I lived at this apartment complex for two years and loved the location. The apartment units are nicely renovated and you truly get the most space for your money when it comes to downtown living. The building manager (Jason) was extremely attentive any time I had an issue and any service requests I put in were resolved quickly. In addition the building is pet friendly. I would recommend this complex to young professionals and grad students who want a quiet, clean place to call home!

Lived there a year. Great experience. Very attentive staff (Jason is great). Apartments are up to date and fashionable. Bathrooms are huge. All my maintenance issues (the few I had) were addressed in a timely fashion

Lived there 7 months for work at Mr. Appliance and enjoyed the building. Staff is responsive and knowledgeable. The place is clean and in a great part of town. I highly recommend it.

Jason was awesome, he made this an amazing apartment experience for me. I had a amazing experience living at this residence for 18 months. If It was not for the change in occupation I would still be there today. The location is walkable to everything you could desire, both night life and great food spots. I would also encourage you to secure parking before you move in.

Stayed at PST for a year! Jason and maintenance were absolutely great and responsive to any of my needs! I am sad to be leaving this apartment community and I highly recommend it!

I love living at Penn Street Tower, best location in the city and it’s not even close. The apartments are updated with a nice view of Pennsylvania St and a block away from monument circle. Lastly, Jason who runs the complex is the man. Not only did he serve our country, but he has delivered on every request I have made. As long as I am in Indianapolis renting, I’ll be living here.

I’ve had nothing but great experiences since my move in date, it’s close to everything downtown Indy has to offer, Jason the leasing manager has helped my experience moving in become a breeze great response time from any question or fix that was needed for my apartment.

We have lived here for 3 years, and its been great! Jason in the office is excellent and always quick to respond. Weve maybe have had 3 maintenance issues (if that) in 3 years, all standard ones, and they always get them fixed within 24 hours. The amenities are great, and the location is just 1/2 block off Monument Circle downtown. Highly recommend!

I am a person who does not write a review, but I feel that I should express my story for anyone who are interested in living here.This is a fantastic place to live especially for those who work downtown or a prime location for any bar crawlers out there. The views of the city are breathtaking from my apartment and the gym is pretty decent.What I like the most is how responsive and helpful the management has been. If a problem were to come up, it would always be resolved in matter of days and I think we can all admit how important that aspect is. The management is also very friendly and willing to make the effort to fix any issues.If you are looking for a great apartment to live in. Look no further.

Best Apartment complex Ive ever lived in. Its always clean and the Staff Is Awesome.I would love to move back there😎

PST is a great apartment community near the exact center of downtown Indy. Its quiet and seems to cater to the urban professional (as opposed to the party/student crowd). I like how close it is to everything - literally a bike ride or short walk from all the great downtown neighborhoods and entertainment districts. As for the staff, theyre all super friendly, available and responsive. Ive had a few very minor repair requests and they were all resolved very quickly. Oh, and the view is great. Granted, I live on one of the top floors, but my front windows look out on the Indy skyline and the effect is more or less cinematic. Put on some Billie Holiday and hot coffee and Im in urban paradise. Very happy with this place.

If you like to live at a building where you get stranded outside because the front door doesn’t work then this is a GREAT place to start looking!! My fiancé has been stranded outside the building twice now with the construction workers from the building next door cat calling and making inappropriate comments. I will NEVER resign a lease here or any other property they own ever again!!!!

I moved into my new place in June and I absolutely love it. It is so quiet you wouldnt even think you were living in the heart of downtown Indy! The staff is extremely friendly and has always been helpful with any of my questions and always has a quick answer to anything. The building is always clean and I love bringing friends over showing them my new amazing place!

Responsive management, perfect location, and reasonable prices.Update: about 3.5 years later, this is still true. Jason, the manager, was friendly, quick to reply regarding issues with the historic building, and frequently seen around the area. I received my deposit refund within two weeks of my leases expiration.Definitely a great location to live!

Penn Street Tower really puts a lot of effort into community! There are many ways to get to know other residents and the staff is really friendly. Every time Ive needed help with something they are more than happy to help. Definitely appreciate the good customer service because it can be hard to find. Overall great experience with the community and the staff!!

I LOVE MY NEW PLACE!!! The staff at Penn Street are so helpful and really make me feel like I am truly coming Home. The atmosphere that is set at Penn Street breeds comfort, safety and customer satisfaction. Penn Street, YOU ROCK! Keep making people happy with your service.

This is my first time living downtown and could not be happier with Penn Street Tower! The amenities and living spaces are first class. Jackie and the rest of the staff have gone above and beyond in helping me getting settled in. Thank you so much Penn Street Tower!!

Very nice, modern, and just like home. One of our best hotel rentals in Indy. No tvs in the bedroom

Front door is constantly broken and we’ve gone months without a front door that locks. Stay away from this apartment. Management does not do a good job of keeping the property maintained. They said it would be weeks to get our front door fixed, in the mean time we have had a woman come in and pull the fire alarm at 8:30 at night. It’s been hours and the alarm still hasn’t been turned off.This place isn’t worth your money.

The location is hard to beat, just one block east of the circle. The staff is friendly. Great amenities. Would definitely recommend.

I lived there for almost a year...... the management kept changing. when I first moved in my apt smelled like dog pee.... They never did anything about it. I got a call 2 months later stating I had a balance of $780 for carpet damage. Sent me to collection and I was never aware of the bill until they sent me to collection. dog poop everywhere and pee also. The bill collector was very rude she told me maybe you should pay your bill. just very disappointed

I’ve lived at the PENN ST. TOWER for around 3 months of which the front door is constenly broken. Now the front door has been broke for well over a week where it’s left me stranded outside twice, where they have taped the door where it was unlocked for a whole weekend so when I got home today and was locked out yet again I had my fiancé call about it after waiting outside where the management told her someone is on the way to “FIX IT” lmao So when u pay 1,250 a month to live downtown in a “secreted” apartment building that has roughly 98 tents that pay on average 1,000 a month that math is pretty easy that’s 98,000 A MONTH that apparently they can’t afford to hire a specialist to fix the door because yet again the door is taped again to where it won’t be locked.....

Well, I started out thinking I loved the place because it was an affordable price for downtown living, and James and Jacquelyn were so nice.The maintenance guy, Josh, is also very helpful at doing whatever he can.However, a short time ago it became apparent that there was an issue with a pipe not being braced in my wall that makes a terribly loud noise ANY TIME someone above me flushes or uses their shower. With the main boss comment being that i was just stuck with it until my lease was up, Im now paying rent on a place that I cannot sleep in due to the incredibly loud noise.While the fitness center is nice, it is mostly a cardio room with not much space, and the place often smells like trash in the main lobby.The online rent payment is often messed up as well. So have a backup plan to pay your rent or you might be screwed.I would say that the upside is a decent and modern downtown living space at an affordable rate, but hope that you never run into an issue with your apartment, or youre simply screwed.

I loved my appartment the first few months I lived there because everything was brand new, the leasing manager was great, and wed have community events every couple of weeks.Unfortunately a few months in, everything began to go downhill. These were some of my biggest concerns:1.) We were on our 3rd leasing manager by the time I moved out (I only lived there 1 year).2.) We had security concerns every couple of weeks, so I didnt feel safe walking through the hallways of the apartment building. Here were a few problems:2.1) Homeless man sleeping on couch in the loby.2.2) Someone walked into someones appartment whos door was unlocked.2.3) The TV in the lobby was stollen.3.) The management was very difficult to work with.3.1 Thouroly read your lease before signing it, it could have cost me a few hundred dollars if I didnt.4.) The residents would let there animals poop and pee inside the building, or on the sidewalk outside of the building.4.1.) DNA testing was eventually implemented so they could figure out who was letting their dog poop inside the building, but it wasnt in affect until after I moved out.5.) Unresponsive maintanance.5.1.) I fixed my own garbage disposal because maintanance didnt show up, then I got a letter a few weeks later saying that they fixed it.All in all, I liked my appartment, but it was not worth the rent I was paying for the lack of security, and the bad management.