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S & J Storage
412 Wilson Rd, Humble, TX 77338, United States
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S & J Storage

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Ph
Review №1

This place has lots of room for improvement! Including the waiting room that is in a dusty filthy garage with NO AC! Unfortunately I had to do business here. Hope I never go back!

Wi
Review №2

Quick and nice people. Not a bad experience after having vehicle towed

WW
Review №3

Very organised. They are just a storage lot and not the towing company

Ho
Review №4

We were on Main Street in Humble, sitting at the left turn, red light. The driver went around us and made an illegal left turn at a red light. Then, proceeded to drive on the wrong side of the road to pass traffic, so he can go through the railroad crossing arms. Truck #787, had no lights on and does not have the right to drive like the law!

ta
Review №5

Worst customer service ever!!!!!! They hang up in your face for asking questions. Clearly the job is too stressful for them. I wonder if they will keep that same energy when I actually go get my car.Towed my car without any visible red and white towing signs. I’m going to make them pay and fix my damaged car.

Ke
Review №6

If your ever in the Atascacita/ Humble area and find yourself in need of a wrecker, give this company a call you wont regret it. Best trucks,best people,& best prices!!

Ri
Review №7

My vehicle was stored here due to illegal parking, witch I understand 100% and willing to accept my consequences. I arrived at 21:00 and the storage was closed, I called a number on the entrance wall and Jose picked up the phone half asleep. I stated I was there to pay for my vehicle to get released and he replied with “the office will open again at 09:00”. After a trade of words to explain to this man that I needed my vehicle he finally said someone was going to be at the storage in 5min. I don’t understand the reason to give us a hard time. Seems like all towing industry companies are a** Hollis!! Their service sucked and they should really look into getting more professional personal.

Da
Review №8

Caleb was phenomenal. A sincere great person. If you ever need a tow company he is your guy.

Cl
Review №9

Fast service

Br
Review №10

We had our vehicle towed here bc they said we were parked over the line at our apartments. When we called to find out where our vehicle was the owner was very rude. When we got to the office the receptionist was rude right off the start and does not have customer service skills at all. If you need a wrecker I do not recommend using them at all.

Ma
Review №11

Very kind and responsive people. Its not any doing of theirs if you got towed, so treat them with respect and you will get the same back. Met us immediately after being towed and helped us in explaining the charges behind the tow in a well documented manner.

Mr
Review №12

Car went to this facility after my wreck. They were very helpful with process. I was nervous before arriving after reading reviews. Lady at front desk walked me to my car explained what i could and could not take. I would say it went smoothly given the circumstances.

Co
Review №13

Tried renting a unit, the unit they gave me 3 times in a row was already in use, their system wasnt updated or something like that. Finally gave up. Nice enough staff, though.

Jo
Review №14

They are thieves by towing my car out of the local high school lot where I teach. I park legally and is with a parking permit. They are also greedy by trying to charging me $188 including the daily $20 and it was not even a full day. They only had my car for a couple of hours leaving me no way to get home. They are also unprofessional.

SA
Review №15

The people they hire here are very rude with a nasty attitude. Worst people to ever be in contact with. Very unprofessional!!!

Ho
Review №16

Super Helpful Great Price & Fast Towing. Really Highly recommend them for Towing.

Ha
Review №17

S&J is happy to threaten the lives of your kids by speeding through your neighborhood on Saturday morning at twice the posted speed limit. Rushing to the nominal fare is not worth damage to your trucks and a legal suit if you hurt someone. As a business owner myself I wouldnt tolerate it but I would also discuss these matters on the phone and not hang up on them like a punk child. I hope you fail in all your endeavors.

Ju
Review №18

Niceeee

Th
Review №19

Go get a real job !Your taking up unnecessary space with your presence

NA
Review №20

My truck was stolen a few days after i lost everything from hurricane harvey and ended up at this storage lot the lady at the front desk was extremely nice and helpful but the business owner would not even meet me in the middle or help what so ever and is requiring me to pay 600.00 to get my stolen truck back which was stripped of what i had left from the hurricane. no compassion

Ly
Review №21

Unprofessional and they will take advantage of you. Dont sign anything if you are unfortunate enough to have them tow your car.

Sh
Review №22

I would not recommend this company to anyone. Honestly I do not know how they are still in business! Angela the lady who works the front desk is the rudest, most unprofessional, unpleasant, unhelpful and many other words I am just going to leave out. I do understand it is a place of business and we have charges to pay for the services provided. I was disrespected and degraded by this woman. Yes, she let get a couple things I needed on a Saturday, but told me “rules is rules”. It says call complaint line and has her phone number.—AT ALL COST AVOID THIS PLACE—The wrecker driver picking up my car did not even want to stop at this place!

Ju
Review №23

Sister surgeons next door is very good

ta
Review №24

We were yelled at the moment we called to obtain our car, they started offering solutions that they later charged for,the amount of yelling that was involved was to the point of verbal assault the level of professionalism was none they argued instead of assisting they should not have any accreditation with the BBB cause they do not represent quality service at any level. when asked to speak to the owner or anyone in charge they with- held information and lie about who is in charge form the time i spoke on the phone to the time i set foot in the facility it was told a different person was in charge. I was hung up on when i asked them not to yell at me and demanded customer service. this business is HORRIBLE!!!!

Jo
Review №25

Horrible staff. My truck was towed for not parking in a visitor parking spot EVEN THOUGH THERE WAS NONE AVAILABLE.

Am
Review №26

I was in a wreck and Amy made sure to check my vehicle and showed me the damage before it was towed. She went above and beyond to make sure I was taken care of and even gave me a ride home.

St
Review №27

They stole items out of nephews car. Besides the chain mail key chain that ended up missing from his keys, his new ecig/mod that was itemized on police report also came up missing., went in personally to get my stolen items back, spoke with a gentleman by the name of Lesley and office manager IREAN, neither was too concerned T. VANGORDON was his driver. They dont seem to have there paperwork in order due to outdated information they have listed with state. Now I get to spend the day filing Texas Department of Licensing and regulation. These bandits are just another set of vultures. Use caution with personal items in vehicle that have any value cause they mite go missing.

Da
Review №28

My car was towed there after my accident on a Saturday. I went the following monday to retrieve my personal property. and was told that if its bolted to the car regardless of what it was i could not remove it till the adjuster came out. then car gets moved to IAA tuesday afternoon so wednesday i go to get the amp and its gone. I return ti Steal and Jack towing and ask to see video and they blow me off and wait several days to contact me, and by then the owner says the video loops every 3 days.filed police report and also with the TDLR and nothing. it pisses me off. Humble PD hasnt done anything and nor has the TDRL. and when I told her i was taking my speaker box she asked is it bolted and I said it had screws keeping it from sliding around. the lady at the front told me i couldnt take it. I did take that as it wasnts bolted. but against my own wishes i left my amop thinking it would be ok. but nope. the stole it. getting some stickers made that say S&J Towing SUCKS for my new car.

Ju
Review №29

They are very rude and unhelpful

Ke
Review №30

Rude. Very rude

Co
Review №31

If I could give half a star I would. The lady is rude at the front and they towed my car when I had parking passes. They tried saying I wasnt and that they had pics but they didnt. Called the cops and got my car back an hour later. This place is ass.

Al
Review №32

Upon entering the crusty doorway I was immediately greeted by the front desk lady? whose attidude challenged even the likes of Squidward from Spongebob. She proceeded to make the entire process more difficult than ever, but found time to stop and share a laugh in the obnoxiously loud radio conversation which consisted of two men yelling, suck my $#@% to one another. ...I would rather spend every day of my life waiting in line at the most horrific DPS office than spend one minute in this cess pool. Gotta love tow truck companies.

Gr
Review №33

This place is a racket. As if that werent bad enough, theyre incredibly rude.

al
Review №34

One big Hell hole! If you want to deal with ignorant people especially the thing that sits at the front desk! What a Sad dive😣nasty!

Ma
Review №35

Highway robbery. The rude workers are all fat too. Hah, guess you cant expect karma to let someone have good health when someone makes a dishonest living.

Hu
Review №36

Negative stars. They tow illegally!Saying that there are signs, but there is not one single sign around that states that you can not park in that spot. Total fibbers.

KR
Review №37

GREAT SERVICE, VERY CLEAN TRUCKS .

Me
Review №38

Lets see...they charged OVER $2,000.00 for a TOW. Literally over 2k for a tow. They are criminals. They are being reported and hopefully prosecuted. They did this DURING Harvey just to somehow make it worse.

Sc
Review №39

Had to get my car out that was illegally towed. Said they would be there in an hour for release, 2.5 hours later, Im finally out of there

An
Review №40

The front desk lady cussed me out and wouldn’t answer any question I had and is rude

Ch
Review №41

Truck number 136 for s and j towing almost hit me while rudely pulling in front of whoever he want. Very unprofessional! Wouldnt use them ever

Ja
Review №42

This man is very rude and towed our car illegally. We asked a question about the location and pricing of my car, he hung upon me and refused to answer my calls. We are reporting him to the BBB.

Je
Review №43

Thieves! Making a living dishonesty.

Ti
Review №44

Extortionists extraordinaire, wish I could give no stars.

Co
Review №45

Threatened to fight me and my cousin. Saying that the truck was illegally parking for more than 4 hours. Even though it wasnt there for more than 2

K'
Review №46

This place is very unprofessional and the staff are rude and unorganized!

Su
Review №47

Very rude lady at the front desk!

Ca
Review №48

400$ for 1 night in storage.....

Th
Review №49

They are crooks

Wi
Review №50

Rude rude rude

Information
2 Photos
50 Comments
2.1 Rating
  • Address:412 Wilson Rd, Humble, TX 77338, United States
  • Phone:+1 281-973-8260
Categories
  • Towing service
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