user
European Cars Limited
4601 Feagan St Ste A, Houston, TX 77007, United States
Appearance
European Cars Limited

Comments
Er
Review №1

Have used this place twice. Wheel bearing replacement and then a crankcase breather hose. Also had them do whatever other recommended maintenance (oil changes, brake system flushes, air filters, etc.) Price and service cannot be beat!!! I’ll definitely be back!

An
Review №2

Quick turnaround time with detailed explanations of what was done and why. Definitely would recommend.

Li
Review №3

European Cars Limited has given us top notch service and good hearted care every time. We were in a pinch with time and they worked us in. They explained everything thoroughly and answered all of our questions. They, hands down, know what they’re doing! Outstanding skilled professionals that will earn your confidence and loyalty.They’re nestled in a quaint, safe neighborhood and bottom line- we leave with a smile on our face every time!

St
Review №4

These guys are outstanding! I stumbled upon this place a little over three years ago when I bought a used Porsche Cayman. I was thoroughly impressed with their knowledge of my vehicle. Ive always found them to be fair, honest, and Ive never been oversold any services. Ive had all of my maintenance performed by European Cars and will continue to do so.

De
Review №5

The team was friendly and professional. My car was checked out properly, it was clean, and the work was all done on time. I will use these guys again!

Ky
Review №6

After multiple visits over two years and all positive experiences, you can rely on Phil and Mathew as an honest and knowledgeable team to service your vehicle.

Ab
Review №7

Spoke to Mathew very polite, professional, cordial, and well knowledgeable gentleman. Anyone who is having issues with their vehicle inside of the regions of European vehicle and doesn’t want to deal with dealership hassles this place won’t disappoint.

Ja
Review №8

Matthew was very professional and took great care of resolving the issues with my 2017 VW Tiguan. I will continue to use European Cars and recommend it to all my friends who needs service!

Ka
Review №9

We had such a great experience! Matthew was wonderful to work with....very responsive and took a lot of time to explain what they needed to do to fix our car. They did a great job and we will definitely continue to use them!

An
Review №10

We have been using European Cars Limited for a couple of years now to service our BMW X6. Matthew is very knowledgeable and does a very good job explaining exactly what needs to be done to the car. Part of the work done to the car was covered under an extended warranty that we had purchased for the car. Matthew went above & beyond communicating with the warranty people to get the required service covered. All services performed where completed in a timely manner.

Re
Review №11

The team did a great job of getting my R8 back on the road and the AC cooling like it should. It was a big project and they kept me updated along the way. Should your European car need repairs, they are the ones to call!

Kr
Review №12

I have been using European Cars Limited for a few years and have always been very happy with the service. No complaints. I can only recommend this business.

Cl
Review №13

They talk with you and pay attention to and honor what you ask. Patiently explain everything they can, out must do and their pricing and timelines excellent.

Ja
Review №14

The most consistently reliable, reasonable and customer service oriented business I have the pleasure to come in contact with. Take your beloved High-End vehicle to European Cars, with confidence! Matthew is a joy to work with!

Ry
Review №15

Great customer service and upfront with everything. The best in the Houston area with auto repair I have found in my 32 years here. I recommend using them!

Ke
Review №16

Getting a car repaired is stressful due to the lack of unknowns (for owners without mechanical backgrounds) and cost. Matthew helps to reduce the stress level with his professional and transparent demeanor.I will continue to bring my Cayenne and SL to him for superior service.

Ze
Review №17

Matthew, Ryk and Phil straightforward and really care about your car. Dan

Ke
Review №18

We will be loyal customers for life! They are always so professional and go above and beyond to serve the customers at such a high level! The quality of the work is top-notch. Finding great customer service these days is very difficult; however, the guys at European Care Care Limited have mastered excellent customer service!

Jo
Review №19

Great service and honest people.

Jo
Review №20

Honest, trustworthy service

Jo
Review №21

Matthew was incredibly helpful and my cars air conditioning is running great. The quote was significantly less than the dealership as well.

Cr
Review №22

These guys are so professional and knowledgeable. They have provided us with excellent service for several of our BMW’s. I feel it’s same quality of better that I have received from the dealership. Highly recommended!Thank you guys for all of your kindness and excellent service!

na
Review №23

I had a great experience for my first time visiting European cars limited. They were able to accommodate my schedule they were reasonable and quick. The shop is very clean. The waiting room is nice. The staff was honest courteous and friendly!!!I highly recommend them!

Ma
Review №24

First time coming and it won’t be my last. Brought my son’s Audi Q5 for a brake job. I couldn’t remember if it was the back or front brakes because my Audi dealer said it needed brakes soon. So I brought it here and they were going to check it out and let me know what they found. I brought it in the morning and was told by Matthew that he would call with what they found. I received a call around noon with the estimate and the car was ready the same day as promised. They work off of appointments which I didn’t do but it worked out anyways. Clean but busy shop. Nice guys and fast service. I will bringing my Audi A6 when it needs service too.

To
Review №25

Great experience. Guys know their stuff! Got a buyers inspection here and they were very thorough with everything and made my buying experience 100x better. Will be coming back.

Ja
Review №26

I had a bad experience with the dealership. I know little about what’s going on under the hood of a car and I felt mislead by a couple things. European Cars were so helpful and kind explaining the fixes needed and charged a fair price!

Je
Review №27

Matt helped get my headlight fixed and also helped me with some mold growing in the ac of my q5. The car smells amazing and Without question i will be returning for all of my future work. They are very honest and prompt. You won’t be disappointed.Also the store on the west side of Shepard is not the same store. They are newer and stole the name!

Ry
Review №28

Matthew and the whole crew take great care of my Audi RS5. I trust them to tell me what needs to be done and what doesnt. I recently took the car in for an oil change and new rear brake pads since they were squeaking. They took a look and let me know that the brake pads still had life in them. They saved me money even thought they could have done the work and I would have never know. Integrity and honesty go a long way withe me!

Ke
Review №29

I cant say enough wonderful things about this shop. European Cars is honest and only suggests what is needed. Great customer service from Matt, always willing to go above and beyond to make you feel comfortable and in good hands. They do a wonderful job explaining everything and quick turnaround. This will be my shop for all my car needs. Highly recommend Matthew.

Ni
Review №30

Really appreciate Matthew and team. I’ve got a 1997 318i BMW that has been in the family since it came off the assembly line. She really needs some tender love and care and the team went above and beyond to give the car a careful run through. It’s tough to find a quality shop you trust with such an old car, but this is one of them. The beemer is running as smooth as ever and I’m only bringing her to European Cars from now on.

Hu
Review №31

Had a 991 that was overdue for its annual service and didn’t want to deal with taking it to a dealership. Found ECL and they had fantastic reviews online. Now I know why! Matthew was a pleasure to deal with. He was able to fit me in for service the same day that I called. Then before anything was done, he called me with a price quote for approval before working on the car. Everything was done in a very timely manner. Highly recommend European Cars Limited!

Be
Review №32

I had been searching in Houston for several years for a good, reliable, honest repair shop for my Audi. Tried several of the places in town. The guys at European Cars are by far the best in terms of service and straightforward advice on your car. They were very helpful describing and showing me on my A4 what was wrong and how it could be fixed. Specifically, Matthew never tried to oversell me on anything.I appreciate the great service and will definitely be returning in the future!

Ch
Review №33

Excellent service! Went in for routine oil change and to have a general look over my vehicle. The team was able to identify an issue involving the suspension system and was able to get that handled as well.

Mi
Review №34

Really nice people and all fixed up nicely.Would go back for sure.Highly recommended if you are in the neighborhood.

Ju
Review №35

Great customer service. Very convenient. Most importantly, these are trustworthy mechanics who will provide the service you need in a timely manner.

St
Review №36

Great service from Matt and team. European Cars is honest and only suggests what is needed. They stand behind their work and if anything needs.adjustment they are quick to address the item and ensure that you are satisfied with the outcome. We have had our two Mercedes serviced here for several years and have been 100% satisfied in all instances.

Ve
Review №37

European Cars was great to work with! Convenient location and friendly staff. It was so easy to make an appointment that was convenient for my schedule. The team was very friendly and communicative, and service was fast and effective. I will definitely be returning for my future service needs.

Ge
Review №38

Ive received nothing but friendly, honest service from European Cars Limited. I have referred several friends and co-workers who have had the same experience. As a resident of Magnolia Grove, they are also great neighbors. For a auto repair shop, they somehow manage to make no noise, and have lent a helping hand on many occasions.

Le
Review №39

ECL was great - got me in right away, told me what to expect and was extremely prompt in providing me details on the issue and estimate. This was a wonderful and very easy transaction and I really appreciate it. Definitely will take my car back as needed and recommend them. Thank you!

He
Review №40

I had an exceptional experience here, I am so glad I found them, I usually go to my VW dealership on Kirby but this time decided to try some place new and European Cars Limited definitely turned out to be a very convenient well priced, highly efficient alternative. I can not say the same about the VW dealership. I love supporting family businesses especially when they are great! European Cars Limited is my go to now for any maintenance or car related needs. They were very professional, punctual, polite, and reasonably priced. I highly recommend this establishment. Thank you so much!

Ro
Review №41

I have taken my BMW here twice over the past two months. Phil and Matthew are very knowledgeable and always explain what repairs are necessary and which ones can wait. They do a great job, have fair prices and quick turnaround.

Da
Review №42

They were very thorough, honest, and certainly I got tremendous value for the price! They gave me great options and walked me through all aspects of what I needed to do. I would definitely recommend them to any German car owner!!

Cl
Review №43

Matthew quickly identified the source of a clunk that three other mechanics couldnt find. He gave me a realistic estimate of items needing to be fixed now and what could wait, with a thorough explanation. I appreciate the detailed bids and personal service!

C
Review №44

Great shop to get your vehicle worked on! Everyone was extremely friendly and had my car out of the shop on the same day. Very reasonably priced, too.

El
Review №45

From the time I initially called European Cars, to the point I picked my car up, the communication, professionalism, and proactive discussion was outstanding. Matthew in the front office and Ryk in the shop are both the exact kind of people you want to deal with for everything from simple repairs to performance modifications . Having recently moved to Houston, and having mediocre success with other shops, Im grateful to have this shop as part of the team for my 08 BMW weekend racer .

Da
Review №46

Great service. Matt and Phil are stand up guys who will make sure your vehicle is taken care of like it was their own. Thank you so much for all the help with my bmw 335i !

Da
Review №47

European Cars repaired my A/C compressor in less than 2 business days including the diagnostics. Can’t thank these guys enough for getting me back in my car with cold air in the Houston Summer. I just found my new mechanic for all my Audi’s service needs. Thanks again guys - great job!

Ir
Review №48

We enjoy having our 2014 VW Beetle serviced at European Cars, Ltd. We are always treated courteously by Phil and Matthew, and receive quality service at a fair price. We highly recommend this business!!!

Jo
Review №49

Best service for our Vespas. Friendly and get the job done right. Location is convenient. Very efficient too!

Ge
Review №50

This repair shop has earned my respect and my business. For years they have kept my BMWs and Vespa in top running condition. They are the good guys in the auto repair business and for a reasonable cost. They treat you better than your own family.....What do you have to gain by using their service Everything... Thank you from George C.

Ju
Review №51

Exceptional customer service. I took my car for a check engine light and they only replaced the parts that were working. Turns out a hose was broken.Will not go wrong going here. 5 stars

Ge
Review №52

These guys really know what they do. I took my Mercedez-Benz CLK there for 6 years and now I take my Cayenne. Great service.

Ch
Review №53

Can’t say enough great things about this shop. We have taken our 2011 and 2012 Mercedes here for over a year now. Matthew and Phil know you by name, are happy to see you, but most importantly are personally invested in keeping the vehicle you have in ship shape and on the road for years to come.The overall attention to detail and knowledge of German vehicles is impressive. They identify soon-to-be problems, fixing them before they become real issues in addition to standard maintenance. They also will customize a maintenance schedule based on your driving and the fact that Houston is hot and humid (tougher on cars).Great people, great work, fair pricing. Will be coming here for years to come!

Ce
Review №54

Good folks here at ECL. Responsive and quality fast service near home. Shout out to Ryk! Speak with Matthew. He’ll take care of you!

Ba
Review №55

European Cars Limited charged us $600 for a diagnostic test.We had our 2012 Audi Q5 towed to European Cars Limited on the recommendation of a neighbor. After 5 days at this shop, our car still had not fully been diagnosed. We had to call consistently for updates and were told several times within the first few days our car had not been looked at. We were in rental car being charged daily, so our goal was to get things done quickly and efficiently.After a few days, we still didnt have solid answers. I told the office manager that I was considering moving the car to a dealership, because we had recalls to complete as well. He told us that we would have to pay hourly instead of the regular diagnostic fee which is around $150, because it was taking their mechanics extra time to figure out the issue. Since they were unable to diagnose the issue in a normal amount of time, they wanted to take apart the engine and charge us additional to diagnose. We declined, but still ended spending $500 on an incomplete diagnostic test, plus an additional $100 in fees and taxes.I guess, as a pro, the office manager we dealt with was generally pleasant throughout the transaction. He allowed us to break the fee into payments and everyone was nice to my husband when he came to have the car towed to the dealership. This was very helpful, since my husband is a disabled veteran and has been unemployed for more than a year. They also told us that if we did the repair at their shop instead of the dealership, they would allocate the $600 diagnostic fee towards the repair of our car.In the end, we had all of our repairs done at the dealership, not European Cars Limited. The issue was diagnosed at the dealership within half a day with upfront pricing, plus we were given a loaner car for 3 days while they completed our repairs.This entire incident was an absolute headache. We will not be back to this shop.

Ju
Review №56

They make the process so easy - flexible scheduling, drop off and pick up, and you receive the estimate via email with an explanation over the phone. Even though I don’t understand cars at all, I trust I am in good hands with Matthew and European Cars.

Sa
Review №57

Good service will never be out of fashion!Friendly, fast, honest service. Thank you so much!

OR
Review №58

Found these guys online for a pre purchase inspection on an Audi. The reviews were spot on; Matthew was friendly, courteous and clear. They use the same worksheets big dealers use to Certify their used car inventory. With his findings (and I was already under blue book) was able to negotiate an even better purchase price and I had assurance from a trained mechanic that I wasnt buying a lemon. If you are in the market for a preowned luxury vehicle, you have got to go to European Cars Limited. I now plan to use them for all my future service needs.

Lo
Review №59

With limited knowledge about cars, I feel like they do good/fair/honest work. Work is done in a very timely manner and they are always courteous on the phone and in person.

Co
Review №60

I’ve been going to European Cars Ltd for a few years now and they treat me very well. They never push services on you and their prices are competitive. They also guarantee their work if something is not fixed quite right. Overall great experience with them!

Al
Review №61

A very different experience from the dealership. Phil and Matthew are exceptionally nice and dedicated to providing your car with the best possible service at the best possible price.

Ch
Review №62

Great staff with knowledgeable technicians. They explain the issues with you vehicle and repair to like new conditions. They warranty the work as well, which is a huge plus.

Je
Review №63

My car was due for a B service per the Mercedes dealership (after buying it CPO from them 10 months prior) and they wanted $750 for what was mostly a list of checks. After doing some research, I called 4 alternative service places and after speaking with Matthew, I knew immediately European Cars was going to get my business. They performed an oil change and the required service on my car for $150 and told me I was good to go for at least another 5,000 miles (about how much I put on my car per year)! They were courteous, quick, and completely upfront.

Am
Review №64

Fantastic service. Clean shop with very friendly knowledgeable staff. Quick and efficient. Willl plan to return as needed.

Je
Review №65

Good / Quality shop!!! I have a 2009 VW Jetta that needed a clutch replacement. While doing that, I also did the rear main seal and the bleeder block. Now, were all human and make mistakes from time to time. The mechanic made a small mistake on the rear main seal causing it to leak on the test drive. The shop took responsibility for it at no extra charge to me!!!! If your looking for a good, honest, quality shop to take your baby to, this is the place to go!!!! Do not get wrapped up in the part a mistake was made!!!! Get wrapped up in the thought that the garage was honest and up front!!!!! Id rather have honesty over anything else!!! I make mistakes at my job sometimes, I cant hold it against someone else for doing the same. These days its very hard to find a honest technician that does quality work!!! Im far beyond impressed with this garage and will take my car there for all its repair and maintenance needs!!! I would highly recommend this garage!!!!Jeff Allen

Da
Review №66

Towed car in at 5pm with no appointment. They had it fixed and finished by 11:00 am the next day. Great service.

Sh
Review №67

We have taken both of our Mercedes Benz here for schedule service and any issues for the last couple years and have been very pleased. They are very honest and personable.

Ry
Review №68

Matthew and all the guys in the shop keep my Audi purring right along.

Sc
Review №69

Fantastic service! Same day appointment, honest and fair owner and employees. They did a beautiful job restoring my curb-rashed 21 rims and they look as good now as when the car first rolled of the showroom floor. They also have taken fantastic care of my wife and her Porsche Macan, with far superior service and convenience that the Porsche dealership. I cannot recommend European Car Repair enough!

Br
Review №70

They were professional, knowledgeable, and quick in their service. If you have a German car and don’t want to waste a whole day at a dealership this is a great alternative.

Co
Review №71

Even after moving neighborhoods, we travel to service our Cayenne at European Cars. Matthew and his team are friendly, professional and provide the best service at a reasonable cost in the Houston area!

Ma
Review №72

Always helpful policy and reasonably priced. Great location in the center of Houston.

Ja
Review №73

Always very professional. Like to work with them. Have all confident that they know what are they doing with my car.

Jo
Review №74

Phil and team have taken care of my Mercedes and BMWs since 2010. These guys are experts and provide great service.

Sa
Review №75

Matthew and the rest of the team at European Cars Limited go above and beyond to give you great service and honest advice. Thank you for all your help!

Wi
Review №76

I have used these guys for maintenance and repair on my Porsche vehicles for 24 years and counting. Simply the best, hands down.

JT
Review №77

Happy with the service. Way, way better than the BMW dealership

Al
Review №78

Thank you for letting me park in front during the storm last Thursday. I was the person in the white Honda LX Sedan.

Ja
Review №79

Really nice guys who gave me a thorough run down of my car’s issues, but weren’t pushy about anything that could wait. My Beemer may be a money pit, but it’s good to know these guys will shoot straight about it.

Ma
Review №80

Qualified technicians and exceptional customer service. I had my 528i breaks,suspension service done here with a reasonable price.

Ma
Review №81

Excellent car care with great customer service!

Jo
Review №82

Excellent work done at reasonable prices.

Ch
Review №83

Matthew and his team at European Cars Limited are not only informative, but they treat you like you are there top priority..

At
Review №84

I have been bringing my cars here since 2012. Always quality work, always kind, always honest.

Jo
Review №85

The guys here are friendly and provide a professional service.

Sc
Review №86

I trust them and they do good work. My Touareg diesel should run for another 100,000 miles.

Sc
Review №87

Ive used these guys on my Audis, and they really know their biz. I am now going to take in a 2011 BMW for all future service and have every confidence I will continue to be served extremely well.

Ma
Review №88

Matthew & his crew have been handling my cars for a couple of years now - from the classic 3-series to the highly-technical M6. To put it simply, these guys know what theyre doing and theyre honest. Thats about all you can want out of your mechanic. If youre having issues, go by and talk to them. I unfortunately made the mistake of talking to them after I went to the dealership. I figured the dealership would know how to handle the M6 best. My check engine light came on 3 times within a one month period and it became clear that I needed to find professionals to handle this issue. Let me recap:- Engine regularly required oil- dealership says M6 engine burns oil- European Cars says sure, but the reservoir is also leaking- Tire had a nail in it- dealership says we plugged it for you- EC says plugging run-flats is generally frowned upon- Check engine light came on - O2 sensor issue- dealership says 1st time we reset that error, should be good to go- dealership says 2nd time we put in 2 new spark plugs, should be good to go- dealership says 3rd time we shuffled around your spark plugs, should be good to go- EC says we replaced your O2 sensors Car is running perfectly nowWow - its embarrassing to even write this, but people need to know that these guys should be taking care of your vehicles because the dealerships are just giving you the run-around.

Mi
Review №89

Good service. Fast and friendly.

Ma
Review №90

4-15-2021Today I took my beloved Vespa to get some work done on it and again I receive nothing but the best service and treatment from Phil and Matthew. They make me feel as important as the customers that being on those exotic Porsches. There is no other shop that I trust more with my Vespa than this one. Their level of skills is without question. Every single time that I ask a question on any of the work that is about to be performed, they are more than happy to explain the why and how it will be done. This is a first class shop that does first class work. The work is always clean, best, correct and the prices are more than fair. I cannot recommend this shop enough! If you need processional and fair work to be done, and a high level of service, look no where else but here. Phil and Matthew will take care of you and have you back on the road. World class service at a fair price.1-3-2020 UpdateThis shop never ceases to amaze me. I bring my Vespa here for repair and service, because franklyTheyre one of the few, if not only ones, that have the knowledge to treat these Italian machines with the respect and care that they deserve. Every time that I come here, Im treated exceptionally well, as if Im driving a $300k Porsche. These guys here know how to treat a customer. They always explain what procedure is needed, how much it will cost, and the work is always, and I mean always, top notch. The shop is very professional and it shows. They offer first class treatment for us, the scooter rider. I cannot recommend this shop more! As long as Im a Vespa rider, they will have my business and my respects. A great shop with even better people. Why cant all other businesses be the same way?Let me start by saying that this shop is the most professional shop that I have encountered with the best customer service I have ever seen! No exaggeration.This shop services all European cars such as Porsche and Mercedes, but they also serve as the service center for Vespa Houston. I took my 2015 Vespa GTS Super here for its first service at 600 miles and was greeted by a friendly individual by the name of Phil. Phil was very knowledgable regarding all things Vespa and even drives a scooter himself. I felt confident with the mechanics at this shop for if the can work on a $100,000 Porsche, they can certainly take care of my beloved Vespa.I proceeded to drop the Vespa and picked her up a week later. Phil took his time to explain what he did to the bike, and at no time did I ever feel rushed or any less valuable than his Porsche or Mercedes Benz owners. The guy makes all of his customers feel like a million bucks!In a nutshell, I would say with absolute certainty that I will not go anywhere else for service on my Vespa. The cost of service is much more reasonable than the other Vespa shop in town. The customer service is something not seen often these days. Phil is a excellent guy and one who is a Vespa guru. Trust me when I say you need to come here! This shop is the best!

Ko
Review №91

Its been awhile, but I dont believe I wrote a review. I took my car here because it was the only place that had amazing reviews. So had my little 02 GTI VR6 towed over to have her looked at.They let me know what the issue was and repaired my car in decent time for a little shop. What was awesome was Matthew actually showed me my replaced parts and let me know how my clutch and flywheel worked, and even informed me of other issues they found and asked if I wanted them fixed, otherwise, it was just a FYI type notification. I was called a few times and given updates which was nice instead of my usual keep calling the shop.Furthermore, when I had concerns post repairs, I was given the time via phone to have all my nitpicky questions answered with out rush; not to mention the answers were clear and informative as opposed to quick. In case youre curious, I had noticed the clutch had a smell, and was wondering if the new clutch would do that. Otherwise, my car is running perfectly right now, :) and I highly recommend them.

CS
Review №92

Theyve been doing a great job on my BMWs for 10 years now and they always get the job done right for a fair price

JL
Review №93

Long time client. Highly qualified technicians and excellent service.

Li
Review №94

Wonderful experience at European Cars Limited.

Sa
Review №95

Matthew was so friendly and helped get my car turned around on a tight timeline. Will certainly be back.

Ka
Review №96

Excellent work done here

Ke
Review №97

Fantastic service!

Information
7 Photos
97 Comments
4.8 Rating
  • Address:4601 Feagan St Ste A, Houston, TX 77007, United States
  • Site:https://autorepairhoustontx.com/
  • Phone:+1 713-863-1911
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations