I had to use them to help me move and reset up myEquipment after the Texas snow storm URI. I was very nervous to relinquish my equipment because that was my livelihood. However, they were very professional the entire time. The time of pick up, the packing and the re-installation. They kept great communication. Nothing was damage and everything was restored properly. Will use them again.

Weve been working with ERS for the last few months and they have been excellent to work alongside. They are professional, communicative and responsive to all needs. I highly recommend working with them!

The two ERS technicians who checked out my kitchen appliances after a flood were very competent and conscious of my personal property. They kept me well informed. AND they went above and beyond with asking if they could sweep out behind my refrigerator before they put it back. That is service!

I had an older HP desktop that I was going to give to a friend since it was no longer needed but I wanted to get my files off first. I hadnt utilized or even turned on the computer in approximately a year due to typically using my laptop. But the computer was very important to me and had a lot of old family photos and documents saved on it from over the years. It had data from a previous computer on it as well. So about 8-10 years of data. My desktop had not been backed up. I know, I know. Bad move on my part. To my surprise, when I turned on the computer, it forced me to do a factory reset. It wouldnt allow me to bypass it or close out of it. I did the fix all and rebooted several times but kept getting the same prompting. So I proceeded. Once the desktop loaded ALL of my personal files were gone. I was in utter shock! I begin to panic and frantically call around to see if any of my files could be retrieved somehow. I even contacted my companys IT department and several other data retrieval companies from Yelp. Most stated thered be no way to retrieve the lost data after a factory reset overrode my hard drive. Others stated that it would be too costly of a fee for me to try to retrieve it. I was so upset! I lost my dad in November 2019 and all I could think about was getting my old pictures back or the thought of them being lost forever due to a stupid tech error. THANK GOD for ERS. They didnt promise me any results and I had resolved to Ive lost all my data. But I dropped off my computer anyway; I thought its worth a try. Stephanie greeted me and was very friendly. I left my computer and was contacted shortly after to confirm exactly what my issue was. Fast forward a few days and I was contacted with the good news of theyll be able to retrieve about 75% of my lost data !!!!!!! I didnt think the news could get any better and then I asked how much it would cost. I was bracing to hear some astronomically high number and then I was told it would be FREE!!!!!! I could barely hold back the tears! I thought this has to be a gimmick, right? So Stephanie called me and explained that the President of the company, Mike, wanted to do a good deed. WHAT?!?!?!? That never happens these days. I was extremely moved by this random act of kindness. IIn summary, I absolutely recommend this company. Why? Because due to their skill-set and expertise they were able to give me back my priceless data files against all odds, everyone that I interacted with was personable and had a sense of humor. And to top it off they demonstrated that there are still kind people in this world :-)THANK YOU ERS!!!!!!

ERS was hired after a tornado hit our home. They came to our home to remove, test, restore, and store our goods. Our claim took 2 years to settle with the insurance company and about a year to rebuild the home.ERS demanded payment for our items before they could be returned. Our insurance company paid them via Blackmon Mooring. We then asked for our items to be returned to our home.... our calls were ignored. The receptionist kept applogizing stating that my messages were being passed along to mgmt. Months later the owner Mike Kinney reach out stating that our items were disposed of after 18months and offered a small settlement cost that we could not accept. They still refused to return and or replace our items. I would definitely not trust ERS with ANY resonation projects.

After the fire these people came in and took care of everything electronic. Great service, friendly respectful personnel, both in person and on the phone.

Dio and the whole staff have been very professional.

Having a flooded bathroom sucks. Let them do the sucking

I would give this company zero stars If possible.