user
Octopus Car Wash Plant City
1503 S Collins St, Plant City, FL 33563, United States
Appearance
Octopus Car Wash Plant City

Comments
An
Review №1

I pay $38 monthly for as many washes as I want. Great deal as I like to keep my beautiful Challenger clean. At 1st it was great they have something scrub a little, you drive through the auto wash then they hand dry and do tires was always bright and shining. The last 2 times I went.. not so much. Still dirty around the tag, the front bumper ect. They better step it up or Im stepping it out!

Je
Review №2

This place was good, now it’s trash. I paid $17 for this. Biggest rip off. I will not be going back. A $5 Mobil gas station wash could have done better. They were a full service location but I guess because of COVID they don’t do interiors now. And apparently prevents them from getting the exterior of your car clean too.

An
Review №3

The line boss always has a smile on his face for you! Quick and easy in and out. Love the upgrade they did.

Ki
Review №4

I thought they’d at least vacuum the floor properly. They vacuumed my front seats but barely touched the back floor and they didn’t vacuum the seats. Also the inside of the windows in the back seat weren’t even touched 😐. It’s still dirty. I could’ve paid the less elsewhere for a better job. Terrible car wash. 🗑 would highly not recommend.

Dy
Review №5

I used to come here all the time and they did a great job. Now it’s trash. Employee are rude, every time I get my truck back the rims are dirty, the tailgate doesn’t even look like they touched it. The tire shine is unevenly applied. And the windows are just smeared not even cleaned. If you want to better car wash go to Walden Lakes car wash or the new one by Lowes

Ma
Review №6

Nice equipment and well stocked stations.

j3
Review №7

Well, I love coming here to have my vehicle wash and clean.Unfortunately, they stop doing the interior cleaving service. I wish they can bring that service back ........ PLEASE BRING THE INTERIOR CLEANING PACKAGE UNLIMITED

Th
Review №8

This used to be a good car wash, the only one we used. It’s terrible now. You ride through, no one cleans bugs off anymore, and they half way dry the car. I just went through, when I got home and saw how the truck looked, I re-washed it at home myself. Whatever tire shine they use will sling all over your car too.

Al
Review №9

Shout out to the short spanish O.G drying the cars, always has a smile on his face even on the hottest days.

St
Review №10

This car wash Ill give them three stars going to play next really say is they can do a better job at drying off your car and get in the dirt office

Ro
Review №11

Thanks awsome place to wash u cars love it you got everything u need

Je
Review №12

People are very reasonable and employee are hard workin people

we
Review №13

I have been an eleven year customer. That ends today! Worst wash job ever. Bugs still on windshield and dirt still on hood and all surfaces. Rain does a better job. Octopus car wash is truly not doing a car wash.

Ba
Review №14

Really surprised how this location has changed. Usually going more self service is a negative thing, but here it gave me a chance to better detail my truck, and for the first time my windows were not streaked.

ja
Review №15

Put the brush on the front of my bumper & out of there that quick

Du
Review №16

The place was awesome but now that is is a self service. I refuse to go there I dont know who made the judgement call on this one. I am now using Walden Lake Carwash-1414 S Alexander St, Plant City, FL 33563. I just hate doing it myself especially after working and being a mother of three. Sorry but not sorry.

Ma
Review №17

Octopus Car Wash offers more than just a car wash. Their employees are welcoming and attentive. After my car was washed I returned and asked about improving the luster on parts of the exterior hard plastic flushing that ran at the bottom and length of the car. One of the managers, Jay, was quick to look at my car and add some special attention to the car that gave it a fresh and detailed look.Thank you Jay and the Octopus crew.

Ke
Review №18

If u want tire shine sprayed all over your car for $20 this is the place...

Sh
Review №19

Didn’t vacuum or clean the inside. Said they don’t do that for $20.00 ... guess I am to old to expect a job well done. Rude people there. It’s not about a grown man to do it right ... it’s about a man grown. Big difference...nobody seems to want to take care of the widows any more. If I was able to do my own car cleaning I would . Never againWhat is more important is that nobody at this Business will step up and take ownership of a customer’s problem and resolve it. It seems it gets passed down 10 times until you get a dial tone. So happy that I was raised better and when I was in customer service I solved 99% of my customers issues. I am very proud of my service to properly help people for 43 years.

Ch
Review №20

Nice wash & dry! Miss vacuuming!

Pa
Review №21

Very fair prices and jist had a major upgrade, maybe because a new carwash is coming by lowees

De
Review №22

Great service, friendly staff.

Ch
Review №23

The friendly staff at Octopus Car Wash is serious about customer satisfaction through their diligent efforts to make you proud of your clean car. For value, great pricing, and quick service, Octopus is a great business and one the locals here in Plant City support regularly. They also have specials to save you money for your loyalty.

An
Review №24

Appreciate remodely! Employees considerate. Blessings

Ch
Review №25

I come here once in a while to get my Jeep done and a girl named Abby I went to school with always does an amazing job on it. She is very friendly and has always had a good spirit and never let anyone down. I hope to see her become a manager at this location because it would be a blessing for her and the people who come here.

Da
Review №26

Hadnt been in a while got the best wash, thinking that 20 dollars they would vacum and wash the car but it was all automated and you have to vacum yourself only thing that they do is hand dry the car

Ho
Review №27

Well I don’t have any complaints at all I’m writing to let you know your staff is wonderful and I’m very happy I decided to change my car wash I use to go to Walden Lake car wash but I wasn’t to pleased with there services.Also the service I received from the young light skinned girl with curly hair at the register was a pleasure she really made me feel very welcome and she was telling me about the different plans I can get and I’m going to talk it over with Mr. Compound and we will definitely be in to get our plans started.Again Thank You And God Bless You AllMrs. Compound

Br
Review №28

I visit here frequently and they usually do a pretty good job washing my car. When paying the cashiers have always just told me the total and to have a good day. I went last week and Manuela was the cashier. She went above and beyond. She is the best cashier they have ever had! I was asking her questions about products that they had for sell and she was very knowledgeable. She was also friendly and engaging in conversation.

St
Review №29

I have been going to Octopus Car Wash for 10 plus years. It keeps getting better every year. From the updating of equipment and services offered to the package pricing like the monthly car wash service. Not to mention the staff is friendly and do a very nice job. I particularly like their express car wash option. I highly recommend Octopus Car Wash in Plant City.

Im
Review №30

Okay I didnt hate it, but I have been paying for an outside and inside wash. They are shut down to outside wash only. I went from about $40 a month to a whoopee $30 a month with no vacuuming no interior cleaning at all. Im not happy with it. I can squirt down my car with my own hose.

Ke
Review №31

Updated review - they now have a monthly car wash service for a reasonable price. I have 2 issues preventing the 5 star rating.The first issue is just me being picky, but its my vehicle so i retain that right. They must put a sticker on your windshield to become a monthly user - and thats all well and good, but the manager MUST be the one that puts it on - i pleaded for the right to put my own sticker on my windshield because if it was messed up, Id have to look at it daily. Naturally, the manager put the sticker on my windshield VERY crooked - and it is now something that angers me when i see it... mind you, i am very picky about my truck - so this may not be an issue to everyone.Second reason i did not give 5 stars - they have 3 monthly packages to choose from all ranging in price - i picked the highest tier because i thought it was the best deal. I only get the highest tier was performed once out of every 3 or 4 washes - the system is not automatic and an employee must select your wash with no knowledge of what package you purchased. I have spoke with a manager about it multiple times and they blame it on another employee and move on.So - perfect 4 star performance - i highly recommend selecting the lowest tier monthly car was because that is most likely what youll get anyways - no need to waste money.

ra
Review №32

I take my big ole suburban and they were about five times a week they get the whole thing clean every time wipe down take extra time in the love bugs I appreciate that great people therefore I gave them five stars

TJ
Review №33

Great service. Great price. Friendly staff.Update 9/12/20 They stopped doing interiors so they are no longer full service 👎which really stinks because they used to be a great place. I left and went to Walden Lake car wash they do full service.

He
Review №34

There prices went up, not fair they will lose business. I will be using my own water and soap from now on.

Ch
Review №35

This is such a great car wash ! I have been going here for years. A girl named Abbie who does my car everytime I go in does an absolute amazing job, I would love to see this girl become a manager for them. Everyone there is so friendly and awesome.

Na
Review №36

Jay (rude as hell)at the detailing side says new policy dictates they close at 3pm only drive tru car car wash available.You guys should really update your hours.Sounds like jay calls the shots not the owners anymore. This place used to be very good but its gone down hill ever since then, probably wont be back anymore used to take 3 cars to get fully detailed, but i guess theres gotta be other places out there worth a shot.Thanks jay for making that decission for me.

Li
Review №37

Weve been coming here for many years. The staff makes you feel like family. Super friendly and they want to make sure youre happy. If you have an issue, they are great to resolve it. Our vehicles always look great after visiting Octopus Carwash. Thank you all so much for always doing a great job!!

Ju
Review №38

Octopus Car Wash always does a great job on my truck! From the moment, I pull in they make me feel like they know me. Their sitting area is comfortable as well with plenty of seating and TV in case you want to catch up on the news while you wait. Typically they turn cars around very quickly based on my experiences from other car washes. I really appreciate that one of the supervisors personally inspects the vehicles prior to raising their hand that the truck or car is complete. The folks do a great job, but it’s easy to miss a spot here and there and the detailed eye of the supervisors normally catches those items. Very rarely do I find my truck not meeting my expectations and on the rare occasions where it might not be quite right, they go above and beyond to address whatever the issue. Recently, I brought my truck in after making my way through some of the road construction in rain. My truck looked like I’d been driving in the mountains. Despite their efforts, the supervisor noticed that some of the residue didn’t come off completely at the bottom of my truck. I honestly hadn’t even noticed it when they called me over and I went to get into my truck, but she quickly stopped me and let me know she needed a few more minutes to get it all wiped down. It was a bit worse than I imagined as it took her a bit of time to have it clean enough to meet her expectations. She apologized and comped me for my next car wash. I really appreciate her taking the time like that because although I didn’t notice it initially, I’m sure I would have as soon as I got it to my next stop or got it home. Her attention to detail made me feel very valued. You don’t find that kind of customer service in a drive in car wash and it really demonstrates that Octopus Car Wash is a step above the rest. I’ve been bringing my truck to them for years and will continue to be a loyal customer.

Br
Review №39

After cash wash they make sure vehicle is dry by hard dry.

Je
Review №40

My truck is over five years old. Every time I get it wash with their ultimate and travel back to my home city, all of my friends and family asked did I buy a new truck. There professionalism is one of of the beat in the business.

Ke
Review №41

Extremely dissatisfied! Got my truck hand washed, detailed, and waxed. Paid $188, and they wouldnt even wash the backside of my rims! Water marks all over the windows, and wax streaks everywhere! Still had dirt inside the truck! I will never bring my vehicles back, and will tell everyone to find somewhere else to go! Not worth a dollar!

Er
Review №42

For a DIY car wash, this is my new favorite place!! Simple to use with a debit/credit card and it doesnt rip you off on time...I went through the entire spray process and foam brush...cost me $6! This is my new weekly stop!

Kr
Review №43

Quite but they did a great hand wash and wax

Jo
Review №44

This is an amazing car wash! Everyone is very friendly, and the service is quick. One of the best employers is a girl named Jammie She cleaned my car quick and did an absolutely amazing job! Definitely reccomend this place!

Vi
Review №45

I am a frequent user of Octopus Car Wash in Plant City but had a terrible experience today. I went in specifically to get the love bugs washed off of the front of my car and windshield, but came out of the wash with carcasses still attached to the front of my car! I had never had a terrible experience until today. Love bugs are a known pest here...machinery should be able to get the dead bodies off! Taking my business down to Oasis next week for my next wash.

D
Review №46

Fast and friendly staff, well kept facilities

Si
Review №47

It was great

Br
Review №48

Even though I never gotten my car washed here but my daughter used to be the cashier . And she would always tell me how she loved it. And I’ve seen the mangers when I brung her lunch they were such gentlemen from what I seen when I went there they are a great car wash that’s why they are so busy all the time ..

Je
Review №49

We have been coming to this car wash for years and they do a great job detailing. If you use the self service car wash dont waste your money buying the 20$ wash, it gives you the wrong wash about half the time. Other than that the employees are great and try to make it right.

Cr
Review №50

This is an amazing car wash! Everyone is very friendly, and the service is quick. One of the best employers is a girl named Abby. She cleaned my car quick and did an absolutely amazing job! Definitely reccomend this place!

Ja
Review №51

If you’re looking for a trustworthy, fast and clean car wash, this is the place to go. They are fast and thorough. I have been a happy customer of Octopus for about 5 years. Charles and his staff will always get the job done. Definitely a 5 star car wash.

Ma
Review №52

They have reasonable prices, a good selection of accessories to buy, and a nice waiting area. I once had them prepare my car to be sold. They did a great job.

Da
Review №53

Thanks towards Jammie Meeks, for being very helpful wit my experience at the octopus car wash n Plant city Florida. Everything that was done towards the cleaning was above my expectations..Gladly I gotten to return. Really if it wasnt for thee manager Jammie Meeks, I wouldve never came back.. she goes above and beyond to satisfy her customers with all out respect and care....

Sc
Review №54

Charles treats me like family, great guy and loves his job. I have been a loyal customer for 14 years, very satisfied! If you ever have a question or an issue, just ask, you will be satisfied.

Je
Review №55

Decent wash machine. Car comes out pretty clean. They hand dry your car too! They also offer a $20/month unlimited wash plan, which pays for itself if you need to wash your car frequently.

Ka
Review №56

I wont go anywhere else to get my truck washed. Everytime i pull in Im immediately greeted with smiles, everyone is so friendly. Ricky and Charles are extremely helpful and really go the extra mile to make sure everything is done properly. I do the unlimited monthly plan, its 100% worth the money.

EM
Review №57

Very Honest people! Got my car detailed here and they found a significant amount of cash I forgot about completely in the car, they brought it to me! I was pleased! I forgot I had that cash at all!It was a very pleasantly surprised!I thanked everyone involved and I’m very pleased with my expirence today!

Po
Review №58

I love this car wash! I have a monthly plan and go every week! They treat me like a new customer every time!! Great service and attention to detail! Highly recommend this place!!

Ca
Review №59

This establishment is awesome! They will take such good care of you. They are through and efficient. Take advantage of the monthly packages! Very much worth it!

Pa
Review №60

In my experience, they are more thorough than most. They have many packages to choose from that fit your budget as well.

Sh
Review №61

Minivan still dirty and wouldnt let me take it back through unless I pay again but its their car wash that didnt get it clean.

Fe
Review №62

They are a very good car wash with excellent service and already have amazing employees, good prices and work everyday . They are the BEST in neighborhood. I am really satisfied. Thank you guys.

Ga
Review №63

I spent $39.50 including tax. I very unsatisfied on the job that was done. I expected my interior to be cleaned better then it was. There are spots that were missed all over my car. It is very noticeable. My cup holder was completely missed. I had to ask one of the employees to wipe down a spot on the trunk because it was completely missed. I watched the guy skip that part. There is still dust in my interior.I went during my lunch break by the way.

Su
Review №64

It may take a while in busy season (up to half an hour)if you do full service, but they do a pretty good job and are friendly

As
Review №65

We paid to have my car completely detailed and we were not disappointed! They were able to make my car that was destroyed by 5 kids and a vacation to the beach look new! The staff was courteous and fun! We will definitely be back!

Kr
Review №66

I can never get another car wash place to get my car cleaned as well as octopus does. They always do a phenomenal job. Well worth the money!

Am
Review №67

Best Carwash Ive Been to Yet!! They Make Sure You Leave Happy and Treat Your Vehicle as if it Was Their Own! Everyone There is so Friendly. Love This Place!!

Me
Review №68

Octopus Car Wash is my go to car wash. I have the monthly wash package and go a couple times a week. The staff is always friendly and their attention to detail is amazing. Their equipment is reliable and I’ve never had any issues. A+++++

Sh
Review №69

Quick service. Friendly staff. They do a great job on my car.

Wi
Review №70

Dont like the new set up paid for a service that I had to go home and finish myself. Want use again will go to the other place in town that still uses employees and does a better job

Sh
Review №71

I highly recommended Octopus Carwash. I have the monthly membership and I absolutely love it, my car is ALWAYS CLEAN and the price is pocket friendly. The staff is also amazing, they not only do a great job making your car look beautiful but they are super friendly and aim to please the customer.

Dr
Review №72

The Octopus car wash in Plant City, Fl is okay. Ive brought my two cars here for washes and waxes in the past and theyre great. They really know how to make the car shine. However, in a more recent experience, I paid $200 for the full gamut and what I got was the quality of what my 8 year old could provide in terms of detailing. They detailed the car with a high-gloss detailer that left my interior slick and overly-uniform. Almost like they detailed with Tire Wet or something. Not only did I have to re-detail the car myself with my own materials, I am now left with 2 close-up spray markings on my dash. I called today to speak with someone and they told me to bring the car in. Which is cool. Unfortunately am out to work before they open and do not get out of work until they close and I have to commute to Orlando. The lady I spoke with took my name and number and said the manager will contact me. Well see if they do. Ill update with pics and more comments after the manager reaches out to me.

St
Review №73

I use to think this place was okay, but since they added the express lane if you go through the other lanes, which you have to to get the bugs off your car, you have to get at least the 20.00 car wash. They use to do it before for the 10.00 car wash. So I paid the 20.00 to get the bugs off and all that is done is the outside of the car, just like the express lane and they didnt even get them all off. I didnt care as much about the front as I did the windshield. Will not be returning. Better off spending same amount for a hand car wash.

Sa
Review №74

I have been a member of this place for almost a full year. Very nice staff and when vacuums are breaking they are quickly fixed! I highly recommend getting a membership here!!!

Mi
Review №75

Today 9.29.2019 I got the basic wash. This is a $19 service that wipes off interior dash, vacuums floors and wipes down car after express drive thru. The staff was arguing when it was really busy.

Di
Review №76

My wife used to work for them one the best jobs she’s ever had ! She loved her job there and her customers .. also the best car wash in plant City ..

Al
Review №77

Not only did the car look great but best of all was the professional and friendly staff. The price was right the service was great this is the type of place you want to bring your vehicle for top of the line interior and exterior cleaning! A lot of people think that car washes are all the same but this is the type of place that proves to everyone that is not the case. The Octopus Car Wash is number one.

Be
Review №78

Free vacuuming and free mat cleaning when you get a car wash! Really like that factor because most places you have to pay extra for everything.

Sh
Review №79

Always great service!!! Awesome attention to detail. Fantastic group of people. This is our go to car wash.

Je
Review №80

Jay at this car wash said, “your business doesn’t matter to me” he was the manager on duty when I told him my truck bed was full of soap. He kept telling me to get out of his express lane and leave.

Ma
Review №81

Octopus is great! Jamie took extra care to clean areas to make sure I was fully satistifed! This is the best car wash in Plant City.

Ma
Review №82

Great customer service, well priced. After being laid up in hospital over a month, they credited my account. Very happy customer here :)

Ep
Review №83

I keep trying to go back to them because it’s convenient to my work location and they are quick but I’m always disappointed. I went today and got the “full wash” and it was barely that. I wish I could post pictures. My center console wasn’t cleaned at all, my main console still has dust and fingerprints all over it, my door jams and my tires are not clean. Keep in mind this is a 2018 car so it’s not beat up. Not happy at all.

Je
Review №84

I like this car wash, but if you get a quick wash they seem to not pay too much attention to drying the outside.However their equipment is fairly now so the machines do a great job.

St
Review №85

I’ve been going to this car wash for 13 years. They never disappoint and always make sure your car is done right.

Ch
Review №86

Best car wash in the area ❤ Charles he always has a smile on his face. My husband Tim and I travel from Polk County where we moved too and still come back here. Treated like family.

Su
Review №87

The staff and management are very nice. I get my car detailed on the back and Rosa does q amazing job. I dont take my car anywhere else.

Br
Review №88

This was my first time here and Im very disappointed. It cost about $18-19 and when I came out when they were finished I immediately noticed debris still on the exterior of my car and the interior was worse. They vacuumed the mats but did not wipe them and they did not vacuum the center console at all. There were very obvious crumbs and dust on the console. I am upset and feel it was a waste of money. I do not recommend anyone bringing their car here.

Na
Review №89

Octopus Car wash in Plant City is amazing. They always do a great job on my car. I have a monthly plan with them and I take my car there every week. They do good work!!

DC
Review №90

Best in Hillsborough county. Going there since 2002.UPDATE: As with everything these days COVID19 has turned a great company into a joke!! NOW, all you get is a kiosk type car wash and a couple clowns that dry off a couple beads of water! They dont take their time like back in the day, nor any attention to detail. From my recent (2 days ago) experience your not getting the all the benefits for what your paying for, SHAME!!!

Ro
Review №91

I have taken our vehicles to Octopus Car Wash on 3 occasions. I paid for the express detail package twice and the express detail and wheel special once. The first 2 times I had to bring the vehicles back. Window cleaning spray was applied, but not wiped, the interior was smugged with black residue, parts of the interior hadnt been cleaned, the wheels had not been touched when I paid extra for the wheel special, no scent was placed in the vehicle and several points of the body were not cleaned because the machines could not reach them. My third visit was no better. I checked everything before leaving and called out all of the mistakes to the staff. I got a lot of dirty looks and even worse a half@ss effort to correct the problems. I approached what I was told was the manager. He apologized said we are trying and walked away. Each of these services have a price in excess of $50. I consider this a premium price and I expect a premium service.

Ja
Review №92

Very happy with the job done on my old truck. They clean seats,carpets and came out better than I tough, I believe Yolly was the person working on my truck. I can say job well done,will come back,thanks.

Ma
Review №93

Very disappointed. After I left I noticed my car was not properly cleaned. I was told they would vacuum the inside and the trunk. The trunk was never touched any inside whats not clean thoroughly. I will return tomorrow to see if they will complete the job that I paid $31 for.

Je
Review №94

Thanks to Charles and Ricky, who give great customer service, always friendly with a smile. Always make sure the little details are taken care of on my and Normas Sienna and Tundra. They and their team are the reason we keep coming back!

Ka
Review №95

Love this place! Honest, courteous, and friendly. They always do a great job on my truck. I have had the monthly plan for years.

Ki
Review №96

Toni did an excellent job, she kicks butt and was working hard she hoping from car to car trying to help others ( coworkers ) bravo to her great work effort in the blazing heat thank you so much

te
Review №97

Friendly staff, great prices, and awesome service. One attendant, Jammie I belive, was super helpful, verry friendly, and had a great hussel. What ever you are paying her it is not enough!!

Ka
Review №98

My car is clean everytime. I would give them 5 stars but everytime I go there there is spots that were missed and if i washed my car myself i could have gotten these spots but over all and they dont take long

Ka
Review №99

I took my car there today and after the wash was finished, I noticed that I had a few crumbs still in my cup holders. A nice man came back and pretty much detailed the remainder of my car . I would definitely recommend this place!

Ma
Review №100

I paid $39.99 to have their supposibly exceptional cleaning done to my car. There were only 2 other customers there besides myself. They told me my car was done and when I opened it they did a worse vacuuming than a 5 year old. They did not wipe down the doors and the mats had literal dirt and rocks on them. They argued that they cleaned it and then I got the manager who had they fix it. It was slightly better but as the employees made faces and talked about me as I was approaching my car I decided to call the $39.99 plus tax I paid a loss and leave .First time and last time I will go there .Lazy staff and management with low quality service expectations .

Information
24 Photos
100 Comments
4.1 Rating
  • Address:1503 S Collins St, Plant City, FL 33563, United States
  • Site:http://octopuscarwashflorida.com/
  • Phone:+1 813-754-0777
Categories
  • Car detailing service
  • Car wash
Working hours
  • Monday:7:30am–7pm
  • Tuesday:7:30am–7pm
  • Wednesday:7:30am–7pm
  • Thursday:7:30am–7pm
  • Friday:7:30am–7pm
  • Saturday:7:30am–7pm
  • Sunday:7:30am–6pm
Similar organizations