Honest and helpful staff. Very quick. Years ago I was in a bind, and they helped me out for free. I am very grateful.
Great service and super cool staff!!! Always taken excellent care of our family!
Thank you Marci and Pete. We appreciate you. And thanks to the rest of you.
These guys are awesome! Came out super quick (less than a hour wait) and had my trailer tire replaced in no time!
We took our 2016 GMC truck in for the second set of tires that our truck has ever had. We paid 1200 dollars for our BF Goodrich all terrain tires. The tires were great, however they destroyed 3 out of 4 rims. Attempting to speak to the manager and receptionist proved to be a waste of time. Everyone tried to claim that I must have hit a curb or something....really!?? On 3 out of 4 tires without any damage to the tires!??? Please find someone more responsible to take your vehicle to. These people are not only unforgivable with there level of responsibility for their work, but will try to blame YOU for their incompetence.
I needed an alignment, and my regular mechanic refered me to Jacks. I needed front end parts replaced, and everything needed was explaining in detail. My appointment was made, and when I went back, my car went right in at the time given, the work was done in the time allotted, and communication was great. The difference in handling was obvious. Overall, an excellent experience.
These guys have the best service in the Idaho Falls area. They are fast, friendly and always take care of me. I highly recommend them. JC.
Great service. Friendly and knowledgeable staff. Super honest!
I have been bringing my company cars in here for years and they have been incredible at every turn. I recently brought one car in because a coworker said that the tires were a winter set that needed to be changed out and I was about to purchase a new set entirely because I took my coworkers word for it and they had the opportunity to just sell a new set of tires to me and I would be none the wiser, but when they saw the tires and how they had already been changed to All Seasons and that the tread was fine they informed me immediately and didnt charge me a cent for their time! Incredible integrity on their behalf and left me in awe even to this day! A great place to do your tire business in Idaho Falls!
Great service and fast! For being a first come first serve they got me in pretty much right away.
Very helpful, excellent service and product knowledge.
I got there 10min early and they were wiping down the desk to protect us. Marcy is awesome very nice. Todd was the tech who did my alignment on my 2014 Camaro. Did a detailed job. Drives straight and steering wheel is straight. Got a readout of what it was before and what it is now. Great Job!
Best prices in town! Super friendly and great attitude. Got me in and out in less than ten minutes and really took care of me when a billing issue came up. These folks earned a customer for life today.
This tire shop rocks. For all your car and trucks needs. From tires to front end alignment ball joint replacement, steering pump, breaks, oil change. Tune up. Fast and friendly staff, and Marcie.. mmmmmm. Love that girl.Keep up the good work Jacks Tire and Oil. Located in Idaho Falls.
Best tire shop in Idaho Falls!
Knowledgeable and helpful!
Ive always been treated fairly here.
Fixed my flat tire in no time. Great service
Got a flat tire patched for $13. Took about 35 minutes.
Friendly and helpful employees
We stopped at Jacks because we had issues with our tires and brakes on our RV during a cross country trip from Pennsylvania. We were in and out in about two hours and they were very honest and helpful. I am very thankful for the service and appreciated their kindness as they got us on our way. I even got some good fishing advice and got to shop at Cal Ranch store as we waited.
Got me right in and put for a rotation.
Great service. Les helped us out in a bind. Got us a loader tire during big snowstorm and kept us from being down. Thanks for the great service.
Best tire place 👌 great staff and price.
Todd is amazing and friendly very helpful and knowledgeable. I would recommend Jacks to everyone. Good work and decent prices.
They hardly carry any Goodyear tires.. However they carry alot of other brands, their service managers/sales people are friendly and knowledgeable, and their service is speedy and quality, prices fair, and yeah.. 5 star
Best tire store in idaho falls! Great people to work with.
This is my go to! Marcy is great and they always take care of us in an efficient manor.My low tire pressure light came on before I left town and I had Volkswagen look at it they returned it back to me and said it was fine. On my drive to Logan Utah my light came on again, so I pulled into a discount tire store and they put air in my tires and sent me on my way... My way back to Idaho Falls my low tire light came on again! I pulled into Jacks and I had a nail in my tire! I should have just gone to Jacks first.
After calling several tire stores around IF I decided that Jacks had the best price for mounting my tires.When I went in they were professional, friendly, and fast.And when it came time to pay the bill it was less than what I had been quoted on the phone.I will absolutely use them again.
I love this place! They do quality work and they care about their customers.
Thems speedy bois.
They are there to help people and not take advantage of you they are the best.
This Idaho Falls tire shop is one of those local businesses that I will go out of my way to use. There is a small town feel about the place and the staff is usually pretty amazing. Their prices are competitive and their service is rapid.I recommend Jacks Tire & Oil the next time you need new tires put onto your vehicle.
Kind of a ma and Pa feel. Great shop in town.
Sextons has their vehicles tire needs handled by jacks. Recently bought a vehicle that has a tire with a leak. Sextons sent me over to have them repair it. Told them there was a leak in the tire 10 minutes later they brought it back to me and said... air was low in that tire... Wow great job. Assumed perhaps i was wrong and mabey the tire was just low. Tho... Thats not the case, i figure they just didnt want to find the leak. Terrible service... Ended up getting that tire fixed by walmart received much better service then at jacks.
My husband got a flat on his 2016 Dodge dually Ram truck, on his way to Salt Lake, hauling two cars on a 40 foot trailer. This business opened early for him, had the back dual tire repaired in a matter of 20 minutes. Being a professional driver, we are extremaly impressed with this professional, friendly and courteous business, at a fantastic price, keeping our business on the road.
I have shopped here a few times all 3 times have been less than respectable. First time I ordered wheels 2 years ago. They said one week it ended up being 2 plus weeks before my wheels showed up. Then I ordered another set of wheels for a new truck. They ended up misleading me on the offset and then later would not order the offset I had originally wanted. Then I go in for an alignment. They proceed to tell me it will cost over $1,000 to fix my truck that one wheels is bad and that my ball joints are bad. and also told me one of my wheels was damaged and could not be used. I didnt believe them so I took it to another dealer they checked the ball joints and the wheel and said not they are just fine. So I wanted one more opinion I took it to Quicklane They also told me no your ball joints look great and wheel is fine. This leads me to believe jacks wants your money and will scam those who trust them.
The prices are good, but service is not. I scheduled just an oil change for my wifes car. I would be at work at the time, so I told her to just bring it in at the appointed time. Later she texts me saying it costed more than I told her. I go to look at the receipt, and they didnt just do an oil change like I wanted, they rotated and balanced the tires as well. I get those done somewhere else, so there was no need for that. I believe they saw my wife come in, (a woman) and took advantage of her because she doesnt know what needed to be done. I will not go here again for that reason alone.
Great service with great pricing. Hometown style tire shop, not the big box type. Been using Jacks for years. No complaints.
Fast and friendly. I will return
Jacks always takes care of what I need! Always a satisfied customer!! Thanks Pete and Marcy
Good place. Real cheap oil change, nice folk running the counter. Call ahead and make an appointment.
Horrible... they are rude and didn’t even put my oil filter on correctly so i had to get it redone. never go here... EVER
See Marcy she will set you up a best place for tires in town
Friendly and very helpful knowledgeable technicians. Good place to visit for tire needs for commercial and small vehicles.
Work well done and honest
Great place for all your tire and brake needs. Ive been doing business with them for years and they always do a great job at a fair price!
I have gone to Jacks Tire and Oil for Years. Ive shopped around and tried different places but now I only go to Jacks. The price is always competitive and the service is great.
Always prompt, friendly, affordable service
Excellent service as usual. Will continue to return for tire help!
Always treat me fare.. good people to.
As an independent repair shop owner Ive come to rely heavily on the quality and speed of service here. Great people!
POOR!!!! I asked them to do an alignment on my car which i had lowered 1, and to call me if i would need new adjustable camber links to get it right (totally willing to do). They called after they had done the alignment and said it was done. 3 of the wheels were still out of spec, and the car pulls bad to the right. they charged me the full $80 even when it is written on the report that rear camber not adjustable. They refused to realign after adjustable links installed without an additional $80, no prorate, no nothing! I used to work in the service industry and it boggles my mind that they would feel good about charging for a full fix and not fixing any of the issues. I paid for a repair, not for someone to throw a couple hours away looking at my car, crappy communication, crappy problem resolution, crappy job. WILL NEVER RETURN, WILL NEVER SUGGEST TO OTHERS. I never write reviews, but Jacks Tire & Oil has made this a first for me.
Friendly staff. Great service.
Quick and pleasant people. Clean waiting area. Had me back on the road in no time.
Best and most professional business youll find anywhere. Thanks for all your help.
Staff here always takes great care of us. Weve been using their services for 20 years. Free flat repair and rotation when you buy their tires.
Great place, got in and out in good time.
Very helpful & my favorite place to buy tires. Great to work with & honest.
The people here are not respectful. They try to scam you out of money and they do not honor their warranty. They did an alignment on my husbands car and then two months later the told him that needed a new one because it wasnt aligned and he told them that they are the ones who did the first alignment. They stopped trying to push one on him and said that the alignment is actually fine. Needless to say neither of us will be going back there again
Great service! Great local shop! 👍
Spoke to the front end and they just didnt seem to wanna work. It was a women and she treated us like we were stupid or something.We told her we needed a tire for a 2013 chevy spark. Maybe Im wrong but there is only 1 tire that fits the car, but she kept asking us for the tire size and make and everything about the tire. We asked if she could look it up and she kinda lost stared at us. We didnt catch her name, but finally my husband got on google and said that there was only 1 tire for a 2013 spark, so she finally grabbed this book and looked she said oh yea it looks like there is just one we told her we will go get the tire. She said ok call us and we will order the tire. Its going to take 2 days.Called big O and they took care of us and it was only going to take the tire 1 day to get here. If your thinking about going here dont. Just go to big OS or somewhere else.
These guys rocked! They had me in and out with my pickup in under an hour!
Informative, reasonable prices, and answered my questions.
They are very good at their job
All 4 of my tires were flat on my Lawn Mower, They fixed me up cheaper than ebay.
Good pricing and speedy service! great staff
Pocatello location is a joke wont go back ever again took 3 hrs to have tires mounted and balanced with 5 employees working on it. I eventually did the work my self at there shop
Great experience, we were from out of town and in a pickle and they were honest and helped us out
They are resonable and very nice to deal with
Came in for a nail in my tire. Was taken care of quickly and for a reasonable price.
Good place .... Only thing I dont like is they do oil changes only a couple of days a week its kind of a inconvenience.
Super helpful and always great prices.
Great place to get tires and excellent service
OK...I have a confession to make. I bashed Jacks long ago on google reviews and what I said was nothing but honest to gods truth. However, that review has been deleted by me today! Water under the bridge...buried the hatchet...you get my point. I use C & S auto for all my major auto repairs that I cant do myself and when they said they were sending my wifes car to Jacks for an alignment...I about fell over dead!!! NO WAY, NO WAY, NO WAY!!! Then the C & S service writer explained to me that Jacks has changed faces and management and if I trust C & S, that I need to trust Jacks too! .Ok...deal! My wifes car was done in less than an hour...perfect alignment! Then my old Ford needed major front end work...they all do. C & S did the repairs, Jacks did the alignment...fast once again! This truck has been to every alignment rack in town and Jacks got it right the first time!!! In the past, I have had to go back in to these popular tire shops in the Falls over and over again to get it right. Well, Ive waked into this place 3 different times this month after the alignments, for flats, mounts/dismounts, and repairs, when I swore that I would never step foot in there again. This business won my business back...along with my entire family! Thanks Jacks! Your awesome!!! A+ HIGHLY RECOMENDED
Fixed a bad tire. Fast and friendly service
Fast friendly service.
Best tire shop in town
I love how they care more about people and cars than making a profit off of you. Ill be back again!
Jacks has always taken good care of us.
They were supposed to save the old tires as we recycle them for gardening, plus they charged us $8 disposal fee. And they were supposed to call when done but never didWhen we mentioned it they never appologized
Best service in town!! Fast, efficient friendly!!!!
Been going to Jacks since 2000. Cant beat the service and all prices are competitive.
Knowledgeable staff and so helpful!
Good people and ok prices.
Quick and affordable
Good prices and sercice.
Great friendly people!
Great service
Great people
Good place
Good to deal with
Great service
Awesome service
Great service!
Poor service.
Pros
They were very friendly and got the work done fast when I brought it in for the scheduled appointment and kept me apprised of all the estimates before they did any work or any changes when they were doing the work.