I just moved to Houston and I got my catalytic converter stolen within my first week. I was distraught, however after being referred to Smart Automotive I was able to get it fixed within the next day at a reasonable cost. The service was quick and painless and the customer service was amazing! Being a women and finding a honest mechanic is hard but I found mine and I would refer anyone to come here.
I was referred to Smart Automotive Services by a friend who simply said, you won’t regret it. I was so flabbergasted by their knowledge, the workmanship, and their family attitude that truly showed. My Ford Edge runs like new now, they fixed what needed to be fixed and educated me on other areas that we can focus on later. Wow, now that’s service...
As usual Dani and her crew did am amazing job. I bring all my cars to her when they need repairs and she has never failed me. I would recommend her services to anybody who wants an honest fair and highly competent mechanic. Thank you for all you hard work Dani amd crew. You have a lifelong customer in my family.
David and his staff are the best around. Always helpful and responds quickly.
Im leaving today on a road trip, so it was really important (to me) to get my work done. I went there in person to plan the work for another day. I returned on the set day, but I was pushed off to the next day. I returned again (yesterday), but still cant get to me. Today I arrived early, and with no other customers waiting, I was told, it will be a while. Thats it. After four trips to the shop, I reckon it will be longer.
Great people very qualified. Only sell me what I need and inform me about all costs and details. I trust Smart auto.
I do NOT trust any mechanic shop for good reason. They are always trying to swindle you and say things need to be done that do not. A lot of places rip you off with prices as well. I found Smart Automotive from a friend/mechanic whom I trust and I am beyond thankful to my friend for the referral. Danny and David are absolutely AMAZING. I 100% trust them. They are professional, friendly, trustworthy, and know their stuff. The prices are wonderful as well. We take all 3 of our vehicles there and earlier in the year my vehicle leaked all transmission fluid in the driveway. It had to be towed (which they can have done too). Any other place I would have went to would have said it was something big and charged a fortune. Not them, it was the o ring in the dipstick. I am telling you, you will NOT find a better place to take your vehicle.
The owners of Smart Automotive have the most honest and trustworthy auto repair shop I have ever been to, especially compared to the chain shops. They consistently surprise me with their professionalism and their friendliness - I have been bringing my Nissan truck and now my Jeep Wrangler to them for years and have never had a problem nor a surprise, unless it was a good one! They have bent over backward for me at times, even staying open late to finish a repair to make sure I got it back the next day as I was paying for a rental during the repairs. I moved quite a few miles further away from their shop over a year ago and still continue to take my trucks to them when I need repairs. I trust them wholeheartedly and have recommended David and Dannie to friends and will continue to do so.
Smart automotive is a great shop!! David got you truck in and out in one day. Thanks
I brought my 1985 Olds 442 in for several things. The owner (David) built a custom 3” exhaust, 2” drop spindles, complete front end with alignment, Bilstien shocks, and custom modified a Hurst Lightning Rod Shifter that two other shops could not fix. Very reasonable (although I care more about quality than price) is up front and he and his wife have a great team. He came highly recommended by a good friend and I will pass that recommendation to friends & familyKen-
So happy to find a great repair shop near where I live. Great team of people, great customer service, and great work. I recommend this place for car repairs
This is the only place I have ever recommend to anybody in Houston for honest and great mechanical work to be done. Danny is great and her husband has always done a great job on all the repairs that I have taken there over the years. I’ve been a customer of theirs since 2010 In their old location and are still taking my vehicles to them when I know I need somebody that I can trust.
Took my car here back in May 2020 and was working with Dani. i needed my transmission replaced. the entire process seemed entirely stressful because this was my first time handling any car repair without my dad, but Dani helped me understand the situation and what to expect and had me feeling reassured. My car ended up taking longer than expected due to issues with the part they were recieving and they kept me updated the entire way. I know my situation was a headache but smart automotive didnt give up on me! lol . after going on almost 3 months later, my car is still running great! i would definitely recommend this shop.
I brought my tahoe to David and Daniel and has the worst experience. They replaced my ac compressor of which only lasted less then 2 days. I brought it back to them only to find that my ac condenser had to be replaced also. I had already paid them close to $600 + $192 for parts that I purchased elsewhere (compressor/dryer)dollars and they were wanting to charge me another $400 plus to replace the condenser. I had a licensed tech ask if they flush my system out of which I would like to believe that they did. The other tech opened up my system only to find the orifice tube was completely clog and dry. Should be oily but not clogged. We vacuumed the system and recharged it but only lasted a few days before the brand new compressor failed. The second tech said that Smart Automotive should have recommended replacing the condenser being the age of the vehicle a 98 Chevy but he never did. I talked to David and told him that he being the expert should have recommended a replacement to ensure the job done right but he danced around saying there was no way of knowing that would have failed. I once again told him that as a customer we rely on his experience to make the customer aware of the possibility of a condenser failure. Needless to say they were not willing to help in any sort of way. I had to repurchase all the parts and have another more experienced mechanic do the job. I am not saying they are bad people but definitely not very trust worthy. I am out of pocket well over $1200 dollars but that didn’t seem to phase them. They would have gladly taken the rest of my money as well.
I won’t dare go to any other repair shop. Danny is just amazing. She Will help you to every extent she can in getting your car repaired. Always honest and upfront about the entire cost and the amount of time repair will take.
I have used Smart Automotive for years.They always deliver on a service that is professional and knowledgeable.Ive always been treated with respect and compassion.
This shop is great. My fiancé had a check engine light and they found the problem and did not try to fix or overcharge for something that did not need to be done.
David Smart is honest. He is also an excellent mechanic. These are why I go to him.
Good hard working honest people! Excellent pricing!Get to know them they definitely run a shop you can trust...
The only thing I have to say is that now I have a new favorite Car Repair Shop, 😁. It’s hard to find what these car shop has together : Affordable prices + VIP Service + Fast and Well done Job.Not perfect, but the best I found.
Mrs. Smart and Mr. Smart are the most honest, loyal people I have met. They always help you out as fast as they can. Mr.David will educate you on types of exhaust you should have. This company knows what they are doing!!! This is the only shop I will bring my truck to other than the shop I work at. I trust the Smarts with my vehicles anytime. They have such amazing customer support. Mrs. Smart is the sweetest woman to help you, she always has respect and a huge smile. I highly recommended bringing your vehicle here if you need work done!!!! They have always done the best work on anything I bring here. Not a one of the things they have done for me has ever messed up. All in all greatest shop and even greater owners.
The team at smart auto are great . been using them for years . trustworthy and dependable service . i reccomend them to everyone👍
SMART AUTOMOTIVE HAS EXCELLENT CUSTOMER SERVICEEMPLOYEES ARE ALWAYS RESPECTFUL AND PROFESSIONALGREAT PRICES AND SERVICEI HIGHLY RECOMMEND THEM FOR ALL YOUR AUTOMOTIVE NEEDS
I have been going with these guys for a couple of years. David is a very knowledgeable and never disappoints, they take care of their customers and won’t cut corners like many others out there.
Ive used them to do exhaust on three of my vehicles and my nephew has used them also, they are honest and truthful and there to make sure the job is done right for a good price. I will continue to work with them on the future.
Great job every time great prices and have always been honest with the job that needs to be done!!!!
Great place to go for any small to big issues you may be haveing with your vehicle. Came here because I got a good review from a good friend. Had my differential replaced and my engine replaced In my truck. Great people. Honest hard-working people!
Great place to take my vehicles! Always go to them for my maintenance.
Smart Automotive is a great place to take your car and truck. Their saying is{ If its not broken we dont mess with it.} Not like other auto Repair shops that lie and charge you an arm and a leg out of price you cant afford. Or fix something that didnt need fixing. I recommend Smart Automotive for all your repairs. Fantastic mechanics and great owners. All around American own business!
Super efficient, super friendly, super courteous.
Great service and very knowledgeable. Been doing business there for many years.
I had an issue my brake lights not working I couldnt figure out what was wrong so I come here to smart automotive. About 20 minutes later they were done told me I had a missing fuse I was charged $22 half hour of labor, parts, hazardous waste disposal and tax were on my receipt. Something like this should have free or at minimum a couple of bucks for the fuse.
I have a some what lengthy comment but I hope your willing to read it!!! I moved to the Houston area about 6 years ago and bounced around with some of the big name auto places... about 4 years ago a trusted friend recommended SMART AUTO... From my first encounter I realized that the big guys dont care like they do. More concerned, knowledgeable, and reasonable than the rest. They have saved me from bad diagnosis and missteps multiple times!!!!! Family run with integrity and a goal of fairness guided by the ideal of earning return business. GIVE THEM A SHOT AND YOULL BE TELLING YOUR FRIENDS AND FAMILY! I wont mention the ones that failed me... Im not a politition but check them out......
Ive had some bad experiences with mechanics before but smart automotive takes the cake. Danielle smart started out nice enough and then came all the lies. Im unsure if she is capable of telling the truth and to my dismay she even used a racist remark to cover up one of her lies.
Always great experience-friendly, affordable, professional always-
So very simple. Oil changed at a reasonable price by a trustworthy, local business. How perfect! No muss, no fuss.
I have never had a bad experience ever. Completely honest and fantastic work. Thanks for all you do!
Smart Auto is a great place to take your auto. The people are honest and do not add un-needed work to your auto. The prices are great, and all of our work has been done quickly. Danne and Dave and the rest are honest professionals. I recommend them highly.
Been going there for over a year now. This company has so far been great. They have been very up front about issues with my vehicle.
They are like family they take care of you and your car the way it needs to be...Thank you, Danny and David...
Great shop. Competitive pricing, honest and reliable. Even if I had work done else where, they will check it make sure it is done correctly. I have been taking my vehicals there since they opened. Highly recomended. My go to place for repairs, and maintance service.
Great knowledgeable staff with great service and prices. I trust them.
Be warned! They are liars and thieves. We took our truck to David Smart to get a new motor and other work. Every week they came up with new repairs that needed to be done. We paid every time they said there was a new part or more work to do. After a year, we brought the truck home and it barely ran. We paid more than twice the initial quote. After having another expert mechanic take the motor apart, significant damage and subpar work was discovered.We took Smart Automotive to small claims court. At the first setting my husband agreed to a partial settlement amount. David Smart was ordered to pay installments on that judgement. He did not follow the judges order, and at a second court setting Smart Automotive was ordered to pay the full amount we had initially sued for. Months later, it has taken multiple visits to Smart Automotive by constable officers to finally collect a payment on the judgement.Aside from the lies, shoddy workmanship and horrible customer service, be warned of dealing with Danielle Smart. She is verbally abusive, makes unfounded threats and should absolutely not be in the business of dealing with customers.
Brought in car with bad rattling assuming the worst. In 5 minutes the car was fixed for free. Just needed a bracket secured. Because i am not an expert with exhaust systems, they could taken advantage of the situation. However they did not.
Very good service, and they know what they are doing. Very pleased. Will refer customers gladly.
Well it may be long but warning this place is a lie they lie about everything and i worked at a rehab place before and tell you the guys working on your car are on drugs crack to be honest ! and stole about 3 dollars worth of change out my car,,, they scammed me as well changed a part that dint need to be changed and then acted like they did no what the problem was till i drove off and argued with me when your the car shop ... im going to bbb with this and im thinking about doing a charge back on my card even if i dont win the charge back i cant believe this place ..i came in think my thermostat was bad they admitted that teck said i dont think it her thermostat but they still put new one ended up being my fans and one job was 279 the fan job 400 these people just want to steal your money and when i was there another customer was having the same problem i was !!!! please dont go here they will scam you too!
Great customer service and very trust worthy! Id recommend to anyone needing a good mechanic.
Great professional service!
I am on the fence with this one. Service was prompt and so far the repair seems to have corrected my engine cooling issue. My concern is the parts costs are a bit excessive. They charged me over just over $400 for a Dodge 1500 5.7L hemi radiator/ 2007.Also, there are online coupons for up to $50 off the cost of repairs. No mention of that when I arranged for the repair. Have your coupons in hand. I have upgraded my review because a phone call quickly resolved the coupon issue.
Installed flowmaster on my truck and they sound great. No problems and a great price
Always my go to place for exhaust needs
Gives low price to get in you in the door. Bait and switch. Tells you to wait for 1 - 2 hours and then gives longer wait times. Do not go to this place.
Big thieves here and great liars if you care about your hard earned money do not come here.
Awesome! Fixed the problem! Bad transmission.
Great experience.
SUPER SCAM OF A PLACE TO BRING YOUR CAR DO NOT TRUST ANYTHING THIS SHOP TELLS YOUWILL CHARGE YOU FOR THINGS THAT WERE NOT EVEN DONE
They suck