Great experience in the gym and with the company, Sue Brown and Orlando Perez address any issues promptly and effectively. Will definitely recommend this gym to anyone looking for a new fitness home.
Love going hr for the classes, training, tanning and the staff is amazing and so helpful! Gotta give them xtras! ⭐⭐⭐⭐⭐
Best open-spaced 24hr gym with some solid classes!
Great staff. Great gym. Clean.
Great atmosphere with a wonderful and experienced staff.
What makes a great gym is the people. All of the staff and instructors are amazing. You also won’t find another gym in town that is open 24/7 and has as extensive of a group fitness schedule either. If you’re looking for a new gym home, 24e Hsv is awesome 🤘🏻
I’ve been a member for 2 years and it’s been consistently very good. Polite staff, great location, clean facilities. The price is very reasonable with a corporate discount.
When I tried to cancel my contact they said I still owed money. I was month to month. they said I could sign a new contract and I declined. they then took 6 payments off my card without my approval. they then said I owed one more month because they did not receive enough notice. I has to go to bank and dispute the charges. I will never go back to this gym and would not recommend them to anyone. everything was fine until I found a new gym and tried to cancel my membership.I posted a response to 24es, comment on my review, and they deleted it. for the record I was instructed to report to 24e to speak to the regional manager on Friday, to discuss a discrepancy in my account that generated on their part. they then billed my credit card for 6 payments without my permission. this occurred a day AFTER in cancelled my membership without my approval or knowledge. I would not recommend anyone use 24e. the way this was handled was unprofessional and will never use them again.Update: I stand by my review. There are also other reviews, addressing the issues others had when cancelling their memberships.
The gym is great the equipment is very up to date and very clean. They also have very nice staff that is glad to help you with any of your needs
Super friendly staff. It was already very clean before COVID now the staff are cleaning non stop. Great gym!
Ive never had to wait for a machine or bench. Good monthly rate at $25 a month, comes with all the classes and services. Only qualm I have is that they dont have any traditional ellipticals, just the Glide Trainers.
I judge a business by how it handles things when things go wrong. I had a issue with the gym and Jake handled things very professionally. If this gym had worked out for me, I would have enjoyed it fora very long time.Quick update, after working things out with Jake and his team, they came up with a program that fit our needs perfectly and we joined the gym. It’s great working with such fine group of dedicated professionals. Thanks guy’s.
This is probably the nicest gym Ive ever been in.Visiting Huntsville for work, I needed a place to workout one day and came across 24e. Very friendly staff up front and they have plans for short term visitors: $8/one day, $25/1 week, $35/2 weeks. I thought that was pretty reasonable.Once I paid the daily fee, I was really impressed with the gym itself. Extremely clean, dumbbells were organized and not strewn everywhere. The equipment looked like it was brand new. Everything was in working order. Also equipment and dumbbells for serious lifters.I went on a Saturday afternoon, and it wasnt crowded at all. Not sure how it is during the week but I was happy. Was able to use the equipment I needed. Found everything with no issues. I would definitely come back here.
Friendly staff, nice equipment, and plenty of room. Would definitely recommend
Great gym with all the options you could want. The machines are updated and modern and theres always plenty of free weights as well. The staff is friendly and extremely knowledgeable. Plenty of classes.. The energy there is great... People come, work out and go... Its not the roid rage crew that you see at a lot of other gyms..
I love this gym. The staff is really welcoming and awesome, plus the cost is really reasonable and affordable. I especially love the variety of classes they offer. The classes are so fun and motivating, they keep me coming back every day!
Pretty decent but the staff is always late in the morning. This morning we waited 30min before having to leave cause we couldn’t wait for them to get there.
Great Team! Fun, builds ambition, increases emotional balance, encouraging & inspirational! Their group classes are over the top with delivering individual & group instructions while maintaining & growing self esteem. Its a blessing to be treated warmly by the staff and the guests that attend.
An awesome everything you need and nothing you dont gym. It is immaculately maintained, the locker rooms are pristine, they dont blast loud music in the common areas, and the childcare is better than some preschools (very aware if allergies and they sanitize the toys every day!). Best gym Ive ever used and you cant beat the price.
I decided to cancel my membership to this gym after choosing a different gym with more options and it was a complete travesty. apparently no one here knows how to process a cancellation. It literally took 40min and a very frustrated woman taking her frustrations out on me, the customer, to get it cancelled. It was so bad that I had to tell her that your companys internal affairs have nothing to do with me. I just know what Jeff told me earlier today, and I went and got another associates help, Jeff, in processing my cancellation after she wanted to try and get me for $250 to cancel, at first. I stopped by earlier in the day inquiring what it would take, assuming it would only take a second. This experience definitely speaks volumes about how this place is and the staff shows little to no professionalism. Jeff was at least knowledgeable about the process and had to calm down his visually emotional and irate co-worker. Her frantic is definitely unsettling and I wasted 40min of my time trying to cancel something that should have taken 10min max. I wouldnt recommend coming here. The service is just bad. Im paying a $150 fee to cancel a service Im not using and youd think that they would be chopping at the bit to just take it but apparently they would rather waste my time, in resentment. I dont care about what the inner-workings of your dealings with corporate office and whatever, as the woman exclaimed to Jeff about her conversation with corporate earlier. I just need you to not waste my time and know what youre doing. Ive seen none of that and now Im very late to my evening workout that I should have been to 40min ago because of unprecedented levels of unprofessionalism. Wow. SMDH. 5 thumbs down
Very clean and open gym. Even at busiest hours you can still find your own space. Nice clean locker room, could be a little bigger. Biggest plus is the open work out room that anyone can use when there are not classes going on (astroturf, climbing rope, boxing bag, kettle bells, box jumpers, battle ropes, etc.). Only knock is variety of machines, there are a few common types of machines that they do not have.
Absolutely love this gym! Huge upgrade from Powerhouse gym. They have great, clean childcare and the caretakers are amazing with my little ones! They have a great floor plan and tanning!
Great club! Join it, you will love it!
Love the energy and vibe!
So I’ve been a member since before the 24e location actually opened in 2015. I did a walk through while it was under construction and saw their vision for the gym! Most of my coaches that were at my other gym were transferring there, and I wanted to follow them. I really enjoyed this gym and coaches!Since then my boyfriend and I had to moved to a new home across town. It actually became more of an inconvenience trying to make it there in the mornings having to deal with all the traffic to and from.I had canceled my membership in June of 2017. Apparently my “cancellation form” had been misplaced and they were (are) still drafting my account. In October 2017, I went in and they wrote a note for the GM Jake J. to contact me. I had another cancellation form emailed to me. I filled it out and returned. I requested the “GM” to email me back to ensure that he received it, and cc me in any emails of my refund for the last 4 months. I haven’t heard a word. I’ve sent multiple emails and have still had no response, it’s almost Thanksgiving. All I would like is a refund for the months I’ve been charged since June.Update, since I’ve posted this review it’s been resolved.
Had an issue and Management in Birmingham was quick at assist. With a great team of management and a very nice facility I see this place being around for a very long time. Highly recommend this gym. Clean and new equipment, friendly staff and friendly customers too.
They have everything from child care to some of the best Les Mills classes that no other gym offers included with the membership. The staff is awesome and so understanding and so are other gym members they will honestly support you through your journey.
Love this gym! Been a member since it opened. Very open and spacious, always clean, good class schedule and class offerings and very friendly staff
Best gym Ive seen in the area. Sometimes its pretty busy and it interrupts my routine but theres generally enough machines to do another exercise.This is only from around 4:30 - 6:30 pm... The obviously busy hours
By far the best gym in Huntsville. Staff is friendly and helpful and instructors are knowledgable and engaging. I recommend 24e to all my friends. Very clean facility as well.
Nice place. Great range of equipment. Very well maintained and very clean.
This facility has all the potential in the world; sadly it is devoid of qualified management, basically without a staff, and has a severe lack of communication with newbs. It doesnt have enough amenities that gym rats desire; and it doesnt have qualified personnel to help those needing help, to achieve their goals.
Has pretty much everything a weight lifting focused gym should have.I wouldnt say you could do heavy power lifting here. Theres not a pool.There are plenty of free weights, dumbbells up to 150lbs, Smith Machine for those who like it, hammer bench, wheel barrel like squat, some isolation machines most places dont have.They also offer tons of courses for those who want to do aerobics and such.
First off, this place is huge and open. They have everything you want: free weights, machines, cardio equipment, locker room with showers. Also, the staff is excellent. Great experience from somebody who travels a lot.
Hands down best gym in the area! Beginners to advanced, classes for every fitness level and great atmosphere!
Very clean and well maintained gym
This is the nicest and cleanest gym in the area. Machines are washed down daily. Staff is nice and classes are excellent!
Great Gym, Lots of Free Weights, Machines,, Hammer Strength, Knowledgeable Trainers
Very nice and very clean. This place is large with plenty of space to move around. Ive only been a member a short time but the staff is very friendly.
This gym is so nice and clean!! the equipment is always in good working condition and everything is so well organized! I have been so impressed!! LOVE!!
My trainer is great and I seem to hit the timeframes that are not very crowded! Yay for me!
Affordable and nice equipment, but not enough air movement. Edit: air movement did not improve. Equipment isnt sanitized often enough.
Got a online pop up of this gym so I decided to check it out. Wanted to know what the monthly fees were, but you had to filled out an online form to get that information because it wasnt on the website. They said someone will get back to me. Its been over a week and I havent heard anything yet. Guess Ill go to planet fitness. At least I know what their fees are.
First when you offer free trial people shouldnt be waiting at the door for 30 minutes because oops someone didnt show up. Second this is addressed to management when a possible customer calls you what you do is call them back. You never called attempted to address my issues. I guess a smile and ignore would suffice when it comes to your personal policy. I am still waiting to hear why any of my issues could not be addressed. And if a pit stomach knee Jeri reaction to this is to build your business up and tare me down because of your mess up then for get any response. For 2 days I used your gym I followed policy and been decent. Shows where your loyalty lays when it comes to the customer.
Great gym very nice equipment, do agree with some reviews on here could use more space but over all nice place to get a sweat going.
Excellent club. Stopped there for a single workout when in town. Great equipment.
Great gym and staff I appreciate it
I love that the people are here to do work not be seen. GREAT gym!!
Great, open gym with a lot of honest people just trying to get / stay fit. Trainers here are amazing!
Love the classes 😍 Every thing is clean and organized all the time. Great, new equipment, is 24/7 so it surely works for any schedule.
Nice CLEAN facility! Awesome equipment and friendly staff. The group fitness classes here ROCK.
Love this Gym, big locker rooms, lots of showers, large selection of free weights and machines. Mornings are not too busy which is why I love this gym.
Great club for a quick work out. People are very friendly.
I am a member love the gym love the staff. I dont feel pressure or intimidation. A lot of the other members are friendly and helpful 5stars
Lots of weights, classes and nice folks. Good vibes all around!
Clean equipment, lots of machines and free weights, good kid zone, lots of class options, clean large locker rooms, personal training and nutrition services offered all for good prices.
Great gym, nice people. Highly recommend gym and the personal trainers. Clean with lots of space.
Clean and state of the art equipment. Knowledgeable staff. Personal trainers are data and processed driven.
One of the nicest gyms out there. Its always clean and the staff is very friendly.
Clean, welcoming health club with plenty of weight and cardio equipment.
Great price and a relaxed atmosphere to get into better shape... Great customer service and always a trainer to ask a question if needed..
I enjoy coming to use the Inbody machine once a month. Its 10 bucks (for non members) but if you are trying to lose body fat and would like to keep up with the results come try it out!
Great workouts but they need more evening spin classes!
OMG! I absolutely LOVE this place! The class schedule is awesome!
Member since they opened. Supposed to have some more amenities that still have yet to become available
Clean and availability is great. I like to work out at night.
I love this place. Great facility and affordable membership prices.
24e has a very clean environment and great equipment
The best gym in Huntsville, its great to be a member.
Helpful staff and wide variety of machines and weights for beginner or expert.
Great place to get the early morning workout in
Plenty of equipment and dumbbells go over 100. Also good mixture of people, not just one type of person.
Friendly staff, clean workout area, awesome classes and instructors. Josh is my favorite so far!
Nice place but doesnt offer tanning
Not a bad place to workout, spacious
Clean facility, great equipment, love the energy
Awesome gym! Plenty of space, tons of free weights, and very very clean!
Great gym, plenty of free weights and machines.
I love this gym and the classes are amazing 😉
Friendly staff, clean, well stocked equipment, classes available.
Had everything you need no matter what your goals and is 24 hours!
Good staff, great equipment, and everyone there is nice
Nice clean location with a great staff
This is a great gym.
Very good equipment and good place to lift
Great, affordable health club
Friendly staff, clean facility, quality machines. Cant complain.
Very clean and attentive.
Great gym
Great gym, great equipment
Great equipment and classes
Best gym in Huntsville or Madison
Great classes, friendly staff,
Wish they had a Sauna or Jacuzzi.
Great place
Great gym
This place is terrible