The guys who came to pickup our huge amount of computers, printers, etc. came in and got those without an issue. I also had added 3 huge APC batteries that were not on my original order for pickup and they grabbed all of them without a problem. The men were super nice and extremely accommodating as they usually are. That is why we have been using them for several years.
Encountering good customer service these days unfortunately doesnt happen often. The experience with STS Electronic Recycling was a breath of fresh air. They were always courteous, professional, and the customer service was GREAT! Far exceeded my expectations.
I have been using STS for several years. The pickup was scheduled in a timely manner. Pickup crew was very professional.Will continue using STS.
We have used STS Recycling for several years. They always take good care of us and are very professional and prompt.
I highly recommend STS Electronic Recycling if you have old electronics that need to be discarded. They were prompt - calling before they arrived to verify we were ready and had everything loaded quickly.
These guys do a great job . They come to our school about twice a year to pick up our recycling Great company to work withMartins Mill ISD recommends them
As usual, STS came to our recycling rescue. I scheduled a pick up and they arrived on time to remove all of the hardware we wanted gone. Now we can organize our storage room without tripping over stuff. I still cant believe its a free service. Thank you!!!
Parent to Discount Computer Depot. Rip-off company. Do not do business here. 92 complaints at BBB.
Our school pickup was handled very professionally. The gentlemen arrived on time, were very friendly and efficient. Highly recommend using STS.
The appointment that was scheduled was missed. There was no communication as to why until we called multiple times to see what the hold up was. After waiting two hours, we called to reschedule and heard back once but after 2 weeks have not been given another appointment time. We have found someone from the Dallas area who is willing to drive over 100 miles to help us out.
STS recycling handled our pickup quickly and the staff they sent were courteous and made the whole process easy. Thanks STS!
Quick to respond! They picked up so much equipment with no complaints and smiles on their faces. Great service and company!
The STS Electronic Recycling team was terrific! Scheduling pickup was easy and the team showed up on time and were very professional. I highly recommend their service to others looking for a secure and easy method of recycling retired hardware.
Scheduled a pickup and the guys that showed up were cordial and efficient. Loaded everything for us and left boxes for the next trip. Great job!
My company is out of New Orleans, La. I give your company 5 stars. Your guys was excellent. They had all theyre equipment for packing ready to go. Thanks a lot for all your help.
This company is very easy to work with. Very prompt with heir responses. The easiest pick of used electronics. Thank you
The experience from setting up the appointment to the date of pick up were very smooth. Everyone that I had the opportunity of speaking with were extremely courtesy and professional. Thanks again! Tommy
Nice people and fast service! Recommend to anyone with extra electronics. Weve used STS for years
STS Electronic Recycling is a top notch professional company who provides an invaluable service. It is good to know that all of our electronic waste is not going into a landfill and being recycled for future use. I highly recommend their services if you are in need of electronic recycling.
Great experience. We use the service regularly. You have to plan ahead, but all of their services - including hard drive shredding - have gone well.
STS has helped us several times over the years and offers excellent service. They are always on time and communicate well. The cost is very competitive for destroying old hard drives and they are quick when packing up the old items and loading the truck.
STS is always so professional when picking up our equipment. They do a great job and I would recommend them to anyone needing a recycling company.
Every one I encountered was courteous and efficient. Thank you for a very positive experience.
A great company to do business. They offer a lot of recycling options, including hard drive wipes. I have used them for a few years now, and have always been completely satisfied. I would recommend them.
The scheduling and communication with the office was a bit troubling but the communication, timely arrival and professionalism from the drivers was great !
Thank you for all of the help with recycling project for our fair city. Your crew picking up was very pleasant and very strong! Count on us for teaming up again for next years recycle.
STS made the recycling process super easy. Everyone on the team kept in communication with us during the whole process.
Nothing but great things to say about STS. Easy to schedule, and pick up is great! We really appreciate the ease of scheduling a time. They will work with your schedule. When the truck arrives, the guys are very friendly and take care of everything. Will continue to use STS!!!
Our pickup was scheduled within a few days of submitting our list. The guys arrived right on time and had everything loaded up in less than 30 minutes, leaving everything nice and neat when they were finished.
Top notch company. Always on time and super fast.
You guys were AWSOME and quick! Thanks so much!
STS has given us top notch service when we have outdated office equipment that needs proper disposal.
The pickup guys were very nice and efficient. They loaded everything up quickly.
This company seemed to have a lot of promise and professional... the pickup was not an issue thought they would not give me a list of the equipment until they were back in warehouse. I received a list and was told it was the C.O.D )Certification of Destruction) but all I kept getting was a list of the things picked up not the C.O.D. I took months working with Robert Rogers and he stated he was on it but never would get back with me and I was constantly following up for the C.O.D but kept getting the run around. Finally my manager stepped in and Robert got rude with him but was able to give us what was needed (Almost to late I might add!) for our annual audits! This company says their main concern is your privacy but are not willing to give you any updates or the C.O.D in the time they a lot for it. I took 6 months of fight to get our C.O.D FINALLY! Will never use or recommend this company!
Very professional and the pickup was quick and easy.
Great company have used before over the years. Great customer service, does as they say on time and dependable!
The Laptop lasted less than a month. It caught fire cant return ashes.Before that the computer worked great. Try to contact customer service several times. No reply via email, called on phone went to voice mail with no returned call. I contacted paypal for help. Glad to read the happy reviews. I am not saying do not buy from this company. But a fire is a serious thing. Thank you and have a great day!!
1st time user - Excellent service - no complaints. Scheduling was easy and they remain in contact with you through out the entire process from scheduling to pickup to post pickup followup. Driver and helper were professional and quick with getting our equipment out of our office space. Highly recommend STS Recycling.
Great place to work! Excellent place to buy a computer!
The Jacksonville Chamber of Commerce is cleaning out closets, we had an accumulation of outdated computer monitors, keyboards and electronics. We called STS Electronic Recycling to schedule a pick up, the process was very easy. We received a call letting us know when the pick up was scheduled for, they were on time, professional and friendly.
Guys that came out were awesome!!
STS Recycling did a great job for us recycling our old computers, monitors and more. They were quick, efficient and kept us informed all the way through to the day the young man came to actually haul the stuff away. How great is it that someone does this recycling for us, at no charge, so all that electronic stuff doesnt end up in a landfill!
STS Electronic is a great service for schools. They gave notification and follow ups of when they would be arriving and picked up all equipment we left for them.
They were efficient, fast, and very easy to work with. Easy 5 stars.
Communication back and forth was pretty good. Follow up and follow through was good. They were prepared and organized when they arrived (on time) to process our items. I would suggest a screw gun or screw drivers for the trucks. Some extra disassembly was required for some of our drives to be shredded and I had to scramble to accomplish that so that they could destroy the devices.
Good place to buy from. The staff is friendly too. Juan and Corey like bro to me. I just think they are more retail focused than wholesale. Reason being the whole of 2018 i did tons of bulk deals with the wholesale manager (my friend too) but 20% - 30% of the products always end up coming as near scrap.In 2019 i decided to take flights from Jersey to Texas each time to verify the conditions. Remarkably every time im there it is either the retail guys want to take a chunk out of what ive sorted through or im having to match their retail prices or return back to Jersey empty.
Excellent, professional service. Arrived on time and very efficiently had items boxed, loaded, and out the door.
They kept us informed of schedule and have been on time ever time we have used them.
Great to work with and super easy to get all our old, IT clutter to a better place than a landfill!
Thank goodness for STS! We had so many old computers and monitors that were taking up space in the office. STS came in and within the hour had it all loaded into their truck! Definitely would recommend.
No problems at all. Communication was great and crew showed up when they said they would.
Been Very Pleased with STS. They have picked up our recyclables a few times now and we will continue to call them when needed.
STS Recycling makes recycling electronics fast and easy! Couldnt be more happy with their service!
Drivers Kevin & Silvano were professional, courteous, quick and efficient. So happy to be keeping this used and outdated equipment out of landfills. Wish I had found them sooner!
We had a ton of old computers, monitors, cables, and more that we really wanted to clear out, but hated to throw in the trash. Working with STS to schedule a pickup was easy and they came and picked everything up. it was a breeze. Our only issue, if you could even call it that, was that they did show up earlier than expected so we werent quite ready for them. We will definitely be using them again when it comes time to clean out.
We are so pleased to receive the help from STS Electronic Recycling. We had many years of accumulated computers and monitors! We knew that the hard drives should be erased or destroyed but we didnt have the funds to pay for it. This service was free! We couldnt be more pleased with their professional help! They did exactly what they said they would do! Amarillo Senior Citizens Association in Amarillo, Texas
EASY TRANSACTION, GOOD CUSTOMER SERVICE !!!
STS is always prompt, they communicate well, and they are eager to make a trip anywhere you send them. Their service has allowed us to have much more space for storing things for inventory instead of older, outdated stuff.
STS Electronic Recycling was a great company to work with. They showed up on time and did everything as promised! Will definitely work with them again!
Fantastic job. Showed up on time and loaded everything up. Very impressed. Will use again in the future
Theres a lot of recycling companies that have restrictions or catchs with what you can or cant give them, or what they will charge you for to pick up. STS recycling is not one of them. They came to my office location, helped load all of my old equipment that was being sent for recycle, and didnt have any problems taking every last bit of it. It couldnt have been easier to schedule the pick up and they were on time, professional, and quick. I couldnt have asked for a better or easier way to recycle all of my electronics.
For over three years they have been picking up my items for Recycle. Once on site they get right to work and load items before you know it. I just wish I wasnt always their last stop, cause sometimes the truck is full and they cannot always take all that I have for them.
Excellent customer service and very efficient workers.
Great place to work with. Always helpful.
The guys were prompt and extremely courteous. They were easy to communicate with and get a hold of.
Weve used them for about 5 years, now, and will continue to use them. They communicate well and are always professional.
On time, well prepared and experienced, boxed up and made pallets of the equipment. Fantastic job!
Another worry free experience. They handled everything. Excellent job!
Very professional and did a great job. Great way to get rid of old equipment taking up space.
These two guys were excellent....
Great service. Very professional.
Recycling is friendly to the environment, but even better was the friendly response from Donna while asking her for help from STS Electronic Recyling to dispose of our surplus equipment . . . they went above and beyond to haul away electronics they normally dont take and we appreciate their extra effort. Ill certainly give them a call when were ready to recycle again.
STS responses quickly and are great to work with.
Great service for removal of most electronics.
Great service and people
A rare service, and one that is very prompt and professional. Donna, the operator, was knowledgable about the company and the pick-up staff are also friendly.
Never had an issue, 5 star communication, they do what they say they will do, always on time
Professional technology recycling made simple! I love it!
Wonderful experience.
Great service and people.
Great buying experience.
Very Friendly, prompt and easy to work with. Thanks
It has a good office helper
Were friendly and professional. Took away our old Electronics and I plan on using them again for future Electronic Recycling for my Work.
This process couldnt be easier. What an asset for our environment!
Such a great place for Purchasing !
Great service.
Always professional!
Very timely, actually they were early for the appointment. Both gentlemen were super polite! Will utilize their services again soon.