I have enjoyed Eat the Frog on Mass Ave immensely. The studio is large, clean and decked out with state of the art equipment and huge screens, plus monitors that read your stats from your heart rate monitor. I find the heart rate monitor and coach really pushes me to get the best workout every time. I enjoy the quality of the equipment and varied workouts. Im always challenged and energized, I never get bored.The staff is incredibly friendly and passionate about their members, very supportive. They always put me in a great mood every time Im there. Its like a family.
With your membership you have 24hr access to the gym for live and virtual workouts. This is a big plus, and one of the only boutique gyms that I know of that offers that to their members.Although I had some issues with the auto billing for my membership, I appreciate that the owner took the time to address the situation and find a solution.
Nothing but great things to say about ETF. The coaches and owner want you to be the best you can be. Youre more than just dollar signs at this gym. They plan events for members, hold you accountable with your goals, facilitate a healthy/ competitive/ fun environment during classes, etc. This is also a great place for those who struggle to push themselves during their own workouts, those who workout all the time and want to switch it up with a challenging workout, or those who dont know where to start on their fitness journey. I lost about 20 pounds in 7 weeks and I could have never done it without ETF!!💪🏽🐸❤️
I absolutely love ETF. I’ve been a member since November 2019 and have gained strength, flexibility and overall fitness. Beyond the great workouts, the people - owners, coaches, and front desk workers - are what make ETF Indianapolis so special. They care about my fitness goals and give me individualized support and encouragement. They care about me and my entire family - my children come too. ETF is a community and it’s great to be a part of it. I also Participated in the new FrogFit program this spring. I worked with coach Marla and coach Jacob who reached out to me weekly and met with me weekly. They understand my goals and give the right balance of challenge and support along the way. I achieved my initial goals and feel great and have decided to continue with FrogFit. Do yourself a favor and check it out!
It does not matter how great the service ETF provides. The pushy aggressive, bate and switch, sales tactics will make me never return to give business to them. They are very unprofessional, and they purposely do not disclose all the hidden fees and terms of cancellation. If you want a great customized workout, go to a different location. Not this one.
If you are looking for an excellent fitness community - a real fitness family who challenges you, has phenomenal professional coaches, 24 hr access, a fun environment, doesn’t judge, and a challenging cardio/HIIT type sessions...this is the place to be Indy. Look no further. I have been coming here from day one and have over 500 sessions down. Take it from someone who knows!!!
My wife and I were visiting family from out of town and did the frogatta workout for Friday and Saturday mornings. These workouts were tough but excellent workouts to start the day and burn calories while building muscle. The atmosphere was incredible and the instructors were highly motivating. Staff was very helpful and welcoming. Highly recommend this class to others!
Intense but encouraging and flexible. Got hooked on my first trial day!
Ive been a member of Eat the Frog for about a month, and Im obsessed with their workouts. I easily burn at least 300 calories per workout, and I love that I can just follow the class and not have to think about what to do next. Their class offerings are a well-rounded mixture of cardio and strength, so it gives you almost everything you need to keep up with your fitness. Their classes are conveniently scheduled, and parking is usually pretty easy to find right outside the studio (although you do have to pay for street parking). The staff is friendly and helpful, and they make the classes fun and engaging.However, its important to note that this isnt a full-service gym. They only have two unisex bathrooms and one shower room. There are NO towels, so you have to bring your own. Its not really the best place to shower and get ready for work if you do an early morning class, although you could if you had to. Also, their cancellation/billing policies can be really rough if youre not paying attention. They are definitely in the business of making money, so dont be surprised if they charge you if you dont cancel in accordance with their policies. Read the fine print on your agreement!Overall, its a great fitness studio to try whether youre a beginner or advanced in your workout routines. You will sweat, you will hate the rowing machines, but you will still come back the next day for more torture. Its the best!
I’ve been going here 3-4x a week since they opened and it’s been a great challenge. I’ve got foot/ankle injuries that haven’t hindered my workouts at all since you can take it all at your own pace and skill level. I also love the 24hr access since I don’t really work traditional hours, plus it’s super easy to schedule online once I know my schedule. Top notch classes & top notch people!
ETF has been one of the best decisions I’ve made. I’m 8 weeks in and I feel better both mentally and physically. The coaches are there to help you push yourself and also help you modify when needed. The small group classes make each one more personal and you get to know the people around you quickly. Overall, a great experience for anyone willing to work hard to meet your fitness goals!
I also signed up for their “penny trial” this summer. I told them at the start that I was an orange theory member and did not want an unlimited membership. I attended two classes and told them I had purchased a month at a work charity auction and that I would use the gift certificate and after that point would consider buying a class pack. I was then charged a month of unlimited, called them and repeated this - they refunded the first month. On this call they were very pushy about wanting a further commitment and I said “no” and that I would maybe do a class pack after. I thought we had the understanding that at no point I wanted unlimited. They did not charge me for September, so I thought we were fine. I was mad after my call for the refund so I never returned or used my gift certificate. My husband manages our bills as I work in a separate city 2 days a week and logged on to our account this week to discover I’ve been billed since October. I tried to explain that at no point (for the third time) was I ever to be billed for unlimited- they said that they froze my account for a month for my charity purchase and then unlimited resumed after this point. They texted me twice during this time to schedule a class. When I received the texts, I thought this was to purchase a class pack and had no idea I was still being billed. I asked for a refund or at least to meet me in the middle as they have billed me almost 400 bucks and I only went to two classes during my penny week. They said no and that they would just not bill me anymore. Very disappointed in my experience.
The staff is all very friendly and the workouts are just what I was looking for. I like that I dont have to plan my workout, I just show up and know that Ill get a challenging exercise with high-tech feedback about my heart rate, calories burned, and even frog points earned (which can be redeemed for local perks or deals at ETF). I have had a couple of issues with billing, but they were immediately fixed with no issue.If youre looking for a great way to get-in-shape or stay that way, check it out!
Eat The Frog has been an incredible experience. The entire staff shows a ton of enthusiasm and are always supportive of everyone. I have been working out there since day one and they have helped my Wife and I get back to a healthy weight. Quinton, Dan and Marla have all been fantastic and I am so proud to be part of the Frog Squad.
Im a member and typically do around 4-5 classes per week. ETF has everything I need from a gym, especially ways to prevent giving myself excuses for not exercising: signing up for a class means its on my calendar blocked out, I need to stay for the entire class, a trainer is there to make sure Im motivated and doing things correctly, and Ive made so many great friends. I burn 800-1000 calories per class and get excited to come back every time.
Haven’t been too impressed with their customer service. I was contacted about the founders member rate and decided to try it out as Quentin states that they would be open the first week of July, which is before I was planning to move. I specifically asked how to process works and he said I would have to select to continue my membership. Because they opened much later, I never got a chance to come in because I moved. I contacted them about getting a refund and Dan was nice to work with. I was issued a refund early September. I hadn’t received the money back in two weeks so called and spoke to Quentin and all he said was “it takes 10-15 business days”. I called back after a month of not being refunded and was told it was processed incorrectly, so I still do not have my money back. I understand that this is a new business and there are some kinks to workout but just feels extremely unorganized.
Very disappointed in this gym. I signed up for a 1 cent trial period, ended up never making it in, then got charged more than $100 for the first month. I called and texted the owner to cancel my membership the day the money was taken out of my account due to my current financial situation and hectic schedule, and he told me I had to come in to cancel it. After finally finding the time to come in to cancel after a month of traveling and events, I was harassed about wanting to cancel, asked why I would sign up for the trial in the first place, and told that I would have to be charged one more month because of a 30-day cancellation policy so I may as well come give it a try. ABSOLUTELY NOT. What terrible customer service! $250 down the drain for NOTHING. I highly recommend not getting into a contract with these people.
Have loved the community and workouts of this place! Its challenging, it’s clean, and the cherry on top is that it feels like you are walking into a friends place every time you come in.
Proud member of The Frog Squad! Love all the coaches and the Mock family. Makes me smile to walk in the door, everyone knows my name and makes me feel at home in the studio.
Ive been going here since they opened. Fantastic workout every time & the staff is awesome!
The staff does a great job of getting to know you and your fitness goals to help you out!