We were experiencing issues with our Geothermal unit tripping the power breaker. A technician - Dennis was dispatched to check out the issue. He was very professional and thorough. Hes explanation and recommendations were very clear, letting us know that if the solution he recommended did not work they continue to work with us until a solution was found. Very pleasant. Very good experience. Thank you Dennis!!

This was for inspection of our system to be sure everything was operating effectively. All checked out ok.Very happy with our technician, Dennis. He explained what he had done & that our system was in good working order.

Dennis was informative, friendly and professional. Clearly demonstrated the issue and proposed solutions. Nobody ever likes to hear about home maintenance costs, but Dennis articulated the reasons for the fixes/costs and risk of deferral. As I told Dennis; I hate that you have to come to my house, but Im glad youre at my house!

Installed water softener incorrectly causing resin to be released into my water system. They did not catch it another company did. They did refund my money. The owner is a good person.

Dennis was excellent. Great service and, and like all the Masters team, super nice. Thank you.

Our VFW moved into a new building about a year-and-a-half ago and our new furnace and air conditioner was a Trane. Our thermostats were installed too close to equipment that generated heat and thus when we turned the thermostats up or down they were off. Masters Heating & Cooling also have serviced my home heating and cooling systems and perform a twice a year check out. They are great people with great attitudes and do a great job.

Dennis and Levi awesome! They were professional and friendly. Went above and beyond in explaining all functionality! Highly, highly recommend!

Technician, Mike, was on time, courteous, and got the job done as always. He never fails to follow-up and he keeps me in the loop on any work that I have done. Mike has our familys trust. Donna is great in the customer service department.

Quickly located & resolved the issue. No upselling!

Excellent experience with Master’s. Showed up on time, install went smoothly, cleaned up, explained everything I needed to know. They were very friendly and professional from the office staff who I spoke with and the installers. They sent a text with a picture of the installer when they were on their way. I would 100% recommend them.

Our HVAC was installed by Master’s several years ago, and we have had them regularly inspect it 2x times a year since, when the hot water tank needed replaced, it was an easy matter to have the work done by them. I have told all my friends/coworkers of my exp. with the company, always do great work. Mike has saved us twice! Really does outstanding work.

Levi was are servicemen He identified problem immediately and preceded to fix the problem the price was a little high but the quality and service made it woeth the price . I would recommend this company to take care of your HVAC needs.

Good knowledgeable hvac technicians that immediately knew my furnace output vent was completely undersized so they recommended I have it resized for better air flow transition. My furnace performs much better now with ease🖒

Had air conditioner diagnostic done. Technician was very honest and was able to point me in right direction. Very professional staff. Would refer them.

Good experience. Nice technician!

We have had many different companies come service our system over the years. Masters just blew them ALL away! Masters was responsive, they sent a text with the technicians picture so we knew who to expect and when he was showing up. The technician Levi was awesome. He came out and diagnosed the system, saw it needed some tweaks and now it is heating better than ever! He was professional, on time, and very knowledgeable about what the system needed and required. I highly recommend Masters for all your heating and cooling needs.

Blake from Masters Heating and Cooling called before he came which was great so I could put the dog up. Then showed up on time to service our A/C systems and air cleaner. He explained the value of having their service contract, which we purchased. Very nice and not pushy.

Mike was amazing and was very thorough. He explained everything in great detail. Made me feel at ease throughout the entire process. Will be recommending them to friends/family

Dennis did a thorough inspection of a/c & furnace and explained any service that may be needed later this year.Their technicians are always great.

Excellent and very professional service. Levi provides great customer service and is clearly extremely knowledgeable about HVAC. I highly recommend Masters and Levi.

Performed a thorough inspection and shared the diagnosis with me as well as the resolution. Worked around my schedule and meetings.

We used this company about three years ago when our old system died. They were responsive gave a competitive price quote and did amazing work. We had them out another time to replace our hot water heater and again it was a great experience. Today we had them come and do a checkup on our system just to make sure it was working properly. Mike Thomas was the tech and he was AMAZING. Will continue to use Master’s for all our needs!

The technician was polite, professional and did a wonderful job. I would definitely both recommend and use them again.

They provided same day service. Truly an exceptional experience from a highly professional and reputable team. Outstanding!

Levi was very prompt, professional and informative . Masters is always top notch with their work and people

I have always used Masters. Mike explained everything he did and made recommendations for the future. Very kind and friendly. Highly recommend.

Blake was courteous and helpful. He was very honest and upfront with what it would cost to solve the problem but also brought several other items needed addressed to my attention. Great guy. Thanks again!

The technicians did a great job with the six month maintenance and installation.Ken Hofer

We called Masters over the weekend when the AC unit went out on our guests staying in our airbnb. Mike called us back immediately and came the next morning. He was on time, professional, knew what was wrong and fixed the issue. He had the AC on and working quickly. Would recommend!

I have used Masters Heating and Cooling many times over the years and I have always been pleased with their services.

Dennis and Levi have been great! Repaired the issue on our geothermal system and thoroughly explained the work performed. Routine maintenance has been exceptional and we appreciate the advice from the team. 5/5, we will continue to use Masters for all of our HVAC projects.

Our home had been devastated by a crippled HVAC system caused by years of neglect. Masters completely altered our inside climate by the installation of a new HVAC system and introducing us to the wonders of April Aire dehumidifying system and REME halo air purification. It took our 100 year old house into the 21rst century! Everyone we have dealt with in the last 5 years has been professional and courteous and helpful!Thank you Masters!

They were outstanding! We have used them for years to service our furnace/HVAC systems, but when mine finally gave out, they were quick to come out and replace everything.The new system is great and they were very friendly and polite. The owner even came to the house to check up and see if I needed anything. Top Notch company!

Service was courteous, thorough (cleaned fins on compressor unit), answered questions, offered recommendations.

Blake was super friendly and spent time explaining to us what needed to be done to the system. He installed an air purification unit for us and also did a yearly maintenance.

Masters H&C team was very prompt and responsive to our needs of installing a new system. They provided us with different options and explained very well the benefits of each of them. The entire process was flawless and efficient!

Dennis was on time, familiar with our HVAC unit, performed routine Spring maintenance, and drained our hot water heater and checked that the rod was still good and noted there was very little sediment that drained out. Very professional service and offered good answers to all our questions!!!

I would recommend Masters to anyone. They are amazing! Dennis is our tech, he set up our new install and today did routine maintenance. The system they installed is from Carrier, and we are extremely pleased. We own several rentals, and will be using their expertise on these properties as well.

Mike the technician is ALWAYS SUPERB!! Goes above and beyond and is extremely knowledgeable! :)

Blake did an awesome job with our maintenance! He was friendly and we had some good conversations! I would definitely recommend using this company. 10/10 in my book!

Great service. Super nice and knowledgeable technician. Will continue to use them for future needs

Jonah was very professional, diagnosed our system before he arrived from codes displayed on the thermostat. He told us what he planned to do, gave prices, and asked for approval beforehand. He found the cause of our problem, again gave us options on the solution with cost estimates and went about the repairs immediately after approval. After repairs were made Jonah found available methods to discount the invoice for us. Looking forward to his future maintenance visits.

Jonah explained exactly what was wron with air conditioner

Mike provided prompt and professional service and explained the needed repairs well

Very professional. Really appreciated text communications before visit, including arrival time status and photo of technician. Arrived on time, knowledgeable and professional.

Very thorough and helpful service. Couldnt be more pleased with the result

Service techs are extremely professional. If any of my friends are in need of service I will definitely recommend Masters Heating and Cooling. Also the office personnel are very very helpful and friendly .

The technician that came out was knowledgeable, efficient, and friendly. Work was done quickly, arrived on time and left no mess! Would certainly recommend this company.

Blake Rogers was the technical guy. On time called a head to let me know Exactly when he be hereNeat, clean and fast worker. Great service today

Mike was great. Very accommodating. Extremely knowledgeable. Always willing to answer my questions. Found an issue during general maintenance and quickly fixed it. Thank you.

I have had Masters service my HVAC for several years. They have always gone over and above to take care of any problems. They are always prompt and professional on their service calls. I would highly recommend them. Blake has done maintenance on our AC and furnace and been very detailed in his work. Great company.

Blake our technician is outstanding. He is always very professional and I highly recommend Master’s and Blake.

Our technician, Blake, did a great job cleaning & checking our HVAC system. We have used this company for all our heating & cooling needs. They do a great job calling ahead when they are on their way.

The crew at Masters heating and air installed a new geothermal system for me. A water furnace seven series. They did a fantastic job, for exceeding my expectations.I cannot say enough as to their professionalism courteousness. A great job well done!

I have had three different guys show up from this place, and they all have been very professional, knowledgeable, and kind. My first experience with them was on a home warranty claim. He asked me questions that my current professionals did not, help me understand my system, even though he wasnt being paid for the extra time.I have had quotes done for these guys, comparing other companies, and they have consistently been the more honorable crew and often the lower bid. Explaining the systems, why I wouldnt need this or that expensive item because my system just didnt require it. Where as the other companies immediately tried to sell me on those more expensive extras.

Blake was great! It’s the 2nd time he’s come over for maintenance, and is always really awesome and personable! He remembered our conversation from the first time he was here, and ask how things had been!

Masters employees are very responsive, friendly and professional. They are very knowledgeable and arrive on time. I fully trust them with my HVAC service and I highly recommend them.

Mike was on time, fixed the issue very quickly with my indoor heating system, and showed me how to fix the problem. He also gave me information on their routine maintenance package of how to stay proactive which also comes at a good price. He was very friendly and professional as well. Would highly recommend and I hope Mike performs my next service call as well.

Our technician, Dennis, is professional, knowledgeable and always on time. We have built a good rapport with Dennis and appreciate the outstanding service. Definitely recommend MH&C, and dont forget to request Dennis!

Dennis Maxey did a great job and helped me understand some of the things different from my old system. I was happy I chose masters for my new furnace/ac last June.

Masters Heating and Cooling was here when they said they would be. Wasnt an easy job replacing our furnace, but they did a great job! They stayed until the job was done! Very professional team, made sure I understood everything about my new thermostat before leaving! Thank you!

Blake was very professional and extremely knowledgeable about what needed to be done. I called for a repair, but found out I needed to replace my system. He took the time to answer all my questions and explain the process. I plan on using Masters Heating & Cooling for all my future HVAC needs.

Quickly repaired furnace. Diagnosed within 5 minutes of opening cover. Replaced igniter.

Great service. Thorough, careful, and personable

Masters Heating and Cooling did a great job on our AC and Furnace install. Our installers Duane and Cason were very professional and informative. They worked very hard even though the temperature was in the 90s! They even came out a week before and placed spot coolers to help us get through the high temperatures outside. I also want to thank Dennis who came out initially for the inspection of our old unit. He explained everything in great detail. I would recommend Masters for any AC and Heating needs. Thank you.

This is the second or third time Dennis has checked out my system. Dennis is a wonderful technician and I’ll continue to use Masters Heating and Air.

Very good experience. Thanks so much

Donna made a great 1st impression with me while setting up the appointment. She listened to my concerns and paired me with the technician that she felt would deliver. In comes Dennis this morning at 8am! I greeted Dennis at my front door in a robe and slippers😳 He didnt even blink an eye. Dennis introduced himself and mentioned something that I had talked to Donna about. I needed to be leaving for work by 9:30am! Loved the communication! The whole entire time Dennis was in my home he was professional, courteous (he called me maam!) and prompt.Customer service has fallen to the wayside across the board but I can tell you that Masters Heating & Cooling definitely has the right people with Donna and Dennis!And guess what? I was on time for work! Loved my experience with this company.

Levi arrived on time and quickly solved our problem.

In the heat of summer our AC went out. Overwhelmingly our friends and relatives recommended Masters Heating and Cooling. Within a day someone was out to take a look and we had a new AC in less than a week. They are no pressure salesmen that really want to help you get the unit you need. I will continue to use them in the future, but they did such a good job, I may not need to!

On time, friendly, knowledgeable, competent.

Blake was very professional and knowledgeable. He met all of our needs and made sure our unit was working properly

I’m satisfied

What a pos company and disrespectful ppl that work there. Had a tech come out named mark and he was here for less then an hour. He charged me 300$ and fixed a part supposedly and it didnt work from there on out. There refusing to give me my money back for the poor service the robbed me of the money and fraudulent charge and activity. The secretary was rude as can be and the owner David Mize supposedly he is the general manager he started cussing me out on the phone raising his voice and then he just straight up hung up on me. The technician that came out here we had text messages and he stated that he would give me back my money since the furnace didnt work. Then he quit messaging me and he deleted five to six messages off his phone to make it look like he didnt say something about given my money back what childish people they have working for them. BBB was called and taken farther actions.

Great work got my furnace running again and better than ever.

Trusting and do what they say they will do. What else can you ask for. Thanks Blake!

Masters Heating & Cooling Techs Daune and Dennis, Done an excellent job installing furnace Unit and hot water heater. They both explained the furnace in the unit on what need to be done for future maintenance . Job well done!!!! Thanks Maurice Mack

Blake Rogers was very professional, thorough, on time and efficient as he performed heating maintenance on my home system. He answered all my questions. I will request him as my Masters heating and cooling technician for all of my future H/AC services. Thank you, Blake!

Dennis is an awesome guy who is super knowledgeable about HVAC systems! Thorough, friendly, and an all-around good dude.

Awesome service! Blake was great to work with!

Blake called within scheduled time and arrived on time. He greeted me with a smile and was very professional. He performed his work and was in and out within aprox 45 minutes. I will call on Blake in the future.

Blake arrived early and completed the job in a timely fashion. He explained the details of the service he conducted and pointed out additional maintence steps that I could take.

Reasonable price, good communication

Levi, was very professional and personable as well.... Got the job done efficiently. Thanks.

Blake was quite pleasant and seemed to be very thorough for our annual heating/ac checkup. Wanted to know if any questions or anything he could follow up on. We are very pleased with Masters and their service.

They were on time, friendly, polite, professional. And fairly priced. I would recommend them for all HVAC needs and will continue to use them in the future.

Excellent service and very responsive. Mike Thomas was the technician who installed an air purification (REME) system. He is friendly and professional. He took time to make sure we understood how the system operates.

On time and did the job thoroughly.

Levi was friendly, professional and knowledgeable. I trust my system was properly checked and cleaned.

We just purchased an older home, and as you know, theres always bound to be issues you run into. Mine was a pretty serious leak due to bad piping. I looked online for best rated companies. Masters was top of the list, and reviews were awesome. They came and took a look at what I was working with. I was hesitant at first because the estimate they gave me was definitely out of budget. However, Blake took the time to show me the issue, where it was, and what needed to happen in order to fix it. He explained everything thoroughly and was able to answer my questions. Sure, I couldve hired a Chuck in a truck handyman and paid less, but the extensive work my hvac required I wasnt ready to jeopardize a guaranteed quality fix over money. Masters Heating and Cooling is the way to go everytime!

Mike is great! Friendly, knowledgeable, and a great asset to their team.

Blake came in, troubleshooted, and provided us options in an hour. He was professionally kind and showed great care in his work. We definitely are having him fix our ac problem!

Excellent service. Timely. Professional. Courteous.

Blake was a very nice man who performed the services quickly and efficiently

These guys where great. Would recommend them 2 any one

Very informative and polite 👍

Blake was very personable and he was knowledgeable and professional. He diagnosed the problems and was through in his correction of them.

Great service. Great price. Beat the price from Petermans by about 2 thousand for similar products. Would recommend!

What a great experience from start to completion!! The ladies on the phone Donna and Mackenzie are sweet and professional. Techs Mike and Dennis know their stuff. If you want quality work and a great price this is your company!! Can’t say enough

Excellent service