The staff at this agency is very friendly, professional and extremely knowledgeable, especially Mayra! She’s been very helpful the entire time I’ve been insured by them. Each time I have a question, she’s very thorough and makes sure I have an informed understanding of my policy. I highly recommend this agency. They are also bilingual in Spanish, and highly experienced! I wouldn’t keep looking! They are definitely a one stop shop! Polices by me: Auto, Home, Life.
Absolutely great customer service! I have my auto, home, and life insurance with them. And I must say, that I am getting better premiums than I was before, with a lot more coverage! My questions are always answered, and they help with any concerns I may have. I truly recommend Argel Flores’s office!
Argel and his team go above and beyond ! Our family was unjustly cancelled by our previous insurance company, Argel stepped in and took care of us with phenomenal rates. Things happen for a reason, and i can say he truly has our families back . We are so happy with what they have done for us. He will answer all questions promptly, you are a priority! I am happy to belong to the State Farm Family !!!!!
Argel and team have been extremely professional handling my account. I started off with Renter’s insurance. Unfortunately, my vehicle was broken into at my apartment complex and items were stolen. This was the first time in 26 years of having a vehicle that I’ve been broken into. Argel and his team made the recovery process so smooth and I was able to recoup my losses within no time at all. I have now opted to have them as my auto carrier due to the simplicity of how he handles my account, competitive to other carriers and a straightforward approach. All I ask for as a customer when purchasing anything I am unfamiliar with is to be upfront, look out for my best needs, have some flexibility and pick up the phone/return an email efficiently. They continue to check all of these boxes. Keep up the good work!
Argel and team were amazing! They answered all my questions and helped me get the insurance that best fits me and most affordable. Super informative and friendly. They weren’t in a hurry and helped me clear all my doubts!
There is so much I can say about this specific insurance office but I’ll get straight to what has really made them stand out from the rest. I have had renters insurance through them, fair price and great coverage. My parents have everything insurance related with them. Most importantly LIFE INSURANCE!! It took a very traumatic event in our family to understand the importance of life insurance. Please don’t wait for something awful to happen, it might be too late for your loved ones. Argel helped me understand the different policies available and simplified it so it’s was easy to understand the kind of coverage I was receiving. Life insurance doesn’t have to be expensive, you can get coverage and still stay within your budget. I applaud the great work he is doing in that office. Argel has really showed it’s more than a business, it’s about making a positive impact in our community and in everyone’s life that he comes in contact with. Absolutely recommend this office, and I hope you give him call and get some quotes.
Argel Flores and his team especially Ellie are awesome, they answers and helps with any problems or questions I’ve had about my policy.
Offered the best rates for homeowners and car insurance. Quick, knowledgeable and friendly.
Not sure where to start. We recently left Allstate for State Farm. Words cannot explain how much appreciation me and my husband have towards Argel. He has helped us save money and get so much more than what we had before. I appreciate how much communication he had with us in regards to every single detail. We are just very content to finally be with State Farm and to be getting so much more. I truly recommend Argel to everyone looking to save money on their auto, home and life insurance.
Ellae was really nice and helped a lot
Argel was amazing! He answered all my questions and helped me get the insurance that best fits me and most affordable. Super informative and friendly! If you are looking for a new insurance place this is it! Ask for Argel, he won’t disappoint.
My first time getting my own car insurance. Kinda scary trying to make sure you get the best price and policy. Argel made everything seem so easy and explained everything very well.
Mayra is super nice!
Argel was magnificent!! He has amazing customer service skills very friendly and personal! The rate he gave me was by far better than my previous company! He found discounts that helped me exceptionally!! I wold recommend this agency to everyone!! Exceptionally service!
Great Service!!! Best communication. Best deal all around. Not your typical agent. Can help you refinance, finance and protect your investments.
Argel Flores State Farm has always done an amazing job for me! The communication is excellent and Argel is always willing to go the extra mile to make sure I understand exactly what I am purchasing. I feel the value of what I am getting outperforms other carriers and agencies.
Algel Flores is my insurance agent, your attention, your availability is great, always try to give you a solution thanks to state farm for the people who are so qualified that they work with you. you are the best insurance company best price! Excellent
Argel has been such a great help to my family and I. The best service. The best intentions. I highly recommend!
Shontell was amazing!! She is such an amazing asset to the company and I will come back specifically for her! She was very kind, polite, and made me feel like an actually individual instead of a customer. She personalized my experience and made me feel like she actually cared!! 10/10 would most definitely recommend!!
Mr Argel is a person that is willing to work with you and help out. Is been a pleasure to work him. Wish the best to him and his team on the new location.
Argel Flores has always been my Insurance Agent for awhile now, and has always been very informative on questions Ive had on policy changes. Started off with just auto and now have multiple vehicle and homeowners. Thanks for being so easy to work with.
Great guy and he makes sure to get the best deals for his customers.
I highly recommend Argel Flores he explains everything and gets you very good deals 👍👍
Argel Flores State Farm is a very professional and streamline insurance agency. Anytime we need help from them they are quick to respond and provide assistance! I will always use them for any insurance and banking needs! I know I’m in good hands with his group!
Shontell is great! Super sweet and always has an answer for any of my questions. And she got me a great deal on auto and renters insurance.
Thanks to Shontell Williams for her hard work and great communication skills while helping me with a quote for insurance. I can tell she really loves her job and I definitely would refer anyone to her!
Shontell honestly was a major help, unlike the robot reading from script norms. She actually makes you feel like you are a wanted/appreciated customer instead of just another lead! Kudos to you!
Argel Flores-State Farm has very knowledgeable/competent agents. They are friendly and courteous. Keep up the GREAT work Shontell Williams.
Great service
Great service
Shontell was wonderful! She was kind, friendly and patient with me. She helped me get a great rate and explained everything to me in detail! When I had decide to switch to State Farm, Shontell took care of everything for me, even calling my old insurance and arranging everything for me! She is great and I am glad to be part of state farm now!
Great customer service! I love the girls in this office they are very helpful. I definetly recommend this office in irving. They speak both English and Spanish! Erica will be the first one you see once you walk into the office!
Shontell Williams received me and she was very sweet. She understood what we were trying to do so it was very easy to work it out. Thank you Shontell Williams 🤗
They are great! I’ve been working with Argel and team, since I moved to Dallas about 4 years ago. They’ve always been great to work with!
Its always a pleasure speaking with Shontell Williams! Very knowledgeable and always willing to answer any question I may have!!!10 star service
Quote I was given was alot cheaper than my current agency. Its first a second look to make my decision. Shontell did a amazing job with everything I was looking for.Thanks for your time
The team at this location was spot on, I recommend them to anyone looking for a great rate. Thanks again !
Great customer service! argel is very friendly and will help you out in any way possible!
Argel & his team offer the best customer service around ! Super friendly & helpful, if you’re looking for insurance this is the place to go !
I highly recommend this location and if you do come here ask for Miriam. She has been so helpful and great customer service.
Best customer service i have ever had and their rates are WAY lower than my previous company.
Angel Flores has been the best insurance agent I have ever had the pleasure of working with. We originally started with auto and renters insurance several years ago and we now have our two autos and our new home insured. But not only does he offer insurance, we also have one of our vehicles financed and a Roth IRA with StateFarm. Angel has gone above and beyond everytime we have ever needed help with our insurance and financial needs. #statefarminsuredforlife
Amazing customer service! 10/10 recommend people to get their insurance there! Ask for Miriam!!
This is a wonderful agency, they give great breakdowns of all the products they offer and make sure that the things you love are covered. Lovely staff, very caring.
Argel & his team are awesome, always available, answer all my questions in detail and provide the best rates possible.
They focus on the whole client, not just the commission! Shontell was professionally informative when answering my questions about my coverages
Great customer service!! Miriam helped me a lot and she was super kind, i would refer everyone to her !
Argel always reachable when ever needed, he gave great price as compared to others. Thanks Argel.
Miriam has excellent customer service and i will refer everyone to her!
Erica was amazing and she explained everything that I needed.
Great customer service! Could not be more pleased.
Great experience, very friendly ask for Erica
Great customer service ask for Erica
Great agency, ask for Erica.
Very attentive and detail oriented
Great service & very helpfull !!
I am very grateful to my state Farm insurance, my agent is Algiers Flores, especially I am grateful to Ely.😘😘
Good deal in the office
Great service
Argel Flores offers excellent customer service. Before I had insurance with another car and home insurance company where I paid a lot with the company of ALLSTATE that you are supposedly in GOOD 🤲 but the only thing they were doing was increasing the price of my insurance but Algiers could help to take a very good and economical home and car insurance. Not only that, but I also had an estimate for my car insurance, which was much cheaper than ALLSTATE.but when the process is processed I could lower it more than the price that I had previously given. Very satisfied, and I recommend it to anyone who would like to save, not only save but protect you and your family with good insurance.
I love the attention they give you and they solve all your questions very helpfully.