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OBrien Auto Center
4630 E 96th St, Indianapolis, IN 46240, United States
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OBrien Auto Center

Comments
Kn
Review №1

Excellent customer service, People are very pleasant and friendly.

Do
Review №2

Very nice people, friendly. Even though I didnt prefer the vehicle we test drove, Well stop in again as we keep looking.

ap
Review №3

They pretend they care about you.but its just about the money and you better take the car you bought there to a trusted mechanic, because theyLeft oil leaks and dirty filter when they said everyone gets an oil change.they never thought I would look underneath the car I bought there.

Ma
Review №4

So rude, rude rude, I called at 7:36am a lady answers the phone. It was not friendly at all. I tell her that I have a minor oil leak and where the leak is and I need to schedule an appointment as soon as possible. 1. The first apt available is the 26th. I then ask if there was anything sooner because Im moving cross country to Az. She said no vary rude then I ask well if I do bring it in on the 26th will it take more than a day to fix. She again was extremely rude with attitude and says heck I dont know depends what wrong with the jeep. Clearly I told her exactly what was wrong with my jeep and she didnt even listen. I wont take my jeep there thats for sure. If you dont like your job lady get a new one.

Ma
Review №5

Friendly Staff. Always open and ready with full info on what is going on with the vehicles in service. Highly recommended!

Ni
Review №6

I love Tom oBrien service department. The men and women that works there are always nice and courteous. Thats why I only have my car serviced there.

La
Review №7

People are friendly.Great service.had my parts on time

Li
Review №8

Tom OBrien did a great job handling my auto repair and recalls. Wouldnt go anywhere else. Great customer service from Stephen, and Kathy, and the onsite Enterprise Car Rental folks did a good job taking care of the loaner. 😊

Ke
Review №9

Not friendly, over priced. Most of the times you can buy a brand new vehicle for what they sell their used ones for. Mechanics dont watch what they do, from forgetting to put oil in your car, to stripping your oil pan, to dropping it off the lift. No all these have happened to me, but Ive seen it happen

Ni
Review №10

A few months ago I purchased a vehicle from a different dealership,REGRETTABLY. However these are the guys that I purchased accessories from. They are always very pleasant and professional.

Br
Review №11

Steve was my service advisor who was very attentive to my issues and concerns and saw to it that all of my questions were answered and issues were taken care of. I received my vehicle on time and repairs were expertly completed.

Va
Review №12

I was in a car accident November 6th. Tom Obrien CHRYSLER Jeep service department told me that my car (2016 jeep Cherokee) was fixed as good as its going to get today...after two and a half months of having it. My vehicle is still wobbling and feels like the tires are going to fall off and has intermittent jerking after them having it for over two and a half months. Between poor customer service and incompetent service department, I would rate them a zero if it were an option.

Do
Review №13

Toby, my Mopar mechanic is excellent. He went out of his way to get a part for my car. He is friendly and kind. He makes taking my car for service a pleasure!

Fr
Review №14

Good service

Ad
Review №15

It seemed as though they had more than enough business, so offering me any attention was not a priority to them.

To
Review №16

Busy place. Theyll take good care of you though...

Da
Review №17

Went for basic maintenance always have fast service and have been trustworthy so far.

Jo
Review №18

Coffee hit the spot, maintenance good.

Ge
Review №19

Good place to buy a car.

Ja
Review №20

Great team of workers NICE

Jo
Review №21

Great attitude/personality. Clean car.

in
Review №22

Thanks Steve!

Da
Review №23

Customer service awesome

Ry
Review №24

Go get you a Jeep from a good Irish Catholic family owned dealership

No
Review №25

Went in for an oil change took longer then expected but they were crowded. Like the way the check every thing

Do
Review №26

Very knowledgeable personnel

Ad
Review №27

Clean and friendly service center.

Te
Review №28

Not pleased at all.

An
Review №29

There is no parts department sign on the outside of your building I circled your building one and a half times you need to do better

Pa
Review №30

Clean fast service

Ja
Review №31

Fast excellent service

Ka
Review №32

Good service!

Vi
Review №33

Couldnt help

Ch
Review №34

Aloof services

To
Review №35

Friendly and attentive

Je
Review №36

Good dealership

Ma
Review №37

Great place

Je
Review №38

Awesome staff

Ph
Review №39

Okay .

Information
22 Photos
39 Comments
4.3 Rating
  • Address:4630 E 96th St, Indianapolis, IN 46240, United States
  • Phone:+1 317-805-4400
Categories
  • Auto repair shop
  • Car dealer
Working hours
  • Monday:7:30am–8pm
  • Tuesday:7:30am–8pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:Closed
  • Saturday:7:30am–8pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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