I wish I could give them 100 stars!! Samir. Booked the outing, passed on my requests for a sign and beverages perfectly! Every request was met on time and exactly as requested. Trusted that I would make payment several hours later. Gary, our chauffeur was beyond perfect. As he said, we started out as clients but ended up as family. He drove that limo like a pro. I hired them as an anniversary gift for my husband and our party of 6 were treated like royalty. Gary drove us to CAPS on the water. There was a 45 minute wait. Gary checked us in and we were seated within 10 minutes. He drove us downtown through the historical streets of St Augustine in places not particularly built for the size of this limo BUT Gary handled every turn with precision. You will not go wrong with this company. You will have no worries. Relax and enjoy the evening. We love these guys and will see them again!
Amazing! We scheduled a limo for my daughters wedding weekend to take the bridal party to the event and we were not disappointed. Great service - very professional! Thank you for making things special for her her special day!
I can’t recommend this company enough! Samir was a pleasure to deal with, the limo we reserved was beautiful and extremely clean, and our driver Marcus was absolutely delightful! If you’re looking for someone who’s professional and easy to deal with, these guys are for you!Thank you Samir for a wonderful night out!
5 stars! Samir and Pete effortlessly accommodated a 3-stop pick-up for us. Fair, transparent pricing and great communication from start to finish! We will certainly use their services again :)
I had an excellent experience reserving a car with this company from beginning to end. After reading the reviews on various sites including this one, I decided on a last minute reservation (late at night with less than 24 hours to go). I took advantage of the 24 hour service and loved all of the confirmation email updates that I received. My driver, Pete, picked me up from the airport, and I couldnt have asked for a more pleasant and courteous driver on my ride into my destination! He was awesome! I would definitely recommend this company, because they were extremely organized and delivered great service with a great and friendly driver.
We have used this company for group transportation, they were absolutely amazing! Chauffeurs were very professional and on time! Vehicles were nice and super clean! We will continue to use them, and we highly recommend them to every one! Thank you very much for your Great service!
We had an excellent experience with this limo service. They were very accommodating and prompt. Also great communication and customer service! I would defiantly recommend them to everyone.
I am so appreciative of the prompt, professional and courteous service provided by this company. They are consistent, safe, reliable, great Customer service, and always on top of the communication (confirming pick up times and locations). They are a breeze to work with!
Original review and update below :They Confirmed via email 2 times for my 3am airport pickup then never showed up. Called service line 3 times, voicemail every time. Very disappointed. Was extremely fortunate that one Uber 15 min away that accepted ride. Good news, it’s half the price of car service, bad news, I’m now 35 min late..... hope the company makes this right somehow....Update: the company owner handled everything extremely well! Reimbursed my Uber and offered free rides to make up for the mistake. Honestly, the owner did so well at making this right that I look forward to doing business with them in the future. He assured me that this is not a regular issue and I absolutely believe him because of the incredible effort he put into taking care of me and communicating with me. Updated this review to show unfortunate mistake that happened (no one is perfect) and to reflect great customer service. Thank you!!
This transportation company is wonderful! Samir is amazing to work with! Quality Customer Service is key in business today, and I cannot extend enough compliments about the quality service we received. We had a large group going to & from Miami for a cruise. Samir was very flexible with our schedule, gave us a great rate and was in constant communication about our trip details. The bus was clean and nice, and our driver was very personable and accommodating. As a result, I have used this transportation company for limo services several times, inclusive of airport runs and my daughter’s Sweet 16 party!
Very customer service minded company. Great service. Great communication throughout. Highly recommend.
Utilized Atlantic Ocean Transportation for our wedding transportation needs (groomsmen limo, charter bus to/from venue for guests, and bride & groom getaway vehicle). Couldnt have been happier with how things turned out. Polite, professional, clean service from Samir and his team at a reasonable and respectable price. Open lines of communication throughout. Very accommodating with special requests and they executed perfectly. Will ease your worries and make sure youre all taken care of. Would highly recommend.
The best company i Jacksonville.Super clean car, professional and friendly driver.Never late.Its pleasure work with you guys.Thank you very much!
Great service - they arrived early and the entire process was perfect. Will definitely use them again!
Excellent service. I will definitely use this service again. Samir was fantastic!!
Great company! Dependable, prompt, professional, well maintained equipment delivering outstanding value!
Excellent Service! We made a reservation online for a car to pick us up from the airport, the reservation process was quick and easy, The car was clean and comfortable, our chauffeur was waiting for us, even though our flight was 25 minutes early, he helped us with our luggage to the car, and delivered us safely to our destination.
Very professional and congenial - excellent customer service - 1000% reliable. Will utilize this service again!
I had a great time l, my driver was awesome and the limousine was very nice and clean
Very professional and courteous when ordering a last minute car service pick up. Driver friendly and prompt. Definitely would use them again!Thank you
Brownie Points AOT helped me score some major brownie points with my girlfriend on her birthday. Limo was there 10 mins early with a very professional driver. The limo was shine and very clean on the inside. Had a great time. I am planning on telling as many people as I can about Atlantic Ocean Transportation..
Gave us amazing snacks
Great service!
Very reliable and professional