First time here (2007 Matrix 119,00 miles). Rick took the time to patiently walk through and explain in detail the various needs for my car, both immediate and longer term maintenance. I never felt rushed and received an honest evaluation that has made me resolve to never taking a car to a dealership for service ever again. I would not hesitate to come to Sarno for all future service. Cant recommend enough.
Rick is the best. Great customer service. I brought him an RX300 to look over. He was honest, and upfront about what he found and advised me on what should be fixed or replaced. If I every get a Lexus or Toyota, I’m bringing them to him.
Best Lexus service center in Orange County.
Best Lexus mechanic in town!
Rick Sarno is the best! Honest, smart, dedicated to service and his profession. I have brought multiple Lexus and Toyota vehicle to Rick for maintenance. He never overcharges me, always delivers, is prompt and courteous. If I could give him 10 stars, I would.
Great customer service and great prices... this is definitely my new mechanic...
Had my Toyota Camry serviced. Charges for repairs are lower and reasonable compared to those charged by car dealers.
Great mechanics. Honest and knowledgeable.
I found a great mechanic.
Awesome and Honest!