Steven and Nick were amazing for my install! They both very courteous and went above and beyond to ensure my new unit and system was installed correctly. Their professionalism and product knowledge for what really needed to be done was amazing. I felt I was in great hands with them and sincerely appreciate their thoroughness and high-level customer service! I highly recommend Hammond Heating and AC and look forward to being a lifetime customer!
The service representative Bryan, was very knowledgeable and preformed system checks well. Bryan also shared thoughts which would help prolong the life of the units and keep them working efficiently. It is nice to see that Hammond continues to maintain an expert staff.
I called with a concern about my AC system and was given an appointment for the very next day. Our technician was Jeff and as I requested he gave me a call before heading over - an hour early, which was awesome! Jeff was an upfront, honest guy! He quickly determined our issue was not related to the AC and suggested he leave to avoid us paying an unnecessary fee. We went ahead with the look over, cleaning and a top off of coolant since he made the trip out and it had been a while. Highly recommend Hammond Heating & Air for prompt, efficient and most importantly honest service! Thanks Jeff.
Hammond is the only people I will ever call. (The 1st place I called told me the ac was a total loss and needed an $11,000 replacement. I told them to get off my property.) I then called Hammond. They sent Charlie out fast and he told me all I needed was a $380 part. He replaced the part and had my ac working perfectly in no time. These are good honest people that really treat you like a valued customer. Call Hammond. You will not be disappointed.
So glad to have called Hammond Heating & Air Conditioning. The company is kind, very respectful, and professional. Everyone we dealt with was of genuine character and gave honest information. We were given a fair price and explained all of the options in order to make the best decision for our family. Thank you Fran, Charlie, Kevin, and David for your help, hard work, and kindness.
Kerry is amazing!!! He is so polite and did a great job. On time, courteous, explained what was being done, and asked questions, what more could you ask for? I have been a long time customer and will continue with Hammond.
Steve and Nick did a great, professional job. The cost was more than fair and when they were done they left the site spot less. Hammond is now my go to AC company.
This company is the best in Jacksonville. Very dependable, professional service, friendly and a great value.
Hammond Air answered my phone call on the first ring and scheduled my service appointment, so there was no wait. Jeff was our service technician. He was on time and very professional. He is very knowledgeable and he answered all of my questions. I didn’t feel like he was trying to get over on me or sell me services that we didn’t need. I definitely plan to use this company in the future.
Had a new AC unit installed and shortly after we noticed we began having major issues with the installation, we reached out and talked to the company about our concerns, and Hammond went above and beyond to not only take responsibility for what happened, but took immediate action to fix it.This is exactly why we went with Hammond in the first place, not just a great price, but a local company with a history of supporting their community.We had parts replaced, received a new warranty, and the man who came out to make it all happened was both meticulous and knowledgeable, something we truly appreciated.Mr Brandon, Mr Paul & Mr Steve, thank you for your time and effort! We would certainly recommend Hammond to anyone looking for a reputable company to work with!
Fantastic services. Our thermostat was going blank and cutting on/off every couple hours. The technician Brian was able to diagnose the issue almost immediately. There was a backup in the drain line that was causing water backup in the system triggering the system to shut off intermittently. Brian cleared the drain line and the system is now working properly. Total time to diagnose and repair was 15 minutes. Thank you Brian
Great experience from the time I made my first contact with office staff to ac tech Aarons on-time arrival, polite professionalism, and quick service to unclog units drainage line. Cost was exactly as quoted on phone. Will definitely use again!
Johnathan & Karry were very professional, efficient and knowledgeable. Our AC went out after we tried getting a handy neighbor to fix it which was a waste of money. Jeff came in and did the recommendations, the next day we had a brand new unit installed by Johnathan & Karry. Great job guys!!
As an entrepreneur, we value great service probably more than the average customer.. and I have to say you guys are top notch when it comes to service. You guys did Maintanence on the AC unit at my lash salon last summer and Brian was so amazing, I made sure to utilize your services again.. I just opened a Yoga Studio on Normandy.. and our AC went out at our new business.. I called and requested Brian and just like before, amazing work, and amazing service!!! I will definitely recommend you to anybody whos in need of AC service!! I am very happy with the work that was done.. fair, honest, and reliable!!!
Brian, with Hammond Air, was very helpful today with our AC repair at one of our rental properties. He sent images of the unit and the repairs needed, and then followed up with phone calls to explain the repairs being done. I highly recommend Hammond Air for their professionalism, prompt response to calls, and great value.I just had Hammond out to our home to repair our air conditioning unit. Kerry was amazing and quickly assessed and fixed the issue immediately! We will definitely use again and again!!
Called this company last Tuesday as my compressor stopped working. Very polite lady answered the phone and advised I would like to set an appointment for Thursday. Technician came Thursday and told me that there was no Freon in my unit and that’s why it wasn’t working, I told him that I knew of a leak and my system was around 12 years old. He stated that he would fill the Freon back up and add “leak seal” and would need to be back in a week to identify the leaks. As I know nothing about air conditioners I said ok, and paid the over $700 for this to be done. Less than 48 hours later my system went down again, I called back to Hammond and takes to the operator, she advised she would have someone give me a call. I received call from the same technician that did the service he said, “ if I come back over, it will be another service call”. I was like, no I really can’t afford another 100 on top of the over 700 I just paid and you told me someone was coming back anyway. So, I waited. On Tuesday, a different technician arrived and looked at the unit and and advised that I should have it replaced due to its age and he explained where the leak is it and that with the age of my system, it’s best not have spent as much money as I have so far. He gave me a quote and he did offer to attempt to help recover some of the 700 that was already spent for the “repair” to replace it. I feel as though, I should have been advised earlier about replacing instead of paying 700 for nothing. I am now getting unit replaced by another company.
I have worked with HVAC companies for several different properties over the years. I am always pleased and impressed from the person who picks up the phone to the technician that comes out. Our technician today, Jeff, got things diagnosed and fixed quickly. (Air coming out was not cold, it was the capacitor that broke in a way that the fan was still working but the compressor was not working.) He also was teaching us ways to maintain the system. Highly recommend.
Hammond air went above and beyond what my husband and I could of expected. We bought our house over a year and half ago with an original ac unit. The warranty purchased at time of sale was enough to get by. Of course warranty expires and we are left at the mercy of an ac unit flooding our garage. After calling around to even get our ac unit looked at, and with every company pretty much in the area pushing us off to a very late appt that we could not wait around to have, Hammond Air cared and got us the answers we needed. We knew the ac was on its way out being that old and they helped guide us to a new one. Charlie Brown delivered exceptional service with his knowledge. Go with Hammond air and I promise you will not be disappointed.
David and Kevin went above and beyond to ensure my satisfaction with replacing the old system. My original AC finally reached its end and Hammond Air was able to help me find the right unit for my budget and needs. Couldn’t be happier with their quality of work
I realized our AC wasn’t blowing around 4 PM. I called and Kerry was her within an hour and made the diagnosis to fix the issue. I was extremely impressed with how quickly they got someone here and his professionalism
Hammond Air answered my phone call on the first ring and scheduled my service appointment, so there was no wait. Jeff was our service technician. He was on time and very professional. He immediately knew what the problem was with the A/C and he fixed it quickly!
So glad we called Hammond! Our technician showed up very soon after our call on a friday after 6:00. Steve was so helpful and informative and our house is already cooling down ❄️Thank you!
David and Kevin did a fantastic job changing our the Air Handler inside coil they were on time and very informative and most importantly got our air back up and running perfect again.
I am so happy that I called this place! I have a unique situation with my property and want to make sure that we could find service that would correct the issue and not try to take advantage of my occupants and their situation. I decided to give this company a call, and from the very get go, they were professional and courteous. Bryan, the tech, came out promptly and fixed the issue...which was simpler/cheaper than what others told us that the problem probably was. Brian was very kind, quick, accommodating, honest, and respectful. I immediately had a good feeling about him and his service! I WILL be calling them again for any of our future heating/cooling needs!
Hammonds is very professional. Thank you to Bryan and Nicholas both of you got my air back running by installing a new unit. Bryan explained everything from the service contract to pouring vinegar in the drain once a month. He was very kind and showed me how to program my new wifi thermostat. I really appreciate how your company conducts business. Bryan and Nicholas were on time and gave me a courtesy call 17 minutes prior to arrival. Im so glad I went with Hammond Heating and AC.
Our AC stopped cooling on a Sunday and Hammond Heating and Air was very responsive in getting someone out that afternoon. Charles was honest and proficient in diagnosing the issue. If you are looking for a company with fair prices and honest employees, then Hammond Heating and Air is the company you should use. We will be using them for all future cooling and heating needs!
We called Hammond a year ago for a second opinion on our a/c since we were told it was time to replace it.They came out, serviced it and its Still running! Today they came out for 1 year service.Nancy D. In the office has been very helpful and pleasant to talk with. Charles B. came and serviced our a/c and did a professional job and was effencient with time. Thank you all for helping us keep our A/C running. 😁
Our AC went out Sunday night and we called Hammond. A couple of hours later Charlie Brown arrived and had our AC running in no time. He was quick, thorough, and professional. When he gave me the price of the repair I was surprised as I had been expecting to pay at least double what he quoted. Ill definitely recommend Charlie and Hammond to anyone I know looking for quality, affordable AC service.
I had Hammond Heating and Air install a new Rheem unit for my house in 2019. They gave me the best deal in town after hours of shopping around. Their warranty is second to none. Today, the AC went out while we were working. Brian with Hammond was able to troubleshoot over the phone; saving me money and both of us time. Thanks Brian!
Steve the service tech that came to check my HVAC was very professional, respectful and did a great job.
It’s hot and Aaron showed up early and fixed the Issue and is cooling again. Hammond is always reliable. This is 2nd time Aaron fixed something and I’m appreciative.
Everyone I spoke with at Hammond was responsive and professional. The installers David and Kevin showed up on the scheduled day and did a excellent job. I highly recommend Hammond heating and air
Love this company. I have 2 a/c units and had both worked on by Hammond. They have been so wonderful. Very professional and prompt. Fran has always been very courteous and calls back right away! Also, spoke with Barbara, she is amazing! Aaron is wonderful! should be seeing him shortly!!! Thanks everyone for such wonderful service!
Very professional from start to finish. My installers, Steve and Kerry, were very knowledgeable and friendly. They explained what was going on and answered all my questions with confidence and no nonsense. Thorough on every detail of the installation. I wont use anyone else.
Jacob came to our home to fix our A.C. which was leaking. He identified the problem right away and did a temporary fix then came back to fully repair the issue. He did an awesome job and was very kind the entire time. He didn’t seem to mind our 3 year old watching him work and happily answered all of his questions. He was quick and efficient. He also took his shoes off at our door ! Would definitely use them again again for repairs in the future.
Most honest and thorough quote I received… And the least expensive! I had quotes from three other companies and also checked Hammond’s reviews on BBB. I was referred by a friend who did the same research and had their AC installed less than a month ago by Hammond. They were very pleased with their service. I feel at ease in choosing Hammond air for the AC purchase and install. They were also quick to respond and have installed in less than two days
Aaron came out to service our AC and did a great job. He showed up on time was professional and efficient. Highly recommend!
Very quick response time. Professional and fast service. I recommend them whole heartedly!
Brian had to come by later in the evening Saturday when our A/C went out, and was very helpful. We unfortunately need to have a full change out but we feel confident using Hammond, especially after dealing with Brian. Thank you for your help!
My experience with this company has been amazing the installers David and Kevin came out and replaced our old water leaking metal duct system and now our ac blows better than ever
We had a leaking duct. Bryan arrived on time, knew his job, and fixed our problem within 30 minutes. Such excellent service from a polite and knowledgeable technician.
My AC died and I called Hammond and Brian came out and found and fixed the problem. Brian was quick, very professional, very knowledgeable about our system and was happy that he was able to help us. Outstanding, would highly recommend to everyone.
Bryan was very prompt and professional, quickly diagnosing an issue with my AC unit. Didn’t try to oversell parts or services he easily could have. Hammond has been a pleasure to do business with yet again.
Outstanding service. After telling me what had to be repaired, they were promptly here 1st thing in the morning to start. It was a 3 to 4 hour job and they finished in 3. They were checking their work and still noticed leaking in the system. They found the problem, changed the part, and ensured everything was working. The great thing is they stayed with the original estimate and I was never charged for the extra parts or labor. (could have been expensive) Thank you to Kerry and Jonathon who were courteous and professional. I will definitely will use Hammond for all my air conditioning needs and will recommend them highly.
Our repair tech was Bryan and he was quick, professional, and had the job done within an hour. Couldn’t ask for anything more. 5 stars.
Jeff was very professional and had the patience to answer all the questions that were asked. I would highly recommend this particular technician if you want your units serviced or inspected.
Very Impressed with Hammond Air conditioning! Aaron was on time and very professional. My AC is working perfectly now...Thanks Aaron!
Bryan was great! He arrived on time, was pleasant, and addressed all of my issues/questions/concerns. I am looking at a ton of work to bring my system up to par and he provided me with all my options (in a way I could understand them) and made me feel very comfortable. I am looking forward to working with Bryan and Hammond in the future! Thanks guys!!
Brian showed up on time in a neat and clean uniform. He went right to work and found the problem in about 5 minutes, remedied it and performed a system check to make sure it didnt happen again. Great service from him and the office staff. Would us e Hammonds again should the need arise.
We have received excellent service with the installation and service by Hammond Heating & Air. The ladies were really helpful and the repairman, Charlie Brown did a great job with the repair. We highly recommend them for installation and service!!
Hammond Heating & AC answered when we called at 9pm at night! We called Waychoffs but no one answered!! Hammond said they could make it out to repair our AC, they called the next morning at 8 to confirm, then Jacob showed up even about 30 minutes early. Jacob was super professional, friendly, and knowledgeable and spent 2 hours handling everything even with our house filled with neighborhood kids and dogs. Did a great job, would totally recommend Hammond and ask for Jacob.
Tried to change a thermostat myself, had issues. Called Hammond air Sunday morning after a night without AC. Jeff was here shortly after. Professional, knowledgeable, nice and fast. He knew exactly my issue and set us up in no time.
Clayton was the sales person I dealt with and he provided a very informative estimate detailing all work that would be accomplished to replace our entire HVAC system including removing and replacing all ductwork as well as installing the new efficient unit. The installation team, Kevin and David, were polite, professional, and worked diligently throughout the project. At the end of each day they thoroughly cleaned the work areas and removed all debris. When installation was complete they reviewed each item on their Customer Installation Completion Check List to be certain I understood the new system. I couldnt have been more pleased with the professionalism of Hammond Heating & Air Conditioning. I highly recommend them.
Bryan came very quickly and did well to fix the problem with my air conditioning unit as well as provide great options for future services from them. Overall would recommend!
This system was originally installed by Hammond. Always a great experience with this company. David and Kevin are the best. Great installers. Courteous, knowledgeable, and very, very nice.❤❤❤
AC broke over a holiday weekend, called several companies and Hammond was the only company that could come same day. Charlie was at our house within a few hours and the AC was fixed within the hour.
The past 2 times I had an amazing experience with these guys. Today unfortunately was not the case. The ladies answering the phones were very professional and kind. Charlie made our experience with this company the last. First he was late and told us we werent home and we were home all day..then his excuse was he was busy. He spent the whole time trying to sell us everything he could. When we constantly refused to buy his add ons he then assumed we had no money and offered payment plans. I really loved this company but I will be finding another one. He just made it terrible for us considering all we wanted was a cleaning.
Spoke with Fran to schedule, very knowledgeable and personable, she scheduled our service with Bryan for maintenance and check up on our unit. Bryan was amazing, knowledgeable and personable also. I signed up for their maintenance package, which is a great value and assurance to have if you need service. Thank you Hammond Heating and Air!!!!!! Job well done!!
Charlie Brown performed the service call this afternoon at our home and provided excellent service. He was very knowledgeable and personable as well, answered all her questions, and quickly diagnosed the problem as a faulty capacitor. We highly recommend Hammond AC. Ron R
Charlie was great and very efficient! I appreciate his quality work on my HVAC.
Great Service and professional. Both David and Kevin explained everything. and were so polite... I know this 16 sear will help with our electric bill and provide lasting comfort to our 1906 Craftsman Home. We recommend this company for all your Heating and Air-conditioning needs.
Top the best company for for their services professional and efficient Charlie brown did my home and went above and beyond he is my a c man good job Charlie. And you deserve to be called professional. The perrotta family thanks you. And Hammond a c
Brian came out and figured out our issue right away. He was very professional, respectful and knowledgeable. He explained exactly what was needed and why. We purchased a service contract to keep our system running at peak performance. Definitely feel more secure knowing we are going to stay cool this summer.
Kevin and David came out to replace our worn out A/C unit. They were very polite and well mannered. Once I showed them the unit to be replaced and the electric panel, they took it from there. They worked very diligently the rest of the time. As they worked they kept cleaning up and not working through a mess. Upon finishing the job they did a final clean up left the work area cleaner than when they started. They showed me how to work the new thermostat, how to change the air filter & asked if I had any questions. Hammond Heating & Air Conditioning was a good company to do business with.
Brian was my technician for the service, he was very informative and professional and kept me in the loop as he made the repairs. Brian found the problem in a matter of minutes and fixed it just as fast even giving me tips to keep up the maintenance as a new homeowner. . Highly recommend Hammond for all AC needs.
Charlie Brown came out to repair our ac he was very nice and professional I would definitely recommend Hammond heating and air to handle all of your needs
Charlie Brown was amazing. Fixed mistakes that Florida Home made. Will use Hammond Air from now on
Have used Hammond several times for repairs and am always satisfied. Bryan is the most knowledgeable AC technician Ive met. He goes above and beyond to be helpful and diagnose and solve the problem with your system and give you suggestions to save costs. The office staff is also friendly and helpful. Highly recommend
Charlie Brown did a great job Servicing our unit very professional has great craftsmanship takes a lot of pride in his work!!! Good job cb!!!!
Came highly recommended and glad I called. Bryan was awesome helping me solve a problem with our split mini unit and also helped set us up for a proper maintenance plan for our entire system. Explained everything in terms that were super easy to understand.
Last week was the second time that I have called Hammond air to help with my system. My thermostat was set incorrectly after it was replaced. Brian, came in and almost immediately knew the solution. He checked and it was a wrap. Brian is finishing up the maintenance appointment now and it couldnt be any simpler. Their customer service reps behind the phone are always nice respectful and ready to help!
Charles Brown from Hammond Air did an excellent job for us tuning up and repairing a/c. Very nice guy and knowledgeable! We had a good experience with Hammond. Special thanks to Charlie!
Right on time, extremely professional and friendly. Fair pricing too!
Brian came out and did a fast and outstanding job! Polite, personable and professional!
I will recommend this company a thousand times to everyone! The tech Bryan that came out to my company was very helpful. I called around to 4 different AC companies for an estimate on quarterly maintenance, and Bryan was the only one who actually took the time to inspect our units to give us a good accurate quote. Not only that, but he even brought to our attention the things that are wrong with our units that we had no clue about. He is very knowledgeable, patient, kind, respectful, and handsome at that! The company is very quick at responding to your calls and emails for any questions and concerns you may have.
Broken Air Conditioning? Call Hammond and get your parka out! My Air Conditioning went out today and the temperatures in my home were almost unbearable. Thankfully, I made a call to Hammond, spoke with Fran (the nicest person I’ve ever spoken to), and they were able to come out within the hour. When I heard a knock on the door and saw Bryan was here, I knew I had nothing to worry about. This mans knowledge of Air Conditioning and Heating Systems is unparalleled to any other tech let alone any other company. If there was a HVAC Technician Hall of Fame, there would be a statue of Bryan in the lobby made out of gleaming marble with a gilded bronze plaque at the base detailing his prowess. Without even turning a single wrench, Bryan knew what my issue was. The sense of confidence on his face told me that I was in good hands. It goes without saying but he had my compressor problem solved in just a few minutes. My house is now colder than the far reaches of the Antarctic and I could not be happier. Hammond Heating & Air Conditioning are the people to call to handle all of your heating and cooling needs. Choose them and cool off!
Bryan did an amazing job! He explained about the repairs and the benefits of taking out a maintenance plan. Bryan was very willing to answer questions. I highly recommend Hammond Heating and Air to adequately serve your needs.Especially Bryan!!! Thank you for a very quick response.
Had Brian come out and knew the issue immediately smart tech and a great personality would recommend his service to anyone.
Just moved to the area. Called to have AC / Heating Unit checked out and serviced. Very quick response time. Brian was fantastic. He explained everything in detail and told me how to conduct routine maintenance to keep the unit functioning properly. He made sure all my questions were answered before he left. Highly recommend Brian and the company.
My unit was diagnosed with a leak and due to age it was more economical to replace. David and Kevin came over in the morning and they were finished with the entire process by lunch time. Both of these guys were very professional and communicated with me through the entire process. I would definitely refer them to anyone I know, they represent Hammond Air very well.
Available for service same day. Given a 2 hour window Aaron arrived on time right at start of window. Aaron was fast effective and nice. Price was great.
Brian showed up and did a fantastic job. Several hits came up from a lazy home inspector and rather than charge me for services that were not needed, he showed me that the system was operating fine and only charged for services actually needed.
I was so impressed with this company. Professional and most of all installed a new AC unit with a wonderful team . I will be passing on this experience with my friends and neighbors. Wonderful company!!!
Our AC broke down last night and Brian with Hammond Heating and Air came out today and fixed the problem in about an hour. He was very professional, great to deal with, and we would highly recommend him!
I had called looking for someone else when I got Brian shown up. Didnt think much at first but I am very OCD when it comes to things. When he was finished, Brian literally wowed me by how much he knew and what he had done with not only my unit but also a tenant of mine. Also gave a detailed note on what needs to be done and a GREAT PRICE.
We had our maintenance check up performed by Brian Ludwig. What an amazing technician! He was polite, knowledgeable, and professional. He actually found out why we were having a dirty sock smell that another Company said they fixed. He said he would order the part and get back to install. He did exactly what he said he would do. We own several rentals and will be transferring all our homes to have Brian service. Cant ask for anyone whos better than Brian! Thank you Hammond Air for sending him out to our home!
Great same day service! Aaron was professional. He got the problem identified and fixed quickly. Thanks to Fran for the quick turnaround from initial call to Aaron on site.
Bryan was early had great customer service and my system up and running in no time. Recommend Hammond for any A/C needs.
My inactions with Fran goes beyond Honesty and Integrity. She was very up front with me on the charges for services needed. Lots of informative information given to also help me save money, as most companies would simply charge you and take your money.I would recommend this company (Fran) to anyone looking for service or replacement of their A/C unit.
Charles Brown and Justin came out to fix my AC. They called when they were on their way. Showed up when they said they would. They worked hard all day in the heat. Never complained. Were polite and professional the entire time.
Charlie and Paul were excellent and helped me out a ton! I highly recommend Hammond!
Great job, got everything done and quickly. Kerry and Austin were very nice and are recommended.
Brian came out and was very helpful and informative. Will definitely like to deal with him and Hammondin the future.
Outstanding service from Bryan Ludwig. Very knowledgeable, easy to work with, and willing to go the extra mile to help us. Your company has a good one.
Called about 10:45 am and got a same day appointment. Tyler called about 1:30 to say he was heading to me, couldnt believe how quick it was since other companies had told me it wouldnt be u til the next day or two! He arrived quickly, was very professional and got right to work figuring out my issue. He inormed me of the problem and what possible remedies he could do. He was able to answer all my questions easily. Will definitely recommend Hammond Air to everyone!
Brian came early, found the issue & repaired quickly & professionally. Thanks Hammond!!! A nice cool house again.
Aaron was professional and knowledgeable! They were able to get us in quickly
Bryan came out really helpfull and knowledgeable!! Great service great experience!
Once again Hammond gave us excellent service! They do what they say they will do!
Bryan came on time and fixed my AC/heat pronto. It works great. Hes very honest and knowledgeable, and saved me some money. Hammond has been a out a few times over the years and is always reliable.