles and friendly staff

Ch
Review №34

Everything was alright until we went to fill with gas and the gas cap literally fell off once the gas cover was popped open. The service engine light proceeded to turn on and stay on the entire rest of our trip... we called and they said it was okay to drive still and offered to switch it out, but we were on the other side of the island by then, and they knew the car had a defective cap when we called, asking us what model it was, before saying not to worry about it.Overall, worth it to go to a larger rental and get a car that doesn’t smell like cigarettes and creak on every turn and speed bump.

Da
Review №35

Perfect services and very friendly staff...Reliable rents, best prices on the whole island 😉

Bi
Review №36

Best customer service and reasonable prices.Stuff is always willing to give you best possible deal what fits.

Ry
Review №37

Low cost low quality. On the dangerous side.

Ma
Review №38

Great price and Service for the Money

Da
Review №39

Car was old but great service!

Mi
Review №40

!!!!Very good price and friendly staffs!!!!👍👍👍🚗

De
Review №41

Amazing

Ja
Review №42

Just another dirt lot taking advantage of desperate people with bad credit and giving them cars they cant afford with super high interest rates.

福田
Review №43

I used it when I went to study abroad at a language school and a massage school. It is attractive that the people who work are friendly and the response is quick and cheap. The car isnt new, but its also a bit local and I like it! If you have a chance to visit again, I would definitely like to use it. Thank you for your great services. I hope to see you soon again. Mahalo

Information
65 Photos
43 Comments
4.6 Rating
  • Address:59 Ho'okele St, Kahului, HI 96732, United States
  • Site:http://kahuluiautorentals.com/
  • Phone:+1 808-283-2827
Categories
  • Car rental agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Highlights
  • Active military discounts:Yes
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