They were great. They gave me a straight up price and it wasnt bad considering the rush hour that my car broke down at. Great customer service and the driver was very nice. You can use zelle to pay for you tow if you dont have cash on you or call the company to pay over phone. They just need the payment before the delivery is completed.
Tristan with Tow Jam came out to assist me 8/30/21 with my car not starting this morning. Instead of just towing my car to the dealership, as I thought I needed, Tristan suggested checking the battery for me. Tristan was able to start my car and then made sure I was able to make it to a location to have the battery changed. Tristan went out of his way to be helpful and kind. Thank you Tristan and God bless you!
I will definitely be using these guys here in houston hands down best service between office ladies and driver well worth the wait in line for this this tow
I had been waiting on various companies for over 8 hours. Tow Jam came in and handle what I thought would be major fix, right away. Mr. Anthony Hernandez saved me from what I know the some shops would have charged me a ridiculous amount of money. My car was stuck in the garage with E brake on and a message stating ECS. He was was able to determine it was the battery despite all the lights coming on as well as battery. He was so generous and took the time to recommend where I could find the battery for my car at a reasonable price. I would recommend this company for anyone stuck in a jam. But ask for Anthony, he is a real one.
Awesome service- respectful, understanding. Thank you so much Bell and Josh!
Mesfin did such an amazing job with my tow! He was very professional & very quick. I’m so happy that Geico recommended me to this company. I would most definitely use them in the future & recommend them to anybody who needs a tow. They took my vehicle to my dealership with no troubles & was very quick. Thank you again Mesfin for the excellent customer service!
Terrible service and no communication. My car broke down and I called Geico roadside assistance. Tow Jam was the towing contractor. After an hour of waiting, the driver called and said he was 30 minutes out. Two hours later he had not arrived and was not responding to calls or text messages. I called Geico back. They called the company and were told the driver got hung up at his last job (Despite the driver telling me he was on his way) and he would be another 30 minutes . When I called, the original driver and the company ended up blaming each other. After four hours of waiting, I just cancelled and had Geico get another company. Just terrible.
Arrived early. Took me along. Cheerful and efficient Vee. Waited with me for my first Uber to take me home. Outstanding.
Our tow driver V was extremely professional and kind. Best tow truck driver in the business. Thanks V
Andre helped me tow my car to a body shop. After a severe accident I had been in tonight. I appreciate all his hard work. He even knew how to drive stick which was great. He handled the car excellently! :)
Last night my car decided to die completely. I had a horrible experience with another company that took over 3 hours to come. After I canceled them Tow Jam was contacted through my insurance carrier. Within SECONDS my driver FOREST was calling to tell me he was en-route and wanted to ensure I was safe. He arrived within 20 minutes. After realizing my car had to be towed (with my wallet and keys locked inside, on top of having a young child, in the middle of the night) I became overwhelmed. He jumped in IMMEDIATELY and distracted my son so I could gain my composure. In that moment he was a God sent and I am extremely grateful. He made sure we were safe and had transportation. Afterwards he texted pictures of my car verifying my car was towed safely to its destination. Thank you for FOREST for being the rainbow after the storm!
Ernest was super helpful and went out the way to make me feel comfortable.
Other than having to pay a tow bill they were friendly and efficient!
Awesome service, respectful, held good conversation, professional, safe driver and overall good experience. She took my truck from Houston to Porter,Tx. I recommend and would use again!
The driver Andre was really respectful and helpful thank you tow jam will be sure to request you guys again in the near future
Jimmy did a great job and was faster than most so that was great!
Quick and was able to unlock my truck fast. I appreciate the gel help.
Jimmy was great very professional and on time. Would use again
Andre was very professional and helpful. I recommend using him through Tow Jam
Jimmy was very professional and he helped me out so much under this stressful circumstance! Thank you Tow Jam for your amazing service! Hopefully I don’t need towing again, but if I do I know who to call!!!!
Jimmy was very helpful. He was fast, friendly and had a great attitude.
Toejam driver Andre was the best! I waited for 4 hours for Geico to send someone and I had no shows and cancellations until finally toejam came.
Good service. Very accommodating. Friendly driver
Service was professional and COVID-19 guidelines were upheld. Highly recommended.
Had a great Tow driver Jimmy! Very nice
Dre was really helpful and quickly changed our tires for us!
I worked at this businessfor two years the owners are really nice and they help their drivers out a lot.
Forrest was awesome - I needed to do an unattended tow, but he communicated everything he was doing and sent plenty of pics at pickup and at drop-off, so that Id know exactly where the vehicle was placed at the auto shop. He even made sure to park it in the most well-lit area, in direct view of security cameras. The only thing that keeps me from giving 5 stars is that Tow Jam did not inform me that the tow would be an hour late until nearly 20 minutes after the scheduled arrival time. But overall, great service.
Andre was professional and on time and took good care transporting my vehicle
Mrs V was on time and very professionalVERY SAFE DRIVER
Yovani was absolutely amazing and extremely helpful .
Andre was an excellent driver thank you tow jam
Dre did a great job and showed up earlier than my insurance company anticipated.
Jimmy the best! 👍🏼
Dre was an excellent driver and provided wonderful service!
V provided on-time and successful battery service
Great experience with Tow Jam and their employee Forrest. My battery died and after several attempts to jump it I called for roadside assistance. My insurance company sent the request to Tow Jam. They estimated 60 minutes of waiting - Forrest got out to me in 20 and had excellent communication while I waited. He was very friendly and polite. Fast and efficient service - I would definitely recommend their services to others and will use them in the future!
Dre gave out excellent service
My driver Anthony was prompt, courteous, and helpful. My car was being difficult but he was patient and got me to my dealership in 20 minutes. Hes currently talking to my Nissan tech. The best.
Had another good experience! Forrest helped me the first time and was great. My poor baby needed to be towed again and Aron showed up and treated my car as if it was his own. I’ve been impressed with the guys that Tow Jam has on their staff. I feel better when I know they are on their way to help.
Driver Dre provided great service.
I had to have 2 cars towed from the Spring area to the Katy area. I met 2 wonderful Tow Jam drivers who were awesome. They were very friendly and I felt at ease with my vehicles in their care. Their names are Drake and Forest. Awesome service gentlemen. Thank you.
Everything was good, and service was professional and fast.
Showed up quickly and did a great job working with our situation!
Forrest was our tow driver. He was very professional & Friendly. He took very go care of my Infiniti car. I was so impressed when Forrest delivered my car to the dealership he sent me pictures of my car show he arrived safely. We will use Tow Jam again if & when needed. Thank you Forrest. Good Customer Service good a long way with me.
Andrea was extremely professional and very helpful
Forrest Weaver did an excellent job with my tow. He was extremely fast and helpful getting the job done. Would highly recommend this service for anyone in need of a tow!
The driver who came to get my car was Forrest, he was the most friendly and made me and my son feel very comfortable and the drive to our destination was worry free due to the very outgoing and comfortable feeling coming from Forrest. Thank you very much for taking my mind off the stress of my car not starting. If i could give a million stars,,I WOULD...
Forest Weaver was very professional and very respectful. He explained in detail what was going to happen with my vehicle which made feel at ease. I’m grateful for his services.Thank you,Shelly Gasca
Forrest Weeber was an amazing driver had the car hooked up real quick then got me to my destination smooth and swiftly. Without any hitches. Great services and nice to customer.
I had the fortunate encounter with Tow jam and that the best Tow truck driver ever . forest. He was so polite from the minute he called me on the phone to the minute he arrived at my house to let me know what my car needed. I’ve never had a tow truck driver be so kind .just wanted you to know .thank you so much for Sending forest my way .🙏🏾
Forest was my tow truck driver and he delivered amazing service. He communicated well throughout the service and kept me updated. What seems to be a stressful situation, rest assured that Forest does a job well to ease some of that stress. Thank you again for everything!A very happy customer-Theresa D.
Great service from Forest. He was a little bit late showing up but communicated with me ahead of time as his previous job took longer than expected. I appreciated the communication and received friendly service also!
Forrest towed my truck today, extremely informative and respectful. This has been my second time using tow jam but this gentleman was more helpful. Thank you, have a blessed day
Forrest did an excellent job with my tow. He was Prompt and fast. Very helpful getting the job done.
I had excellent service from my driver. New to Texas and he made it a fun event actually. I would def recommend this company. He towed me to the local tire shop in a very timely manner. Kori Ludahl w Geico roadside assistance.
10/10 service. Friendly rep. Had Dre as my driver.
Driver andre good helper
Great experience with Tow Jam. My moms car started smoking; went through the insurance company and Forrest was sent to us. He was informative of what he was doing and very customer friendly. Highly recommend Tow Jam and Forrest made our ride back home great!
Excellent service by the driver Forrest Weaver. He has communicated very well while picking up my car and on top of that provided the stuff needed at the dealership to the person I have asked for. I would recommend him to others.
Efficient, reliable, kind, and did what it intended to do and got my car to the dealership.
With this being my first ever experience with a towing company, I was a little skeptical and worried how the process would go, but Forrest was so friendly and professional, I didn’t have to worry one bit! I also really appreciated the pictures he sent when he dropped off my car, that was a super plus knowing it made it there in the same condition it left! Thanks to Geico, now I know who I’ll be using if I ever need to be towed. A++
I had an incident at 5am on the beltway, thought I just needed a tire change. The guy showed up within 20 minutes and we realized there was more damage than I thought and I needed a tow home. The driver was awesome, a friendly capable guy that made me feel comfortable hopping in a truck with him for the half hour drive home. Im very satisfied with my experience. I never did catch the drivers name, but hes worth his weight in gold.
Forest W was awesome. He communicated, made sure we were safe, helped us find the right place to take our car, and made sure all our valuables were out before we left. Dispatch was terrible, otherwise I would have given 5 stars.
I wish I can give no stars to this company! They literally drove by my house, seen my car and called Geico to say My car wasn’t there! AND I WAS OUTSIDE! I have no idea why Geico works with them. They should be fired. They are stealing money from the insurance companies when they make a trip and lie about vehicles not being there! I wouldn’t use them even if I had to! I do not recommend
Ernest was very professional and handled the vehicle with care. Must use Toe Jam towing.
Let the haters hate!!!! I’ve used Tow Jam twice and have had great service!!!! Yesterday 04/28/2019 was the second time. I did have to wait a bit but didn’t bother me in the least!! Vee showed up and was apologetic for being a bit late..... no problem!!! She was very professional (and cute)....as I’m writing this review I must tell you Tow Jam is currently on the way back to pick up same vehicle and take it to the dealership!!!! Great people!!!
Was there at the appointment time. Courteous and professional service.
Ervin was truly a Blessing. I really Appreciate all his help and highly recommend him. Great Job - Tow Jam!
Forest is a great truck driver. Delivered my dully with no problem. Fast and easy
Gieco sent Tow Jam out to assist me with my stalled vehicle. The guy they sent was Forrest, he was quick, nice and very helpful. I would definitely recommend using them!
Nice job Tow Jam, Forrest was professional and efficient throughout the experience, even sent pictures assuring me my vehicle had made it to its destination safely.
Towing a car is always stressful but Forrest from Tow Jam was personable, knowledgeable and a pleasure to work with. He had to navigate the creepy back road to find me and my car but he handled it with ease!! Thanks Forrest!
Forrest was very polite and kind best tow service experience I’ve ever had.
Forrest was helpful, friendly, and overall a cool dude. Definitely a guy I’d have a beer with if he was off the clock. I’d recommend him to anyone who needed a tow from yalls company
Forrest did an excellent job picking my Expedition up and delivering it the shop. Very friendly and courteous and I would recommend him anytime.
10/10 would use again. My experience with Tow Jam was smooth. Forrest was friendly, professional, and ON TIME. Seriously, if you’re looking for a dependable and efficient tow company, give Tow Jam a try! Thanks again, Forrest!
Forrest Weaver was a great help today with my Audi A4. He provided excellent service and I would highly recommend his services to others.
Forrest was very professional and took care of my vehicle, I’m glad he was able to get it into neutral to get it up on the bed
The young man was on-time very courteous answered my questions very polite I couldnt have had a better experience
Best wrecker service in Dallas and Houston TX best prices in town
Irving brown is a great tow truck driver, helped us out towing with no damage to the car. Arrived earlier than expected and gave some insights on the car.
While driving home yesterday, one of their tow trucks ran me off the road while his lane was merging with mine. What’s worse, the driver clearly knew I was there but completely disregarded my safety. The only way I avoided him hitting me was by pulling onto the shoulder of the road and stopping.Based on the driving skills of their drivers, I highly recommend you using someone else.
Forest was very knowledgeable and kind on very stressful day. I highly recommend Tow Jam when you need a car to be towed.
Forest was courteous from the 1st time he called. He made my bad situation seem not so bad because of his positive attitude!
Driver DRE excellent
Forrest Weaver assisted me with taking my vehicle to discount tire since I had a flat tire. He was very nice and professional! Thanks! :-)
Forest was my driver, had a prompt response time and got me taken care of quickly. Would definitely use Tow Jam again!
Nothing but good things to say. Forest was my driver, he showed up quickly and answered all my questions. Highly recommend using these guys for any tow needs!
Forrest weaver did a great job he was a real sweat and patient guy
Driver Andre was excellent
Very good service
Forest, the tow truck driver was great. He was fast and reliable.
Amazing!! Excellent price for towing from Greens Rd to Conroe! Driver was great and Yvonne in dispatch was so helpful and kind!
They took a job from Geico to to tow my car. Said they’d be there in 90 minutes. Every time it got to the estimated time I’d get a message extending the ETA by an hour. I called them to ask what was going on and without any apology was just told “do you want the tow or not?”This is all on their dispatch people. I have no idea how their actual drivers are because they never showed up. I waited for 4 1/2 hours before Geico switched to another company that was there in 20 minutes.Don’t take jobs you can’t do!
Displeased with the service provided over the phone. How do y’all expect to gain business but do not know how to answer the phone professionally?
Forest was great! He was extremely patient and professional. Thanks for help Forest!
Had a flat tire, Geico called them for towing around 5pm, they gave me an ETA 6:20pm. Then got another text at 6:12, that they changed the ETA to 7:11. I called the Comp to see what’s going on because I think it’s unreasonable to wait 2 +hours for towing, the guy told me if I couldn’t wait, I should call my insurance to find another tow company. Very inconsiderate.