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Pro Nails
9717 E Washington St #717, Indianapolis, IN 46229, United States
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Pro Nails

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ju
Review №1

Let me just say, my 11 yo daughter would do a better job painting my toenails. Toes looking all messed up. The man who did the job didn’t even take the time to clean the excess of nail polish. Just check the photos.

Ma
Review №2

Got a full set.. definitely not worth $55 ! Very sloppy and not what I asked for and looked like he had no idea what he was doing. Didnt even file all the way and nails are all different and kinda wonky. Never coming back. And the very simple design I asked for was done terribly

Be
Review №3

I got my.nails done and not even a week later two have fallen off... I will not be going back for the amount I spent my nails should not be messed up already

es
Review №4

Horrible3 hours total for gel manicure as the 3 techs wanted to retain as many clients.Got gel polish and manicureThe manicure was okay the gel polish was the worse I’ve ever had. It only lasted 2 days without chippingI went to get it taken care of and the bail tech was not happy to not charge meThey appear to be money hungryNever have I reviewed a business with such ratingHighly disappointed

Ra
Review №5

Went in for a pedicure, poor job that was done sloppy after waiting for 2 hours! Never received such horrible service

Ni
Review №6

Went in for a simple fill in... looks like a kid did my nails.. Polish everywhere... tecs were VERY rude over charged me.. I WILL NEVER COME BACK HERE!! Wasted my money...🤬

Ty
Review №7

I went for a powder dip manicure. It was done sloppy and poorly. I had to soak them off when I got home. She lied about being able to do this type of manicure.

a.
Review №8

If I could rate zero I would. Pedicure looks like a kid did it. Cut one toe nail to low put a tip on and it looks Chuncky. Horrible horrible horrible!

co
Review №9

They so lazy my diamond came off same day I got it don’t then on top that all my nails came off. Nd three day bad for business not even the nails I really ask they do wat they won’t to do charge 60 dollars for some short nails when I get my done for 45 dollars they will never play me again

Ja
Review №10

I will not ever spend money with this establishment ever again. I paid $50 for a full set with gel polish and all of my nails popped off within a week.

Cu
Review №11

I had to call last minute and they took me immediately I gave her an idea of what I wanted and Tina hit it spot on was absolutely worth the 50 bucks that she charged me I would’ve paid 85 I am so pleased I am definitely going back and making this my nail salon home

Da
Review №12

Rushed didn’t ask what kind of pedicure. Put gel and I didn’t want it. Then over charged me. Rude all around and I will not be returning. Gave me basic and wanted the spa but still charged me $45.00

Ta
Review №13

When Tina not in there that man not the one to be in charge now I gotta walk around with 4nails on😫

Vi
Review №14

I really like this place always so nice

EV
Review №15

Horrible experience. I think the techs are too old and need to retire. They blame mistakes on you but they really messed your nails up. They filed my nails too thin, they cant polish and four nails broke in three days. Id never go again or suggest them.

Yo
Review №16

Nails are absolutely terrible and was rushed I do not recommend !

Ki
Review №17

I like the service the nail tech was very friendly she asked questions to get to know my likes on my nails.

We
Review №18

Found Pro Nails about a month ago. After taking the dogs to groomer. Have had a new set, a fill, and because Im hard on my hands and nails, a repair. So far, Im extremely satisfied. I prefer my nails short so growth is easy.My previous salon filed my nails to thin. These girls have taken the time to help revitalize my nails BY HAND and not machine. I am now just at the overlay stage at just 3 weeks.Just a little 2020 New Years fun.

Br
Review №19

Love Tina she helped me Today her service was wonderful And The Pedi I received from the man Was Excellent I Will Most Definitely be coming back ❤️

La
Review №20

I tried these ppl a few xs they cant do nails at all

Sa
Review №21

The customer service is fantastic! Definitely coming back! Wonderful atmosphere and people!

FA
Review №22

Hands down to the best nail tech I’ve found in a long time .... after someone else in this same establishment butcher my nails KATHIA was my nail angel. (lol) She was the best had much patients and such a great personality. Her talent shows in her work. I give her a 5 star but not the place I will definitely hands down will be coming back to herPSShe has such great ideas for the nail design“You choose the color and she comes up with a personal unique design just for you ”

Pe
Review №23

Great Pedicures💞

Sh
Review №24

Very nice staff

Ka
Review №25

Loved the services I got here! Good at their jobs and very accommodating

Al
Review №26

They we friendly but do not do a very good job on your nails! I went Friday evening and got my nails done by Sunday 1 was already broke had it fixed Monday and then I wake up Tuesday morning and another is broke and broke in my sleep I have been getting my nails done since I was 15 I’m now 34 and never had this happen the nails are lumpy and not good quality at all I paid 50 for them plus a 10 tip DOWN THE DRAIN! I live about 20 mins away from them so it’s not even worth the drive shop around before heading there I definitely won’t be back or recommend it to anyone !

Sh
Review №27

Waited over a hour for service even though I was told that it would be a 15min wait. Listened to a customer curse out the guy that was doing her manicure because he was being rude to her. He was then available to do my pedicure but he walked to the back with an attitude. Not a great experience and I won’t be returning.

Je
Review №28

I highly recommend this salon. Ive been coming here for years now because of the excellent service! Tina does a great job on eyebrows! The staff is very friendly and they always make my nails look amazing! Keep up the great work guys! Youre the real MVPs!

Lo
Review №29

Everyone there is so friendly, especially Tina and Cassandra. They have good prices and do a great job.

Al
Review №30

My nail tech was very professional, very polite, and did an excellent job for a reasonable price.

ki
Review №31

As I am currently sitting in the pedicure chair I can say that the service that I am receiving is excellent. I have had no problems during my visit but..REVIEW UPDATE!!! I went 3 days ago to get a pedicure done and I had excellent service. I went back to get a fill in and, the service was not so good. I had acrylic that was filed down too much on one side of my nail and when I asked him to fix it he said that it was under my nail(which is impossible, because it’s an overlay) and tried to file my natural nail. He wouldn’t even fix the mistake. On top of that everywhere else it costs 25 for a fill in and he charged me 35 dollars. I will not go there again!!!

Ma
Review №32

My nails are a mess the acrylic is all lumpy and my thumb nail broke. Im gonna go see if she will fix at no additional charge since its her fault if she wont Ill NEVER go again and Ill deter customers as much as I can.3/27..She fixed my nails with no hesitation for no additional cost great customer service Tina.👍🏾👍🏾

Te
Review №33

It was good my friend said

Si
Review №34

I must tell u Tina at Pro Nails is the greatest .she is friendly,kind and professional.fair prices and good follow up good at repairing nails as well located at cherry tree plaza e. Washington street.?

Po
Review №35

I love Tina

Sh
Review №36

Very friendly and professional. I am always satisfied.Tina is my nail tech .

Sh
Review №37

Danny gives the best Pedicure!!!! Their staff is always so sweet.

Ti
Review №38

Absolutely love Tina that does not nails there!! Super friendly, great service, and fair pricing!

De
Review №39

She ruined my nails then after my fingers were hurting for about 2 weeks hated it will never go again!!!!

Ja
Review №40

No stars! The lady was looking away while using the drill on my nails, scrapped my cuticles, asked me if it hurt I replied yes, no apologies! I picked my color she brought something else back, I told her treat wasnt what I chose, polish was lumpy nails werent uniform. NEVER AGAIN!

Me
Review №41

I walked in to get my eyebrows done. The store is filthy. Dusty and dirty. I had to redox my eyebrows. And I still have the wax on me from her not cleaning it off. Her apron is dirty. And Im pretty sure some one lives in the back of the store.

pa
Review №42

My gel polish came started chipping within 2 days. I got an older gentleman that ciuldnco speak or understand English at all, so he didnt know what I was wanting done. I will not go back to this place. I noticed that after a pedicure, they wont let the water out and did not clean the pedi tub out less than one star

ma
Review №43

Great place.

Do
Review №44

Worst place to get nails done. They break off after three days. They wont replace them or correct their terrible work. Expensive and terrible work ethics. They dont take care of their customers! They need to close up shop. Stop take money from good people.

Je
Review №45

I was a walk in for a pedi. Took no time to get in but took forever for the new employee to finish. Next time ill pick someone else

Ka
Review №46

The incompetence in this shop is astounding. I had to ask for my fill to be redone. My nails were thick, the polish was uneven and there were little bumps of brown stuff painted to my nails. Asked fir a refund and was told that was impossible but she could fix my manicure. The second job is marginally better. The worst nail salon I have ever visited.

Ti
Review №47

Professional, kind and clean

Li
Review №48

Spent 2hr there nails are thick not shaped. Not worth any stars. Wasted my money and time. Will never return

Ha
Review №49

The service was great my acrylic was beautiful and then when I got my nails off they were amazing and almost as long as my acrylic nail was

Ne
Review №50

Shop closes at 5pm, its 4pm, you turn us away with 3 people and and hour to go. Bad move. Youre not good enough to turn down money. Pro-nails was a last resort anyway. Horrible experience years ago. Some things never change.

Ti
Review №51

Excellent service!!! I enjoy my visits, here.

Ja
Review №52

First time coming i love the service the man did my pedicure very well he was politr he kept checking on me he didnt rush and my feet and looking awesome i will be back

A
Review №53

Super great - Tina does an amazing job !My go to shop for mani and pedi

Ho
Review №54

Overall a good experience 🦋

Al
Review №55

They messed up my sisters nails. Bad shaping, and used “kiss” powder from the drug store

ki
Review №56

Courtney did a horrible job on my nails a complete and total waste of $35 dollars. My nails are super thin and after 3 days my middle finger nail bent, never in my life have I had such a terrible experience.

Ga
Review №57

Nails started lifting in a week and popping off

Ro
Review №58

Got my nails done a week ago & 9 our of 10 have already popped of like they were store bought glue on nails

Ma
Review №59

Rude, The Lady Was Rushing On My Nails And Thanks To This Jank Business I Have A Fungus She Gave Me A Fungus On My Middle Finger For My Birthday Then Try To Give Me A Free Sticker On My Nail After She Did A Botched Job

Be
Review №60

Removed an ingrown toenail with ease.

Ch
Review №61

Horrible!!!!!! Dont waste your time here. They are slow and rude.

Br
Review №62

Ruined my real nails, unprofessional and waste of time and money here

Do
Review №63

Messed up my nail

Ed
Review №64

Horrible. Nails broken after 4 days.

Es
Review №65

They do not respect appointments, they made me wait 30 minutes after my appointment to be able to attend to me and the nails do not look good

Information
11 Photos
65 Comments
3.3 Rating
  • Address:9717 E Washington St #717, Indianapolis, IN 46229, United States
  • Phone:+1 317-897-5403
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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