My temp was close to 89 at it peak and now my system is cooling again. Jeremiah was prompt, professional and detailed. I had been quoted by another company outrageous prices and service fees and Cool Experts AC were the best value. I had been with a company and hadn’t changed because I was use to just calling them my service today had me happy for change. Sometimes you feel like you have to take slight from service providers because you need service and can’t wait but Jeremiah proved you can have prompt, quality, and valuable service
Awesome experience with the Cool Experts! Our A/C unit went out in this Texas heat last Saturday, which is our busiest day of the week at our shop. We searched the web and called a few companies and none of them could make it out to us. Finally, the Cool Experts came to the rescue. They came by within 2 hours and got our A/C back going right away. They were honest, reliable, and extremely professional. I will tell everyone I know about them. Thank you guys so much. You saved the day!
I called Michael as I was new to the Frisco, TX area and he said that they would try and get there either in the afternoon or the next morning. He ended up changing their schedule around for me and said that Gustavo Gonzalez would be there in 10 minutes. Gustavo came out and fixed everything. He was amazing and so knowledgeable.!! The AC works great now and I wont use any other company but this one. (I had another AC company come out who told me that I needed all new AC units). If you are looking for any type of AC service, only use them as they were terrific!!!! I have been telling everyone I know about them....they are fantastic and gave me such a great price!!!
I used Cool Experts to replace the AC in one of my rental properties. They gave me a great deal on the new unit. They had it up and running by the next day! I will definitely use them again!
Jeremiah was friendly and prompt very knowledgeable and respectful. He gave complete knowledge on the repair had it up and running in less than a hour it was a pleasure to use this company and thought it was not free it felt like a privilege. They work on great results and great service
Gustavo Gus came over and immediately knew how to fix our duct/vent issues. Very polite and knowledgeable, plus he was able to give us an affordable quote and a quick available appointment. Javier and his helper Luis cleaned out our ducts/vents, sealed the returns and installed a UV home air purifier. Both were extremely kind and efficient while they worked thoroughout the rooms as my sons were in virtual school. We have lots of pets and didnt realize that all the hair they shed was getting sucked into the cracks of the return grilles, no matter how many times I would clean the floor it was no match for having cracks in the returns. Gus found the problem and gave us the perfect solution! Javier and Luis were very professional, experienced workers. Loved how they took care of all our furniture and collectibles, making sure that nothing got damaged. Cool Experts AC are our new heroes, no more dirty air for my asthmatic kiddos! I will not hesitate to contact them in the future, they are fast, efficient and truly experts.
I had no ac for three days and no one could come and help me I found cool experts ac and they sent a team out within an hour and they fixed my problem my ac is working great now thank you sooo much!! I’m 67 years old and they saved my life
Jon was amazing! My ac was out and no one was available thank god for cool experts I’m a customer for life
The techs came out to repair my AC unit that was blowing hot air, they were extremely professional and fixed it quickly!
Both Jeremiah and Tony were helpful and answered all of my questions regarding the repair and future service.
Very happy with Cool Expert, They are Professional, fast And good pricing.Will definitely use again!
Extremely professional, excellent responsive service with fair pricing. Highly recommend!
Kind, efficient and very cost effective! My new go-to for HVAC maintenance and repairs.My ac stopped working just as the Texas summer heat was kicking in. I WFH and fans weren’t enough to cut it. Thankfully they fit me in same day and got everything back up and running. Who knew your supposed to clean the coolant lines every year or they literally stop working (at the worst time of course)! Ha.
The tech was nice and talkative. He worked great on our AC unit when it went out of working on a hot day in summer. The work quality was top-rated and his professionalism and quality of work was fantastic. They satisfied me by their work. Great!!!
I got excellent work done by their tech on our AC unit. It stopped working with a bright spark. I called their technician on immediate basis and had the equipment repaired on the same day. It took hardly an hour in the completion of the work. Reliable and dependable service.
Recently got my AC system serviced and I had a great experience with this company. They are very professional and courteous. Gus made sure he answered all of my question and showed the best customer service! The communication was great from the day I called to schedule up until the day my service was completed! I will be recommending them to family and friends!
They have put in their best foot forward and offered air conditioning repair services at economical prices. I am so glad to have them at my place and let them work for me. Very impressed.
I hired them for new heating unit installation before coming of the winters. They were easy to contact and communicate. Appeared on my request and did a fantastic installation work. Great service at affordable price.
Gustavo came out and serviced our system. He was very knowledgeable and presented us with various options from us to choose from. He wasn’t pushy and was very honest with everything he was telling on. Will use this company again since they care about the customer very much. Would give more than 5 stars if possible.
It was Sunday. I started AC and noticed it was producing a strange sound and stopped working in next minute. I hired Cool Experts for repairing. Their service man just took 10 minutes to have to unit working again. Helpful and reliable.
Thank God! I found these guys. I was looking for reliable service provider for new AC installation in my condo. Professional sent by them did a fantastic job on it. He was skilled in his work and did a great job.
I would like to thank entire team of Cool Experts AC. The entire team was at my home on time. They had all the tools needed to conduct the procedure. The team took their time and completed the task without any rush. Kudos to the services!
Thanks guys for remarkable service. The service man came-out for AC repairing was friendly and knowledgeable. He checked- out the equipment and repaired it promptly. The unit is working excellent now.
Thanks guys for remarkable service. The service man came-out for AC repairing was friendly and knowledgeable. He checked- out the equipment and repaired it promptly. The unit is working excellent now.
I have had several other companies to diagnose the issue with our AC unit that was out of order for past few days but their efforts proved out a waste. I was too frustrated and decided to have it replaced and contacted them. Their tech inspected the equipment and told me not to go for replacement because he can repair it, he took an hour for repairing work. The unit is working great. I saved my money. Thanks!!
Gustavo is a honest and hard working man. I enjoyed the service that he and his crew provided for my family. Im willing to contact them for future services if needed. Best experience ever !
It was really hot outside. I came back from the market and sat in my bedroom and started AC. It created a strange noise and stopped working. It was too annoying. I wanted to have it fixed immediately. I called them and requested to come immediately. Their serviceman showed up in 30 minutes and got the equipment fixed in 15 minutes. They saved my life.
Gus came to install our thermostats for both upstairs and downstairs and a very great price and he had no issues getting in and out in less than 30 minutes! Not to mention he was very patient and kind to my nosy cats who never let someone do their job in peace! 10/10 customer service!!
Gus came out to check out my parents a/c. He explained everything very thoroughly and gave them different repair options, to see what would work for them. Also is bilingual and affordable prices. Will use again.
Gustavo is a very knowledgeable man and definitely knows what he is doing, got my a/c running back in less than two hours! Great customer service 👍🏼👍🏼
Gus was very professional, timely, and helpful. I will definitely be going to him for any future help.
Thanks to cool experts my ac is up an running like mew with out the cost of an arm and a leg. Very polite and was able to walk me through the whole process 👍
Gustavo is very professional and has great customer service! I will be going to him for all my AC needs!
Best customer service I ever had guy came in and checked my ac unit and explain all real well to me would definitely be calling then again and recommending them
Owner is very helpful and understanding. Fantastic values and workmanship.
Gus came and fixed my AC immediately at a very reasonable price. He walked me through the process and was in and out in less than an hour.
Gus and his crew are the best out there!!