user
Wheeler Watch Clinic
2935 Main St, Houston, TX 77002, United States
Appearance
Wheeler Watch Clinic

Comments
Ba
Review №1

I found a great little place in downtown Houston to get my watch repaired. Third-generation, family-owned business for the last 67 years, and theyve been at their current location for over 20 years. Really friendly staff, courteous, and explained everything they did and why they did it. Extremely reasonable prices. I brought my watch in for repairs one afternoon, and got it back the very next day. They have lots of other inventory as well, and well worth a return trip.

Mi
Review №2

I was looking for a place to install a battery in my watch and was in the area. Found this place. Small shop, great service. Had my watch up and running in 10min. While I was there they had lots of jewelry so I asked about jewelry repairs. They do them also! So I took off my cross necklace that Ive had since 2008 that needed new clasps and the cross needed some attention from wear over the years. They beefed up the silver round part and soldiered and polished the necklace. Came out great! Ready for another 10-15yrs!I should have taken before pics.Highly recommend this little shop.

An
Review №3

Been looking for a watch band forever. Find this gem in the cut. Mary was very helpful and it was a quick fix! Love my new band. Will definitely be returning.

HT
Review №4

So my g shock battery died. I went to a couple of places that werent all that confident in replacing the battery. I recently moved in town so decided to try Wheeler Watch Clinic. John took care of me and replaced battery in 10 mins. I was in and out. He was very friendly. Also had a good conversation about them being family owned. I would recommend if you need repairs. They also sale products as well.

Cl
Review №5

Great service. Professional and knowledgeable as well as courteous and they have a lot of excellent products. I highly recommend Wheeler Watch Clinic.

Li
Review №6

Stopped by to get a watch battery replaced. They told me that the gasket was worn (and showed it to me) and let me know that if it wasnt replaced, it would compromise the water resistance of my watch. I had them replace both the battery and gasket. I was in and out in around 15 minutes and the cost was just under $20. Would definitely stop by again for my watch maintenance needs!

Ru
Review №7

Great place with friendly people. Fixed my watch for a very reasonable price. I plan to continue going to them for any watch repair needs.

n
Review №8

Very professional, prompt, courteous. Finished work a day before promised time.I was thoroughly impressed by their honesty. I left 2 expensive watches with emotional value for repair. I would have paid whatever they asked. But they charged me nothing for one watch that they tested and found no fault with. The repair cost for the second watch was very reasonable.I am a customer for life and would have no hesitation to recommend them to my family and friends.

Ri
Review №9

Friendly owner and staff at a family owned business that has owned this shop for 3 generations. Good prices and trustworthy establishment.

Al
Review №10

Great customer service watches are working great

Ma
Review №11

I took my Rolex in today hoping that it was fixable. This is a family owned company and in addition to being extremely knowledgeable they treated me like family as well. They took the time to explain the problem, fix it and advise me on how to protect my investment. I have never experienced this level of service and kindness from any other retailer that just wants to take your money and make you wait long periods of time to fix your item. Even more importantly they were more than reasonable with their prices. I will definitely be revisiting this family if the need arrives; you should too. I would give them 10 stars if the option was available.-Max

Wa
Review №12

Ive been living in Midtown for 15 years and never knew about this place. I went in today for battery replacement on two watches. Very friendly, professional, fast, and the type of family business you want to support. Highly recommend!

Da
Review №13

Cool old school locally owned shop. Great service and people!

Ca
Review №14

I just went in to get a watch strap changed since I did not have the correct tools at home. Absolutely great service, they didn’t even charge me. Will definitely come back if I have any serious repairs!!

Cl
Review №15

They are prompt, courteous and do everything they can to assist you! Exceptional great service!

De
Review №16

Put a battery in my watch for 13 dollars . Thanks for the great service !!!!!!

Do
Review №17

Excellent. I was very happy with the whole process. It was quickly done and prices are low.

On
Review №18

Always an adventure with this man hes real cool

Ki
Review №19

Fair prices and quality work! Great job fixing my diamond studs and my husband’s watches.

mx
Review №20

Great service. Went to change battery, but watch was bad. They didnt charge me anything for their time.

Mi
Review №21

I got a new watch band, but the charge add on could not be fixed

Ma
Review №22

Whent for a new battery for my watch it keeps stopping now.I was in town for the day so now what to do.

Ad
Review №23

The people here were very nice and quick. They replaced a watch battery for me for around $10. They also said that they apprise jewelry.

Hu
Review №24

Came in for a battery, Mary was courteous, in and out in a jiffy a overall good exp. they have a ton jewelry watches ect.

So
Review №25

John is awesome and very prompt! Very professional

Sa
Review №26

Incredible service, my watches are up and running like new! The owners are really nice and the store makes you feel like you are in a 1960’s downtown store. recommended!

Sh
Review №27

Best repair watch in town .. look for john 🙏🏽

Ph
Review №28

Great service. Broke my automatic watch stem from a surfing trip. Was only visiting houston for a week, found Wheeler, James ordered me the part and repaired it so quick I got my watch before leaving! Not only for battery changing! Fully service automatic watches!

Mi
Review №29

I bought a new watch band.

El
Review №30

Friendly, family-owned business in the middle of midtown. Definitely worth a visit for any watch or jewelry repair (or engraving).

Ra
Review №31

I got excellent service today! Had two watches that needed new batteries and one of them also needed a small clip replacement while the other needed cleaning from the inside. I thought I would have to leave them there overnight as previous experiences in other places but nope they got right to it and had em ready for me in about 15 min. End result was one watch that got its shine back and the other one with a clip again (making it usable again). Will definitely be coming back and bringing a couple of watches for battery replacements. Thanks for the great service!

Ka
Review №32

I’ve been here multiple times to get watch batteries replaced and to have links removed from various watches. The service is fast, friendly, and decently priced. I would recommend this place to anyone needing watch adjustments or repairs!

Wh
Review №33

Ive been trying to find a place to have my watch repaired, battery and new band, so I googled and found Wheeler Watch Clinic. I decided to try them as they had so many good reviews and I was not disappointed. Mary is as wonderful as everyone else has stated, very helpful and professional. She answered the phone when I called, then a very nice gentleman helped me when I got there. He changed the battery first to make sure the watch worked, before selling me a band for a bad watch. Then he showed me a very wide selection of bands and I found exactly what I was looking for. I will definitely go back. They also do any type of jewelry repair along with selling new and used jewelry. I highly recommend Wheeler Watch Clinic.

Jo
Review №34

Ive just had them replace the band on my 1st Gen LG Watch Urbane Android Wear watch and I had quite the variety of bands to choose from. Mary installed it quickly and I was able to get on my way within minutes. The shop is fantastic and they do so much more. You absolutely must check them out!

Jo
Review №35

Very nice place. I brought in 10 non working watches. Walked out with everything fix in less than an hour. (Except for Seiko that was half digital/half analog from the 80)

Ze
Review №36

Fantastic service and work. Fixed my watchs second hand which had fallen off. Replaced the battery and the leather band. All within a couple of hours. I have a like-new watch now!

Do
Review №37

Bought a pocket watch. Customer service was excellent. Great shop in midtown

Do
Review №38

I have been getting my watches maintained by this clinic for almost 6 years. They have always been professional, fair and knowledgeable. Highly recommended.

J
Review №39

Will no longer be a customer. Took expensive watch to have crystal replaced. When I picked up my watch, I thought the fit was snug but blew it off. I was happy to get it back since it’s sentimental to me. Before taking my watch in for repairs, it had the same number of links on each side of the clasp. Upon closer inspection when I got home, I noticed that a link was missing on one side of the band. I brought my watch back and inquired about the missing link. The repairman never said a word. He made an adjustment on the clasp but the watch is still not centered on my wrist (if the face is centered on top, the clasp is not centered at the bottom). Needless to say, I’m done doing business with this pace and advise anyone to take heed.

Do
Review №40

I got a watch as a birthday gift and needed a couple links out. My usual jewler wanted $30 for the work. I was downtown so I stopped in here and was not disappointed. Mary only charged me $10 which seemed like a steal to me. Anytime I need watch repairs I’ll come here

wi
Review №41

Great service

Za
Review №42

Very cool midtown store with a lot of history. Quick watch service - I will continue to bring my business here.

G.
Review №43

Hidden gem. Repaired my broken eyeglasses quickly and well. Would definitely use again.

Jo
Review №44

Fast and good service.

ch
Review №45

Little expensive but great place great service.

Jo
Review №46

Good friendLynn service, they know there watches.

Al
Review №47

Very nice gentleman and quick replacement of the battery.

Nu
Review №48

Shoppers beware. One star minus one star equals no stars. This establishment is not worth wasting your time visiting. It is a watch repair clinic in name only; it is really a pawnshop. The clerks have little or no expertise when it comes to repairing quartz watches, I expect the same is true for mechanical watches, and there is on guarantee for their alleged services in this regard.

Ur
Review №49

Very very nice family business. Professional but friendly with moderate prices. Been trading with them for 30 years or more

Ph
Review №50

Great shop with history of good work.

Be
Review №51

They replace batteries, clean and ha e a decent selection of gold, silver etc. Good service!

An
Review №52

GREAT friendly and professional service. Im always a satisfied customer. (Carol Sulaiman)

De
Review №53

One of the owners sold me a fake 1852 California 1/2 dollar gold coin yesterday. I went to the southeast side of town to have it tested and was told it was a fake. I called back and told them what the people were saying. Well,the owner was saying he had them tested numerous times and they were real. So,i go to royal coin jewlery in meyerland plaza. They confirmed it was a fake. I call wheel watch clinic back and tells them what royal coins said. The owner said i could come back with the coin and get my stuff back. He had the nerve to have an attitude when icame back to get my things. Thats the only reason im writing and submitting this. You tried to scam me and got the nerve to have an attitude about it. Crooks!!!!

Wh
Review №54

Ive had links removed from several watches here. Great price and always very fast, highly recommend.

Se
Review №55

Stopped in for a battery change for my watch, it was quick and painless.Mary was professional and courteous. We will continue to do business with WWC.

ke
Review №56

I went there to get four watch batteries replaced (all were moderately expensive watches) they replaced all of them for a very reasonable price in less than 15 minutes. Excellent Service!

Cl
Review №57

Took my watch in for a new battery. I didnt realize, however, that they did a lot more than just batteries and bands. I had a vintage Cartier that I hadnt used for years, it needed repairs. Brought it back to John and he got it up and running again. Great service and fast turnaround! Will bring all my watches here in the future.

Al
Review №58

Good place for watch repair in Downtown/Midtown on Main street. Family owned and been in area for at least past 40years. Good service, friendly people

Jo
Review №59

Great service

Mi
Review №60

They were able to adjust my watch when other jewelers could not

La
Review №61

Was a customer of this place for years. Took all my watches here and participated in their loyalty card program. Today was cheated out of a battery purchase. Not worth my time but theyve lost a loyal customer due to the poor customer service I received today. Dont go here!

Na
Review №62

I have an extensive watch collection and it was beginning to become quite expensive going back to the original jeweler for batteries and repairs. I was referred to them by a former co-worker and it paid off. Ive been a customer of WWC since 2010 and I have never been disappointed. I love and appreciate that this is a family owned company, no middle man or BS to deal with. PLEASE NEVER CLOSE.

Hu
Review №63

Great local watch repair shop. Have brought two watches there and they were repaired quickly and for a fair price.

Re
Review №64

Need to close down...

M.
Review №65

Family owned business, theyve been around for decades. Ive been taking my watches here for years and have always had great service. Quick and knowledgable.

fr
Review №66

Dont know never open on sat

Co
Review №67

Nice people. Will use them for all my watch meeds!

Br
Review №68

Repairs was ok. Clinic mistakenly kept my debit card !

Jo
Review №69

Its just a little watch and jewelry shop

La
Review №70

They fix my watch am happy.

C
Review №71

Great quality

Ke
Review №72

I got a new battery quickly with friendly service and at a great price

Ki
Review №73

Perfect !!! Great pricing and very convenient!!

Jo
Review №74

Fantastic folks - Done business 4 25 years

Gr
Review №75

Nice friendly people.

Ch
Review №76

Great service. Excellent reputation.

MC
Review №77

ACCURATE SERVICE...ACCURATE TIME...

Er
Review №78

Got my watch back right!

Em
Review №79

They have been doing great Business for years !!! They are my go-to Guys for repairs!!

Ki
Review №80

Fast, courteous and great prices!!! Thanks James!

Ab
Review №81

Excellent service, professional and quick....

D1
Review №82

Brought my citizen in to reset the time and the repairman said he needed A REPAIR MANUAL to rest it..... really ??

ji
Review №83

Bought a silver chain,wore it one day and its silver turned a rust color.

Ha
Review №84

One of Houstons premier Jewelers

La
Review №85

Awesome 👍

Sa
Review №86

Fast and pleasant service

Je
Review №87

Awsome service

Br
Review №88

Very honest!

Ai
Review №89

Great service

Information
20 Photos
89 Comments
4.6 Rating
  • Address:2935 Main St, Houston, TX 77002, United States
  • Phone:+1 713-526-7208
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry buyer
  • Watch repair service
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–5pm
Similar organizations