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DryMore Water Damage Houston
8345 W Little York Rd #2, Houston, TX 77040, United States
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DryMore Water Damage Houston

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Cl
Review №1

I had a great experience with DryMore and recommend them.Matthew was very responsive, called to let us know when he was an hour out, and was on time.He explained the process before he began, told me what he was doing and why, and went above and beyond in the delivery of the service. The price was the same as they quoted on the phone, and I did not feel like they were looking for additional reasons to charge me.Feel confident in receiving a quality job at a fair price if you use DryMore.

Al
Review №2

They did the work I needed and did a great job! 10/10 recommend. Their customer service is amazing too!

Ar
Review №3

We discovered we had a leak in our kitchen less than 24 hours before we were due to board a plane for a 5-day vacation. Matt was kind and courteous enough to arrive an hour before we needed to leave for the airport so that he could begin to diagnose the issue and immediately begin mitigating the damage. He helped us begin the process which eventually led to an insurance claim and by his recommendation we also found a plumber to accurately diagnose the main cause. Then, Matt and his colleagues wrapped all of our belongings in the kitchen cupboards with care and moved them to the garage so that they could tear out the back wall’s drywall and set up air blowers while we moved ourselves and our pets into a hotel due to mold. We also took his advice and found a mold remediation company that properly diagnosed the type and level of mold present. Finally, when Jimmy took over, he helped us find a secondary issue which was an improperly graded backyard. That explained why every time it rained they found increased moisture measurements along our baseboards. Jimmy helped expedite the drying which resulted from that secondary issue and he and Matt coordinated throughout the whole period communicating effectively with our plumber, the mold remediation folks, our landscapers, our kitchen reconstruction contractor, and our insurance company. We could not have gotten through this complicated ordeal without the help of DryMore. By far, among of all these companies we had to deal with throughout the 2 month-long process, DryMore’s folks were by far the most responsive, accommodating, professional, courteous, and kind. We are so glad the Google reviews for this company were so right. Thank y’all from the bottom of our hearts.

Ge
Review №4

Responsive and competent. Easy to work with and professional in every respect. Making an appointment was painless - they were accommodating in this minor emergency. Came in immediately and took care of the situation. No price gouging and pleasant to work with. Followed up on the job - even after being paid. This review is posted without compensation.

Hi
Review №5

DryMore provided excellent service. From the speed and efficient office staff to the manager of the job, Nick, and his crew. We were very pleased.They answered all our questions and did an excellent and thorough job. Even the post mold inspection company commented at how well the job was done. We highly recommend this company.

Ca
Review №6

We discovered mold in our house and were, of course, horrified! We called DryMore, and they had a technician out to the house that afternoon. We hired them, and they came out a week or so later. The same technician who first came out was there, along with another person. We have 3 dogs -- the guys were very careful when going in and out of the house, to be sure we had no escapees! The guys worked tirelessly for several hours. They took pictures as they went along (we received copies), and explained things to us as they progressed! VERY happy with DryMore!

Li
Review №7

I hired DryMore to do odor removal on a rental property. Stephanie was always prompt and courteous with their responses via email and phone as was the tech. He called upon arrival at the house to explain exactly what would be done to make sure I was fine with proceeding. I went to the property once the treatment was finished and there was absolutely NO TRACE of any of the previous odors. Everything was done exactly as explained and the process was seamless. I hope I dont need their services again, but if I do I wont hesitate to call!

Sh
Review №8

DryMore is such a great company. I arrived back from vacation to a home with water damage that all started from a crack toilet tank upstairs. This was my first time experience this so I didn’t even know were to start. I called my father first and explain to him and he immediately told me to call a company that deals with like water/fire damage ASAP. I googled a few companies, and I saw all the good reviews about DryMore. I decided to give them a call and I’m so, so glad I did! Stephanie explain the process to me over the phone and within one in half hour a crew was at my home. Nick was great he showed me what they would do and what would take place for the next 3 days. Nick went as far to talk to the insurance inspector because the inspector wanted DryMore to remove their equipment saying “his reader was showing everything was dry”. Nick informed him that our moister reading is not showing that and they would not be removing the equipment until it was completely dry. Karen had to reach out to the insurance adjuster on my behalf as well as they wanted more information about my floors being damaged. Dealing with the insurance has been pure HELL, but I must say DryMore has been an Angel! I want to thank each and everyone of you for all your help and compassion. I hope damages like this NEVER HAPPENS AGAIN! However, if so I know who to call DryMore 😊

Je
Review №9

DryMore was quick to respond and showed up at our house right away. Their entire staff was knowledgeable and courteous. They had to come in and out of our house for 5 days but they always called ahead and were very polite when they arrived. They completed all of the work and made everything as painless as possible.

Ka
Review №10

They were very fast to respond. Very intelligent, helpful staff and workers. They were efficient and did a great job. Would highly recommend them!

Er
Review №11

DryMore did a fantastic job in drying out my house after water came in due to Tropical Storm Imelda. Not only did they come the day of the storm to start the clean up/Dry out, they came prepared and ready to work. Nick and his team were great to work with, he answered all of my questions and made sure everything was ripped out that needed to be. The whole team was fantastic!! From Charity in the office, to Nick, to all the guys that helped, I couldnt have asked for better service. I will absolutely recommend DryMore to anyone I know in need water mitigation.

Mi
Review №12

My kitchen was flooded from an upstairs leak. I called Friday morning and there was crew here at 1:00pm. They knew exactly what to do. They handled the demo and drying very professionally. I could not believe how clean they left my kitchen after removing dry wall and cabinets. A great job!I highly recommend this company for water damage remediation.

Sc
Review №13

Our house was flooded by washing machine overflow. Robert and Matthew arrived within 20 minutes of our call, and after very quick, efficient communication of the necessary procedure, they got right to work. They were very professional, knowledgeable and while they moved quickly, they were very careful with our furniture and exhibited a calm, caring demeanor. Exactly what was needed, and we were very grateful to have them to help us. They executed the process exactly as they laid it out for us on day one, with no surprises. We only wish contractors for other services from other vendors we have engaged to repair flood damage displayed half the knowledge and professionalism of Robert and Matthew.

da
Review №14

DryMore did a great job in helping me through some significant damage. Very competent people throughout their organization. Very happy to have found them.

Su
Review №15

DryMore exceeded all my expectations thanks to their expertise, sense of urgency, aggressiveness at attacking the problem, and responsiveness whenever I had a question. Matthew came in to our home and helped out as if it was his own. He came every day over 3 days, even on the weekend (and worked until 11 pm) without me asking him to do it. I had other companies come out as well but no one had the level of customer service and sense of ownership that DryMore did. These guys have the right tools and knowledge, but importantly, they had the right person. Matthew was a class act, professional, thorough, and diligent. If I ever have any water issues, my first and last call will be to this company and to Matthew directly. The water was cleaned up thoroughly with minimal damage thanks to these guys.

Am
Review №16

Best company EVER for remediation work! They follow Texas water/mold laws to the T (worked with another company prior to DryMore who did not, hence how DryMore got involved)! The Staff was wonderful to work with and they explained the process along the way! Water and Mold damage is NOT FUN, but if you choose DryMore to fix it up, you can rest assured you are hiring a dependable and knowledgeable company that is going to do the job right the first time! Couldnt be happier with our decision to go with DryMore!

J
Review №17

DryMore was out yesterday taking care of business at my home which sustained water damage from rain. It is so satisfying to work with a professional company. The guys were extremely polite and upbeat. It helps to have that when the stress of the situation is high. What a great company. I would recommend them to anyone. Thanks DryMore!

St
Review №18

DryMore was our first responder after our heavy rain May. Their team quickly, cleanly, and professionally removed wet building materials, then proceeded to secure blowers and dehumidifiers to dry the home quickly and efficiently. This was my first experience with water damage, so I greatly appreciated Nicholas careful explanation of the work process to understand what work needed to be done and why. Thanks again for a job well done.

Ca
Review №19

In the midst of drama lockdown because of the virus, this group was so very supportive and speedy with what could have been a much worse situation. They were friendly and professional and gave me options to think about. I would recommend them any day.

Da
Review №20

Dry MoreThe whole package! This company A1 professional, on the phone, equipment, and technicians! I asked many questions and Luke answered them all and more. I knew Luke knew what he was doing. This is how service is supposed to be. We found mildew, which we thought was mold in our vents. I called Dry More expecting to wait a few days to see a service tech with all the flooding we just had here in Texas. Luke Morgan showed up within a few hours and investigated the issue and put us to ease. We made an appointment to have our system cleaned and Dry More showed up exactly on time and spent over 10 hours cleaning and disinfecting. Showed before and after photos. Two years earlier we had a company clean our vents and that is all they did they did not disinfect or open up the exchanger which is where the real issue starts. I have three grandchildren that are here all the time, the best money I have spent in a long time! Thank You Luke very, very professional.

Ma
Review №21

DryMore knocked it out of the park. From the initial estimate to the finished results, they were fantastic to work with, the entire process. Communication with the DryMore associates was great. The services performed exceeded my expectations, and then some!DryMore ensured that my house was clean and mold-free, after an extremely damaging flood disaster. My home passed the post-cleaning Mold inspection with flying colors. I would recommend DryMore to anyone who needs a cleaning or remediation service performed, whether small or large. I originally found DryMore on a Google search, and Im so glad I found them, and worked with them. Thanks a million!

Sh
Review №22

Drymore is a Very professional company. Nick and the other professional workers came very quickly and helped me get the water out my home and minimize further damage. They went right to work taking out the affected drywall, setting up heater fans to evaporate the water and humidifiers and help prevent mold, Id highly recommend them to anyone and though I hope not to have to use their services again, of course, I wont hesitate to call them immediately. I was impressed with the service given that this was the first time i have experienced water damage and did not fully understand the remediation process. I highly recommend them as their customers satisfaction is their ultimate priority!! The staff is awesome!! Their guys are very professional and clean!! Thank you Nick,and the whole team for a great job!! My family appreciate all the help!!!

Am
Review №23

These guys are awesome. Our house had a plumbing leak and it ruined the bottom floor. Dry more was there within an hour. Nick the lead, was polite, thorough, and kind as well as everyone else. They did a great job! Would highly recommend!

Ya
Review №24

I highly recommend them as their customers satisfaction is their ultimate priority!! Our job was a bit challenging and had to repeat the test couple of times to pass, they did it with pleasure and patience 👍 Their guys are very professional, decent and super clean!! Thank you Louise, Luke and the whole team for a great job!!

Ia
Review №25

Our home flooded in the recent rains and our insurance contracted Drymore to do the remediation. I found the crew we had to be prompt, courteous, efficient, thorough and neat. They delivered an all round quality experience.

Pr
Review №26

Great service. Very HONEST people. Louis explained how the other vendor that inspected my place was trying to rip off and my insurance company and myself. Louis advised me that there is no need to involve my home owners insurance as the damage was only minor. Louis and his team set up the necessary equipment to dry out the wet ceilings and dry walls and did it with minimum damage to the existing structure. He even provided me painters patch to patch up the minor holes left behind from the drying process. I am extremely satisfied with the service that they provided. I will recommend Louis and his team at DryMore to my friends and family.I strongly recommend their service if anybody reading this need water damage restoration. I will also in future, call Louis for any plumbing issues that I may have as I am sure I can trust their work and any other vendor that they may refer to, if the work is outside their scope.Again thumbs up for their HONESTY and DEDICATION.

Ja
Review №27

We had an upstairs sink overflow down into the bathroom below. I called on a Sunday morning & they were to my house in a little more than an hour. Everyone I spoke to, from the office to the workers, was very friendly. Id certainly recommend anyone dealing with a flooded home to give them a call!

Ad
Review №28

DryMore was not only the most affordable option, but they are also the most professional option. We had a pipe burst and fill several rooms with water. One call to DryMore and I had nothing to worry about.They did a quick assessment of our damage, formulated a plan, and knocked it out of the park. They were fast, courteous, and knowledgeable. I trust their team and would absolutely recommend them to anyone who needs the best kind of help!Bravo DryMore! Keep up the good work!-Adam A.

He
Review №29

Sunday morning is not the time to wake up to a broken hot water line that had been running all night. DryMore was recommended, I called and in no time they were at my door and got me cleaned out and cleaned up, removing nasty reminders of my flood. Three days later I am DRY. EFFICIENT. They were able to recommend a carpet restoration company and that was taken care of on Sunday also. THANK YOU all for your help, and GOD bless.

Sh
Review №30

We had an attic water heater leak and the carpet below was flooded. Called DryMore and Louis came out in less than an hour to help us extract water and to dry the carpet. The next day the water was everywhere coming through the ceiling. Called Lois again, he was there within an hour. He was able to help us file a claim with insurance and dried out our house in a three day process. He then was able to help us find a contractor to help us with repairs. I have been impressed with the companys response to our situation. They truly are making us feel like a priority. Our next step is to meet with the insurance adj. Louis is making it his priority to be with us and to help explain exactly what was damaged and needs to be repaired/replaced. He is going above and beyond our expectations to have someone help us. We are very impressed and would highly recommend this company to friends.

Ca
Review №31

I had an attic water pipe burst while I was out of town -ceiling collapsed and standing water- warped wood floors! The DryMore crew was prompt and very polite. Miguel answered all my questions and worked around my schedule. Fast, effective and professional. Highly recommend.

Sc
Review №32

My kids flooded the second floor and I needed emergency help. I knew I didnt want to call one of the large restoration companies because of how they treat regular people. A quick search on google came back with a 5 star rated Dry More. I called them up and no joke they were at my door within 45 minutes. Luke was extremely helpful and walked me through everything we needed, answered all my questions and we were off to the races. I would recommend this company faster then any of the larger restoration companies just because of the customer service.

Jo
Review №33

Fantastic Setvice! Came home on a Saturday night about 2 AM after being gone all day to find our refrigerator had sprung a leak and flooded our kitchen, dining room, a bathroom and part way into our living room. After calling my insurance 24 hour claim line, I received a call from DryMore literally about 5 minutes after I hung up with my insurance co. They offered to come out right away and begin work even though it was 2:30 AM.The technicians were friendly, knowledgeable and explained the process from start to finish. They did a fantastic and very thorough job and probably saved us thousands of dollars from any further water damage. I highly recommend DryMore!

Fr
Review №34

Their professional workers came very quickly and helped me get the water shut off to stop the flooding and minimize further damage. They went right to work taking out the affected drywall, setting up heater fans to evaporate the water and help prevent mold, and the price was a lot less than I thought it would considering how much value they provided and costs they saved me with their timeliness and effectiveness. Id highly recommend them to anyone and though I hope not to have to use their services again, of course, I nevertheless wont hesitate to call them immediately if heaven forbid something does happen and I need the best to help me.

Su
Review №35

Louis and his team were amazing. I am a single girl who bought my first home. The builder told me my cupped floors were normal but when Louis came out, he helped me identify the issues and coached me in filing with my insurance company which I didnt know to do. He is amazing! It brought me so much comfort.

St
Review №36

Mark & Miguel were amazing! Both were very informative and friendly. They answered all my questions and made me feel very comfortable during the whole drying out process from my home’s water damage. Both were very courteous and punctual during each visit. I definitely recommend Drymore!!!

Ky
Review №37

Great professional response. I wasnt sure I needed the service but was convinced to give someone a call by our insurance. Found DryMore as a top rated provider on Angies List and gave them a call. They did a great job communicating what needed to be done, why, how and when. Billed us reasonably, correctly and directly to our insurance. Then to our surprise, brought us a thank you gift.Nice to see this level of customer service and experience is still available out there.

Ka
Review №38

Amazing response! They came within an hour after my call and set about dealing with the flooded first floor. They had all kinds of state of the art equipment and the professionalism and dedication of the personnel was just inspiring They saw me through a very difficult time and helped me endure the process. Would recommend them to anyone that needs their services; call them first!

Ed
Review №39

House Flooded on October 31st Dry More showed up on November 1st went to work right away did everything they said they would do. Helped us move things around were very professional and took care of our belongings like it was their own. submitted detailed report to insurance company upon completion. Highly recommended. Thanks Dry More!

Ti
Review №40

This company really deserves a 5-star for both the drying and construction work! We had a water overfill when traveling overseas. Based on all other awesome Google reviews, we decided to call DryMore and schedule an appointment. Turns out that we made the right choice! While drying the hardwood floor and all affected areas damaged by the water, DryMore sent out 1-2 guys everyday to take moisture readings, pictures, and record everything needed for our insurance inspection purpose.Tracy and his team are one of the best contractor crews you can ever work with for home repair. They always showed up on time, got the job done, and sent us daily updates so that we were always involved in the progress. Tracy also helped with our claim filing process by meeting with our inspector and communicating with the insurance company when needed.We highly recommend DryMore for water damage and construction in the Houston area. If you ever get water damage in your house, dont panic, just give them a call. They ALWAYS go above and beyond to satisfy their customers needs and put your house back to its original (and EVEN BETTER) condition!

St
Review №41

I had a flood last year and got a company that was very bad. I was looking for a new one this year when my house flooded again. They came out as quickly as possible for a flood in the area but it was the same day. I saw the owner of the company every day that they were here except the last when they just came to pick up equipment. They were very nice did exactly what the were supposed to and MORE!!!! They would be the first call I made if forbid i ever have a flood again. All of the workers were very nice something else I didnt see in the other company. I love they are BBB A+ for four years now. I dont know what we would have done without them. Thank you very much!!!

Ch
Review №42

DryMore did a great job with our big remediation project. They completed the project on time with no cost overrun. I would highly recommend them to anybody that needs remediation. Nick and his crew were great.

Be
Review №43

We had a washing machine leak a substantial amount of water into our home. We woke up at 6am to water soaked into our carpet in a 15ft circle around the machine (including the wardrobe other side of the wall from the utility room).I had never been through anything like this so wasnt sure what to do. I hit Google looking for a damage repair company and found good reviews for DryMore. I called them about 6.15 am and a friendly lady answered the phone. She said she would send someone out right away.Sure enough less than 45 minutes later Tracy was at our door ready to help. He took control of things from there. He started by doing a thorough inspection of the house including special cameras and equipment for measuring dampness. Then he called his crew, telling them what equipment to bring. In the meantime, he took a lot of time to talk to us and explain and show us where the problem areas where, what they planned to do and what we could expect from them and the house insurance company.Tracy and his crew of two others worked hard from when they got to my house before 7am until about 2pm, and in that time pulled up carpet, removed padding, removed baseboards, drilled holes where needed to dry behind drywall, sprayed anti bacterial spray, set up fans and de-humidifiers which they left running for several days. They checked in each day to inspect and update us on progress.The team that worked were very friendly, fast and knowledgeable. They were happy to take the time answer any and all questions we had about the damage, the recovery process and dealing with the insurance company.Although I obviously know very little about the damage repair process, the insurance adjuster who came out to the house said he had 15 years experience in assessing claims and he commented a couple of times on how good a job these guys had done. Among other things, he mentioned that he rarely sees a crew who are so careful in removing baseboards. He normally sees damage on the wall above the boards, but these guys had taken the time to remove them properly.I wouldnt hesitate to recommend these guys, they are friendly and knowledgeable.

He
Review №44

I woke up Saturday morning to our game room, utility room, bathroom and hallway filled with over 2 of water from a broken water line that had been running ALL night. It was a disaster and I had NO idea who to call. I had never experienced water damage before in our home. I quickly did a search online and located Dry More. I read their reviews and decided to give them a call. Best decision ever.......I am most grateful for their fast response arriving at our home within45 minutes from my initial phone call. This was during the end of April when half of Houston was still under water from flooding.Louis and his team were just amazing. What an extraordinary customer service by truly caring people at a really stressful time for us. They know exactly what to do all while making sure I understood the process as well as addressing concerns/questions! Extremely available and responsive, super helpful and going the extra mile to relieve the stress I experienced.I was not pleased about my water damage, but Im so glad I made the call to this company. They truly made a difference, got our water damage resolved quickly and saved us a bunch of headaches and $$ thanks to their professionalism and experience. What an outstanding team!!!Highly, highly recommended!

G.
Review №45

Not what I was expecting.

An
Review №46

We dont have a lot of experience with this type of company, but our house flooded and we werent sure who to call. After reading reviews, we gave DryMore a try and were very happy with the company.Our house is now dry and we can start repairs. It was great to have a company so friendly, willing to help and flexible in an already stressful situation. I hope our home never floods again, but I would absolutely use them again if the situation warranted.

Lo
Review №47

Dry More was a great business to work with. We had a water leak in our kitchen that flooded our whole downstairs and Dry More came in and did an amazing job drying everything out. When your dealing with such a stressful event it is good to work with a company that is very competent, trustworthy, and friendly through out the whole process. Rick and Tracy were both great guys to work with and their crews worked really long and hard hours and somehow kept a good attitude and smiles on their faces. I would definitely recommend these guys in the event of any water problems.

Al
Review №48

My wood floors were slowly cupping due to rain coming in through a small crack. A friendly, professional tech came out the next day to measure moisture & recommend a solution. Thanks to the great service at Drymore I have this cool drying mat that should fix my floors in just a few days. Fair pricing whether you pay out of pocket or file insurance.

Je
Review №49

GREAT company! They were on the scene almost immediately after our water damage occurred, and they took VERY good care of us. Supervisor was excellent - Extremely caring and pleasant to deal with. His two co-workers also did a great job. Supervisor even followed up by visiting the house weeks a few after the incident, just to check in with us. I would recommend DryMore to anyone!

Da
Review №50

From the moment they arrived, the crew was very professional and got what I thought was nearly impossible possible within a very short amount of time. Daniel was very friendly and knowledgeable of the situation and took time to counsel me and give me good tips on how to handle the situation. I would recommend drymore to anybody in need of service from water disasters or any other mold cleaning services. These guys services are top notch in my book.

Ka
Review №51

I had a recent incident with my water heater and the water leaked from the attic to the bottom of my townhome. My contact was Nick and he was very helpful and understanding. He also gave me plenty of notice before showing up and was thorough as well as professional. I would definitely call again if the situation arose.

Me
Review №52

DryMore is to put it simply, a class act. Its business is run professionally by people that truly care about providing excellent service and the people they are providing it to.My own personal experience came about after the water supply line to the master bathroom toilet cracked and flooded half of my first floor in about 15 minutes on a Saturday night at 9:47 p.m. We were awake and at home, but it didnt matter. Water flooded so quickly that there was no hope for us to clean it up. After the first hour of pitiful attempts between me and a friend, I called in the professionals. Thank god I did even though it was close to midnight on a Saturday they were there within 2 hours with a full crew and equipment! They immediately walked in assessed the situation and took control. They made me feel relaxed and like it was completely under control. Which as Im sure any one can attest to when youre dealing with an insurance company and a home builder who doesnt want to assume responsibility, its important to have someone on your side. I met Tracy and Rick both personally and they both were just awesome stand up guys they take pride in their work and in their company. Customer satisfaction is obviously EXTREMELY IMPORTANT to them and they do not hesitate to go above and beyond! I would not hesitate to recommend them!!

Cy
Review №53

While remodeling our master bath an electrician accidentally stepped on a pipe in the attic. Water came rushing down the ceiling and walls in the master bath, closets, and bedroom. Rick Smith and his Dry More crew showed up promptly quickly went into action. Removing installation from the attic and pad under the carpet, using a wet vac to remove water from the bath and bedroom & closet, and moving furniture. They have the whole package; efficiency, promptness, and knowledge. I highly recommend Dry More for restoration.Cynthia Busby

Bl
Review №54

We had one of those middle of the night flooding emergencies in our house. We called Dry More and they answered right away and were out to our house quickly which took so much stress off of us at 3:30am when you home is filled with water! The Dry More staff was professional and took care of our water problem in a timely matter while keeping us informed and answering any questions/worries we had. We are so pleased with the work they did and thankful for their quick response to our situation. We will use Dry More in the future for any water damage we may experience as well recommend them to friends and family.

Jo
Review №55

Dry More was responsive when I had an unexpected water issue arise. Nick showed up and was both professional and courteous! I couldn’t have asked for a better experience!

Ma
Review №56

I had a major water leak. Called Drymore and they were at my house within an hour with their equipment and cutting drywall. The crew was extremely nice and helpful. They always worked around my hours and were there daily to check progress.

Ja
Review №57

We had the hot water heater burst in our attic; water flooded the hardwood floors and Persian rugs on both the second and first floors. Heavy damage to ceilings and drywall as well. Called DryMore, they were out in an hour. Their staff was very professional, courteous and knowledgeable. We felt at ease immediately. Took away a lot of anxiety and concern regarding our safety. I am perfectionist and rarely write reviews. I would trust DryMore 100% with water damage issues.Jay Jones

Le
Review №58

I moved into a new home over Labor Day Weekend. Unfortunately my washing machine drained onto my floor. I called Drymore and they responded within 15 minutes of my call and arrived 15 minutes later.They were extremely professional and courteous. They set up immediately and explained their procedure in detail. Even over the holiday weekend, they came to check progress. I would highly recommend them to anyone unlucky enough to have a water problem! And even better, they followed up after the work was complete inquire as to my experience. Timely, reliable, and thorough! Very positive!

Di
Review №59

Absolutely Fantastic Service! We came home from a dinner outing on a Friday evening to discover that the supply line to the sink had burst, and we had water gushing out all over the bathroom and the adjoining bedroom. I called Drymore and they came very quickly, bringing their expertise, fans, air mats, blowers, dehumidifiers, you name it - we had it all. They came daily and measured the moisture content. I met several people on their team and they were all very knowledgeable, courteous and personable. Everyone showed up when they were scheduled. I cant say enough about what a good experience it was dealing with them in this disaster. They are the best!

Ch
Review №60

Got a call from the neighbor that water was pouring out of the house. Fiance recommended drymore. I called, and they were out the same day. They did the tear down and got me started on the drying right away. Nicholas V and his crew were extremely professional and helpful throughout the experience and I would highly recommend there services elsewhere.

Li
Review №61

For over twenty years I have managed hotels. When water damage occurs, time is of the essence! I have been working with DryMore for many years and have always been impressed with how quickly they respond. It seems like minutes from the time I put in the service call, that they show up ready to respond. Always mindful of the of nature of my business, DryMore provides exceptional service, always keeping in mind that the hotel is full of guests, the show true professionalism and work quickly and quietly. I recommend ALL business owners to call DryMore should they have the need for a superior water restoration team.

Ja
Review №62

A portion of our home was flooded late at night. Rick Smith and his team were quick to respond and provided professional and courteous service. I would recommend them to friends and family.

B
Review №63

Excellent service, goes above and beyond. Luke and his crew werevery helpful and patient answering questions that we had after hurricane Harvey. Would highly recommend them.

Jo
Review №64

I had been out of town and came home to a hot water flooded house - 2 weeks before Christmas! My Sister had used Dry More 2 yrs before and thankfully had their number. They got to my home very fast and it was a Saturday!! Tracy and crew got after it and did not leave until 1 am. They organized, told me who to call, helped me get all the right people and all the right information. From the time they walked in until 2.5 months later when we could move my stuff back in Tracys crew went way above and beyond exceptional!!! I had their cell phone #s and they supported, advised and got me through it all!! Felt like I had a new family!! There just arent enough words to convey what they meant to me through such a challenging time - Thank you to Dry More and all yall did for me!!!!

ed
Review №65

After having water damage at the beginning of 2015 DryMore did the clean up and repairs. I am always a bit doubtful when it comes to repair companies but, this time my experience has been a great one. Extremely professional Mr. Estrada and crew left my house looking great!. I would recommend DryMore to anyone in need of a excellent job.Eduardo Aramayo

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Review №66

I recently had a water issue and used DryMore for the remediation. Wow! What a team of professional, dependable and knowledgeable experts. They showed up immediately and thanks to them, my floors were saved ! I had used the competitor in the past and was VERY dissatisfied. Never again and I will recommend DryMore to all my friends. When a water catastrophe occurs, you need their help!

De
Review №67

Dry More was recommended to us and I am so glad we called them. These guys were amazing and REALLY on top of our home flood problem. The staff was in our home within a couple hours ready to start. They were professional and thorough and answered all our questions clearly. And they also took the time and care to educate us about the hows, whys and potential issues we were faced with addressing. Thankfully they even took care to make sure that my Mom, who is in a wheelchair, could get around their drying equipment machines. Truly a pleasure to find people who really care about their job and doing it right!!

Ca
Review №68

I would highly recommend DryMore for any water clean up. They came in quickly, went to work right away, and stayed with it until the job was done. I was particularly impressed with their guidance to the homeowner under such a shocking and stressful situation. Not knowing what to do or where to turn, they basically walked me through the whole ordeal. They have been most helpful explaining damages to the insurance company and they have been available to answer any and all questions. I appreciate the way they do business!

Ry
Review №69

Incredibly prompt in getting to my house the same day. Setup furniture pickup, electronics and clothing pickup. Really helped make this very stressful situation as unstressful as possible. Couldn’t recommend them enough

Sh
Review №70

Super satisfied! Felt like my home was in a hospital...these guys came in and immediately removed all carpet, padding and lanolium from my affected floors. They set up dehumidifiers to all affected areas. Water that could not be seen, they have a little device that shows EXACTLY where water had traveled in my home...it was heart breaking to say the least. They came every day to check and clear affected areas. The entire crew-including in-office staff were extremely responsive (thanks Valerie) and explained the process every step of the way. Thank you, Daniel, for being the face I grew to know representing Dry More-even though I met several of you...even a supervisor came out. You guys are simply☆ THE BEST☆~Ms Shannon

EM
Review №71

Had some water leakage from an AC backup on the 4th floor while away on a trip. Got the bad news that it was going to cost $3,400 to $1,700 depending on how bad it might be from one firm. Of course, it was less than my deductible, so I scheduled two more estimates, one from Dry More.So Robert from Dry More came out tested the affected area and some other areas since I had him there and he confirmed four or fives times because I kept asking that the area had dried on its own with no residual moisture.What a frickin relief!! Truth be told Robert could have given me an estimate of $1,500 and because I was resigned, I would have moved on it. But he didn’t, so damn fair, I couldn’t believe it. So do your pocketbook and your peace of mind a favor and give these guys a call if you ever have a water leak. You will not be disappointed.

CC
Review №72

Great job! Tracy and his crew responded very fast and fixed my house on time and professionally. More importantly, he answered all my questions and even helped me to find the right solutions. Would recommend them to anyone needs the help!

ba
Review №73

Very professional company. I was impressed with the quality of the service given that this was the first time i have experienced water damage and did not fully understand the remediation process. The technician left his equipment for an extra day because my walls had not fully dried versus sticking with the original plan which was to dry the walls for only 4 days. I highly recommend this service.

Mi
Review №74

Rick with Dry More did a great job eliminating the smoke smell from the residence. The homeowner was a heavy smoker (3 packs a day) throughout the entire home for years. Trying to sell the home has been difficult due to the odor, and all of the initial responses from interested buyers indicated that the smoke smell was a huge letdown. After four days with Ricks Ozone Generator, the 3,000+ sq/ft home is odor free. Even the furniture and window treatments are odor free. I highly recommend Rick with Dry More for anyone seeking to eliminate odors from their home. Great job and thank you very much Rick!

Or
Review №75

We had a broken pipe in our shop that flooded the office, we called DryMoreand they took care of the entire clean up. They are very professional and thorough had the job done quick.

Ja
Review №76

I highly recommend DryMore for any water damage problem. I awoke to the ceiling in my kitchen area completely soaked and broken from a broken pipe in the attic. Everything was a mess and not knowing what to do, I immediately called my insurance agent, who advised me to call a plumber and a water restoration company. To my surprise, I couldnt get a plumber out till 5pm that day, but when I called DryMore, within the hour I had Louis Estrada from the League City office at my front door. I was highly impressed with his concern and professionalism. He immediately had his crew removing all the wet sheet rock & wet insulation. He was able to reassure me that he would take care of the situation, and he has. It is amazing to know that there are good people who genuinely care and are ready to help! I know if I ever have a problem again, I will definitely call DryMore, and request Louis!

Da
Review №77

Two gentlemen showed up and professionally advised me on how to proceed with drying out my wood flooring. They came prepared with tools and equipment to start immediately after the diagnosing the issue. After about 15 minutes of set up they had the fans, de-humidifiers, and pads running. Based on their experience, the floor should be dry by Monday. Wonderful. DryMore was friendly, fast, professional and knowledgeable. Thank you so much for helping when I had a difficult situation.

Ch
Review №78

I had a MESS at my place of business on Saturday. I didnt think Id be able to open my doors. These guys came out and had me ready to go within 45 mins. Professional, quick and courteous. Thanks Louis and Robert!!

St
Review №79

Dry More Water damage is an awesome company. I have had to use them twice. Once at my house when it was up for sale and a washing machine connection came loose flooding my laundry room, garage and half of my bedroom. They were there within 2 hours had opened the walls where necessary and started the drying process. The second time was in my current residence where a line from the hot water heat developed a pin hole and flooded the laundry room and into the dining room. This occurred about 10:30 at night and they were there within about an hour and stayed till at least 3 am cleaning up the water, opening the wall as necessary and setting up drying equipment. Both time they were sure to clean up what every they needed to from the damage. And after it was dry, other than the necessary repairs needed to the wall, they left the room back the they were, less the water of course. Rick and his crew conduct themselves with the utmost professionalism an make every attempt to make a bad situation less painful for the homeowner.

Jo
Review №80

I had the unfortunate experience of walking into my Chiropractic office and the floor was filled with 2 inches of water. I called Dry More immediately and they were out within the hour and told me that they could dry everything out. I was skeptical, but thats exactly what they did! I didnt lose sheet rock or carpet. Even the paper files that were in boxes on the floor in the storage room were saved. They charged a fair price, did exactly what they said, and kept me continuing business as the drying process took place. I have recomended them to many people because it is rare these days to find a company that stands by their work and is honest. Dry More is great and I am pleased that I met them. John Randolph, DC

J
Review №81

I decided to go with Drymore because of the numerous positive feedback that are posted on this page. True to what their reviews were saying about them, they are professionals, very knowledgeable on their craft & very sincere on helping me resolve my water damage problem. Nick and the gang did a very good job on drying my house and was able to recommend a very good contractor to help me with my repairs.

st
Review №82

DryMores cleanup crew did an amazing job. I recommend them.They went beyond the call of duty!!

Ma
Review №83

After a horrible AC leak from the attic down into the theater room, everything was soaked; walls, carpet, couch, ceiling. We were afraid everything was a total loss and going to have to be replaced. Louis Estrada and his team at Dry More came out and saved everything. Only a couple of sections in the ceiling need to be replaced, due to water damage, but they managed to dry everything 100%. I was extremely impressed with their equipment and professionalism. Great group of people from office staff to crew. I highly recommend them!

Am
Review №84

Very professional staff and crew. Accommodated our need for urgent water mitigation. Started and finished the job in a timely manner.

sh
Review №85

We are so pleased with Dry More we called Serv Pro at 2:15 in the morning and they said they could get to us around 10 am, we called Dry More and they were here in an hour. very professional and helpful we will recommend Dry More to everyone

Le
Review №86

In the middle of the night when you find that large puddle on the hardwood, youre not sure what to do. But these guys are available 24/7 with kind and professional staff to help you through it! They work directly with the insurance company to take as much hassle as possible out of a tragic situation. Thanks so much for your help, water damage is something that I wouldnt wish on anyone, but at least if it happens, theres DryMore!

Br
Review №87

Servpro Who!!! DryMore is beyond awesome!! Louis Estrada and his team was timely, efficient, and amazing. They took what could have been a devastating experience and made it just a part of life. MY hot water heater burst in my attic and I thought my life was over!!! Louis assured me that they would take carE of the issue and gave me peace of mind. That is worth more than money to me. With a new baby its hard to handle situations that take you off track. Im so grateful to this company!!! Word to the wise...DONT WASTE TIME CALL THESE GUYS TODAY!!!!

ja
Review №88

Very timely and efficient. Very satisfied. I would recommend them to anyone. Responded very quickly.

gl
Review №89

DryMore was extremely helpful in the drying out of my floors and packing out my furniture. Every single person that I talked to was very professional and knowledgable in answering any questions that I had. I highly recommend DryMore.

An
Review №90

We had water damage in and along some walls after discovering a pipe had developed a small leak (which had gone unnoticed for about a week). The affected areas were sprayed for mold and thoroughly dried out with air-movers and dehumidifiers. After three days it turned out not quite everything was fully dry. DryMore let us keep the equipment running for an extra day at no additional charge, and this took care of everything.

Ba
Review №91

After a broken water pipe caused extensive water damage to my house, Dry More was the second call I made, the first being the insurance company. DryMores crew, Louis, Nick and the others came in, explained the process, allayed my fears and got to work. They were always on time (take note John Moore Services) and extremely courteous. I hope I never have to use DryMores water remediation services again, but I would highly recommend them to anyone in need. They are positively the best at what they do.

Mi
Review №92

Called Drymore for water damage to wood floors. Miguel and David were prompt, professional, and communicated through the entire process. Highly recommend.

Ju
Review №93

If there were more stars to pick - I would have gone higher! The team at DryMore was incredible. It is so nice to be able to speak to a person every time and they were always professional and knowledgeable. The team that came to the house was a joy to have as well - they were always on time and very professional. I had some challenges with my insurance company and DryMore was there by my side to help get my claim processed and approved. The supervisor even came out on his day off to ensure things went smoothly. I would recommend them to anyone - not only for the quality work but also for the incredible people!

Ma
Review №94

The guys at drymore were great. They showed up faster than I expected, they moved all of my furniture around for me, cleaned everything up and dried it out. They brought lots of cool tools like an infared camera so I could prove to my insurance company exactly what was wet and damaged. They were professional, friendly and thorough.They are a family business, the kind I like to support.

Je
Review №95

Came home from work to find a flooding disaster that was building up behind a wall had finally leaked its way through our ground floor wall and floorboards. Of course, this was a day before we were set to travel for a three day weekend. Called at 5:30pm. The DryMore crew was at my house by 6:30pm. Water was removed, blowdryers installed and work done by 8pm. They picked everything up 4 days later. The two gentlemen were professional, straightforward and hardworking. The customer service was smooth as one could hope for in an emergency situation. Would recommend them to anyone in this kind of predicament.

Ta
Review №96

We recently woke up to about an inch of water on the entire left side of our house due to a plumbing problem. We confused and unsure of what we needed to do. We had a couple of companies (including DryMore) come out to assess the damage. Both companies assessed the damage and came time for us to choose who would do the job. Well, needless to say, we chose DryMore. What set them apart from their competitor is that Luke came in immediately and started explaining things and answering questions (we didnt have to ask or knew we had, for that matter). They were very professional and were very helpful. Louis cares about his customers and wants to make sure the customer is satisfied. My husband and I are really big on customer service and DryMore employs people who are really good at it.

Je
Review №97

I would definitely recommend Drymore. They were professional, prompt and proficient.

Be
Review №98

Its hard to trust companies, but DryMore changed those feelings today. The young lady who took my initial call was outstanding and made me feel like my issue mattered!Plus, not only did I receive a courtesy call from the driver but he was respectful and timely. After his inspection, he quietly gathered his things and calmly and honestly explained what the issues were. I felt like a real person and I truly appreciate a company such as DryMore with such outstanding customer service! ---Tenique Guillory

Kr
Review №99

Rick and the guys from DryMore saved us!! They were at our office within an hour of calling. They removed all of the water (4 inches deep, 800 square feet of area) and had the dryers in place by the end of the day. They kept an eye on all and saved us from what could have been a complete disaster! They even helped us locate a POD that could be moved to our location the same day. Thanks to DryMore we had minimal loss of furniture and equipment in a major flooding situation. They also saved our landlords building from being completely ruined. Their drying techniques kept worked so well that although we expected to develop a wet smell... it never happened! We were in a two story building and both floors were completely flooded, and the first floor had complete ceiling destruction as that is how the water got to the first floor. It is completely amazing that they could dry the place out fast enough that no mold or smell developed at all. We will call on them any time we ever have a problem with water or any other building damage! They know this business and if they cant help with a specific need, they will make sure you are in touch with someone who can help you. Thanks Rick, and the rest of the crew!!

Mi
Review №100

I am a young home owner and after coming home late from work, I discovered water damage in my home for the first time. The water had leaked from my attic, through my brand new hardwood on the second floor and into the garage. Even though I called late at night, Drymore was very responsive and happy to answer any questions I had over the phone. I elected to wait until morning to get Louis out to my house (which was a mistake - dont let the wet floors/walls just sit there!) but he arrived on time and was so helpful when he got there. His guys had the equipment out within the hour, had everything set up by the end of the morning and I was back at work by lunch time. Nick stopped by the house every day to check the progress and updated me daily on how everything was looking. I cant recommend DryMore enough - it was a great experience!!!

Information
6 Photos
100 Comments
4.9 Rating
  • Address:8345 W Little York Rd #2, Houston, TX 77040, United States
  • Site:https://drymore.com/
  • Phone:+1 281-930-0100
Categories
  • Water damage restoration service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • On-site services:Yes
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