Very cool spot on the water in downtown Jacksonville.. the service was excellent. Our waitress was very attentive and gave perfect recommendations. The food was prepared perfectly. I had grilled salmon, blackened, and per our servers recommendation, added the sauce from another seafood dish, which was EXCELLENT. the kitchen seems to be extremely well-managed. 4 stars only because the drinks were very flat. Watered-down, but not weak (Im guessing its due to the lighting behind and underneath the bar bottles warming the alcohol well above room temperature and causing rapid ice-melt). Overall a great experience and highly recommended!

Went for my step moms birthday and belated birthday for my dad as we dont live in Jacksonville. Everything was amazing I was worried due to the reviews . They went above and beyond the menus said happy birthday the bar service and drinks came out fast. Everyone enjoyed their steak and seafood . Nelson was our server very friendly and helpful all around the view was beautiful! Clean and perfect

Loved the restaurant. First time there. Its their 60th anniversary. Great view of the river and river walk. Easy parking. Had half circle booth seating. Service was excellent. Savana was our server. Had prime rib and shrimp and it was delicious! Always good to sign up for Landrys loyalty card for occasional discount.

Great attentive staff, food was divine. Beautiful view of the harbor.

Less of a review and more of a word of caution. We made a 6:15 reservation before an 8:00 show. Had to leave at 7:30 as our entrees had not arrived. Kinda put a damper on our date night. View was great for the hour plus we sat at the table.. Salad and rolls were tasty. As was the pretzel as the Times Union we shared for dinner.

I had high expectations of this restaurant because of its price and location. However, I was disappointed. I’m conflicted in my review between 3 and 4 stars. You can’t beat the view and location. But the service was not excellent. Our waitress Rachel was very friendly but lacked in professionalism (ie. Too chatty and we didn’t see her for long periods of time). And we waited for extensive amounts of time for our waters when we first sat down to waiting for our bill to come. The food was good but missing a “wow” factor that would explain the high price $25 for chicken entree up to $45 for my husband’s fish entree. Women’s bathroom by 8pm was gross with toilet paper on the floor, clogging toilets, and out of paper towels. Again, these are small things but for this kind of nice and pricey restaurant this is disappointing. I would not come back and I would not recommend anyone to come.

As beautiful as this restaurant is they had the nastiest silverware and linen napkins. I requested that the waitress bring my family and I different silverware and linen napkins over three times. Each time the linen napkins and silverware had old dried food stuck to it. Needless to say I simply asked for plastic. I was very disappointed with my experience at the Chart House and will not be returning.Their sanitation and presentation of food was disappointing for such a beautiful ambience.

Delicious food...Awesome Atmosphere... And our table had wonderful view of the water..

Food was very good. Lobster bisque, Lobster tails, shrimp, and scallops. Seasoned and cooked perfectly. The cheesecake plain with no sauce was so creamy and decadent. If I had to say anything negative my broccolini was cold and the finger length potatoes were little under done.

I loved everything, the meal, the view, the environment and the service. We were celebrating our wedding anniversary and they made everything perfect. We also saw an amazing fireworks across the river view.

I was visiting my son. He made master chief. We came to this restaurant. Your views waterfront. Food delicious. Service excellence. Our day of celebration end there.

Went for my birthday since Im a Landrys Rewards mbr. Used my $25 birthday reward. There were 5 of us (all adults) & all our meals were excellent. Not 5 stars b/c I was disappointed the salad bar wasnt available (which was a fave of mine).

First time visiting! I went for my birthday dinner on Monday the 5th. I had a nice table by the window. Just beautiful looking out on the Riverwalk. Surprisingly, there was a lot activity out there. The restaurant wasnt packed but I dont know what a Monday typically looks like. The music was Jumping! I charted my course, essentially a three course meal. I had the lobster bisque and there was an ample amount of succulent lobster meat in it. Then the bronzed salmon and shrimp.I havent eaten the mini lava cake yet. I had food to take back to my hotel! The little sesame crackers were delightful. I enjoyed them more than the bread. I decided to get the key lime pie to go... Best decision E V E R!!! 😋😋😋 That was the Tastiest dessert Ive ever had. And it was a Huge piece! 😍 I really enjoyed myself, there, for my birthday 😁

Heather was our server and she was excellent. The prime rib is outstanding and ordered rare plus and just right. Our table was ready at reservation time and service was good.

Made reservations Saturday.night at 7pm. We were not seated till 7:40. Excellent shrimp cocktail. Ordered filet mignon ( medium) . It came out well done. Manager came out and asked to cook another for me. Second came almost rare. Was hungry by then so I just ate it. Ordered key lime pie. It was excellent. The Chart House WAS busy but they missed the mark this time.

Bartender was great, loved their happy hour!

The view and the decor of the restaurant are nice .The food was not up to par. Lacked flavorAnd took forever to arrive I’m talking 30-40 mins. We enjoyed the breqd more.My Mother and I ate at this location for the first time and was very disappointed. The $50 meal combo took forever to come even though it wasn’t busy. Took our dessert over an hour to arrive. We didn’t even get to eat it. Drinks were mediocre. Food lacked good flavor. Steak was not very well flavored it just was not a place I would choose to eat at again. Also was sad because my mother was visiting and I chose this location just for her to be disappointed. She talked about how disappointed she was until she left back home. Don’t see myself eating here again but again the view and ambiance is nice. Changed star rating much lower because I notice management doesn’t even acknowledge reviews anymore and quite a few ppl r saying the same thing about wait time, food quality.

Went for a private event ( birthday party), the staff was amazing. Great food with good portions will have to return again soon.

Everything it was amazing❣️Highly recommended.First time but I hope not the last.

Chart House, was an amazing experience. Our server was phenomenal, great customer service. Great view of the water downtown. Food was delicious, both Lemon Crusted Salmon and Prime Rib including the horseradish and sides were tasty! The desserts were delectable. I couldnt ask for a greater and personalized experience for my husbands birthday! We will definitely be back!

Chart house was fantastic. The managing director really knew what he was talking about and very helpful when we sat down. I got the captains cut (steak boi) and my girlfriend got the spiced ahi—highly recommend! The steak was like butter in my mouth. The drink selection was good, but not great. Expect a big bill, but its probably the best steak Ive ever had. I would definitely go back.

Perfect romantic night out. While visiting Jacksonville we were looking for a nice restaurant to enjoy a good meal while socially distancing. We were impressed by the precautions being taken by the restaurant and staff. It was raining but we were still seated at a table with a view of the water. Our meals were delicious although I was looking forward to a good Ribeye the NY Strip was tasty and tender. The location is great, right on the waterfront so be sure to stop outside for some pictures before or after your meal. The rain stopped by the time we were done and we even caught some unexpected fireworks from the baseball field across the river.

Great food and amazing service.

Great food amazing service. Breathtaking architecture. Make reservations for your special event and they will print special menus for you.

The Food is 150% spot on!!!! 10 out of 10 all the way!!! Great service, great staff. The atmosphere is just wonderful. If you havent eaten here, stop by make sure to reserve a table very busy place. 100% awesome!

Check out review on Criss Cross Adventures YouTube channel!! Subscribe!! Please ok so ...Went on a Wednesday at 430pm (Reservations) They informed me that they were not ready to open. Came back 10 minutes later. IT WAS HORRIBLE. Vance was awful. Adam the manager was EXTREMELY RUDE ... BIRTHDAY RUINED !! DO NOT RECOMMEND! I ALMOST FAINTED WHEN THE BILL WAS $$143?? PRIME RIB not WORTH IT for a steakhouse. No apologies given!! It also smells like the exterminator just left. Very sad

Absolutely enjoyed everything about this restaurant. The customer service is excellent great atmosphere. The view is breathtaking on the St. Johns River. And even better the food is worth every penny. Im a fan of Ruth Chris but I would choose this restaurant over them any day. The food was so delicious...steak cooked to perfection. Our waitress was very attentive and took very good care of us. If you are ever in the Downtown area this is a MUST try.

Excellent dinner to celebrate my friends Birthday, great presentation.

Our server Santiago was new and did a very good job. The lobster bisque was outstanding. OUTSTANDING. I was going to order prime rib with a side of king crab. Neither were available. The fresh grouper was undercooked and stringy. The black and blue salmon was OK. Caesars salad - good but the side of mushrooms was awful. Terrible choice of cooking method. The kitchen should taste this side and will never serve it again. The manager Marc/Mark was charming. We would return if we checked the availability of entrees before I sat down and if the lobster bisque was available also.

Havent been in almost 20 years. It was excellent. Service was great. Manager and waitress (Heather) was really nice and accommodating. Definitely going back before another 20 years.

Went for happy hour. It was a great atmosphere. Good food and drinks. Just an FYI the happy hour is only in the bar area

The service was awesome! The food was the best! Compliments to the Chef! Large portions. Best tasting, so fresh, and still hot from the kitchen. A little pricey, but extremely worth it! We highly recommend the Chart House. A lifetime experience! I highly recommended this place. Must try.

Almost everything was amazing. Both my and our daughters food was amazing. However my husbands steak was more rare than medium well. However his soup and sides were great! Staff was kind and friendly.

A place to go where you can enjoy the scene near the water, especially at night. Adult atmosphere for you and that special one. Food was delicious. The ticket price is worth what you eat. Definitely will go back.

I went for the first time on Christmas evening. We had a reservation set. Apparently, their system was overbooking the reservations. We had to wait an hour to be seated. Interestingly, the reservation had a 15 minute window to arrive on time or else we would be charged $50 per person if we were late, lol. The location of the restaurant allowed us to walk along the river while we waited, so the delay was not too much of a burden aside from how chilly it was that night. The experience of restaurant is nice. The staff was friendly and expressed what a busy night it winded up being. The food was excellent. The overall experience was still great. The only advice I have is to check the the reservation list on special nights and perhaps contact the guests to come in a little later if there is an unanticipated but known change to the evenings schedule.

I enjoy this location as they are near me and I go frequently. They remember me, my drink of choice and the service is very good. Most of the food items are good and some are great!! You must try the chocolate souffle...if you like desserts!! I have to say that their shrimp cocktail is always really great!

Our Anniversary evening here was perfect! The hospitality, the bar service, the table service and especially the food..beyond excellent. The ambiance is amazing, you will definitely be pleased.We found out that they were short staffed and it never affected our experience, everyone was on their A-game!Thank you for a wonderful evening!

The only reason I’m posting is because it was so underwhelming the waiter was amazing! However the food was sub par I can cook a better steak at home. They were out of their king crab which is understandable but they didn’t tell me until after I ordered!! The food isn’t worth the price! I’ve had a better steak from Walmart!

My husband and I just celebrated our 13th Wedding Anniversary and it was absolutely amazing. Our server Chris was a very knowledgeable young man with the perfect recommendations for our meals, and his server was impeccable! WE HIGHLY RECOMMEND!!

Best experience Ive had in a long time.

Great views! Gets packed up quickly, so best to arrive early or make a reservation. Clam chowder is delicious, calamari is so-so and the molten lava cake is super rich!

Short staffed but service and food didnt suffer. Everything was excellent

Anniversary dinner. I set a reservation and mentioned our anniversary, they have a personalized gift for us at then of our dinner, very neat. We have been to multiple Chart Houses throughout the US and always enjoy them.

Showed up way before our reservation and the hostess still sat us quickly. Our server Tucker was great! Very prompt and helpful with the menu. The food was great, and the restaurant was super!

In celebration of my Solar Return we decided to enjoy our evening at The Chart House. What an excellent experience this was-from the ease of setting our reservations, the warm welcome we received upon arrival to the excellence in service with from our waiter. We throughly enjoyed the steak and stuffed shrimp! My favorites were definitely the vegetable couscous and the creamed spinach. What a wonderful closure to my week long celebration! Thank you and we will return, soon!

Very good food and superb views. They just need more servers....like so many other restaurants

Food & Atmosphere was exceptional! We arrived at just the right time to get seated where the view in our opinion was the best. Chris said he was fairly new to The Chart House, however it would not have been noticed had he not said thats.

Upscale and delightful! Great service at the door, the bar and the table! Perfect food! I had the blackened salmon! It was delicious! Great view! Warm atmosphere! Free parking! Super experience!

On a business trip to Jacksonville and it was right by my Hotel.Ate about 6:45 on a Monday evening with a decent crowd still enjoying happy hour. Sat in the bar area where the staff was tremendous. Ordered the Lobster Bisque as well as the baked shrimp with crab stuffing. Highly dissapointed in the Lobster Bisque which was very bland. Went down hill with the overcooked shrimp and miniscule amount of crab stuffing.The drinks were made for tourist, with very little alcohol. I had to get a shot on the side to just make it normal.Overall, very dissapointed in the meal and drinks. The young lady working the bar area was tremendous and provided excellent service. Would not return however when in the area.

We went to Chart House for the first time tonight. Rachel was a phenomenal server. She was extremely personable, knowledgeable, and had a great sense of humor. My husband and I truly enjoyed our time there. We will definitely be back. The lava cake was amazing! All of the food was really delicious.

It was a beautiful ambiance and good food. Need a bit better service. Overall good time

OMG!! What an exciting experience!They had my name on the Menu for my Birthday!🎂 1/11 the food was AMAZING although, they didnt have what I initially wanted it was still really GOOD and I enjoyed my Wife & I enjoyed ourselves. The waitress was loopy acting she didnt check on us like she should have for refills for drinks etc. She wasnt going to even bring me my birthday cake if my Wife hadnt reminded her. Other than that I loved it! A must try if you havent already!Mrs. Gates👩🏾‍⚕️

Fantastic food!! Around our table we ordered different dishes. Amazing video of ocean.

Service was good, wine was slow, server was too personal, food (appetizers and entrees) excellent and visually interesting presentation.

I had a birthday 2 days ago and went here for happy hour today. The service was top notch and the food was impeccable. The bartender, Milly, brought out a mud pie to celebrate my birthday!! This place rocks... come enjoy a drink, Dinner, or both anytime you’re nearby, you won’t regret it!

My wife and I met my Mom and Dad here for Mothers day. Probably the best experience Ive had eating here service was first rate food was awesome! Our server was great. We really enjoyed the experience. And it bears noting my steak was probably the best one Ive had in a couple of years. I had the ribeye and my wife had the big shrimp thing Im sure thats not what they call it but both of our meals were outstanding mom and dad got fish and we all just raved about the food really good place to eat!

Wonderful ambience and food. The coconut shrimp was serve on a reef of rice noodles and a sea fan of rice paper. The Hemingway Snapper was good but needed more crab meat. The view of the St. Johns River is very romantic.

The menu is specific and limited but the food and drinks were high quality. The staff was professional yet friendly and courteous. The atmosphere was great for celebrating or just adulting. Loved it!

Bethaney was our host. This was our first dinner as a married couple. My wife ate at a chart house in Savannah and was not impressed with the service although the food was great.Bethaney made our night great and was super patient with ALL of our orders. We will be back!

Where to begin. My visit was unfortunate. At first, I thought it was maybe just a result of being short staffed. Unfortunately, that turned out to be the least of the concerns.The restaurant wasnt crowded at all. Our reservation was at 8:30pm. We were seated quickly by the host and then didnt have any contact with any wait staff for 20 minutes; not even a drink order. We didnt get drinks delivered to our table until 9:15pm (and one was wrong). It took another 20 minutes for our dinner order to be taken. We ordered another round of drinks with our dinner order since it was clear we were going to have a wait. After about 15 minutes, I just walked to the bar and ordered the drink I had originally ordered from the waiter since it was clear that it was not coming to us otherwise.We got our food around 10pm, and honestly we should have just called it a night at the drinks. The food was incredibly dry (arguably the driest filet mignon Ive ever had), the fried green tomatoes were mushy and the two orders of them that we received were prepared differently for some reason (they didnt even bother to put the sauce on one if the orders).Unfortunately, we werent the only ones with issues. We watched multiple tables send food back with unresponsive waitstaff. One couple was so upset that they literally left a quarter on the table as tip when they left. Im not sure why both the service and the food were terrible. Im not sure if the staff were overwhelmed or something else. I can get over mediocre food if the service is good, but this experience yielded nothing positive at all. The best thing about this restaurant was the architecture and the location. I do not recommend at all. Definitely not at the right price point.

*** my reviews are honest & unbiased. Im not paid for reviews. I truly believe honest reviews help shoppers spend money wisely*** my hubby took me here for my birthday & it was very nice. The staff was friendly,knowledgeable, & prepared. The atmosphere of the place was also warm & inviting. I really enjoyed the layout & the view we had (Seated close to the window but not a ground window seat..we could see the water uninterrupted)& last but never least, the food. The food was awesome & I go to qlot of restaurants so impressing is tough)  the food was very fresh & flavored well. The menu was great,

Very sad experience here! Came in at 6PM on Monday evening, parking lot less than half full. Went in to request a table for 2 w/o reservations. Restaurant was less than half full. Hostess was very pleasant but said that they could not seat us as their reservations were full. I explained that we were not there for a long meal as we had just come from the airport and were on our way home quite away south. She asked if we would like to talk to the manager and we said yes. He was in a big hurry to seat a party and said he only had 4 servers and they would not be able to accompany us in a timely manner. His tone was quite strong & somewhat rude & he quickly walked away. We wondered if we looked like we did not belong there. I have gone to Chart House restaurants in other states for years and was looking forward to visiting this one in Jacksonville since we live there now. As we were leaving we were able to make a reservation online for 15 minutes later. Although, when we tried to call there was no answer. We have never been treated like this before! We know about all of the COVID excuses and frankly are tired of them! There is NO excuse for this kind of customer treatment! We believe that this is a management issue. Perhaps he should be waiting tables & let the hostess seat people. We will not be returning. Sad!

Ive been to the charthouse in Daytona area as well as this location. Id say this location was lacking in comparison, service was mediocre but the food was good. I wont mention our servers name because she was very friendly and helpful but just not as professional as Id assume at a place like this. My steak came out slightly undercooked which they quickly took care of and my wifes pasta was fantastic. The coconut shrimp was...coconut shrimp. Overall the atmosphere and view of the river its wonderful and the staff were friendly. The food is 4 star, I wouldnt say its my favorite but still very tasty.

What a magical spot! We came for the lava cake and it did not disappoint. The waterfall entrance is unforgettable as well as their delightful creme brulee. We got the sampler, very good but the plain vanilla takes the cake. The staff are trained well and are very attentive and kind. Be sure to bring a jacket as its pretty chilly and there is no outdoor seating.

The whole restaurant & Staff were very respectful an beautiful. The food & Drinks were delicious!

Mothers Day brunch with my wife. Great view, food quality was off the charts. Service was good, not great as waiter was not smooth, but sometimes forced. Overall great choice that wont disappoint.

Reservations were for 8:30. They were running behind. No big deal, we could wait in the bar area. We waited and waited and waited. Finally a lady greeted us and asked if we would like a menu/drink menu. Took a few minutes to bring us drink menus, no worries. It was a after an NFL game in town, so we expected it to be busy. Found a drink to order. Meanwhile she got 5 more parties in the bar and she had a few on the upper level too. She frantically came by to get our order. Told her we’ll wait until we’re seated because we could see she was busy. She said something like “thank you so much”. She proceeded to get a ton of drink and food order and run around like crazy.Finally get called for our table (only one host on that night). She apologized and walked us to our table. We waited for a while and then finally a server came up and apologized for the wait. We were still in a good mood, so no big deal. She said she would be back to take our drink order. We had it already, but okay, they are busy. Comes back and we place an order for a non-alcoholic beverage and a dirty martini, plus two appetizers. Non-alcoholic beverage comes out. First appetizer comes out. Second appetizer comes out. 20-30 minutes we inquire about our dirty martini. “She’s the only bartender and I don’t want to bother her”. Really!? Drink finally comes out. Looks to be the color of bourbon because it’s half olive juice/half vodka, in a rocks glass (because they ran out of martini glasses) and no blue cheese stuffed olives. It was so gross I couldn’t drink it (supposed to be a SPLASH of olive juice). Ordered wine instead. Slow to come out, but at least correct. One salad was actually good, but small portion (whatever, we weren’t on a budget). The other salad (chopped salad) was wet and soggy with no flavor). At this point I decided not to order an entree since everything was trending terrible. I ordered a cup of soup. It was incredibly salty, but edible enough. Maybe it came out of a bag? Definitely tasted shelf stable. Whatever, it would have been fine had I not already gotten terrible service and mediocre food. Husband had the salmon. Rice was totally cold. The plate looked like they slopped it on there. For $38 dollar or whatever, you do expect an entree to not have rice spread out over the plate, random grains thrown about, rim of plate splashed with sauces. We all know you pay $4 for what’s on the plate, at least make it LOOK like you care what we get. Mostly finished with meals, server sets down our check, no asking about dessert or after dinner drinks. No offer to box food. In spite of all this, we were still extremely gracious to her, because it wasn’t her fault she was in over her head. Not once did a manager come by or ask how everything was. They didn’t staff enough and left their staff out to dry. We did try to contact their corporate office before writing this, but haven’t heard back, so now we will publicly post our experience. It is too bad, because this was our first day off together in 8 months and this restaurant completely ruin our night.

Attentive, friendly staff.Moderately priced menu with a satisfactory selection. Would return to this restaurant again and repeatedly.

Must try! Best for occassion, like anniversary. Everything we had was good. From the drinks, bread to dessert. We had coconut shrimp (only get 4 pieces though), lobster bisque, ahi tuna, filet mignon with sizzled mushrooms (extra) and trio cobbler. The cobbler is not mixed fruit; you get 3 different types, blueberry, strawberry and peach. Could have used more crumbs/crust. We also had two drinks, mango mojito and blueberry something.

This establishment is located on the water a really beautiful view, which adds to the tranquil environment of this delightful restaurant while you eat. Hosts are pleasent as you walk in and the servers are kind and very knowledgeable about the menu selections. Clean unisex restrooms, a great place to bring family or just come with friends.

Great Place....Since College at Edward Waters College....Chart House has been a favorite. It did not disappoint.

Didnt realize it was reservation only. Were from out of town looking for a place to have a nice birthday dinner and was told they were full for the night. If the website or reviews stated it was reservation only we with have planned for something else.

Food exceeded my expectations... and was worth the price we spent. I will most certainly visit here again.

The drinks are good. The food is ok needs some type of seasoning. All the meat was bland. The waiter and manager need attitude adjustments. This place use to be a good happy hour spot not really anymore. Smh.

The food that I personally fine, however individuals in my party did not have the same experience with their food.

Great place to entertain clients—with the view. Enjoyed the happy hour at this place. Great staff, food was great too!!

This was my second time coming here 3 weeks ago. The general manager Mark was excellent. Not only did he provide great customer service he was brilliant at educating me on what type of steak to order and how it should be cooked for our entree . I usually go for well done not knowing that I’m taking away the flavors. Long story short Mark was kind enough to bring out different cooked textures of the meat ....I will never ever order well done ever again :), Medium rare moving forward thanks again Mark!

Wait staff was well-trained, food was not good at all. Views of the river were nice, but definitely a dated place that needs to get back to its Agame

My husband and I came here for our weekly date night. Left pretty disappointed.We ordered the crab cake as an appetizer. Save your money if you’re sharing this with anyone. That thing was tasty but certainly not worth $17 for a single, normal sized crab cake.I had the chicken dish. Once again, certainly not worth $25. It wasn’t bad though.My husband had the lobster tail and he said it was good!The dessert also was bland.All in all, this place was ok but nowhere near worth the price the portion.Management - please pay attention to your bathrooms. Toilet paper all over the floor and all the toilet seats were dirty.

The service was very professional and attentive. Our servers were Kelly and Lauren whom I believe were the best servers around :). The coconut shrimp was exceptional along with the phenomenal chocolate lava cake. Definitely recommend this place for an intimate dinner or small business dinner.

Definitely not worth the price. We were seated after our reservation time even though we were there over an hour early. The drinks we got from the bar, the mule, I couldn’t even drink it due to the sourness. I did not go back to the bar because it was to busy so my husband finished it. For dinner we got two filets and a side of lobster. The lobster came out 20ish minutes are the main course, which I was willing to wait on. The filets were charred on the sides to the point my filet tasked burnt. The lobster was tough and hard to eat. The only positive aspect of the night was our server who’s name was Tucker! He was spot on and even had the lobster taken off the bill. Highly recommend waiting to have Tucker as a server!

The food and dining was exceptional. The key like pie was amazing and our waiter Dillian was top notch

We went today to determine if this would be a good restaurant for an upcoming birthday celebration. We sat in the bar atea. The food was wonderful, especially the beef slidersand appetizers. . The service was lacking!We were there 2 hours for drink

Where do I begin. Above average food prices for less than average experience. The service at the bar seating was atrocious and long, because we were told they had no seating in the main dining room and our resevation had disappeared. A passing server that I heard someone call Vance was so rude to us and his coworkers for all to see. The Bisque soup was like puke. The entre trash. The restroom in the place smelled worse than a truck stop facility. I was shocked and horrified that this is fine dining. The the birthday dinner was ruined! Will never return and I recomend eating elsewhere if you wish to get youre moneys worth.

Dead cockroach spotted in chair while waiting to be seated. Pointed it out to hostess who went to get someone to remove the chair. Discarded Dunkin Donut bag left at front entrance by hostess desk. Food was good, but at those prices they should have checked more thoroughly to make sure the restaurant was spotless before opening.

First and last time. Thought we may have a similar experience to what we have in alexandria va. Not even close.

The prime rib was amazing! Great riverside view of the city!

Great atmosphere, near the water, great waiters, great drinks, great food, just an overall great experience. I love this place!

$$$Food average, tasty, small portions. Nice views, unique building., Had better food at half the price. Service was good. Free parking.

I ordered the King Salmon dish as is.. The taste was decent and the ambience was appreciated. Absolute Nice service, Rachel is the best. Ask for her.

The food was decent and the staff hospitable. We had a nice evening.

Heather,our server, did an amazing job. They were shortstaffed and running way behind but... you would have never known it by the way Heather handled us. We had an unbelievable meal and the service was top notch. Thanks for the excellent evening!

Had the crab cake for an appetizer and it is AMAZING! Also had the creamed spinach and OMG! Absolutely delicious place!

Chart House Jacksonville is an excellent, though pricey, restaurant with beautiful views of the St Johns River.Everything we have had here is excellent. I particularly enjoy the seafood items. The salad bar is fantastic and features s huge variety of items. The desserts are all good. I recommend the chocolate lava cake, but be warned it takes about 30 minutes so plan ahead if time is an issue.The building itself is amazing. It is located directly on the river and provides nice views through the floor to ceiling windows. The building is very interesting as it is all curves and has a beautiful wood ceiling. I have added a couple pictures to show the building.

The Chart House is the go to restaurant to celebrate special occasions! My sons Birthday dinner was amazing! The prime rib was fabulous, their steaks were perfect. The service rocked! They made my 28 Y/O son feel special by placing his name on our menu! Everyone was friendly!Ill give Chart House a 10!TY for making our evening wonderful 👏

The food is pretty good here and so is the service. The dishes are fresh and the quality of the ingredients as good as well.I ordered the corn, spinach gnocchi, grilled shrimp and scallops for $38. And it was worth every penny. The spinach gnocchi was made from scratch and was so soft and creamy. My dish definitely could have had a few more pieces of it. The shrimp and the scallops were grilled perfectly. My husband order the prime rib (Callahan Cut - 18 oz) for $41.50 with mashed potatoes. He seemed to enjoy it.The salad bar runs about $18 if youre not purchasing anything else but can be purchased for an additional $10 if you have purchased an entree. The salad bar had so many options and some of my favorite things to eat on salad. They also have pre-made salads with various fresh ingredients for example: pasta salads. You could also ask the chef to make salads in the back and have them brought to the table. The dressings were homemade which is always a plus. They even had anchovy and caviar.I did order the crab, mango, avocado stack as an appetizer, which had a few hard pieces in it that I could not detect exactly what it was and it wasnt nearly as flavorful as expected. Ive had this several places and Ive never had the blue crab presented as some type of crab salad on the top. It also didnt have very much of the lump meat which was disappointing. I also had the steam oysters which were just okay. It wasnt the best nor was it the worst. The presentation of all the other dishes were great but the oysters were a little messy.The interior as well as the views of the water is were great.

Nice place to wine and Dine. The steaks we ordered were very tender and flavorful. Also had a nice atmosphere.

Fantastic experience! Great date night restaurant! I had Lobster bisque, Prime Rib and my fiance had Clam Chowder and Filet. Everything was prepared perfectly. We also had their signature dessert Chocolate lava cake! Highly recommend trying it out ask for a table with a view!

Awesome food and service as usual! What put this night over top was the personalized menus for my wifes birthday!! Thank you for a unique experience!

I rarely post negative reviews, because I try to give the benefit of the doubt. However, our family was terribly disappointed in our first experience at Chart House.We waited an additional half hour from our reservation time to be seated. It took the better part of 45 minutes to receive basic bread service, and nearly 2 hours before we were actually fed. The food was good, but not “your bill will be close to $200” good. We may have done as well at Outback for much less. Maybe these points independent of each other would have caused a different experience, but their confluence made it drab and exhausting.I did love the architecture though, and the views were wonderful. We certainly took a lot of them in, and I dreamed that I would have rented a boat to celebrate Mother’s Day as opposed to try to have a meal at Chart House.