Joey was our service technician & he was of great help! He arrived in a timely manner, was very polite, & got to the bottom of the problem very quickly! Very knowledgeable & had zero issues. Highly recommend!

I used them for a warranty repair through Samsung and my experience was 10/10. Pablo was very professional, nice, on time and he got the work done in a timely manner! Very happy with my experience.

GREAT experience with Video Repair Place. I cant say enough nice things about Jo, the technician. He was very knowledgeable, friendly, on time, and communicated exactly what was needed to repair the washing machine. Because it was under warranty the the two service calls (once for a review, and once for installation of the part) were free, but I would have paid any service charges because I have not seen a repair place with this level of service. I will definitely use them again if I ever need anything. I even received an email from the manufacturer when the part was ordered and delivered to their facility - they were at my house the next day!

Their technician Pablo gave excellent customer service. He was very insightful in the technical information of our appliance. He gave an honest and fair assessment of our faulty drier on how to proceed with having it replaced. He attentively listened to our concerns and allowed us to present tangible details regarding the issue. Highly recommend this companies services!

I would have gave it a 5⭐ but the speaking to the people on the phone for information or appointment were frustrating. They did not let you talk, seem annoyed if you ask questions and didnt address your concerns. The only thing that saved it was the tech that came out to repair my washer. His name was Pablo. He made sure to explain my questions on the repair. And also fixed the problem.I would highly recommend this company because of the service. Hopefully they can work it n the other part.

Pablo with Video Repair Place was great. Very knowledgeable about our Samsung refrigerator issues and helping us get an ongoing long term problem fixed. I highly recommend Pablo and Video Repair Place for your Samsung repairs!

Joe was very professional and responsive.Advised of appointment and arrived on time.Made assessment of issues and remedy of new refrigerator cabinet squeaking. Joe advised will follow-up to determine if issue has been resolved. Excellent customer relations. Thank you.

Pablo was great! He gave us a heads up before he arrived which I appreciated and was very professional and knowledgeable. He was also very quick but thorough in his repairs. I very much appreciated the good business.

Beware. The whole repair process for a Bosch microwave took 4 months and it was reported to my warranty company that was fully repaired. However, the working switch was not installed and microwave doesnt produce any heat. I spoke to the tech and he said he needs to come back to install the switch but the shop never gives me a call to schedule it. Ive tried to contact Video Repair Place for over 10 times and I was lucky to reach a person in 1 out of 10 times. Then, I was told the repair is done and close. When I told them no, it doesnt produce any heat, they told me the manager will contact me back the next day. After one week, there is still no call. Every time I tried to reach someone with their business number, it went to their voice mail and no return call. Once they got the money from the warranty company, they kick you to the dirt. Save your money to find a better repair shop!!UPDATE: So the manager called me and apologized about the situation. He spoke to the tech and the tech was also onboard saying it was not completed. He came to our home in 2 days to replace the switch and voila, everything is back to work. Im glad in the end of the day they stepped up and finished the work as expected.

Pablo was professional. Courteous, and friendly. Would have him to do work anytime

Great people and really care about the people they work with! Great customer service!

Pablo took great care of us and did a great job working on our appliances! Would highly recommend! God bless

Pablo, the service man was very efficient, clean, clean work area, polite, and quick. Explained everything he was doing. And cleaned up after himself.

Pablo fixed my TV that was still under warranty with Samsung. Very professional and timely. So happy with the service!

Pablo deserves a big raise he came in, was very professional, hes good with pets, and he was extremely friendly .if i could give him 10 stars i would

John was amazing!! Very professional and fast!! He was personable and loves what he does. If I have an issue with an appliance, I am calling John! Thanks bro for the quick service and letting me know what time you were coming by.

The VRP was fantastic. I have used them for service on my appliances and TV. They always do a great job

John called me the morning of my repair and was here within 15 minutes of contacting me! He was very professional and knowledgeable while working on the fridge which helped him finish his job quickly and efficiently. Thank you John for the great service!

John arrived to service our refrigerator earlier than expected due to a cancellation, so that was great! He was professional, polite and extremely knowledgeable about the issue with our fridge. We are beyond pleased and will be requesting him again in the future!

Pablo was great. Immediately found that an earlier repair part was installed correctly and fixed the problem!

John young was a great tech. Repairs were professional. Nice guy, too.

Pablo was very responsive and quick to fix my issue ! Very professional and super nice ! Thank you!

Pablo was fast and efficient! He diagnosed and solved my Temperpedic Bed issue. Thank You!

Pablo was friendly, timely, and professional. I would recommend him to family and friends.

Pàblo did a awesome job with ttp bed. Thanks Pablo and thanks video repair place

John Young rendered excellent service on my Samsung appliance…Courteous, professional, and attentive to my concerns. He was knowledgeable and able to understand my descriptions of the problem and went right to work to fix it. He left the area clean after service.

Very easy to get an appointment and Pablo Stamos was excellent and was wearing a mask!!! Thanks guys for your good work!!!

Friendly and fast service. My technician, Pablo, was fantastic and knowledgeable

Pablo was very professional and knowledgeable about my refrigerator and how to repair it. If I have problems in the future, I will use the company again and refer to others.

Very professional and explained everything to me while he was repairing my tv.

Pablo did a great job. Thank you Pablo

I am reading all these negative comments and wonder why you received such horrible service as you claim. I have a Samsung refrigerator that needed the ice maker replaced and also the wiring in the freezer part due to the light going out. No they did not have the part when they came as they were not sure what was wrong yet so yes they had to order the parts. Did I lose my mind over a common thing since 2020 put everything and everyone behind No I did not. The men that came out were very nice and I did not have a problem with them at all. I guess some people expect service techs to jump through hoops for them. My refrigerator is now making a loud knocking noise and again Home Depot scheduled a technician to come out next week. I actually requested VRP because of the excellent service they provided in the past.

A friend of mine dealt with this company. Totally unprofessional and lack of experience. How can you take a part off of a customer washing machine without having the replacement part to put on and then telling the customer that the replacement part will not be in until a week or so. They also denied service to put the old part back on so my friend can wash his family clothes until the new part comes in. So now my friend have to go a week without a washing machine which makes it inconvenient to him now because he have to wash at a washateria. Do not deal with this company

Pablo fixed my TV very good job

I started This Journey a few months ago. My washer started throwing Error Codes And the first thing they did was fit me into the schedule since I was going out of town. We ended up replacing my screen? the touch stuff. I think the rental house electrical fried it. I was staying at my grandmothers due to other reasons. And just recently went to use my washer since the repair before i moved out and it started throwing error codes again and once again they jumped through hoops to get me on the schedule. I moved from the rental ( That had major electrical wiring issues ) and now my washer isnt messed up . But these people were willing to come figure out the problem . Fit me in the schedule and was willing to work with what i could do to get my repairs done.I do recomend them a lot because customer service is a large part of these jobs and how freindly they were about my schedule, the guys they sent out. The costs. Ect. Thank you And I dont need to spend money on a new washer. =D

John also very professional helpful and respectful so much respect for him extremely good guy and does what he needs to do very good at explaining what we need and what we need to do

Pablo showed up at set time and with his magic touch had my range working in less than 5 minutes!

STAY AWAY unless you like wasting money! I have a Samsung Dishwasher that’s fairly new. I called Samsung and they scheduled these folks to service it. I’m out of warranty, however, Samsung said they would pay for the parts. The service call was $163 just to diagnose it. I should have known then that this company will rip you off. The tech came out spent 5 minutes looking at it and said it was leaking water value. They only gave me the cost of labor which was well over $225. When I asked for the price of the part they refused to disclose the information. I can only assume they are double dipping, since they refused to disclose how much the part costs. If you can get the office to answer the phone, good luck trying to get any useful information from them. The staff was unprofessional and not knowledgeable. I should have just bought a new dishwasher in the first place. Be warned you’re in for a pretty penny if you decide to go with these folks.

Really, they deserve ZERO stars, not professional at all. 10 days ago I received an email confirming date and time they would come to my house to fix my dryer. That day came and they didn’t showed up at the time frame they said (4 hrs) tried to call them several times, left voice messages, no answer. Finally, through GE customer service I was able to contact them, and they said they wouldn’t show up, that the email wasn’t a confirmation they were going to show up. That they tried to call me but I have no missed calls nor one voicemail from them.They tried to fix my problem by phone (asking two questions) and said they were going to order the part and they will going to call me in 10 days to schedule another appointment!!! Do not hire them, and GE please hire another authorized repair shop for your appliances. They are the worst!!

Great service from Video Repair Place. The technician was very professional and provided an excellent service.

Mr. John, always does a Great job !hes

Horrible experience Wish Google allowed Zero Stars as this place is the worst! #1 hard to reach with a lowbuget answering service #2 Staff lies about scheduled appointments #3 I saw a positive review on Eva..and I wish I was male and perhaps she would have shown me the same professionalism as she gave google reviewer Kevin. THIS PLACE IS THE WORST EVER AND FYI STILL NOT SERVICED AFTER A MONTH!******UPDATED 5/23/2021 TO THE OWNER OF THIS COMPANY I APPRECIATE YOU TAKING THE TIME TO REPLY AND CHECK ON ISSUES. I CAN SAY THAT MY HOME HAS FINALLY RECEIVED THE SERVICE REQUIRED FOR MY PRACTICALLY NEW SAMSUNG OVER RANGE MICROWAVE. JOSIAH AKA JO IS AN AWESOME AND HONEST TECHNICIAN!! PLEASE DO WANT IS NEEDED TO KEEP HIM APART OF YOUR TEAM! AFTER EXPERIENCING NOT SO GREAT SERVICE VIA ANOTHER TECH FROM YOUR COMPANY, JOS EXPERIENCE AND ABILITY IS HANDS DOWN THE BEST!!! I WILL KEEP YOUR COMPANY IN MIND IF EVER NEEDED AGAIN AND WILL ALSO REFER OTHERS AS LONG AS JO AND ANY OTHER LIKE HIM IS AVAILABLE! THANK YOU

John came to service my dryer, and I am very pleased.

If I could give them no stars I would. First, they took over one month to even get an appointment scheduled. We were forced to use this company based on a warranty we purchased with Best Buy. Second, when the warranty was originally purchased they CLEARLY stated they could remove TVs from wall mounts for repair as most people have then set up this way. I specifically asked this as ALL my TVs are mounted. Well this is not true. Third, they did not even come into my home to look at the TV because I stated it was on a wall mount. Fourth, they would not give us the part they ordered (that apparently is the reason why the appointment took over one month to schedule). Fifth, the technician stated himself he wasn’t sure how to even put the part in/on the TV. Sixth, Eva, their administrative clerk was rude, lied, and ignored any concerns I had. Additionally, she had over a week turnover to respond to emails. NEVER use this company.

We bought a LG refrigerator at Home Depot 2 years ago. We paid a 5-year warranty and, honestly, Home Depot needs to switch to another third-party repair service company. Yesterday, a technician came to my house and tried to fix the ice machine and water dispenser (error code E 1F). It worked for 2 hours only, and its showing the same error code. I requested the person on the phone to send the technician, not today but tomorrow. She said that I needed to wait one more week (after three weeks that I have been waiting to get this refrigerator fixed) because we ordered a new part. I was so frustrated, she put me on hold (literally to shut me up), not even a please let me put you on hold to talk to my manager, where are the magic words?. She said shed call me back in one hour at 9:30 am, its 11:30 am and no response. I called them, and takes me straight to the voicemail. Instead of calling me back, they sent me an email saying the will be in touch with me soon. Now, I have to wait one week more to get this repaired. SO disappointed! Is it too much to ask to repair an appliance when I already have paid a warranty for it? You are not doing this for free folks. Then, they said that I disrespected their technician? Excuse me, but saying the truth about the careless service is not being disrespectful. Customer service standards and deficient responsiveness are disrespectful.

I found Video Repair Place through Samsung warranty service. Im really impressed with their customer service. Eva rocks! Shes professional, friendly, knowledgeable and accommodating. VRP should double her salary and give her the corner office; the one with a view!

So these guys came to repair the pump of our washing machine. When they came they said that they found another problem so they will need to order the parts for the other problem. So another technician came again the following week with the parts only to say that they need to order parts for the pump, which was the original problem in the first place. So basically, there was no communication between the first technician and the 2nd technician. This means that we will not have use of our washer for 1 month. 1 month to repair a washer?? I guess repairing a washer for this company is like repairing a rocket ship.... too compliacted for them.

Don was excellent, on time and professional.

Pablo was prompt and courteous!

I only started dealing with them on the phone after being forced into this business by Samsung. Samsung should really look at doing business elsewhere. Thankfully I did NOT have Video Repair Place perform any work on my refrigerator after a couple of very abrupt, and unprofessional phone calls. After reading some of the reviews here, I see I am not the only one to feel this way. Good luck with your business.Update 5/13/2021It took you over a week just to call me back to tell me that I didnt have a warranty, so my review had nothing to do with your lack of same day service lol. I mean of course I would want my refrigerator full of food fixed the same day....duh.Thankfully after finding out that I did not have a warranty, I wasnt forced to use your business 😉😉 If I did have a warranty, I WOULD actually have been forced to use your business by Samsung. I kinda thought that was implied, but I guess I needed to spell it out.I can see by the numerous one star reviews people have left since I left this one months ago, that your terrible business practices have continued. Hey dont take my word for it.....READ YOUR REVIEWS 🤣 Good luck!

Had a question. Promptly returned my call.

So Samsung sent this company to repair my 2 month old refrigerator. The company ordered my a new freezer door because the ice maker was freezing up. Now they say all tech are factory trained. Not sure what factory they are talking about. The tech did not have a clue what he was doing. While trying to remove the door he made at least 5-6 phone calls to other techs to walk him thru the process. When he finally got the door off, which took over an hour, the began to take the old parts off the old door to install on the new door. Now my pantry door will have to be repainted because he leaned to old door against it and took off some of the paint. I had to help him remove the door and show him a couple youtube videos on how to remove the door. After 2 hours he finally got the new door ready to go on, now mind you the freezer was wide open and running this entire time. I had to throw out food that started to defrost. The tech had to watch a couple more vidoes on how to install the door as well. I had to remind him to take the old door seal and put on the new one. 3 1/2 hours later he was done. This morning I went to get water and the plate you depress fell off and seems to have a tab broken on it and the water did not come out the tube, but was coming from above the water dispenser control part. I guess I will be trying to fix their screwups this weekend and ordering a new part my self. I called and left a voice mail complaining but have yet to hear back from them. They will not be back in my house to repair anything.

Best Buy contacted Video Repair Place on my behalf for a repair on my brand new Toshiba television. The first time, no one called me nor showed up for my appt. Elizabeth supposedly called and left a message but I have no record of a missed call nor voicemail. I called and left a message with Eva, Elizabeth called me back and set up an appt. the day before the appt Elizabeth called to tell me that my repair was delayed because the tech suffered a knee injury, the tech that later came was John.The tech came on the Saturday before Thanksgiving, deduced that a part was needed, called his supervisor while still on site who said that he was ordering the part that day. He let me know that it would take about 7 days to come in. I called on the Friday after Thanksgiving, but never received a call back. I called again today, Tuesday, and spoke with Eva who said she’d speak with her boss and get back to me. She called back to let me know that the soonest appt she has is December 9. I ask if the part was in and she said yes. I ask why no one checked tracking and set up the repair to coincide with the sooner arrival of the part and she responded quite rudely and unprofessionally.It’s December 9, 2020, the day of my repair. The part has been in for 10 days. The excuse for why my appt won’t go forward is because Chris, the tech assigned to me has a toothache.Maybe this company was up to task to be a warranty repair company in the past but they are NOT now!

Ive had problems with my Samsung refrigerator now for about 1 1/2 weeks now and have called this company at least half a dozen times as the Samsung customer service directed but have yet to receive a call back.Meanwhile Ive had to throw away everything in my fridge and freezer.This is the only AUTHORIZED repair company Samsung has in this area apparently and has so far dropped the ball.Im really hoping to get this problem rectified as $3000.00 is alot to pay for a fridge but has absolutely horrible customer service.

I highly recommend! Pablo was our technician today. He showed up in a very timely manner, and promptly fixed our drier. He even made a few suggestions if we needed service again. Thank you for making it so easy! Great service!

Once we got through some upfront challenges in the original request, the rest went perfectly. John, the service person was on time, very professional and did a great job. Would definitely recommend and would use again.

We had a new defective Samsung dryer, and Don from Video Repair Place was sent to our house to repair it. He was very professional and respectful since he called first to give me an update on his ETA. He also quickly repaired the problem and gave us tips on how to get the best use out of our new dryer.

Josh replaced a water pump on my LG washer/dryer combo unit. This kind of unit is somewhat unusual for the US, but Josh did a great job and was very professional throughout the process. Also, even though the call was not about this, the washer seems to work better after the repair than when it was new, because the washer loads have not become unbalanced since then causing a lot of vibration. Great job. Thanks.

Horrible customer service wouldnt recommend this company for any repairs!

Pablo Vargas was great. He knew exactly what he was doing and did the job well and quickly. He also contacted me to inform me the time window at the beginning of the day and then again to let me know he was on the way - within the same time window. Perfect service!

Pablo was great

Received an email the evening before the appointment that they werent coming to repair my tv. Couldnt even call during business hours to say they were not going to arrived(which I wouldve understood).....Then we were given different reasons why they werent coming out... The lady answering the phones was quite rude and told us to contact another company to file a complaint?....I had only heard of this company a few days ago and it took a matter of minutes to realize this is a company to avoid..... terrible customer service.....

Pablo Vargas was very knowledgeable, helpful and friendly. He was able to quickly assess the issue with our ice maker then when he returned to repair it, he was very quick and efficient. He was able a pleasure to work with and I would recommend him to anyone looking for refrigerator/freezer repairs.

Pablo came and fixed my adjustable bed. He was very professional and punctual. He took his shoes off at the door to ensure that he did not track in my house. I’m sure that he had a full day before getting to my house, but he took his time to get the issues fixed correctly. Even though it was warranty work at no time did I feel like it. I would suggest Video Repair Place to others for their repairs. Thank you Pablo.

Pablo Vargas came to fix my LG oven. He did an excellent job.He was very professional, knowledgeable and kind. He called me in the morning to give me a window of time when he would be at my house. Then he called when he was on his way. He was prompt and on time. I definitely recommend Video Repair Place and I definitely recommend Pablo! It’s nice to have someone like him who really care about his job and the people he does repairs for! Thank you Pablo!.

I have had a repair guy named Josh come out twice now, and he is very knowledgeable and professional. Fixed my issues quickly and always calls ahead. Best customer service and great work Thank You!

I needed an ice maker replacement under a 5 year Lowe’s warranty. Video Repair Place handled my replacement with exceptional customer service and timely response. The technician Pablo was very professional, courteous, and treated me as if I were a member of his family. I highly recommend this company and will use them in the future for all my video and appliance needs.

Thank you Pablo for being on time, and for taking care of my dish washer problem. Thank you again for your excellent service, and your professionalism. I will be very confident referring customer to you. Thanks again.

Pablo was such a great help. He was able to diagnose the issue with my TV in record time and get the process moving towards a solution! Very satisfied with his work and effort!!!

Excellent service by Don Mitchell! I would highly recommend this company and technician. Don was VERY timely on arrival and explained everything about our ice maker. We’ll definitely be calling Video Repair again and requesting Don! Thank you!!!!

Pablo did such a great job, with servicing our Samsung Ice maker. He was quick to respond and followed up to make sure everything was working smoothly. We would definitely recommend his services.

My Samsung refrigerator Ice machine was broken. Bad designs from manufacture and what not. Thank goodness for my Lowe’s extended warranty (5 year). Video repair place- Don Mitchell was an exceptional technician and he explained everything in details including step by step approach and reasoning. Parts ordered and parts installed within reasonable time. Great customer service and arrived in promised time frame. Ice maker is fixed and they gained one happy customer.

Worst company ever. Sent out a technician 3 weeks ago to look at our washer. Took a week to schedule a repair which took an additional week. Unfortunately paid in advance. The same technician who came out and looked the first time at the washer tells us theres other things wrong and they need more time to fix it and to schedule a new appointment. They never answer their phone. My husband called multiple times do find that they never answer their phone. We immediately wanted our money back. How this company still gets work when they clearly suck and barely know how to diagnose issues is beyond my comprehension. Please avoid using this place. They will give you the run around and never fix anything. NEVER PAY IN ADVANCE.

Pablo came to install a new motor for our temp and did a wonderful job! Very friendly and great customer service! Highly recommend him

Pablo Vargas was hands down the best service technician you can find in Houston for Samsung washer and dryer repair. Knowledgeable and goes beyond to make sure the customer is taken care of. He was also certified technician for Samsung so he definitely knew what he was doing. Resolved and found the issue in no time.

Pablo Vargas came out to repair my tempurpedic bed because the motor for the massage in the top portion of the bed went out. He was able to get them fixed in a timely manner with everything working fine. Thanks

Thank you to the vrp for coming out and fixing my washer . The tech came out and answered all my question and was very knowledgeable. The office sometimes hard to get a hold of but worth the wait. I talked with Angie, Sue, Shelly, And Dottie and each time was very polite and called me with every update. Will recommend them to anyone who needs a repair. Thank you again VRP.

You guys are really GREAT... customer service are very helpful in answering questions and the time it took to order and replacing the screen on my Samsung 65 smart TV!!Thank You Technician Isidro Garcia, you did an awesome job!!Im one HAPPY customer!!

I bought a protection plan from Walmart almost three years ago. My sharp TV stopped working. Today, I had a repair done under warranty. The tech, Isidro Garcia, was friendly and efficient. Happy to call them again.

Extremely disappointed, I have an extended warranty with Home Depot on my washer and Video Repair Place is the contractor that is supposed to perform the service. Thinks have been a nightmare experience for us. They just refused the service. My wive tried to call multiple times but the person on the call was rude and hang up on her. Its been a few weeks and my washer is still broken.

I hope these guys can do a lot better. They took weeks to order the part and still havent installed in my appliance. I spoke with sue to try and finally get somebody out here and she was highly rude to me and then hung up on me knowing that I could not call back after 5pm as they would be closed. I just want my appliance fixed. Why did I have to get stuck with these guys as my repair company? They are the worst please save yourself some time and use somebody else!

When the tech arrived he was polite. He promptly diagnosed the problem. Advised me of things we should avoid and educated me about other issues. Very pleasant experience.

Pablo quickly diagnosed the clinking noise in our Samsung dryer. He was able to replace the faulty part, and was finished in 15 minutes. He even took his shoes off before coming in the house. Great service.

Very disappointed with this place. Our Warranty Company had someone from this place come over to repair our refrigerator water dispenser. His comment was that we should replace the filters and we explained that it had been done 3 times in one month.He took the existing filter out and replaced it and voila it worked, for exactly one hour and the same issue of not dispensing water. Funny enough, this is exactly what we had told him when he was there.Now after that we have been calling them and leaving voice mails without them responding.If I were you, I would not go to this place

Great job Pablo ⭐⭐⭐⭐⭐

Had appointment scheduled for this morning called at 2:49 to ask why not here yet, responded not servicing this area any more

Pablo was great and super fast at repairing our freezer and ice maker. He called to confirm a time to come by and was right on time. Happy customers!

Timely and know what they are doing. Isidro Garcia was very professional and informative on anything you need to know. Thank you for your help...

Pablo was the best! He came and diagnosed everything and came back the next week with the part needed. He was so professional and fixed our problem within minutes! Excellent service!

Pablo came by and fixed my dryer right on the spot. Thank for answering excellent job. Number 1 on my book vrp

Pablo was here as scheduled. He took care of the refrigerator in a timely and professional manner. Great job!

Excellent service. Had to replace the ice maker and a repairman named Pablo came over to help. Friendly and thorough with his work.

Pablo Vargas was very efficient in his craft and knew what was wrong with our television. He did a great job in finding the problems and trying to fix them. Great service!

Best customer service and repair work I have ever received. Got my issues cleared up so quickly and so easy to work with. Highly reccomend this company!!!!

Excellent service from Pablo Vargas. He came on time. Very detailed explaining the issue of my refrigerator.

We had a warranty issue with our Samsung fridge ice maker. Josh was great going over the process with the warranty company and then completing the repair. He contacted us before coming, then texted to give us a 10 - 20 minute window both visits. He was polite, courteous, and friendly. The repair was completed efficiently.

Pablo was professional and on time! He took the time to answer all of my questions and provided great customer service. I will definitely be using VRP again!

Video Repair Place has demonstrated outstanding customer service in assisting me with the repair of my Samsung refrigerator (issues with ice maker). Pablo (my service technician) has kept me fully apprised as he worked through the diagnosis and has been timely in communicating with Samsung throughout the process. I will be using this Company for all of my appliance repair needs.

Had a Lowes extended warranty repair conducted on my Frigidaire refrigerator. The ice maker was leaking in the front and they had to replace a front door . They called before coming and arrived on time . The ice maker is now leak-free. I had to deduct one point because they are difficult to reach over the phone, and their caller ID does not reflect the companys name.

Pablo came by and was very knowledgeable and did an excellent job. He gave a call to say what time window he would arrive and he arrived in that window.